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1 SP032 Workshop on the Qualitative Research Process Learning Diaries & Summary Jonna Hagelberg Student number: 011770921 Content 1. Learning Diary 1-2: Basic Concepts, Reflexivity & Ethics............................................................ 2 2. Learning Diary 3: Documentary Research .................................................................................. 5 3. Learning Diary 4: Ethnography and Participant Observation..................................................... 7 4. Learningn Diary 5: Interviewing ................................................................................................. 8 5. Learningn Diary 6: Focus Groups.............................................................................................. 11 6. Learningn Diary 7: Thematic Analysis....................................................................................... 12 7. Learning Diary 8: Grounded Theory ......................................................................................... 13 8. Learning Diary 9 : IPA ............................................................................................................... 15 9. Learning Diary 10: Discourse Analysis (part 1) ......................................................................... 16 10. Learning Diary 11: Discourse Analysis (part 2) ......................................................................... 18 11. Learningn Diary 12, Narrative Psychology ............................................................................... 20 12. SUMMARY ................................................................................................................................ 22
Transcript

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SP032 Workshop on the Qualitative Research Process

Learning Diaries & Summary

Jonna Hagelberg

Student number: 011770921

Content

1. Learning Diary 1-2: Basic Concepts, Reflexivity & Ethics ............................................................ 2

2. Learning Diary 3: Documentary Research .................................................................................. 5

3. Learning Diary 4: Ethnography and Participant Observation ..................................................... 7

4. Learningn Diary 5: Interviewing ................................................................................................. 8

5. Learningn Diary 6: Focus Groups .............................................................................................. 11

6. Learningn Diary 7: Thematic Analysis....................................................................................... 12

7. Learning Diary 8: Grounded Theory ......................................................................................... 13

8. Learning Diary 9 : IPA ............................................................................................................... 15

9. Learning Diary 10: Discourse Analysis (part 1) ......................................................................... 16

10. Learning Diary 11: Discourse Analysis (part 2) ......................................................................... 18

11. Learningn Diary 12, Narrative Psychology ............................................................................... 20

12. SUMMARY ................................................................................................................................ 22

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Learning Diary 1-2: Basic Concepts, Reflexivity & Ethics

I have struggled year with many academic jargon and concepts (such as positivism,

hypothetico-deductivist, epistemology, ontology, etc.). Though I have read those over and

over again what they mean – but I forget them. I have felt that maybe I’m too practical,

incapable for abstractive thinking or I have dyslexia.

I try therefore this time to make a difference, to open each and every concept to myself,

simplify them and open the meanings personally for myself. I will try to do this by

implementing the readings to my own interest and to my graduate theses.

I found the book Qualitative Methods in Business Research (2011) written by Päivi Eriksson

and Anne Kovalainen really useful. My own back ground is in business. I have been working

in human resources from year 2000 and I have a candidate degree in business and

administration. I like the book as it is very practical and it avoids difficult theoretical

concepts. The following presentation about basic concepts is lengthy as I tried to open up

concepts to myself as practically as I possibly could. So I apologize for this. Writing was very

rewarding and educational process to me. It is worth to mention too that main philosophical

concepts are used in somewhat differing way by scientists; same issues can be found under

different titles in other methodology books (Eriksson & Kovalainen, 2011, p. 17.). As

Eriksson’s and Kovalainen’s book opened up to me really well, I decided to focus on it.

Qualitative methods were developed as there were too many limitations of the positivist

quantitative approach. How to investigate e.g. experiences in a deeper level? (Chamberlain,

p. 122.) General Qualitative research is concerned with meanings. The objective of

qualitative research is to describe, to understand, and sometimes also to explain but never

to predict (Willig, 2012. Ref. Couttier, 2014).

In every research there are philosophical aspects and questions that should be considered

when planning the research, in order to be able to design solid piece of study that delivers

what it promises. (Eriksson & Kovalainen, 2011, 11.)

When specifying your research design and strategy, you set the directions for your research.

You need to make decisions regarding the type of data you collect, how to analyze it, rules

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how to interpret the analyses and ideas how you present your results. (Eriksson &

Kovalainen, 2011. 11.)

Being reflexive is to interrogate research practice at a deeper level. Researcher makes

decisions which ways to proceed and determines what can be accomplished in the research.

Acknowledging and evaluating the potential impact of the positioning of the researcher and

explicating what are the underlying assumptions. Being aware of them, how they shape and

affect the research process altogether. Reflexivity is about turning back on oneself and

questioning. (Chamberlain.)

