N A Weekly Publication for the People of Queen’s • Vol. 18 • No. 22 • May 25, 2009 Nursing Awards Honor Excellence, Leadership expertise with colleagues and patients. Flo keeps herself busy as a precep- tor, serving on several hospital-wide committees and providing pre-opera- tive education for her patients. She is also the current chair of the Med-Surg Practice Committee. Flo is the first QET 8DH nurse to be recognized for her leadership in dis- charge planning. Education Award Michelle Garson, RN, QET 6 Michelle played a significant role in the Magnet educa- tion process. She has coordinated classes or in-ser- vices attended by practically every nurse at Queen’s. Michelle’s peers “Nurses are the backbone of the hos- pital,” says Chief of Staff Peter Hal- ford, MD. “As doctors, who do we go to for mentoring from our internships through residency?” There’s no denying the influence of nurses. They touch the lives of many— within the hospital and beyond. The tireless efforts of this special group of men and women were recognized May 15 at the 2009 Nursing Excellence and Queen Emma Leadership Awards. An anxious audience of nurses, doctors and other Queen’s ‘ohana packed tight- ly into Kamehameha Auditorium to hear the results. More than 70 nurses were nominated in the six award cat- egories. This year’s recipients are: Clinical Practice Award Florence (Flo) Agos, RN, CN III, QET 8DH A registered nurse since 2002, Flo has made significant im- provements in pa- tient care in a small amount of time and regularly shared her (Continued on page 2.) Above: Front (l to r) Willy Ching, RN, Cin- dy Au, chaplain, Silvia Jager Lo, RN IV Bren- dalee Ana, Charge RN, and Florence Agos, RN. Back: Gerard Akaka, MD, VP, Medical Affairs, Karen Schultz, VP, Patient Care, Pau- la Yoshioka, EVP and Chief Administrative Officer, Cindy Kamikawa, RN, VP of Nurs- ing and CNO, Peter Halford, MD, Chief of Staff, Cathy Young, RN, VP of Patient Care. have embraced her methods. One col- league wrote on behalf of Michelle: “She finds a way to make learning fun and exciting, doing whatever it takes to entice colleagues and peers. She takes personal responsibility to actively pro- mote certification—including having her husband make lunch to celebrate!” Michelle returned as a staff nurse this year. She has been nominated sev- eral times in the past. On business in New Orleans, Michelle wasn’t present to accept her award. Michelle’s hus- Connection The Queen’s T H E Q U E E N ’ S M E D I C A L C E N T E R
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A Weekly Publication for the People of Queen’s • Vol. 18 • No. 22 • May 25, 2009
Nursing Awards Honor Excellence, Leadership
expertise with colleagues and patients.Flo keeps herself busy as a precep-
tor, serving on several hospital-wide committees and providing pre-opera-tive education for her patients. She is also the current chair of the Med-Surg Practice Committee.
Flo is the first QET 8DH nurse to be recognized for her leadership in dis-charge planning.
Education AwardMichelle Garson, RN, QET 6 Michelle played a significant role in the Magnet educa-tion process. She has coordinated classes or in-ser-vices attended by practically every nurse at Queen’s.
Michelle’s peers
“Nurses are the backbone of the hos-pital,” says Chief of Staff Peter Hal-ford, MD. “As doctors, who do we go to for mentoring from our internships through residency?”
There’s no denying the influence of nurses. They touch the lives of many—within the hospital and beyond. The tireless efforts of this special group of men and women were recognized May 15 at the 2009 Nursing Excellence and Queen Emma Leadership Awards. An anxious audience of nurses, doctors and other Queen’s ‘ohana packed tight-ly into Kamehameha Auditorium to hear the results. More than 70 nurses were nominated in the six award cat-egories. This year’s recipients are:
Clinical Practice AwardFlorence (Flo) Agos,
RN, CN III, QET 8DH
A registered nurse since 2002, Flo has made significant im-provements in pa-tient care in a small amount of time and regularly shared her
(Continued on page 2.)
