SPRING 2015NEWS FOR ADMINISTRATIVE & STUDENT SERVICES:Admissions, Auxiliary Services, Campus Safety & Security, Center for Academic Support, Facilities, Institutional Research, International Center, Printing & Mailing Services, Student Academic & Financial Services, Student Affairs, and Student Communications

Connections

We all welcome spring with a little added excitement this year. It will be great to feel warmth from the

sun, see trees in bloom, and witness the campus coming back to life with outdoor activities. Spring's arrival also marks a critical time for enrolling our next incoming class. By May 1, thousands of college-bound freshmen will finalize their search and commit to a school for September.

Regardless of our responsibilities at JWU, we all can make a difference and positively impact new student enrollment. First and foremost, students want to know JWU is a place where they’ll feel welcome. When students or parents reach out to you, taking the time to listen and answer their questions is paramount. The enthusiasm you bring to any conversation or interaction with a student is invaluable. It could very well be the reason why a student decides to join – or remain a part of – our university community.

You, the JWU staff, are our greatest asset. Think of the difference we could make if every one of us sets small goals to connect with prospective students. Talk with your colleagues to discuss ideas. If you want input from Admissions on how you might be able to help, feel free to contact me, Bill Priante, Amy Podbelski, or Jim Richard.

With just about one month until May 1, I am excited by what the future holds for JWU and our students, and I can’t think of a better team to achieve our goals. Thank you for everything you do.

Kenneth DiSaiaSenior Vice President of Enrollment Management

"Success is not final. Failure is not fatal. It is the courage to continue that counts. " -Winston Churchill

Student Health 101Student Health 101 is an electronic magazine providing articles, videos and resources related to a variety of health and wellness topics. JWU students have been very receptive to the magazine, indicating through the monthly surveys that they enjoy reading it and will apply what they learned to their lives. Check out this month’s issue of Student Health 101! Johnson & Wales Providence SH101 and this month’s issue of Johnson & Wales Providence Student Advocate – a complementary version of Student Health 101 for Parents & Supporter.

Follow JWU Student Health 101 on Social Media: Facebook, Twitter @SH101atJWU!

__________________________

Student Health101 Providence Campus survey results from September through January.

Distribution target - 9,081 students

1,407 student responses received of which

• 89% of students would apply what they have learned.

• 61% of students intended to make a measurable change.

Thank You to the Heroes of the Winter – Facilities Team

It was a winter to remember, setting records for snow and extremely low temperatures. No one could have predicted the weather, but JWU was prepared to take on “Old

Man Winter” nonetheless. Jason Witham, executive director of facilities management, explained that this year the university made a concerted effort to coordinate with the City of Providence Public Works and the Downcity Improvement District (“yellow jackets”) to keep walkways accessible. Thanks to the Grounds Crew and Operations Maintenance Staff, the university sidewalks, pathways and parking lots were cleared of snow and ice and roofs inspected on an ongoing basis to ensure the safety of the community.

The Grounds Crew repeatedly geared up to clear snow from campus. With their shovels, snow blowers, plows and gator machines, they faced the extremities, going to work clearing the snow so everyone could easily access grounds and buildings. Breaking into two shifts, they provided round the clock coverage and during heavy storms and blizzards, the crew would stay overnight on campus. When they finished working here, these employees then went home to begin the process of shoveling out their own properties.

Thank you Facilities Management Team! We appreciate your perseverance, positive attitude and phenomenal work this past winter.

Wildcat Nutrition Series

Johnson & Wales Fitness/Recreational Programming kicked off the Wildcat Nutrition Series on February 16. A collaborative effort between Fitness/Recreation

and the Culinary Nutrition society, the first session, with over 50 participants, focused on fruit smoothies and showcased simple steps for students to prepare them.

Fitness Director Carlo Acquisto worked with Shanique Lewin, a senior in the Culinary Nutrition program, and Ariel Christian, president of the Nutrition Society, to develop the program reflecting a holistic approach to wellness.

The second session will provide a demo on homemade energy bars and include helpful information on proper nutrition and fundamentals for developing optimal health. Encouraging intellectual growth by educating students on healthy behavioral practices can be beneficial for future health. Athletics continuously strives to improve and increase student involvement, by offering a wide spectrum of programs and activities.

If these sessions interest you – look for more information on the upcoming session. The program is also open to faculty and staff.

Notes of Appreciation

Kudos to the following employees/departments for their dedication to our students and going the extra mile.