Being Ethical means that we consider such issues as informed consent and the minimization

of harm – acknowledge if there is danger of stigmatization, distress, discrimination or

oppression in power relations. Also issues as the uses of data, voluntary participation,

confidentiality, privacy and anonymity for participants should be acknowledged in the

research. (Chamberlain, p.129.) Eriksson and Kovalainen (2011, p. 66-75) mention also issues

of sponsorship relations, professional integrity (openness to criticism and comments in

scientific community) and issue of plagiarism.

Reflexivity means that you consider how your knowledge is produced, described and

justified. Reflect what are your epistemological assumptions and commitments in your

research. Epistemology refers to theory of knowledge. How and what can you know. What is

the nature of knowledge for you, what are the sources and limits of knowledge and how

knowledge can be conducted? On what basis knowledge is argued for and claimed?

Epistemological assumptions are important to discuss, as it opens up the relationship that

exist between you as a researcher and your subject of interest. (Erikson & Kovalainen, 2011.

p. 12, 14.)

In Epistemology there is also objectivist and subjectivist view. In objective view there exists a

world that is external and theory neutral. Subjective epistemological view, no access to the

external world beyond our own observations and interpretations is possible. (Erikson &

Kovalainen, 2011, p. 14). To take an example: Subjectivism views reality being socially

constructed, knowledge is available only through social actors. This type o epistemological

view (differs from e.g. objectivism) is associated to position of interpretivism.

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I try to understand above mentioned and put together other epistemological view below

(might be misguided also, but I give a try). There are other epistemological views as well, eg.

Critical realism that relates to substantialism, which refers that reality is material, but

acknowledge that people interpret it differently in different times and contexts. Objectivism

as epistemological view considers that reality is constituted observable material things –

empiricism. Philosophical position is positivism. (compare Eriksson & Kovalainen, 2011. p.

15).

Ontology concerns ideas about existence and relationships. Many qualitative approaches are

based on ontological assumption in which reality is understood as subjective. Also term

constructionism is used to refer to the social nature of reality. Quantitative research instead

often assumes that the reality is distinctive and separate, i.e. objective. (Eriksson &

Kovalainen, 2011, p. 13.) In constructionist view reality does not exist outside individuals, it’s

always about individuals’ and groups’ interpretations (Blaikie, 1993, p. 94; ref. Eriksson &

Kovalainen, 2011. p. 13). In your research – your ontological position means that you should

think and open up what do you see as fundamental in the social worlds that are worth

studying. Present what are you are interested and what beliefs you have about it. This way

you present what is your world view, what is essential in existence and being and what

should be studied and how. In other words ontology refers; what are your assumptions

about the nature of your research (Erikson & Kovalainen, 2011. p. 14.)

Methodologies concern practically how we come to know the world (Epistemology involves

the philosophy). Methodology describes how a given issue can be studied. This includes the

way how getting information, how we formulate and argue information. It studies the

philosophical assumptions and how they are related to method. In the Methodology section

the researcher presents his/her ontological and epistemological assumptions and methods

that are used in a study. (Erikson & Kovalainen, 2011. p.15-16.)

Methodology can be presented as follows: It is a qualitative research, using case study /

participant observation / interviews / document research. Methodology tells the specific

ways we can use in research (methods) when trying to understand the issue better.

Methods are divided to data collection (interviews, participant observation, diaries) and

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methods of data analysis (e.g. thematic analysis, narrative analysis, IPA, ethnography).

(Erikson & Kovalainen, 2011. p. 16.)

Thomas Kuhn (1970) naturalistic scientist defined paradigm as set of practices that define a

scientific discipline during particular period of time. Later the term sifted away from Kuhn’s

original remarks. In 1994 Cuba and Lincoln identified positivism, postpositivism, critical

theory and constructivism as the major paradigms in social science research. (ref. Eriksson &

Kovalainen, 2011. p. 16-17.) I guess one could say that paradigm refers to guiding thoughts

behind the scientific activities that are generally or publicly accepted.

Referencies

Blaikie, N. (1993). Approaches to Social Enquiry. Polity Press. Cambridge. London. Ref. Erikson

& Kovalainen (2011).

Chamberlain, K. Research Methods and Health Psychology. Chapter 7, Qualitative Research,

Reflexivity and Context. p. 121 – 136.

Cottier, P. (2014). Course material. SP032 Workshop on the Qualitative Research Process.

Univeristy of Helsinki.

