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Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the...

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Constructing a Team in 2012 What I’ve been telling the other doctors Joshua Koch, MD Assistant Professor of Pediatrics Medical Director, CICU
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Page 1: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Constructing a Team in 2012 What I’ve been telling the other doctors…

Joshua Koch, MD

Assistant Professor of Pediatrics

Medical Director, CICU

Page 2: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Outline

• ACGME regulations and work hours

• Increasing medical complexity and “hybrid” models of care

• Training and educational needs for APNs and PAs

• Care and feeding of a growing program

• Tracking quality and efficiency

• Financial implications (now and in the future)

Page 3: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Alphabet Soup

• APN = Advanced Practice Nurse

• PA = Physician Assistant

• APP = Advanced Practice Practitioner = APNs + PAs

• DEEP CRAP = What we’re going to be in if we don’t figure out how to care for patients safely, effectively, and efficiently in the very near future

Page 4: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Reduced Resident/Fellow Work Hours

Nuckols and Escarce, JGIM, 2011

Page 5: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Reduced Resident/Fellow Work Hours

Baldwin et al, JGME, 2010

Page 6: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Expanding Patient Populations

• Increasing complexity leads to increased subspecialty care• Technology and expertise are increasing

– Command over “new knowledge” is limited to subspecialists– Specialty care can be targeted with focused education

• Traditional Models (Attending/Fellow/Resident) are becoming outdated

• Leads to “hybrid models of care”– Attending + Resident + APP– Attending + Fellow + APP– Attending + Fellow + APP + Hospitalist– Attending + APP

Page 7: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What is a hybrid and why should I care?

Is it possible that we will all drive electric cars in the future?

Page 8: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

A Hybrid Model of Care

Traditional Model

• Attending physician

• Fellow

• Senior Resident

• 2 interns

Hybrid Model

• Attending physician

• Resident x 2

• APP x 2

Page 9: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What is the ideal patient for an APP?

Traditional (clinic setting)

Low acuity

Low Intensity

High Complexity / Specialty Unit

NICU

Newer ModelsPICUCICUOncology Inpatient

Newer ModelsERStem Cell Transplant

Newer ModelsGI InpatientCardiology Inpatient

Page 10: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Where are they now?

• Over 13,000 PNPs practice currently in the United States*– 59% work in primary care

– 64% do not provide care in inpatient settings

• Established settings are not “set”– For every newly graduated NNP, there are up to

80 open positions**

*Freed et al, Pediatrics, 2010**Freed et al, Pediatrics, 2010

Page 11: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What are physicians planning?

• Survey of 498 pediatric generalists and 1696 subspecialists

Freed et al, Pediatrics, 2011

43% of subspecialists plan to increase thenumber of NPs they use in the next 5 years

Page 12: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What is the supply?

Freed et al, Journal of Pediatrics, 2010

Page 13: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

How are NPs and PAs trained?

Nurse Practitioners**

• Undergraduate degree (4)

• Clinical time as an RN (?)– Critical thinking

– Targeted experience

• NP Training (2)*– Primary vs. Acute Care

– Practicum times spent in selected specialty

Physician Assistants**

• PA School (2)*– Broad education

– Adult and OR experience

– Limited pediatrics• 6 weeks with primary care

pediatrician

• 4 weeks elective/selective

*Program X ≠ Program Yand

**Graduate X ≠ Graduate Y

Page 14: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

The Ocean of Experience

NP

PA

Page 15: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

How should we educate APPs?

• Role Transition Program– Workshop #1: Laying the Foundation– Workshop #2: Launching– Workshop #3: Meeting the Challenge– Workshop #4: Broadening the Perspective

• Acknowledge that teaching model is different– Probing for knowledge gaps not the norm– Reluctance to ask for help may be even greater than

residents/fellows • Set clear expectations

• Understand your learner’s limitations– Depth and breadth are different– Don’t lose faith in competence

NP

PA

Page 16: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

How should we educate APPs?

• Involve them in research

• Involve them in journal club

• Involve them in the lecture series (give them a turn)

• Involve them…

Show that you want to be involvedWhen an opportunity presents itself,

grab the bull by the horns!

Page 17: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

How do we educate APPs and housestaff?

We may want electric cars, but a model of patient care is probably best as a hybrid…This is a new concept for many physicians you are working with!

Page 18: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

The Ocean of Experience

NP

PA

PGY-2

PGY-1

PGY-3

PGY-6PGY-5PGY-4

Page 19: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Teamwork – where can we go wrong?