To All Essential Personnel in Administrative & Student Services.

We are all pleased to see the first signs of spring. While winter was difficult for everyone, a special thank you goes out to those who report to work when the majority of employees can stay home. They are on campus in all kinds of weather conditions, with the simple concern that our students and guests enjoy safe and uninterrupted services. For this, we applaud the staff from: Campus Safety & Security Transportation Facilities Management Residential Life Campus Dining Radisson Hotel Fitness Centers (Wildcat Center & Wales Hall) Auxiliary Services

Megan Payne, student academic services, received a phone call from a parent who commented:

Thank you so much. I just want to say that everyone at JWU has been so helpful, and I am proud to say that my daughter is graduating from JWU.

Joyce Hynes, academic counselor, received an e-mail from the parent of a student.

I just wanted to say a heartfelt thank you for all of your help over the years. It was always very comforting for me to know that I had someone that I could call, who knew my son, and really had his best interests at heart.

Kristine Buglione sends a big shout out to the bus driver (she never caught his name) who stopped along his route to let her know she dropped a glove while walking on the Harborside campus. She was thrilled to know that her co-workers were watching out for one another and happy to have two gloves to wear during the winter!

Compliments to Keri Adams, admissions officer. From the moment I spoke with Kerri, I knew she wanted this (Masters degree) for me. She gave me alternatives, options and available ways around the issues that may stop an adult from re-entering the academic world. Kerri never discouraged me. I am now a proud JWU graduate student and if it was not for the seamless process that Kerri provided for me, I am not sure I would be on track to earn my MBA by my 30th birthday (which had always been my dream).

Alan T. Penney, director of admissions training & development and head sailing coach to Major Michael Quinn, executive director of campus safety & security. I wanted to thank your department for the service they provided to students during the recent snow storms. I have many Sailing Team members that were parked in the F Lot. When they went to get their cars,they were plowed in. Not being prepared to shovel themselves out, your department was there to assist. I had one student tell me she was walking to her car and two officers approached her, asked if she needed any help, and completely shoveled out her car for her. This is what makes JWU a great place! Thanks to you and your men and women that are there for the students no matter what.

Candace Denning & Tara McGee to Residential Life Staff.A HUGE note of appreciation for the entire Residential Life staff, who have pulled together during a large hiring process to take on more responsibilities so that our students have the best on-campus experience ever. Thank you ResLife!

If you would like to thank a colleague or share a note of appreciation from a student, co-worker, employee or manager in the next issue of Connections, please send your information to connections@jwu.edu.

International Center Speaker Series Addresses Immigration Advocacy

Assessment Testing Now Online!

The International Center's quarterly Speaker Series in February was a panel discussion entitled “Strengthening Immigration Advocacy in Rhode Island.” Bringing together local experts, goals for the discussion were to demystify the process of advocacy and

to help attendees understand the issues and their importance. Panelists included:• RI State Rep. Grace Diaz, Deputy Majority Leader, Deputy Chair, House HEW• Katie Gilbertson, JWU Director of International Student Services• Roberto Gonzalez, Esq., Gonzalez Law Office• Jon Lavieri, RI Family Literacy Initiative• Moderator: Katherine Zmed, JWU International Student Advisor

As a follow up to the panel discussion, Katherine Zmed was awarded a travel grant to attend NAFSA’s Advocacy Day in Washington, D.C., in March. Advocacy Day was an opportunity for international educators to meet members of Congress and address both how international education impacts their state and why the US needs to be more globally engaged.

Student Academic Services (SAS) is pleased to offer a new flexible online service for all new JWU students who must complete assessment testing to determine

which math and english classes to schedule. Starting this summer, assessment testing at all campuses will be delivered online and managed by a virtual proctor. This service, provided by BVirtual, will afford students the ability to schedule their tests at their convenience, 7 days a week, 24 hours a day, provided they have a computer with an internet connection and a video camera. This testing is provided at no charge and allows students to take their tests in the comfort of their homes, in advance of attending orientation.

Once completed, the student will be contacted by an SAS Academic Counselor to discuss placement results, class options, and registration. This personal call will be more conducive to addressing student questions and building a strong student/counselor connection.

By eliminating the added stress of testing during orientation, not only will the student experience improve, but there will also be more accurate placement of students in the appropriate class levels. SAS is excited by this new opportunity and eager to provide this benefit to students.