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. London.

Sage.

Guba, E.G. & Lincoln, Y.S. (1994). Competing Paradigms in Qualitative Research. In K. Denzin

and Y.S. Lincoln (eds). Handbook of Qualitative Research (p. 105 – 117). Sage. Ref. Erikson &

Kovalainen (2011).

Kuhn, T.S. (1970). The Structure of Scientific Revolutions (2nd ed). Chicago, IL. University of

Chigago Press. Ref. Erikson & Kovalainen (2011).

Willig, C. (2012). Qualitative Interpretation and Analysis in Psychology. New York.McGraw-

Hill. Ref. Cottier 2014.

Learning Diary 3: Documentary Research

Document research is originating from ethnomethology. Documents can be used on their own or

together with other types of data (Gibson & Brown, 2009). In my thesis I have started to consider if I

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could gather some of the data with diary-documents that I ask my participants to write. I reflect this

idea in this learning diary and I bring up my main insights.

Diaries are used often to generate information (Gibson & Brown, 2009, p. 77). In my study I am

interested that people could record in diaries their experiences about circle-way sessions (the case

related to this specific intervention).

In my thesis the diary-documents would represent primary data (Gibson & Brow, 2009, p.66), as they

will be written by the participants. I am interested to collect subjective information about the

experience of the circle-way discussion (that I will be hosting myself). The reason I started to consider

collecting also data in a document form was, that after reading the Gibson’s & Brown’s article (2009)

I began to reflect that on my theses subject. I am interested to know how Circle-Way discussion

intervention is experienced by the participants and I came to think that maybe personal semi-

structured interviews will not be the only productive way to figure out those experiences. It is a

matter of how comfortable the participants feel with writing. I enjoy sometimes myself to write my

experiences in complete freedom, especially if I feel that the experience has been powerful. Gibson

and Brown (2009, p. 78) present that using diaries can be empowering method for participants as

they have bigger freedom use their own voice.

Pre-structured diary method includes some questions or sections that should be completed. I like the

idea, as it will ensure that I get the type of data that is relevant (e.g. my interest is related to

usefulness, practicalities, and difficulties, how CW relates to willingness to cooperate,

contact/presence, effectiveness, empathy, and self-disclosure). However I feel that the open-ended

questions are really important – just to see what is it that attracts/irritates or is meaningful for

people (and not just my own perceptions as listed before). Dilemma of instructing too much or too

little is obvious here. Gibson and Brown (2009, p. 79) say that “The design and application of diary

research is most successful where it is directed by a conception of the nature of the data required

and its relation to the questions being asked”. Piloting would be really interesting to do before the

research, just to ask people to record what they felt and whatever came to their minds. And then

design the instructions for writing the diary. (Gibson & Brown, 2009, p. 77-78.)

I have thought that some piloting work is necessary anyhow; as I need to practice hosting and I want

to test my ideas and questions. Also method of data collection would be good to test, to see if

interviews or diaries will work as I have intended.

In my theses, my interest is to collect subjective experiences about one certain case that I am

interested – Cirle Way-method used in the organization context. This is really narrow perspective

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compared studies of life narratives e.g. how people construct their lives. In my case the data would

be produced only for this certain purpose (KvaliMOTV).

References

Gibson,W. & Brown, A. (2009). Working with Qualitative Data. London.Sage.

KvaliMOTV. Qualitativa Methods Learning Environment. Documents and Records. Available at: http://www.fsd.uta.fi/menetelmaopetus/kvali/L6_6_4.html (Accessed 18.12.2014)

Learning Diary 4: Ethnography and Participant Observation

Ethnography is a method. We discussed in our group about the role of the researcher in the

ethnographic research. Researcher is integral part of the research process. Observations are always

guided by the researcher’s theoretical interests (Methods of Social Research, lecture readings p.144).

The research topic can also be very close and intimate to the researcher or the topic might become

emotionally heavy for the researcher. We discussed in our group how these things may affect into

the interpretations and the research as a whole. How can it be measured what are the effects of the

researcher on the social scene he/she is studying (ib. p.139).

Participant observation could be used successfully in field studies, e.g. how school children behave in

gym class or what are the practices in multinational companies with women CEO’s etc.

