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Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project:...

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Consumer Broadband Performance in the “Last Mile” Niall O’Reilly, UCD Computing Services RIPE-50, Stockholm, Sweden, May 2005
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Page 1: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Consumer Broadband Performance in the “Last Mile”

Niall O’Reilly, UCD Computing ServicesRIPE-50, Stockholm, Sweden, May 2005

Page 2: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

UCD Computing ServicesHEAnetIrish National Development PlanTobi OetikerVolunteer “customers”

Acknowledgements

Page 3: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Performance in the “Last Mile”

BackgroundUCD’s monitoring projectInvitationAcknowledgements

Page 4: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Background

Developing marketTechnologies: DSL, cable, FWA, satellite, WiMax, …Variety of service offerings“Information gap” for consumers

Page 5: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Available Information

From the ISP:— capacity, contention ratio, priceFrom others:— WOM (word of mouth), surveys

Page 6: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Available Information

From the ISP:— capacity, contention ratio, priceFrom others:— WOM (word of mouth), surveys

Both subjective — in different ways

Page 7: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Available Information

From the ISP:— capacity, contention ratio, priceFrom others:— WOM (word of mouth), surveysBy measurement:— throughput, delay, packet loss

Page 8: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Examples

Just some examples — plenty others, no recommendation!http://www.journaldunet.com/witbe/fai/adsl/classement_adsl.shtml— monthly league-table (FR)http://tptest.se/— self-service throughput test (SE)

Page 9: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Monitoring Project at UCD

University College Dublin— Ireland’s largest universityNeed to monitor our own users at homeOpportunity for casting net widerSupported by HEAnet — Ireland’s NRENJust starting: no results yet!

Page 10: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Monitoring Project: Aims

Probe consumer sites unobtrusivelyAs much variety as possibleGather informationUnderstand variation— technology, AP, ISP, country …

Page 11: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Monitoring Project: Method

Voluntary subscriptionContinuous monitoring and display— Tobi Oetiker’s SmokePing — 20x ICMP Echo at 5’ intervalsCentral monitoring siteCustomer and reference probe sites

Page 12: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Monitoring Project: Paths

IX IX

ISPISP ISP

Customer

Access pt

Reference

Monitor Relationships between Sites

Page 13: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Monitoring Project: Paths

IX IX

ISPISP ISP

Customer

Access pt

Reference

Monitor Paths to Reference Sites

Page 14: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Monitoring Project: Paths

IX IX

ISPISP ISP

Customer

Access pt

Reference

Monitor Paths to Customer Sites

Page 15: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

2 countries— IE: 6 probed sites— NL: 2 probed sites3 technologies— DSL, Cable, FWA6 providersNot yet on view

Monitoring Project: so far

Page 16: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

IE:— 6 probed sites

2 technologies— DSL, FWA4 providersNot yet on view

Monitoring Project: so far

Page 17: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

2 countries— IE: 6 probed sites— NL: 2 probed sites3 technologies— DSL, Cable, FWA6 providersNot yet on view

Monitoring Project: so far

<700µs

<23ms

Page 18: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

2 countries— IE: 6 probed sites— NL: 2 probed sites3 technologies— DSL, Cable, FWA6 providersNot yet on view

Monitoring Project: so far

<700µs

<23ms

~30ms

<3.2s

~40ms

Page 19: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Monitoring Project: Next Steps

Privacy policySelf-service subscriptionMore accessible serverAttract subscribersEngage ISPs, consumer groups/agencies

Page 20: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Monitoring Project: Attractions

Consumer:— neutral, fact-based informationISP:— support trouble analysis— confirm effect of interventionGeneral: — promote quality infrastructure

Page 21: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Niall O’Reilly RIPE 50Consumer Broadband — Last Mile

Invitation

Private broadband connection ?Work from home ?Interested ?Drop me an e-mail:[email protected]

Page 22: Consumer Broadband Performance in the “Last Mile” · 2010. 12. 23. · Monitoring Project: Method Voluntary subscription Continuous monitoring and display — Tobi Oetiker’s

Consumer Broadband Performance in the “Last Mile”

Niall O’Reilly, UCD Computing ServicesRIPE-50, Stockholm, Sweden, May 2005


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