Maria Tristao-Rocha, director of transfer & testing

Alison Howard-Yilmaz, international student advisor

Alternative Spring Break

Student Involvement and Leadership hosted an Alternative Spring Break (ASB) in which 10 students and one advisor spent six days at the Jersey Shore working

with the United Way and Break A Difference, two organizations dedicated to the continued rebuilding of the Jersey Shore after Hurricane Sandy. More than two years later, there are still houses and business that need to be torn down and rebuilt, parks and public spaces that still have damage, and families who need help. This year, while helping two families, the students learned carpentry skills, as well as the impact these types of alternative spring breaks have on rebuilding the community. Their comments reflect the impact of this experience:

Listening to the stories of a few victims of Superstorm Sandy was so motivating and I am so happy to be here on an Alternative Spring Break to help rebuild some homes. -Caitlin Toth

ASB this year was something I'm so glad I did. Not only were a bunch of individuals giving back to the Jersey Shore, but the people I met over the course of one week have been amazing. I can't believe I had to say goodbye. The journey was incredible, and I couldn't have done it without them!

-Amanda Anderson

This week has completely changed my life. I have met so many amazing people, the families whose houses were destroyed in 2012 by Hurricane Sandy, our site leaders and Americore workers, my new family from JWU and Virginia and Pennsylvania and Massachusetts, each and every one of them has taught me something new about myself. Every memory I made on this trip I will cherish for the rest of my life.

-Giulianna Baier

Reminder – Employee Parking at the Radisson When Using T.F. Green AirportPlease remember that parking at the Radisson Hotel is available to staff and faculty, but does not extend to family and friends traveling in separate vehicles. Staff should call 24 hours before their departure to confirm space and present their staff ID upon arrival at the hotel. The hotel shuttle is available for rides to the airport, but there could be delays if the hotel is busy with guest transportation. Please plan ahead and leave plenty of time to make your flight. Thank you and happy travels!

Jessica Grady, associate director for student involvement & leadership

Record Setting Basketball

Spring Tailgate - April 15Once again, JWU will be hosting the Spring Tailgate on April 15. The women’s lacrosse team gets action underway against Albertus Magnus at 4pm with the men’s team hosting Rivier at 7pm. Moe’s Southwest Grill, one of JWU’s newest corporate sponsors, will be on hand as well as food trucks and the Whoopie Wagon. Owned by the parents of a pair of men’s lacrosse players, the Whoopie Wagon will give specially designed JWU Whoopie Pies to the first 200 fans in attendance. The Tailgate will include a celebration for JWU’s 20th anniversary as an NCAA Division III institution.

Wrestling Enjoys Another Highly Successful Campaign The 15th ranked men’s wrestling team secured a second place finish at the 2015 NCAA Division III Northeast Regional Tournament. Three JWU wrestling standouts, freshman Bobby Jordan, junior Justin Colton and senior Michael Ferinde, headed to the NCAA Division III National Championship in March where Ferinde once again earned All-American honors. Another highlight for the Wildcat wrestlers was on January 30 when they hosted the Providence Rivalry Cup in front of a standing room only crowd. The Wildcats knocked off intra-state rival Rhode Island College to capture the cup en route to winning the Pilgrim League Championship.

Head Coach Corey Boilard accomplished in his third season at JWU what no other coach in the history of the women’s basketball program has done, capturing the Great Northeast Athletic Conference Championship. The third-seeded Wildcats defeated top-seeded Emmanuel, 74-66 in the GNAC finals on February 28. JWU earned a bid to the NCAA Division III Championship where they suffered a tough loss to defending national champion FDU-Florham. The Wildcats wrapped up the 2014-15 campaign with a 19-10 record, setting a new school record for wins in a season.

The men’s basketball squad also had another fantastic season, finishing with a 22-6 overall record with an appearance in the GNAC finals against nationally-ranked Albertus Magnus. The 22 wins represent the second-best total in school history.

Spring Sports Well UnderwayDespite an unrelenting winter season, the spring season is well underway for the Wildcats, highlighted by the men’s volleyball team off to the best start to a season in school history. The baseball team headed to the Cal Ripken Experience in Myrtle Beach, S.C. and returned home with a 3-3 record, wrapping up the trip with a 3-2 victory against Penn College of Technology. The softball squad also traveled south for the Dot Richardson Games in Clermont, Florida. The Wildcats finished with a 1-5 record, including a 9-1 victory against Northwestern College of Minnesota to wrap up the trip. Both lacrosse teams are in action at the Scotts Miracle-Gro Athletic Complex. The men’s tennis team opened the spring season on March 23 against intra-state rival Salve Regina. Both golf squads kick off the spring season in early April. The Sailing team began the spring portion of their 2014-15 campaign on March 28-29 by taking part in the Southern Series, hosted by Providence College.