I have considered using observation as some type of “additional method” in my theses (together with

IPA interviewing and diaries). Though the situation will not be “natural” but excluding this method

completely feels unnatural as I will be hosting and participating the Circle-Way discussions. My

interest is to observe generally at the same time while participating what happens in the meeting

situation in this specific organizational context, with those people who gather. Originally participant

observation was used in studies about certain cultures or practices in natural settings to get an

insider’s view of a culture, so I don’t know if I can use the term ethnographic study at all really in my

thesis. But some form of short time intervention observation is naturally included in my research.

In my research power relations will obviously be present. That is an ethical issue that I will have to

ponder. Trust as a factor is important as I should become accepted in a group at least to some extent

in order to host the circle successfully. (Methods of Social Research, lecture readings. p.140-141.)

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Ethical questions in ethnographic research means e.g. that researcher makes the goals and objectives

clear to the members of the study and gain informed consent of these people before starting the

project. Anonymity as well may be important factor to members. (Eriksson & Kovalainen, 2011, p.

143).

In the lecture, it was mentioned that Action Research originates from participant

observation/ethnography. Action research is interested to find out if an intervention has an impact

on some phenomenon or if the intervention can change something in a social situation. According to

Denscombe (2010, p. 6; ref. Eriksson & Kovalainen, 2011) action research strategy's purpose is to

solve a particular problem and to produce guidelines for best practice. I have understood that action

research is more used in longer projects as in the doctoral thesis (and not in master’s thesis).

However I think it would be beneficial for me to read about it too, as my thesis is however, is a type

of tiny intervention case-study or pilot study about specific meeting strategy or method.

References:

Denscombe M. 2010. Good Research Guide : For small-scale social research projects (4th Edition). Ref. Eriksson & Kovalainen (2011).

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. London. Sage.

Methods of Social Research, Chap 7. Participant observation: perspectives and practice. (p.132-156) Lecture readings session 4.

Learningn Diary 5: Interviewing

I have done interviews twice in my life. Both were conducted while I studied. First one I made when I

was taking my first courses of qualitative methods in the university (personal interviews). The second

time I conducted focus group interviews for my bachelor degree while I studied in human resources

in business polytechnic. My aim is to reflect in this learning diary my own research plan (for my

master’s) and to clarify theoretical points that have been vague to me.

Interview is a data gathering method in a research project, not a methodological approach.

Interviewer focuses normally on particular issues that are related to the topic and research questions

of the study. In my theses my aim is to find out how people explain their experiences of Circle Way –

discussions and how they found in their explanations the method compared to common business

meetings in the organization.

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I realized that I am interested also what is it that happens in the circle, but I realized that I may have

to ask this instead from my candidates (what happens there according to them), as I have no

resources to include also complete observations or video recordings (and analysis) of the circle way. I

will be doing observations as a participant myself but I prefer to be as much as possible a fully

participant than an observer. Observing would take me away from being present in the situation –

and being present is the essence of the circle way. However video recordings would be really

interesting extra material for later use, as I am really interested of the circling phenomena. But I think

that I will drop out video recordings.

It is really important to keep the research questions in mind when developing interview questions

(Eriksson & Kovalainen, 2011, p. 79). It is really easy to confuse and get lost in your research (forget

the focus and take “too big bites”, too many interesting aspects and ideas) and ask questions that are

not anymore giving answers to your research questions. This is especially something I should really

pay attention to!

Silverman (p. 119-131) provides a typology of interview studies: positivist, emotionalist and

constructionist. All of them require different types of interview questions. Emotionalist approach

would be close to my intention, as I am interested in participants’ authentic experiences. Instead of

objective information of what happened in the situation (that I could investigate from video

recordings) but now I am interested in people’s perceptions and emotions what happened and how

they felt.

Eriksson and Kovalainen (2011, p. 80) present good examples of this type of interview questions. I

could be asking: What happened to you when you were part of the circle? How would you describe

your feelings? How it differed from the usual meetings you have had with your colleagues? How

would you describe what happened in the circle (participants perception as prior interest)? How did

this effect on you? (Positive and negative feelings or emotional experiences?) Emotionalists consider

that interviews are a pathway to the experiences and they consider that emotions are central to lived

experiences (Silverman, p. 123).

I personally feel that interview responses are descriptions of experiences (interpretations that person

makes of his experiences). Can we reach “real” and totally authentic experiences? Aren’t they always

interpretations and we all experience things in different way, depending on our life history and

gained experiences? This question is really philosophical. Myself I hope to not be completely

involved with the respondent, in a sense that I want to hear “their story” not mine. What wordings

are they using, what symbols they use in their speech? Emotionalists, according Reason and Rowan

(1981, p. 205; ref. Silverman, p. 124) should try to become peers or companions with the respondent

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and to achieve deep mutual understanding with them. This is something I would be cautious about.

