Enterprise Software | Smart Multifunction Hardware | Managed Print Services

Connecting people, processes and information at the perfect time

For a quarter century, Lexmark technology has helped business

harness the power of information. Today, the power and possibilities

are greater than ever. With our best-in-class enterprise software,

hardware and services, so is your potential to draw deeper value

from business information.

Where does deeper value come from? Your people and processes.

They depend on the right information to be their best. Lexmark

ensures they have it at precisely the right time.

Up to the challengeOrganizations don’t need more information. The ongoing challenge is doing more with it—

like automating core processes, achieving greater visibility and controlling costs. But two

fundamental problems get in the way:

1 Information silos: Critical business information gets isolated in

different systems and formats across your departments. Whether

digital or paper, it’s outside your visibility and control, sapping

efficiency and profitability.

Solution: Lexmark technologies remove the inefficiencies those silos

create. Vital information—regardless of location or format—is delivered

in the context of the application, activity or device at hand.

2 Disconnected processes: Even with full visibility into all of your

information, it’s difficult to work with agility and efficiency when

processes that thrive off that information are incomplete or

disconnected.

Solution: Lexmark exposes and connects related process steps to

create a seamless flow among people, information and action.

Why Lexmark? Unlike other vendors, we help you manage both printed and digital information and

weave it into your business processes. Three core attributes further set us apart:

} Key technology ownership: Rather than piece together technologies from outside

providers, we own our industry-recognized product portfolio, which gives us a level of

agility and responsiveness that competitors can’t match.

} Deeper industry expertise: Applying decades of industry expertise, we help you solve

specific, real-world business challenges, blending the way you work today with new

capabilities.

} Exceptional customer engagement: A culture of inquiry, collaboration and

responsiveness reinforces a deep, two-way connection with customers.

A closer look at a complete portfolioLexmark provides a single, global resource for connecting your people and processes to the

information they need for optimum performance. Our technology trifecta and services make

it happen:

Enterprise Software: Our new generation enterprise software automates processes and

enables a complete picture of relevant information across every customer touch point. So

you can not only work faster and smarter but enable informed, effective engagement that

exceeds your customers’ expectations.

Capture – Automatically connect and secure the information that fuels

your routines with mobile capture, intelligent data and electronic forms.

Content – Promote secure access to precise content throughout its

lifecycle with enterprise content management capabilities like foldering,

retention policies and electronic signatures.

Process – Automate and continually improve key processes with

workflow, case management and process mining.

Search – Remove the barriers of information silos and disparate content

types to pinpoint the answers you need.

Analytics – Measure and continuously improve the efficiency and

effectiveness of key processes.

Smart Multifunction Product (MFP) Ecosystem: The Lexmark Smart MFP Ecosystem brings

together the hardware, software, tools and services to help drive your business forward.

At the center of the ecosystem is the smart MFP, the connection point between digital and

printed information.

Together with your IT infrastructure and applications, it improves the operation of everyday

tasks and processes by optimizing print and scan speeds, reducing manual steps and

handling diverse media types and sizes.

The Smart MFP Ecosystem simplifies the challenge of managing an ever-changing business

and technical environment. Open standards and integration-ready connectors meet your

changing needs as business goals and enterprise IT systems evolve.

Managed Print Services (MPS): Lexmark Managed Print Services (MPS) is more than a cost-

per-page quick fix. It’s a framework for perpetual process improvement. Our rollout-ready

MPS assessments carefully evaluate your group, roles and organizational needs base on

industry-specific best practices.

With our expert assessments in hand, you’ll be set to:

} Eliminate unnecessary devices and their costs

} Ensure devices with the right capabilities are in the right places to help users achieve

optimum efficiency

} Take advantage of advanced features that can streamline document-driven processes,

saving time and money

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Solutions for the real worldOwning our key technologies enables rapid and responsive innovation. Lexmark platforms are

highly scalable, whether deployed on premise, in the cloud or the ideal combination for your needs

and unique environment.

Healthcare Banking Insurance Education Government

Manufacturing Retail Financial Process Automation

Human Resources

Examples in action:

} The industry-leading vendor neutral archive (VNA) from Lexmark Healthcare allows you to

maximize the value of medical images, photos, videos and documents through effective data

management and sharing that span the clinical enterprise. Critical information contained in

these sources is placed the hands of healthcare professionals who require them, all at the

point of care.

“Using the Lexmark VNA, we’re able to pull up all of a patient’s clinical content without having to go to each separate location. The VNA provides standardization, intelligence and workflow to make all of this possible.”CHRISTUS Health

} Accounts payable (AP) automation with Lexmark enables better control of received and

invoiced goods, automatic purchase order matching, optional automatic invoice posting,

enhanced security, less manual work, shorter total processing time, improved data quality,

decreased total cost for supplier handling and early notification of errors. With true

automation in place, you can confidently re-allocate resources to building business value.

“The seamless, web services integration between Lexmark products and JD Edwards makes it easy for our accounting team to process invoices. When a vendor calls with a question, the answer is just a click away.”AEG Worldwide

} Managed print services (MPS) at work for our manufacturing customers ensures uptime

and eliminates disruptions, reduces or eliminates on-hand supply inventories, and

consolidates reporting across a global fleet for better cost control. Thanks to usage

data and analytics, the need for consumables is automatically detected and appropriate

workflow is set in motion.

“Our end user satisfaction is at an all-time high with Lexmark because it’s managed, it’s visible, and they’re experts in a service that we’re not, and we’re leveraging that. The long-term impact is cost savings.”Whirlpool

Customers for lifeAt the end of the day, it’s all about results. More accurate

and informed decisions. Significant cost savings. Reduced

risk. Happier customers. Our 95 percent customer renewal

rate is among the best in the technology industry. It doesn’t

happen overnight, but through consistent delivery of proven

solutions and exceptional customer care—year after year,

across our entire portfolio, and in more than 170 countries.

95%95%

At Lexmark, we strive to earn customers for life. As your business grows and adapts, we know

you’ll face new, complex and unforeseen information challenges. Partnering with us helps

you address them head-on and position your organization for the future. When your people,

processes and technology are connected for optimum performance, the possibilities are endless.

Open the possibilities at Lexmark.com.

© 2015 Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

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