Green Dot Initiative On Saturday, March 14 the men’s and women’s lacrosse teams hosted a double-header as part of the University’s Green-Dot initiative. Green Dot is a bystander prevention strategy to help reduce the rates of power-based personal violence (sexual assault, dating violence, stalking.) A red dot on a campus map represents an act of power-based personal violence (partner violence‚ sexual violence, or stalking) – or a choice to tolerate‚ justify or perpetuate this violence. A Green Dot is any behavior‚ choice‚ word‚ or attitude that promotes safety for all and communicates utter intolerance for any form of violence. Along with the university, JWU Athletics is committed to promoting a culture of safety and generating enough Green Dots to outnumber, and ultimately displace, the red dots.

Student ShowcaseThe Student Government Association

The Student Government Association (SGA) has been very active this year providing different events and opportunities not only for its members, but also for other students, staff, and faculty.

• SGA’s Wildcat Networking Reception was held in January for SGA senators and executive officers to network with various JWU staff and administration to open the lines of communication and collaborative working relationships to strengthen the student experience

• SGA visited Providence College’s Student Congress this winter to join a discussion with city officials on ordinances and safety concerns in the Elmhurst area. The collaboration with PC Student Congress continued with their visit to a JWU Senate Meeting in March

• SGA hosted a Paws to De-stress event that was open to all students as a study break before winter term finals. The 850 attendees interacted with seven therapy dogs from Therapy Dogs International and various clubs, organizations, and departments hosting everything from tasty snacks to fun activities.

SGA thanks all university administrators and staff for their continued support!

PAWS TO DE-STRESSProvidence College VisitSGA Executive Board pictured with

advisors Jessica Grady and Scott Lyons

Spotlight on ...THE BRIDGE CENTER

The BRIDGE Center debuted in September 2013, building on the work of the Intercultural

Center before it. BRIDGE, Building Relationships, Intercultural Dialogue, and Global Engagement, brings together students of all backgrounds, encourages cultural exchange, and contributes to intercultural competency-building on campus.

Some of the more popular programs include weekly Coffee Hours to cultivate student engagement, weekly Identity Dialogues as a forum for students to explore their own identities, stereotyping, and how to deal with incidences of bias, and the monthly Geography Series which allows student to showcase their cultures. The Center also supports the International Center Speaker Series intended to bring together professionals with various expertise to present on topics such as engaging with Chinese students; social justice and the international student experience; and immigration reform and advocacy.

Part of the Center’s success is due to its collaboration with other departments. For instance, diversity training is integrated into hospitality course syllabi, facilitated campus-wide dialogues with student groups such as the SGA and UIB, and partnered with virtually every department across the Providence campus.

Operating Monday through Friday, The BRIDGE Center has two professional staff, Loren Intolubbe-Chmil, director and Michael Waugh, programming coordinator, and a dedicated team of students. Intollube-Chmil and her staff believe that the Center is a place where individuals can express themselves, expand their knowledge and meet new people. The interactive space provides lots of opportunity for JWU staff and faculty to facilitate workshops and bring in guest speakers.

If you haven’t visited yet, don’t wait any longer. Everyone is invited to use the fridge to keep their lunch cold, study, meet friends, and coexist with peers.

The Bridge Center

By the Numb3rs

Between 9/14/14 and 2/16/15:

2,215Total BRIDGE Center visitors:55% international60% commuters 42% visit more than once

39 Countries represented by visitors

113 Programs offered (64% increase from last year)

3,788 Program participants (45% increase from last year)

29 Faculty collaborations to date

Front Row (L-R): Alyssa Copeland, TJ Lind, Mellan Mugayo, and Shawn Riendeau

Back Row (L-R): Valeska Ruiken, Mike Waugh, and Loren Intolubbe-Chmil

Spring Program Offerings1. The Bridging History with Culture program - A collaboration between the BRIDGE

Center, the English as a Second Language (ESL) department, and the History Department. Students enrolled in history classes are matched with ESL students through the Conversation Partner Program, in which fluent speakers of English are partnered with English-language learners. Pairs meet weekly over the course of a term, allowing for in-depth cultural exchange, the opportunity for the ESL students to practice their English, visiting historical sites around Providence, and culminating with a field trip to Slater Mill in Pawtucket.