However, I am interested to follow the ideas of Denzin (1970; ref. Silverman, p. 124-125) how to

conduct the interview. He presented following: allow respondent to use their unique ways of

defining the world and to allow respondent to raise important issues (which are not necessarily

contained in the interview schedule).

Silverman (p.125-127) presents good points about the limits of emotionalist approach that should

also be considered. For example, how much cultural resources are used when answering interview

questions? Are emotions and experiences respondent’s own or are they more products of cultural

norms that they have deeply adopted?

Here it is good to continue with Constructionist approach. They emphasize instead how meanings

are produced through the interaction in Interview (Silverman 2001; ref.Eriksson & Kovalainen, 2011,

80). Kitzinger (2004, p. 128) presents that talk is not an evidence of the experience, but a discourse,

account or repertoire – which presents culturally available way of packaging experience. She also

refers that experience is newer raw and it is embedded in social interpretations and re-

interpretations. (ref. Silverman, p. 129.)

I personally agree partly both approaches: emotionalists and constructionist. As Eriksson and

Kovalainen (2011, 80) are writing, the best research is done by combining approaches – especially

either positivist or emotionalist with constructionist approach. I guess I could benefit both

approaches when exploring the interview answers– consider e.g. how much the produced answer is

constructed culturally and how much of what has been said is truly “authentic”.

References

Silverman, D. (year?). Interpreting Qualitative Data: Methods for Analysing Talk, Text and Interaction.

Sage. London. (Chp. 4, Interviews (p. 109-152).

Silverman, D. (2001). Interpreting Qualitative data. Methods for Analysing Talk, Text and Interaction.

Sage. London.

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. Sage. London.

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Learningn Diary 6: Focus Groups

Focus group discussions are familiar to me as I conducted 4-5 group discussions for my bachelor

degree. That time I analyzed the data with simple thematic analysis. Group dynamics and interaction

dynamics make focus groups very interesting tool for data collection.

Wilkinson states that focus groups are in fact suitable to investigate sensitive topics and moreover

could enable personal admissions. I think this is true when the group is supportive or if people share

similar experiences. I am personally excited about supportive peer groups, where people who don’t

know each other can share common experiences and get empower by that.

Focus groups is a type of data collection. Variety of data analysis can be undertaken for focus group

data: content, thematic, phenomenological, narrative, and discursive and conversation analysis. The

type of analysis used depends upon the theoretical framework of the researcher (Wilkinson, p. 187-

188.)

I focused in my comments in Moodle about the performances, roles, negotiations, norms that are

present in the group context. Now I want to explore what Wilkinson presents as essentialist

approach. Focus groups conducted within an essentialist framework rest on the assumption that the

task of the researcher is to access or elicit the “cognitions” (understandings and opinions of the

participant). (Wilkinson, p. 188.)

In my thesis I haven’t thought about really using focus groups, but it would certainly be a good

method as well. The reason I didn’t choose focus groups this time - is that the intervention and the

subject of my research is circle-way meeting and that is already a form of group work. I am interested

also the very private experiences not what group members construct together. However it may be

that private single interviews won’t be any better method (who knows?). I have also thought about

using diary-method, so that those participants who are comfortable with writing and who prefer that

to interviewing – are free to choose so. They write down their thoughts and experiences in a diary

after each conducted circle - meetings.

Eriksson and Kovalainen (2011, p. 176) mention that focus groups has been used as a method of its

own right but often also side by side with other methods. Here I got an idea, as my thesis is rather

new topic for myself – I have seriously started to think that I need to do some pilot work before the

actual thesis project. To conduct circle-way discussions in different contexts (privately with friends,

associations etc.) that would be a good practice for myself as host and facilitating a short a group

discussion after the session would probably give me really good ideas what to ask in the interview

sessions and how to instruct the pre-structured diary assignment.

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During this course we have studied so many methods and social psychology is about how we behave

in groups, how we perform ourselves, what narratives we have, how we construct ourselves and

world to ourselves…and so forth (konstructionism as paradigm). I feel that the longer I have studied –

I look at things differently nowadays. And I still wonder what is it behind the social performance? I

look for places, people and contexts - where it is possible to drop all this. Not perform. And then

again, if I feel that I have found “my true self” - have I constructed something else, a new identity,

and a new performance? It is confusing to make any conclusions as it seems that it is an ongoing

process. However, I guess many of us can recognize sometimes the moment when we feel that now

we are “at home” or a situation that seems so right and so true to ourselves.