Above: Front (l to r) Willy Ching, RN, Cin-dy Au, chaplain, Silvia Jager Lo, RN IV Bren-dalee Ana, Charge RN, and Florence Agos, RN. Back: Gerard Akaka, MD, VP, Medical Affairs, Karen Schultz, VP, Patient Care, Pau-la Yoshioka, EVP and Chief Administrative Officer, Cindy Kamikawa, RN, VP of Nurs-ing and CNO, Peter Halford, MD, Chief of Staff, Cathy Young, RN, VP of Patient Care.
have embraced her methods. One col-league wrote on behalf of Michelle: “She finds a way to make learning fun and exciting, doing whatever it takes to entice colleagues and peers. She takes personal responsibility to actively pro-mote certification—including having her husband make lunch to celebrate!”
Michelle returned as a staff nurse this year. She has been nominated sev-eral times in the past. On business in New Orleans, Michelle wasn’t present to accept her award. Michelle’s hus-
ConnectionThe Queen’s
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band Wally rushed to the stage to ac-cept the award on her behalf, posing for a picture and giving a brief update on Michelle’s whereabouts.
Leadership AwardBrendalee (Brenda) Ana, Charge RN, CN IV, QET 5 Neuro The leadership category was a crowded field with 17 nominees this year, but Brenda was the choice of many staff nurse nominations.
Brenda has served at Queen’s for more than 25 years. She was first drawn to Queen’s after seeing what the hospital did for the native Hawai-ian community.
Brenda devel-oped the successful Canoes program to help align QET 5 staff toward its goals as a unit. One colleague described Brenda as “the calming force in the sea of chaos that can ensue on such a large med/surg floor.”
When she’s not serving as a leader in her unit, Brenda continues to develop her skills by participating in the Learn to Lead program.
Performance Improvement Award,Silvia Jager Lo, RN, CN IV, QET 10 Post Partum Despite numerous challenges along the way, Silvia has sought ongoing changes to improve patient care on QET10. Silvia has developed three projects for QET10: circumcision proce-dural documenta-tion, hand-off re-porting between L&D and PP and neonatal resuscita-tion sequence.
She has also worked on house-wide improvements as a Safety Fellow during 2008-2009 and strives to improve her work environment through morale boosting activities.
Peers describe Silvia as enthusiastic, receptive to input from others, sup-portive and positive.
Research/Evidence-Based Practice Award,Willy Ching, RN, QET 4C SICU Willy excels not only as a researcher, but as an inventor, having developed a more efficient method for nurses to navigate through the Institution-al Review Board (IRB) process. The Queen’s Magnet survey team de-scribed his online research portfolio program as “a national achievement for nursing.”
A part of QET 4C, Willy has encour-aged his unit to strive for clinical ex-cellence with their journal club. He is also an active member of the Nursing Research Council.
Sadly, Willy is leaving Queen’s to further his education at Virginia Com-monwealth University, where he will take part in the Outcomes Research in Nursing Administration (ORNA) proj-ect. Willy’s time at Queen’s may be coming to a close, but his contributions to the hospital will surely live on.
Queen Emma Nursing Leadership AwardSharon Yamauchi, RN, Nurse Manager,QET 6/3, Cardiac Comprehensive Care Sharon not only provides leadership to
the Cardiac Comprehensive Care Unit, but throughout Queen’s, and is commit-ted to creating an “accountable organi-zation” across all units of the hospital.
A long time employee of Queen’s, Sharon has had many leadership roles. Her role on the Nurse Manag-er Council defined her leadership ex-pertise to her nurs-ing peers.
Sharon encoun-tered many chal-lenges during her tenure and has met them head-on con-sistently. Her strength and persever-ance were essential during the opening of the Cardiac Comprehensive Care in September 2003 and in meeting pa-tient and financial goals in 2007.