2. Leadership in Multicultural Contexts - This five-part discussion seminar allows students to explore their own identity in relation to privilege, power, race, and allyhood, and how that relates to possibilities for leadership. Students who successfully complete this seminar receive a certificate.

The Chef Connection Ken Watt, executive chef, Auxiliary Services

1. Fill tall glass with cucumber ginger lime ice cubes (see recipe below)2. Add 1 ½ oz. Hendricks Gin (can also be made with clear rum)3. Fill glass with your favorite tonic water (mine is Fever Tree)4. Garnish with a cucumber slice and lime slice

Cucumber Ginger Lime Ice Cube:3 medium cucumbers1/2 cup sugar1/2 cup water1-inch fresh ginger, peeled and slicedZest and juice of 2 limes

1. Set a strainer over a large bowl. Line it with several layers of cheesecloth.2. Cut off the ends of the cucumbers. Cut cucumbers into large pieces. Peel the ginger. Place in food processor or blender and

process until reduced to pulp, about 2 minutes.3. Pour into strainer and use a spatula to press all the juice from mixture.4. In a medium heavy saucepan over medium heat, combine sugar and water. Cook, stirring constantly, until sugar is completely

dissolved, about 2 minutes. Continue to cook, stirring constantly, 2 to 3 minutes longer. Remove from heat; stir in lime juice and zest.

5. Remove strainer from bowl and discard cucumber pulp. Combine cucumber juice with sugar water mixture 6. Pour into ice cube trays and freeze.

Spring Hendricks Gin and Tonic

Ask Chef Watt!Q: Is extra cooking time required when cooking two separate dishes at the same time that require the same cook temperature?

A: No. Let's say for instance you are cooking brownies and a roast at the same temperature, you cook the brownies at the time as directed and then continue to cook the roast as directed.

Enjoy a Spring Cocktail

Snapshots

GENDER EQUITY• Four students from the ASK! Student to Student Wellness and Equity Education Group were selected to present at the Area 10

BACCHUS Spring Conference for Peer Educators at the University of Connecticut in March. ASK! presented their program, Hook-Up MadLibs, which invites participants to consider personal needs, wants, and sexual boundaries by creating a safe space that encourages exploration and asking questions. It begins to break down some of the barriers that often prevent healthy communication in sexual relationships by transforming the classic MadLib game from childhood into a fun communication template anyone can use to foster healthier, happier, and more satisfying sexual relationships.

HEALTH EDUCATION• Dare to Share Your #JWUnorm

During the Fall of 2014, Health Education partnered with Marketing Professor Christine Ure and her sophomore level market-ing class to develop a new marketing design for the #JWUnorm social norming campaign and educational program. The students (Morgan Thompson, Jeffrey Norton, Julianne Schwallie, Hatem Alhazmi and Marysolina Sinibaldi Cordon) whose ideas were chosen provided an exceptional design and strategy to be fully implemented on all four campuses.

NEW STUDENT ORIENTATION• The NODA Region IX Conference, held in Hartford CT with the theme ConneCTions on Feb 27-Mar 1 was co-hosted by

JWU’s own Heather Kessler, Assistant Director of New Student Orientation & Support Programs. With over 300 students and professional staff in attendance from New England, New York and parts of Canada, the conference was a wonderful opportunity to share ideas and connect and network with students and professionals on orientation transition and retention.

Snapshots (Continued)

RESIDENTIAL LIFE• Late Night Breakfast

Staff and students were out in full force for Late Night Breakfast on February 24! Over 300 students donated a canned good in return for their free meal of waffles, eggs, bacon, home fries and more. The dedicated staff volunteers decorated Snowden Dining Center, greeted students, served food and assisted with cleaning up after the event. Students loved seeing staff members after hours and in aprons. A special thanks to Liz Han and the Snowden Dining Staff for all of their hard work on the event.

• ResLife Rumble

Residential Life hosted their semi-annual Res Life Rumble on Friday, March 20. This event brings together residences from every hall to have fun in a dodge-ball tournament. For the first time this year, the staff team won the exhibition game. Harborside Village was the tournament champion.

