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CONSUMERIZATION
YES
David Stoeckel, Flexible Work styles Specialist
work-lifeblur
more mobile
techsavvy
multiple devices
digital generatio
n
fastpacedCONSUMERIZATION
Devices are standardized by
IT to simplify support
DataApps
Data is tied to apps
and devices
Apps are large corporate systems managed by IT
ITis at the center
managing structured systems, apps and data
IT
People are thought of as users of IT systems
Users UsersUsers Users Users
Devices are chosen by people based on convenience, task and location
DataApps
Data is available as needed, independent of app or
device
Apps include a vast array of internal and external tools
Peopleare at the center
with internal and external relationships created organically by users
People
IT
IT provides governance and service delivery
IGNORE?
RESIST?
EMBRACE
EMPOWER
YES
?
WHAT WILL YOU DO?
Provide anytime, anywhere access? Fuel user passion and productivity?
How do you…
CHALLENGES
Keep your system and data safe? Streamline operations and
drive competitive advantage?
VIRTUALIZATION
INDUSTRY TRENDSCLOUDCONSUMERIZATION
The levels of control vs freedom
Here’sYour Own
ChooseYour Own
BringYour Own
PayYour Own
OnYour Own
Predefined and strict policies
Whitelist and loosened policies
Freedom paid by employer and loose policies
Freedom and almost no policies
Freedom and no policies
responsibility
Control –> Governance
freedom
PATH TO YES
ASSESS & UNDERSTAND
1
CONSIDER THE ESSENTIALS
2
UPDATE ORG POLICIES
4
USE ENABLING TECHNOLOGIES
3
ADOPT RESPONSIBLY
5
ASSESS & UNDERSTAND
1a
WORK FROM HOME PC
BRING YOUR OWN PC
SMARTPHONES SLATES &
TABLETS
SOCIAL NETWORKING
CLOUD APPS
HOW ARE PEOPLE USING DEVICES & APPS?
ASSESS & UNDERSTAND
1b
OFFICE WORKER
KNOW YOUR USERS. ONE SIZE DOES NOT FIT ALL.
MOBILE WORKER
DESKLESS WORKER
TASK WORKER
CONSIDER THE ESSENTIALS
2CREATE THE CONDITIONS FOR SUCCESS.
HOW WILL YOU CONTROL ACCESS TO SENSITIVE DATA? HOW WILL YOU MANAGE DATA BACKUP/RESTORE?
HOW WILL YOU DELIVER BUSINESS APPLICATIONS?
HOW WILL YOU SUPPORT COMPLIANCE REPORTING? WHO OWNS THE IP ON THE DEVICE?
WHO FIXES THE DEVICE IF IT BREAKS?
HOW WILL YOU ENFORCE NETWORK SECURITY?
DATA
APPS
OS/HW
NETWORK
EVALUATE ENABLING TECHNOLOGIES3ENABLING TECHNOLOGIES CAN HELP.
MANAGE THE ESSENTIALS
SUPPORT USER CHOICEVIRTUALIZATION
CLOUDCOMPUTING
ENTERPRISE MANAGEME
NT
TERMINAL SERVER
COMPUTING
UPDATE ORGANIZATIONAL POLICIES
4 POLICIES CAN ENABLE AND PROTECT.
IT LEGAL FINANCE HR
ADOPT RESPONSIBLY
5 HARNESS THE POWER OF YES.
SET CLEAR SUCCESS METRICS PLAN FOR CONTINUOUS SERVICE IMPROVEMENTS DRIVE BUSINESS VALUE
Best end user devices and experiences on Windows
Enterprise-grade solutions through intelligent IT infrastructure
WINDOWS & OFFICE STRATEGY
Flexible Workstyle Solutions
Personalized Windowsdevices
Optimize infrastructure for VDI
Cloud management for Windows devices
Work on the road
Work on your own
device
Work on your
phone
Unified management across devices
ANYWHERECONNECTION
PERSONALIZED EXPERIENCE
INTELLIGENTINFRASTRUCTURE
Unified management across devices
INTELLIGENTINFRASTRUCTURE
Benefits• Centralized
tool to manage user devices
• Increased security and compliance for all devices
• User focused and device relevant application delivery
• Unified, consistent device management experience
IT can use a single tool to manage & secure multiple devices, including PCs, slates, and phones, enabling users to use a variety of devices at work.