Congratulations go to this year’s award recipients as well as all the nomi-nees for consistently serving with excel-lence and pride. As Hawaii’s only Mag-net hospital, Queen’s is forever grateful for the impeccable service of its nurses, who continue to elevate the nursing profession to the highest standards.
Nursing Awards(Continued from page 1.)
Above: Cindy Kamikawa RN, Wally Gar-son and Peter Halford, MD, share a light-hearted moment on stage when Wally ac-cepted the Nursing Excellence Award for Education on behalf of his wife Michelle.
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AQueen’s 150th Aloha Wear on Sale Soon!A celebration commemorating 150 years deserves an upgrade from a printed T-shirt. So this year on Heri-tage Day, Friday, July 17, 2009, those in the know will be sporting exclu-sive aloha wear and scrub tops in a custom designed print for Queen’s by
Riggers Hawaii. Presale orders will start next week.
The design (pictured right) is a blue and white aloha print featuring the QMC crest, the 150 year logo, tiare blossoms and motifs that resemble Hawaiian quilt patterns. Scrub tops, aloha shirts and two styles of dresses, a sleeveless sun
dress and a short sleeved mu‘u mu‘u, as well as yardage to sew your own, will be offered. The fabric is 100% cotton with a very wearable weight and velvety hand brushed finish. As this is a custom run by the garment house, presales are critical. A small amount of extras will be ordered, but if you want to guarantee your size and style, please preorder next week.
Sales will take place in the kiosk oppo-site Harkness Dining Room on June 1, 2, 3 and 5, from 11:00 am – 1:00 pm only. If you cannot make it at those times, be sure to stop by the Volunteer Services office on Iolani Ground by Friday, June 5 to place your order. Prices are being kept as low as possible and range from around $30 for scrubs to around $60 for the mu‘u mu‘u. Exact prices and samples of each garment will be available at the kiosk. Details were not finalized at press time. For more information, email Diane Paloma at [email protected].
Training & Development
Classes & Seminars
Books & Resources
And More!
& The Hawaii Medical Library
Nursing Research Council
Nursing Professional Development Council
by The QHS Training & Development Dept.
A Survey to Find Out What You Need to Know.
• Tell us what kind of training & development you need to be more
effective.
1. Click on the link that will be sent toyou via email.
2. Visit the Queen’s Intranetand click survey link.
3. Get a paper copy of the survey by contacting
Lisa Perkins at 585-5433 Lisa Perkins at 585-5433 or [email protected].
• Participate in theNeed to Knowledge
Survey in one of 3 ways:
June 1 - 19, 2009
Complete your survey for your chance to WIN a stainless steel tumbler + a Sodexo drink discount from June 1 thru July 31, 2009!
KnowledgetoNeed
Please recycle4
Sell:’98 Toyota Camry LE: Gold, auto, 4 cyl, a/c, new shocks, brakes, timing belt, water pump & paint. $5,500 obo. Call 368-4022.