STUDENT INVOLVEMENT & LEADERSHIPFounders' Week, April 27-May 3, is quickly approaching. Hopefully all the snow and ice mounds will be gone by then! This year the University Involvement Board (UIB) has many activities planned to celebrate the founding of Johnson & Wales University, some of which are open to staff and faculty:

• April 27: 90's Night with a special '90s television star/comedian to be announced shortly.

• April 28: Comedian Melissa Villasenor and her amazing vocal impressions that have made her a favorite comic on campuses around the country.

• April 29: Student Spa Day - This annual event is just what the doctor ordered to end the year on a great way - relaxed and rejuvenated. Students can sign up for free massages and manicures; enjoy some of their favorite comfort food and relax in the Wildcat Center Lounge.

• April 30: JWU is renting a theater at Providence Place and showing The Avengers: Age of Ultron one day before its official release.

• May 1: The 31st Annual Battle of the Campus – one of JWU’s longest running traditions. Faculty and staff teams are welcome – for more info contact Patty Cross at pcross@jwu.edu.

• May 2: Annual Wahoo Carnival! This year will have an expanded music component with a nationally recognized act along with rides, food trucks, and giveaways.

• May 3: The Wahoo 5k - UIB's charity road race around the Harborside campus with an increased distance this year from 3K to 5K. Proceeds benefit RI Special Olympics and the race has a category for faculty and staff. Email imartin@ jwu.edu for more info.

JWU Parking Garage

Sept. 2014 - Feb. 2015

500Student parking spots available in the garage

1,000Average number of students who use the garage Monday-Thursday (300 on Fridays)

4 hoursAverage length of time students are parked in the garage per day

4,300Approximate number of students who use the garage per week

WednesdayThe busiest day of the week for student parking

250Staff members assigned to park in the garage

Red Sauce

Sept. 2014 - Early March 2015

34,438Plates of Chicken Broccoli Alfredo sold

3,782Custom pizzas made for students

6-9pmThe busiest time of the day

36Staff members (5 professionals*; 31 student workers)

Monday & WednesdayThe busiest days of the week

6,708Weekly pasta specials sold

61,630Pasta combination plates sold (a best seller!)

*All professional management staff are JWU alumni

By the Numb3rs

Summer 2015 Brings Changes to New Student Orientation

New Student Orientation reiterates the smart decision that students/families have made in choosing JWU. After attending Orientation, students (and families) demonstrate an understanding of institutional resources and university expectations as well as develop peer

connections that help with the transition and integration into the JWU community, ultimately impacting Retention and Graduation Rates. Some of the changes for this summer include:

• Focusing more on transformational experiences and less on transactions.• More small groups, hands-on exercises, and bonding opportunities for students. • Orientation sessions now organized by campus, not with all-college or partial college sessions scheduled randomly throughout the

summer. • Strong focus on The Wildcat Way: Pride, Courage, Character and Community evident through the welcome, student gifts, program

titles and activities.

Session DatesCulinary Session 1 Monday, June 22 and Tuesday, June 23

Downcity Session 1 Thursday, June 25 and Friday, June 26

Culinary Session 2 Monday, June 29 and Tuesday, June 30

Culinary Session 3 Monday, July 6 and Tuesday, July 7

Downcity Session 2 (Equine) Thursday, July 9 and Friday, July 10

Culinary Session 4 (Honors) Monday, July 13 and Tuesday, July 14

Downcity Session 3 (Honors) Thursday, July 16 and Friday, July 17

Culinary Session 5 Monday, July 20 and Tuesday, July 21

Downcity Session 4 Thursday, July 23 and Friday, July 24

Culinary TRANSFER - ONE DAY Monday, July 27

Downcity TRANSFER - ONE DAY Tuesday, July 28

Downcity Session 5 Thursday, July 30 and Friday, July 31

Orientation Session Dates

Johnson & Wales UniversityHall of Fame

Congratulations!

• The Radisson Hotel Providence Airport received the 2014 Radisson President's Award. This award recognizes hotels that have consistently provided exceptional guest satisfaction, maintained excellent quality performance review scores, and focused on product improvement.

• Cheryl Shatz, university curriculum coordinator in SAS, received the Key Contributor Award from JWU Information Technology in recognition for her participation in the Online Catalog Project. This award recognizes project team members outside of Information Technology that go above and beyond their responsibilities to assure project success.