• Attending – APP • Fellow – APP• Resident – APP• Primary Goal = Quality Patient Care

– Avoid Us vs. Them– Encourage ownership– Build Trust

• Ok to acknowledge that there are different backgrounds and frames of reference

Page 20: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Leadership and Communication

• Medical leadership is needed– Keep the ship on target towards ultimate goal

– Right the ship when needed

– Keep people from jumping ship

• Communication is essential– Goals will change, new hurdles arise

– Growth is expected and expectations will change

Reach out to your medical leadership, be specific in your needs, don’t be discouarged by initial hiccups

Page 21: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching
Page 22: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What are we doing in the CICU?

• Teamwork

• Communication

• Leadership

• Focus on Education and Career

Page 23: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

CICU Clinical Discussion

• Weekly meeting

• Includes attendings, fellows, and NPs

• Led by attendings going off service– Who were the most challenging patients?

– What did we learn?

– What can we do differently next time?

– Should we be doing this differently as a group…

If they don’t want to organize this, do it yourself! Learn from each other. It’s less painful to learn from other people’s mistakes.

Page 24: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

CVICU Research Group

• Meets monthly• Goals

– Discuss ideas for research– Develop consensus for protocols– Engage in public humiliation model for

non-production (Alan Nugent, lead protagonist)

• Open to ideas, participation, guests• Engage the community in research

– Fellows, Residents, RNs, NPs, PAs, RTs

This is a great opportunity to make inroads with your physician group and build relationships

Page 25: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Augmenting education

• Each APP has a faculty mentor– Resource for challenging situations– Educational liaison – Career guidance

• APPs lead journal club– Monthly, occurs outside of work (+ morale)– Mentorship by faculty member

• APPs lead simulation sessions– Critical events– Critical thinking

Page 26: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Don’t forget about nursing!

• Development of consistent front-line safety net

• Education focused on specialty population– Quarterly education sessions led by medical and

nursing leadership

– Multidisciplinary simulation sessions

• Development of talent– Education, quality, and leadership

Demonstrate how to “bridge the gap”

Page 27: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

2008 2009 2010 2011

Unplanned Extubations

# Ex

tub

atio

ns

/ 10

0 ve

nt

day

s

2007 2008 2009 2010 2011 2007 2008 2009 2010 2011

Blood Stream InfectionsCardiopulmonary Arrests

# In

fect

ion

s /

1000

CL

day

s

# C

od

es /

100

pat

ien

t d

ays

Page 28: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

What are the next steps?

• Diagnosis Related Groups (DRG)– Classification system developed to replace “cost

based reimbursement”

– Used in the U.S. since 1982 for Medicare payments

• All Patient Refined DRG (APR-DRG)– Designed to encompass severity as well as

components of pediatric patient (birth weight, specific pediatric mortality distinctions)

Hospitals are going to start caring a lot about efficient care (LOS, etc.)

Page 29: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Clinical Pathways: Effects on Professional Practice, Patient Outcomes, Length of Stay, and Hospital Costs

▶ A structured multidisciplinary plan of care.

▶ Used to channel the translation of guidelines or evidence into local structures.

▶ Detailed the steps in a course of treatment or care in a plan, pathway, algorithm, guideline, protocol or other "inventory of actions".

▶ Possess time-frames or criteria-based progression (ie. steps were taken if designated criteria were met).

▶ Aimed to standardize care for a specific clinical problem, procedure or episode of care.

Rotter et al, Cochrane Database Syst Rev, 2010

Page 30: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

How does a clinical pathway help?• Defines a pathway in a chaotic environment• Improves clinical efficiency and communication• Identifies outliers to the clinical team

– Why is this patient different?– Differences must be documented!

• A well-designed protocol does not constrain decision-making

• Protocol-driven care does not replace clinical judgment

• Continual appraisal can be used to modify protocols and adapt new strategies

This may help NPs everywhere to stay sane!Get involved with design and implementation!

Page 31: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Summary

• There will be continued need for hybrid models of care as resident and fellows hours are restricted

• Training and educational needs are different amongst APNs, PAs, residents, and fellows

• Leadership and communication are essential to retention and satisfaction

• Importance of tracking quality cannot be overstated– Patient Care– Financial Implications

Page 32: Constructing a Team in 2012 What I’ve been telling the ...€¦ · –Workshop #3: Meeting the Challenge –Workshop #4: Broadening the Perspective • Acknowledge that teaching

Acknowledgements

Joshua Wolovits

Joe Don Cavender

Lisa Milonovich

Jean Storey

Jeff McKinney


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