ConfigMgr +
MSI RDSApp-V App-V
Forefront
FIREWALL
Work on your own device
ANYWHERE CONNECTION
Benefits• Secure, fast browsing• Rich user experience• Centralized
management of app & data (IT)
• Enhanced security and compliance (IT)
• Great choice of Windows devices
VDI*
* VDI for rich, personalized experience. RDS to access specific corp apps.
Access your corporate workstyle using your personal PC
VirtualDesktop
Office 365
Un-ManagedCorporate Managed
Enable Consumerization of IT
End Users
High Business Impact Low BI
Remote Desktop
Medium BI
Unified Access Gateway
First we had users that needed access to business Information
We then allowed managed PC’s to access all business information
Then people started brining in unmanaged computers that also gave people access to business
information
We then used certificates to isolate they type of information accessible
from a computer
People still wanted access to HBI. Remote desktop was a trusted
desktop accessible to unmanaged PC’s
Then we had device proliferation, and lost control over the types of
PC’s accessing HBI
UAG defines access rights to a device
Then people wanted access to BI from the internet
UAG can have different policies that do not allow MBI access from
unmanaged PC’s from the Internet
Then as devices have vulnerabilities, UAG can remove
and grant access based on device type
Direct Access &
Direct Access with UAG gives managed laptops secure access to the appropriate information with no
VPN
greatdevices
for every
workstyle
Windows 8 for all PCs
PATH TO YES
ASSESS & UNDERSTAND
1
CONSIDER THE ESSENTIALS
2
UPDATE ORG POLICIES
4
USE ENABLING TECHNOLOGIES
3
ADOPT RESPONSIBLY
5
“PC ON EVERY DESKTOP
…AND IN EVERY HOME”CONSUMERBUSINESSOUR HERITAGE:
…AND WE CONTINUE TO ENABLE CONSUMERIZATIONMICROSOFT STARTED CONSUMERIZATION…
“ENABLE PEOPLE AND BUSINESSES THROUGHOUT THE WORLD TO ACHIEVE THEIR FULL POTENTIAL”
WE CAN HELP YOU SAY
Appendix
LEVEL OF IT INVESTMENT?
HOW MUCH DO YOU NEED TO CONTROL?
CHOOSING THE RIGHT SOLUTION
IMPACT/ INSTALLING AGENT ON THE DEVICE?
YES
NO/LITE AGENT INSTALLED
LOW
HIGHAGENTS
INSTALLED
CLIENT IMPACT
EXTEND CURRENT INFRASTRUCTURE / USE CLOUD
LOW
HIGHBUILD NEW
INFRASTRUCTURE
COSTSINGLE APPS /BASELINE SECURITY
LOW
HIGHCOMPLETE
ENVIRONMENTS
CONTROL
IMPACT/ AGENT ON CLIENT DEVICE
IT C
ON
TR
OL\
CO
ST
WE CAN HELP WITH THE RIGHT SOLUTION
Virtual Desktop
Infrastructure
Terminal Server
Computing
Enterprise Managemen
t
Cloud-Based
Management
PRODUCTIVITY INCREASES WITH THE LEVEL OF TRUST
MANAGED
BUSINESS APPS
DOCS
EMAIL, CALENDAR, CONTACTS
UNMANAGED
ACCESS TO INTERNAL DOCUMENTS AND SITES OVER
THE INTERNET
FULL ACCESS TO LOB APPLICATIONS
ON THE CORPORATE NETWORK
ABILITY TO OPEN EMAIL PROTECTED W/ DIGITAL RIGHTS
MGMT (DRM)
ABILITY TO ACCESS EMAIL, CALENDAR, AND CONTACTS
ACCESS TO CLOUD-BASED LINE-OF-BUSINESS (LOB) APPLICATIONS
ACCESS TO CLOUD-BASED DOCUMENT STORAGE
LEV
EL O
F
PR
OD
UC
TIV
ITY
LEVEL OF IT TRUST
UNIFIED ACCESS GATEWAY SIMPLIFIES REMOTE ACCESS
Low
Presence & IM
Voice/ communications
Medium
Central documents
CRM
MANAGED
Windows 7
UNMANAGED
Windows 7, Windows Vista, Windows XP, etc.