Welcome to JWUAdmissions Representatives• Michael Dubanewicz, Southeast Florida and Miami/Dade County• Renee DeNofrio, San Diego, Orange County and Inland Empire

Athletics• Devin Kitterick, coach, Men's Tennis• Daniel Struebing, assistant coach, Men's Volleyball

Auxiliary Services• Rebecca Farley, barista, Harborside Starbucks• Justin Giuerra-Sorreal, cafe/market shiftt supervisor, Wildcat Café• Jake McGuire, line cook, Radisson

Campus Dining• Karriem Hasan, dishwasher• Brian Heverly, assistant delivery driver• Alexandra Isom, shift supervisor, Snowden • Prevoix Nazaire, dishwasher

Facilities Management• Helder Andrade, automotive mechanic

Off-Campus Student Services• Greg Narleski, director of off-campus student services

Residential Life• Caitlin Codding, assistant director of residential communities• Kathryn Howell, residence director, Harborside Village

Student Academic & Financial Services• Benjamin Klimczak, assistant director of financial aid systems

Student Involvement & Leadership• Elizabeth Zmarlicki, assistant director for clubs & organizations

Study Abroad• Sarah Croft, study abroad advisor

Promotions, Position or Location ChangesCampus Dining• Gbessey Boima, shift supervisor, Wildcat Café• Justin Clair, manager, Market Place

Facilities Management• Jason Witham, executive director

Farewell & Best WishesCampus Safety & Security • Elizabeth Mota, patrol officer

Facilities Management• Thomas Provoyeur, grounds crew worker

Residential Life• Dan Trapani, residence director• Nick Fahnders, residence director• Rony Joe Mathew, residence director

Student Academic & Financial Services• Alanna Silberman, student services associate

University Admissions• Cuneyt Ispir, director of admissions systems & operations

CongratulationsCampus Dining• Amanda Pastore, general manager, on her marriage to Daniel Rotondi on January 17.

Residential Life• Mary O'Sullivan, residence director, on her marriage to Michael McCabe on Feb. 21

ConferencesAdmissions• Tom Gauthier, director of educator partnerships and scholarship programs, will host and award scholarships during the 25th annual JWU Scholarship Breakfast at the International Career Development conference in Orlando, FL in April.

Residential Life• Mary O’Sullivan and Tammy Mulrooney presented at an RA conference held in February at American International College in Springfield, MA.

RetirementsCampus Safety & Security

Richard LordOfficer Richard Lord retired on March 20, the longest-serving officer at the time of his retirement with 26.5 years of employment at JWU. His ability to bring on a smile or lighten someone’s load with a story…or two…will be fondly remembered.

James SantosOfficer James “Jimmy” Santos retired on February 3 after 19 years of employment. Known by all for his easy-going manner, Jimmy always put students’ success above all else, and will be remembered for the pride he consistently displayed as part of CS&S.

Facilities Management

Thomas ProvoyeurThomas Provoyeur retired January 16 after 18 years of employment. Tom began his career at JWU working with the grounds crew. At the end of his career he worked in the Recycling Department. Tom will be missed for his quick wit and the timeliness of a good joke.

New Student Orientation & Support Programs

Nancy HardendorfNancy Hardendorf, director of parent relations, retired on April 2 after 15 years of service. Her dedication and commitment to our families and students is unparalleled and contributed to the success of the Family Orientation program.

JWU Strongly Supports Veterans

The Veterans Administration (VA) offers education benefits to veterans through a variety of programs. Military student veterans enrolled at JWU fit into these programs (referred

to as chapters) based on their military service. Providence currently has about 200 veteran students that utilize various chapters and JWU recognizes these exceptional learners by helping to maximize their benefits and enhance their student experience.

For example, through the Yellow Ribbon Program, JWU contributes the most of any school in RI and does not put limitations on the number of students who can receive the benefit. The university now also offers priority registration so military veteran students have access to those courses needed for their degree. This is an important advantage as only courses that go towards their degree requirements are covered financially under their VA benefit.

With the population of service men and women interested in furthering their education on the rise, it is imperative that colleges and universities invest in the future of veterans. JWU is proud to support these learners and remains dedicated to improving their experience from application to graduation.

Jamie Wager, student services associate

Future Wildcats Enjoy a Personalized Tour

Admissions has made some exciting changes to personalize the visitor experience and provide a great campus tour.

Technology and equipment upgrades now allow for looping of various videos in the lobby area, while also including still photography of the Downcity and Harborside Campuses, Wildcat Center, Equine Center and fun looks at Residential Life.