The following departments are due for TB monitoring in June at Em-ployee Health: Cardiac Invasive, Cardi-cac Recovery, Cardiac Transfer Center, Cardiac/Geriatrics/Medicine Adminis-tration, Cardiac/Vascular Ultrasound, Care Enhancement Program, CCP-Fos-ter Family, Clinical Research Admin-istration, Clinical Trials Office, Com-munity Based Administration, Dental Clinic, Emergency Preparedness, Em-ployee Health, Neuroscience Institute, Neurosurgery Call, Oncology Data Registry, Pathology, QHS Cardiac Na-tive Hawaiian Health, Queen’s Heart Physician Practice, Queen’s Home Case Management, Referral Line, Research Grants & Business, Research Regulato-ry Office, Research Support Services, Security and Treadmill/EKG.. . . . . . . . . . . . . . . . . . . .Queen’s Creative Services has received an Award of Merit from the Hawaii Adver-tising Federation for the Queen’s Heart television commercial. Of over 100 en-tries, Queen’s placed in the top five. Con-gratulations to Abe Raguindin, Mar-cus Reimel and Roy Cameron.. . . . . . . . . . . . . . . . . . . . QMC Security has just completed a certification training course through the International Association of Healthcare Security & Safety (IAHSS) and the Healthcare Association of Ha-waii (HAH) from May 18 through May 22 for about 20 participants from all 32 medical centers throughout the state.. . . . . . . . . . . . . . . . . . . .May is Better Hearing and Speech Month, sponsored by the American Speech-Language-Hearing Associ-ation. This year’s theme is Helping People Communicate. Mahalo to all the speech and hearing professionals working throughout Queen’s.. . . . . . . . . . . . . . . . . . . .MDX Hawaii member satisfaction survey results are: 77% rated overall satisfaction as Satisfied or Extreme-ly Satisfied with their health plan; 86% expressed satisfaction with the
availability of participating physicians in their area; 79% agreed that their claims are paid correctly and in a timely manner; and 80% found the Explanation of Benefits easy to un-derstand. Questions concerning cus-tomer service had these results: 83% agreed that MDX Hawaii’s custom-er service representatives are knowl-edgeable about health plan benefits; 70% agreed that they are able to help solve health plan problems; 78% stat-ed that MDX Hawaii answers phone calls promptly; and 80% agreed that MDX Hawaii’s customer service repre-sentatives are responsive, respectful, courteous and friendly. . . . . . . . . . . . . . . . . . . . .Shop for snacks at the Queen’s Gift Shop through Friday, May 29 and register to win a $25 Goodie Bas-ket. Select any combination of two snacks, regular-size candy bars, chips, crackers, cookies, or drinks for each chance to win. The drawing will be held at noon on Friday, May 29. One entry per visit.. . . . . . . . . . . . . . . . . . . .The next American Holistic Nurses Association meeting is on Wednes-day, June 3, 7:00 pm at Kapiolani Com-munity College, Kopiko Building room 127-128. The focus for the meeting is “Clearing the Mind-4 Questions that Change your Life.” For more informa-tion, contact Carol Gutierrez at 808-721-3605 or at [email protected] . . . . . . . . . . . . . . . . . . . .Sodexo is offering a special price on Red Bull energy drinks now through June 26 at the Dining Room, Café Queen’s and Café Aloha. Two, 8.4 ounce cans are on sale for $3.99 during the promotional period.
’97 Nissan Pathfinder SEV6: Black, 4x4, 86K mi, gray lthr int. All standard options+opt fea-tures, well maint’d int & ext. $6,000 obo. Call Dan or Lisa @ 721-8099.
Fundraising: Police Activity League. Zippy’s chili $7ea, Zippy’s banana chocolate loaf $7ea. Cookie Corner mac nut shortbread, chocolate chip/mac nut, or chocolate chip cookies, $6/bag. Call Mona @ 561-7084.
Rent:Kaimuki: 1 BR w/pvt bath in 2 BR home. $800. Cats in home. Call 354-4115.
Home care services: Affordable, depend-able & reasonable. Bonded, insured, licensed. Islandwide 24/7. Call Zena @ 723-4411.
Childcare: CNA trained. P/T or F/T. 10+ yrs exp w/elder or newborn/infant care. Ref on req. Email [email protected].
Placing an ad: Queen’s employees only. Include name, phone and Employee ID #. Mail to Creative Services—Print Connection, fax to 547-4002 or e-mail to jkimura by Wednesday. The Print Connection reserves the right to edit or refuse any ad. The Print Connection does not make any war-ranty about the fitness of any product or service listed in Q-Mart.
The Queen’s Print Connection is published by Creative Services. If you have news or wish to opine, call us at 537-7532 or e-mail [email protected]. News deadline is the Monday prior to publication.
