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Connecting Dots between Health, Design and Technology

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Andreas Lorenz, Head of Mobile @ digitalMedLab UX-Schweiz, ETHZ, Zürich - 28. April 2016 Connecting Dots between Health, Design and Technology. UX-Design in Mobile Health
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Page 1: Connecting Dots between Health, Design and Technology

Andreas Lorenz, Head of Mobile @ digitalMedLabUX-Schweiz, ETHZ, Zürich - 28. April 2016

Connecting Dots between Health, Design and Technology.UX-Design in Mobile Health

Page 2: Connecting Dots between Health, Design and Technology

2016Stethoscope by CliniCloud

1816Stethoscope by René Laennec

digitalMedLab.com

Page 3: Connecting Dots between Health, Design and Technology

“Why can’t health care tools be as easy to use “as the tools I use in the rest of my life?”

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digitalMedLab.com

digitalMedLabConnecting Health, Technology & Design to create Value

HEALTH DESIGN TECHNOLOGY

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digitalMedLab.com

Reduce Costs, Time and medical Errors

+WoundDesk

• a mobile app

• a wound report

• a web-based administration

• a health analytics tool

• an open API

• an EHR-gateway

A mobile health system including:

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Why is healthcare a challenge for user experience designers?

digitalMedLab.com

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Healthcare SettingsDesign/Develop for different

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digitalMedLab.com

Out-Patient Care/HomecareDesign/Develop for different settings

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digitalMedLab.com

HospitalDesign/Develop for different settings

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digitalMedLab.com

Medical Practice/SpecialistDesign/Develop for different settings

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digitalMedLab.com

Nursing HomeDesign/Develop for different settings

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StakeholdersDesign/Develop for different users

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digitalMedLab.com

PatientDesign/Develop for different users

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digitalMedLab.com

NurseDesign/Develop for different users

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PhysicianDesign/Develop for different users

digitalMedLab.com

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digitalMedLab.com

Health ITDesign/Develop for different users

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digitalMedLab.com

Health ManagementDesign/Develop for different users

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digitalMedLab.com

PharmaDesign/Develop for different users

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digitalMedLab.com

InsuranceDesign/Develop for different users

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digitalMedLab.com

Military HealthDesign/Develop for different users

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digitalMedLab.com

RequirementsmHealth

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digitalMedLab.com

Healthcare ProcessesmHealth Requirements

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digitalMedLab.com

Effective OutcomesmHealth Requirements

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digitalMedLab.com

Medical ValidationmHealth Requirements

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digitalMedLab.com

RegulationmHealth Requirements

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digitalMedLab.com

ReimbursementmHealth Requirements

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digitalMedLab.com

EHR IntegrationmHealth Requirements

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digitalMedLab.com

SecuritymHealth Requirements

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digitalMedLab.com

PrivacymHealth Requirements

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digitalMedLab.com

ConnectivitymHealth Requirements

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LearningsHealth Product Development == UX-Driven Process

1 Know the processes and pains

2 Empower the provider

3 Start with a MVP

4 Use a lean methodology

5 Integrate grow hacking

6 Health visualization is king

7 Building trust through design

8 Switzerland is a small market

9 Localization is indispensable

Everything is a work in progress…

Page 32: Connecting Dots between Health, Design and Technology

Presentation under slideshare.com/digitalmedlab

Andreas Lorenz

Questions?Thank you!

Head of Mobile / [email protected]


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