Daily tour visitors arrive on campus to see their own personalized parking space marked with their name and “reserved for future JWU Wildcat.” When they leave, they also receive a personalized sign that resembles their parking sign to take home, a huge hit with families.

Guests are asked to post about their visit on social media using the hashtag #ExperienceJWU. Check it out to see some of the fun photos and tweets they’ve shared.

More customized visitor experiences are in the works and will be rolled out within the coming months.

The Young Guns of JWU Don’t miss Stephen’s Spencer’s new exhibit “The Young Guns of JWU.” Featuring JWU graduates who are or were employed at JWU under the age of 40, the exhibit focuses on individuals who have helped shape the university and impacted students. The exhibit runs through April 30 at the Harborside Library.

Heidi McClarnon, admissions training specialist

Professional LearningAGE DIVERSITY IN THE WORKPLACE

In today’s workplace, it is not uncommon for multiple generations; such as, Traditionalists (1925-45); Baby-Boomers (1946-64); Gen Xers (1963-80) and Generation Y or Millenniums (1981-1999), to work side by side. While differing values, experiences and perspectives are all

contributors to a rich and dynamic work environment, they can also contribute to workplace tensions from time to time.

It is important to focus on the similarities that can be found between individuals, rather than the differences, especially those assumed based on stereotypes. According to Craig Perrin, author of Age-Based Stereotypes: A Major Cause of Inter-Generational Tension, these similarities can become the basis for reduced tensions, collaborative effort, and bottom-line results, when understood and leveraged.

To assist with collaborating across generations, Perrin identifies five best practices:1. Find common ground.

• Ask respectful questions.• Listen with an open mind.

2. Find the talents in everyone – we all bring value.• Ask others about their interests, abilities, and experience.• Allow for a range of work styles.

3. Mix it up.• Partner across generations and collaborate to share your perspective.• Respectfully ask for and offer ideas and help.

4. Expect a lot.• Challenge yourself to learn, grow, and perform.• Hold yourself and others to high standards.

5. Challenge stereotypes.• Treat everyone as an individual.• Assess how age stereotypes may color your views.• Encourage others to reject age stereotypes.

Multiple generations working together is the reality of today’s workforce and one that should be embraced. Managers, along with their employees, should seek to understand the qualities of each generation and capitalize on the benefits each generation brings to the organization.

New Book Voucher Process a Win for Students and Staff!

Student Financial Services (SFS) was thrilled to launch a new, streamlined process for students to purchase their textbooks using Financial Aid. Students with a credit on their account typically have the option of using that credit to purchase books. With the

new process, most students no longer have to visit SFS to get a paper voucher; they now can go directly to the bookstore, present their JWU ID to the cashier and indicate they will be using a voucher.

This voucher is redeemable only on textbooks and applicable class materials (i.e. not casual apparel, etc.) and has a monetary limit. Students who are eligible to use a book voucher are sent an email starting two weeks before a new term. Due to special circumstances, a small group of students will still need to visit SFS first in order to receive the paper voucher.

This new process is easier and more streamlined for all involved - definitely an improvement to the student experience!

Joelle Perrone, student loan default coordinator

Congrats to Karina Ramsland Short for answering the Challenge in the last Connections Newsletter!

Q: Can you name the 10 countries with only four letters in their name?

A: Chad, Oman, Mali, Iran, Iraq, Peru, Cuba, Laos. Fiji, and Togo

LifetilesLifetiles, a collection of photography

and artifacts from admissions event

coordinator Rick Daniels, was the

featured exhibit at the Downcity

Library throughout the winter

term. Over 50 vibrant images were

mounted on tiles displaying the

stunning faces and places Daniels

has encountered during his four

active years on the board of directors

for the Akilah Institute for Women,

a nonprofit accredited college with

campuses in Rwanda and Burundi.

Also included were woven fabrics,

baskets and ceremonial masks from

Daniels’ private collection.

Pasta Drive at RadissonThe Radisson is currently hosting its Pasta Drive in support of the RI Community Food

Bank. Stop by and drop off any non-perishable food item, especially boxes of pasta, through April 30 and help in the fight against hunger. Working together, we can help stamp out hunger in RI.

Responsible Business

Pasta Drive March 11 through April 30

Please donate nonperishable food items to support the

Rhode Island Community Food Bank.

Each month the Food Bank serves more than 63,000 people.

Your donation will help make a difference in the fight against hunger.

For more information, visit rifoodbank.org.