Non-Windows
Slates and tablets, smartphones, etc.
Unified Access
Gateway
DirectAccess
Remote Desktop
><
High
LOB applications
Business intelligence
LEVEL OF BUSINESS IMPACT
TS Web Access
ANYWHERE
ANYTIME
MY PC & DEVICES
LIMITLESS CHOICE
THEN NOWAT THE
OFFICEDURING WORK
HOURSASSIGNED PC
LIMITED CHOICE
A DIFFERENT WORKPLACE
CONSUMERIZATION
CHALLENGES
ENSURE ANYWHERE PRODUCTIVITY?
PROTECT DATA & MAINTAIN COMPLIANCE?
HANDLE PC & DEVICE MANAGEMENT?
HOW DO I…
ADDRESS THE WORK/LIFE BLUR?YES
MANAGE ACCESS TO INFORMATION
DELIVER SECURITY AND MANAGEMENT ESSENTIALS
ENABLE THE ENTERPRISE WITH SOCIAL CAPABILITIES
MICROSOFT CAN HELP YOU MANAGE COMPLEXITY
MANAGE ACCESS TO INFORMATION
MICROSOFT CAN HELP YOU MANAGE COMPLEXITY
HANDLING THE PROLIFERATION OF MOBILE DEVICES SIMPLIFYING SECURITY AND MANAGEMENT PROVIDING A CONSISTENT APPLICATION EXPERIENCE
WE CAN HELP WITH THE RIGHT SOLUTION
AGENT ON CLIENT DEVICE
IT C
ON
TR
OL\
CO
ST
Virtual Desktop
Infrastructure
Terminal Server
Computing
Enterprise Managemen
t
Cloud-Based
Management
RemoteDesktop Services
• VERY LOW COST
• LEVERAGES EXISTING INFRASTRUCTURE
• SIMPLE SETUP: NO IT TRAINING
CONSIDERATIONS:
• LESS RESPONSIVE USER EXPERIENCE
WindowsIntune
• NO MAINTENANCE
• MONTH-TO-MONTH PAYMENT RATHER THAN YEARS
• ACCESS TO ADVANCED MANAGEMENT TOOLS (MDOP)
CONSIDERATIONS:• NO OS
DEPLOYMENT
• NO SOFTWARE DISTRIBUTION
Microsoft VDI(with
partners)
• CAN BE USED ON A RANGE OF DEVICES AND OPERATING SYSTEMS
CONSIDERATIONS:
• LESS RESPONSIVE USER EXPERIENCE
• EXPENSIVE
• REQUIRES ADDITIONAL INFRASTRUCTURE
WindowsOptimized Desktop
• COMPLETE PHYSICAL-VIRTUAL APP, OS, & DATA MANAGEMENT
• LEVERAGES EXISTING INFRASTRUCTURE
• INTEGRATED SECURITY FROM A SINGLE MANAGEMENT CONSOLE
CONSIDERATIONS:• REQUIRES
MACHINES TO BE JOINED TO THE DOMAIN
RemoteDesktop Services
Microsoft VDI(with
partners)
WindowsIntune
Windows Optimized Desktop
WORK, READ, AND PLAYMANAGED SECURITYTOUCH AND PEN ENABLEDPERIPHERALSBUSINESS APPLICATION INTEGRATIONONLINE AND OFFLINE SYNC– EMAIL, CALENDAR, CONTACTS– MY DOCUMENTS– SHAREPOINT
WINDOWS DELIVERS CHOICEDO SPECIALIZED WORK
RUGGEDIZEDWATERPROOF/SANITIZEBARCODE AND CREDIT CARD READERBUSINESS APPLICATION INTEGRATIONONLINE AND OFFLINE SYNC
BEST OF BOTH WORLDSKEYBOARD, TOUCH AND PEN ENABLEDDETACHABLE SCREEN, FLIP SCREENCHOICE OF FORM FACTORBUSINESS APPLICATION INTEGRATIONONLINE AND OFFLINE SYNC
HIGH-END BUSINESSENTERPRISE OPERATING SYSTEMBEST PERFORMANCEBEST MANAGED SECURITYBITLOCKER, DIRECTACCESSFINGERPRINT AND SMART CARD AUTHENTICATION
Example usesSecondary deviceRetail
Example usesExecutivesFinancial servicesLegal