References

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. London.Sage.

Wilkinson, S (year?). Qualitative Psychology. Chap. 9: Focus Groups (p. 186 -206).

Learningn Diary 7: Thematic Analysis

Thematic analysis is type of analysis and it can be used in many data that is transcribed into text. It is

fundamental because I think it can be beneficial to almost any kind of research – to read the data

text and do “preliminary thematic analysis”.

Thematic analysis not associated with any specific theoretical orientation, but can be applied across

different approaches. It is often data led but can be also theory driven – in the latter, the themes are

from the theory and researcher tries to identify those from the data text (Hovitt & Cramer, 2011. p.

328, 332).

It was very good practice to do analysis in the course. It was easy to find the themes, but difficult to

refine and name them. It was good that we shared our findings within the group and discussed how

to label the themes. Hovitt and Cramer (2011) points out that the themes do not simply “arise” from

the data but the researcher makes choices and utilize own imagination. In spite of this the themes

have to be well grounded by the data.

It was interesting to start doing thematic analysis without any research question; what came up from

the text to us and why. On the other hand if I know the research question, then I can try to identify

key themes that capture something important regarding the research question. Howitt and Cramer

(2011) also mentioned that thematic analysis can be patterns that we recognize. I guess this means,

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that e.g. if we have life stories of certain people with similar back-ground – we may find certain

patterns in their stories.

I will certainly do some thematic analysis as preliminary step when getting to know the data that I

have gathered for my master’s thesis. I will probably have interview materials and documents (diary

format). My interest is to find out, how my participants experienced circle-way meeting. I have some

knowledge of previous studies about the subject (and strong own experience) but I would like first to

see if my participants will be naming any of those key themes (that have been mentioned in the

previous studies and what I experienced). So in this respect I assume diary-method (that is not

strictly structured) would give me the best results in this respect. Just to see what kind of themes will

come up – and maybe opposite or completely new themes will appear instead.

I could also think of doing theory-led approach. The theoretical background is related to Circle-Way

method (that is just an ancient way for people to gather and solve problems in the entire universe). I

don’t know if there is a single theory about it, I have not yet come across to that. There is some

related research that shows that circling can increase empathy/compassion and listening skills in a

school environment (see. Meriruoho, 2012). So if these type of studies can be used as theory, then it

would be possible to theory-led analysis. However I don’t see much point in that, as then I probably

won’t get at any rate (!) anything new as a result.

Next I hope to explore what is the difference between thematic analysis and IPA (interpretative

phenomenological analysis). Or is thematic analysis a pre stage of analysis and is IPA just more

sophisticated or more develop analysis that has its’ basis in thematic analysis?

References

Hovitt, D & Cramer, D. (2011). Introduction to Research Methods in Psychology (3rd). Harlow England.

Parentice Hall.

Meriruoho, M. (2012). Keskustelupiirit koululuokan ryhmäkoheesion edistäjinä. Tutkimuksia 339.

Helsingin Yliopisto, käyttäytymistieteellinen tiedekunta. Opettajankoulutuslaitos.

Learning Diary 8: Grounded Theory

Grounded theory (GT) approach is data-driven and it is maybe one of the most demanding qualitative

approaches for the researcher. Grounded theory is epistemologically related to positivism and

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constructionism (Cottier, 2014). Its philosophical foundation is originated from symbolic

interactionism and phenomenology (Mead, 1934). It has elements from positivistic and interpretive

research; it uses logical and systematical techniques to study external world and it stresses how

actions, meanings and intentions are constructed (Charmaz, 2007, p.84).

Grounded theory name refers also to method and it proceeds from classification of events and facts

into an abstract theory of the phenomenon – from description to abstraction. (Cottier, 2014.)

Strauss and Corbin (1988, 158) claim that “theory evolves during actual research and it does this

through continuous interplay between analysis and data collection” (ref.Eriksson & Kovalainen, 2011,

155).

The original goal of grounded theory is to achieve a point of theoretical saturation, where no

additional data are needed (Strauss, 1987, p. 21; ref. Cassell & Symon, 1997, p. 26).

Social Psychologist Riitta Rönkkö (2003) studied in her master’s thesis what grandparents mean to

grandchildren in three different age groups (15, 40 and 60 years old people). She used successfully

grounded theory in this research. One reason for choosing grounded theory, was probably that there

was nearly no earlier research about the subject.