Example usesEducationHealthcareManufacturing
Example usesDesktop replacement
DefenseAirlinesRetail
Financial services
DELIVER SECURITY AND MANAGEMENT ESSENTIALS
MICROSOFT CAN HELP YOU MANAGE COMPLEXITY
END–TO-END SECURITY AND MANAGEMENTPRODUCTIVITY AND DEVELOPMENT PLATFORM SPANS CONNECTED DEVICES
DOMAIN POLICIES
INVENTORY DEPLOYMENT SECURITY VIRTUALIZATION
WE OFFER END-TO-END SECURITY & MANAGEMENT
END-TO-END SECURITY AND MANAGEMENT PLATFORM
UNIFIED COMMUNICATIO
NS
BUSINESS INTELLIGENCE
ENTERPRISE CONTENT
MANAGEMENT
COLLABORATION
ENTERPRISE SEARCH
PRODUCTIVITY PLATFORM SPANS CONNECTED DEVICES
UNIFIED PRODUCTIVITY PLATFORM
DEVELOPING ON WINDOWS
IMMERSIVE APPS
ON A WORLD OF DEVICES
A BETTER WEB ON
WINDOWS
YOUR WINDOWS
APPS POWERED BY THE CLOUD
NEXT GEN EXPERIENC
ES ON PHONES
ENABLE THE ENTERPRISE WITH SOCIAL CAPABILITIES
MICROSOFT CAN HELP YOU MANAGE COMPLEXITY
Integrating consumer social appsDelivering enterprise-equivalent social apps
You Can Say Yes to the Social Enterprise
YOU CAN SAY YES TO THE SOCIAL ENTERPRISE
CONSUMER SOCIAL APPS
ENTERPRISE SOCIAL APPS
CONSUMER SOCIAL APPS CAN BENEFIT THE ENTERPRISE
Personal connectionsIntegrating email with Facebook, Linked In, etc.
Social integrationCombining social networking with CRM
RecruitmentTargeted recruitment based on candidate profiles
Marketing, sales, supportOn-demand product overview and how-to videos
Customer outreachRegular updates, promotions, and engagement
Outlook Social Connector
USERS WANT SOCIAL COMPUTING TOOLS AT WORK
Social NetworkingPersonal profile pages
Colleague suggestions
Recent activities feed
Tags and notes for sharing popular content
MeetingsClick to join meetings from anywhere
Meeting roster
Leader controls
Video conferencing and one-click desktop sharing
Presence & IMCompany directory search
Location as an element of presence
Instant messaging (IM) history in Exchange
Integration in Office and SharePoint
Connections outside the organization
Voice & VideoSingle-click escalations of IM conversations to voice or video
Single number reach and calling “from work” from anywhere
Single enterprise voicemail
Endpoint transfer
8 MILLION SOLD IN 60 DAYS
INFRASTRUCTURE
PL ATFORMS
APPL ICAT IONS
TOOLS
WORLDCLASS ENTERPRISE SOLUTIONS
WORK FROM HOME PC
BRING YOUR OWN PC
SMARTPHONES SLATES &
TABLETS
SOCIAL NETWORKING
CLOUD APPS
LET’S TALK
LEAD YOUR COMPANY THROUGH CHANGE
HELP PROTECT CORPORATE ASSETS
ESTABLISH YOUR NEW ROLE AS A PARTNER
HELP UNLEASH YOUR USER’S
PRODUCTIVITY
YES
THE PATH TO
CONSUMER EXPERIENCESACROSS PC, PHONE, & TV
+
CREATE, CONNECT, AND SHARE, ANYWHERE