GT is systematic and it keeps researcher interacting continuously with the data. Researcher compares

and writes emerging ideas from the data. (Charmaz, 2007, p. 82.) I guess most peculiar about this

approach is, as Glaser and Strauss (1967) are also saying is that researcher should be delaying the

literature review until after forming the analysis (ref.Charmaz, 2007, p. 83). My question is that can it

turned out that there is nothing new appearing but something what researchers have already found?

Is the research then just a repetition on something that was already known?

In GT memo writing takes place throughout the research. It is way of capturing ideas, clarification of

categories, making comparisons, elaborating interpretations, or collecting analytical responses that

comes along the process. This moves the work beyond individual cases through defining patterns.

(Charmaz, 2007, p. 101.)

How grounded theory differs from narrative and discursive approaches then? It differs in dealing and

handling the data, way of thinking about the role and position of theory in research, how knowledge

is produced and in need for result generalizations. (Eriksson & Kovalainen, 2011, 157.)

Evaluating the grounded theory reports, should include according to Glaser (1987): fit, workability,

relevance and modifiability. Charmaz (2006, 527) adds to this: credibility, originality, resonance and

usefulness. (ref. Eriksson & Kovalainen, 2011, 157.)

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References

Cassell, C. & Symon, G. (eds.), (1997). Qualitative Methods in Organizational Reserch. A practical

Guide. Sage. London.

Charmaz, K. (2007). Grounded Theory. In J. Smith J (ed.).Qualitative Psychology: A Practical Guide to

Research Methods (pp. 81 -110). UK: Sage.

Cottier, P. (2014). Course material. SP032 Workshop on the Qualitative Research Process. University

of Helsinki.

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. London.Sage.

Glaser, G. & Strauss, A. (1967). The Discovery of Grounded Theory: Strategies for Qualitative

Research. Chicago. Aldine Publishing Company.

Mead, G. (1934). Mind, self and society. Chicago. The University of Chicago Press.

Rönkkö, R. (2003). Isovanhempien merkitys lapsenlapsille kolmessa eri ikäryhmässä. Social

Psychology master’s thesis. University of Kuopio.

Strauss, A. (1987) Qualitative analysis for Social Scientist. Cambridge University Press.

Learning Diary 9 : IPA

Our group presented IPA as group work and I try to discuss here some of my own insights and reason

why I feel this could my main analysis approach in my research.

IPA explores in detail how participants are making sense of their personal and social world and it is

concerned of personal experiences, observations and perceptions. Researcher is trying to make

sense of the participants trying to make sense of their world (double hermeneutics). (Smith, 2007, p.

53.)

I came across one interesting master’s thesis while trying to find some practical examples of the IPA

research method. Lehtonen (2011) was investigating in her psychology master’s thesis how

therapeutic bonding is built in psychotherapy. The research was done as a case-study and the

researcher was observing the interaction sessions between the client and the patient.

IPA is primarily interested in detailed examination of a set of case studies. It is suitable approach

when one is trying to find out how individuals are perceiving the particular situations they are facing.

(Smith, 2007, p.55-56.) As my research topic is to find out how people experience Circle-Way method

in meeting context, this approach seem to fit into my research purpose. I have my hypotheses and

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beliefs regarding my research subject but my sincere aim is - as much as it is possible - to be aware of

those and find out how people live through the experience themselves and let them define the

experience. Smith and Osborne (2007, 62) make an apt remark about researcher’s responsibility

when interviewing: “Are you really entering the personal/social world of the participant, or are you

forcing them perhaps reluctantly and unsuccessfully, to enter yours?”

I believe that finding themes requires in my situation that I should to put myself in distance with the

data at times. By this I mean that being able to find themes that capture something essential and are

grounded firmly in the data - I will have to try to step out of it at times and find objective reasoning

for my decisions (regarding the themes). By saying this I wonder at the same time - is it possible to do

this in reality?

I was wondering how thematic analysis is different from IPA and it seems that in IPA the researcher

goes on deeper to the data and analysis. It contains more interpreting, what can be found also

behind the answers – almost unconscious assumptions sometimes, if they can be indicated. As Smith

and Osborn (2007, 53-54) refer as “critical questioning of the text”: “What is the person trying to

achieve here? Do I have a sense of something going on here that maybe the participants themselves

are less aware of?”

References

Lehtonen, E (2011). ”Tää on ollut sitä parasta mulle” – terapeuttisen sidoksen rakentuminen

psykoterapiassa: Case-study. Psychology master’s thesis, University of Jyväskylä.

Smith, J. & Osborn, M. (2007). Interpretative Phenomenological Analysis. In J. Smith J

(ed.).Qualitative Psychology: A Practical Guide to Research Methods. (pp. 53 -80).UK. Sage.

Learning Diary 10: Discourse Analysis (part 1)

The first session about Discourse Analysis gave a good grasp how discourse research has developed

and its historical roots. I was forced to dig up again information about social psychology, its history

and read about its theoretical paradigms. Discursive analysis is not a single established research

method but an approach that has number of different traditions and emphasis.

To simplify the background at first: Social psychology has two main paradigms which are social

constructionism (that is related to relativism) and social cognition (related to realism). Many

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discursive researches have their ground in social constructionism. Especially discourse psychology

(DP), conversation analysis (CA) and critical discursive psychology (CDA). (Niska, 2013).

Niska (2013) has presented visually the “family of the Discursive Analysis” in very good way. I

participated her course last year and I have found this picture (presented in the course material only)

very useful when trying to understand the bigger picture of DA. I have presented it here though it is

in Finnish.

Social Constructionism was “born” as a result of critique of cognitive psychology and “turn to

Language/Discourse” movement in the 1970’s and 1980’s. The shared idea was in social

constructionism that the human world and reality is built socially by language.

I pick up few things in this learning diary that were interesting to me and I try to explore my

understanding of those things.

Discourse Analysis (DA) developed also as a critique to cognitive phenomena such as stereotypes

and attitudes. Researchers should look instead to language and how it is used to perform social

actions. (McKinlay & McVittie, 2008, p. 11). DA sees language and talk as something we do things

with. It is performative and functional. (ref. Niska, 2013.)

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I found the examples of the studies really good and concrete (those included as reading materials in

our course), especially to be able to distinguish the different types of discursive research, e.g.

Foucauldian discourse analysis and discursive psychology. I believe discursive research is really

something that you learn by doing (like any research in effect) but especially to learn how to

recognize and label the discourses seems like a matter of experience.

Conversation Analysis (CA) grew out of ethnomethology movement and researchers such as

Garfinkel’s and Goffman’s writings have also influenced CA. (McKinlay & McVittie, 2008, p. 9).

CA is mostly used to study natural occurring talk and it is interested especially discursive action

sequences. The issue of norms is important in the CA approach. (McKinlay & McVittie, 2008, p. 10). I

found the study of norms, roles and discourses in this sense really interesting as I have been

exploring my own social and discussion behavior in the last few years a lot and I have been paying

attention the social norms related to discussion topics, behavioral patterns in different situations and

among certain groups.

I think that the opposite is also extremely interesting; what happens if we do not follow the

conversational norms and we make an intervention instead. My interest is to research what happens

when the “normal” discussion model will be changed to something else, when each person in a

conversation has a chance to speak without being interrupted and when the discussion is made more

respected space to everyone. My thesis will be about making this type of intervention in a business

meeting context (Circle Way – method in discussions). However, I am not intending to use discourse

or conversation analysis, as my interest is in live experiences of the participants.

References:

McKinlay, A & McVittie, C. (2008). Social Psychology and Discourse. UK.Wiley-Blackwell.

Niska, M (3013). Diskurssianalyysi. Kvalitatiivisten menetelmien työpaja. Course material. Social Psychology. Helsinki University.

Learning Diary 11: Discourse Analysis (part 2)

Discourse Analysis session (part 2) we focused on discursive psychology and Foucauldian discursive

Analysis.

Discursive psychology does not think that language is route to cognition – instead in a discussion

every participant has his/her stakes. People play, adapt and negotiate – building their identities at

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the same time in every social situation. (Willig, p. 162). It’s a kind of self-presentation, an answer to a

question “who am I?” (Niska, 2013).

Discursive psychology is interested in how people manage their interests by discursive practices,

strategies and tools; justifying, rationalizing, categorizing, attributing, naming and blaming.

Psychological phenomena as prejudism, identity, memory and trust are something that people do

instead of having (Willig, p. 164).

Discursive tools that were presented in the lecture material (Cottier, 2014) such as active voicing,

contrasting discourse, disclaimers, extreme cases formulation, use of passive, etc. are good guides

how to start analysis. What type of social and interaction objectives are we trying to achieve by our

discursive practices? Same way the researcher can ask from the extract he/she is working with, what

is it that the text is trying to do? (Willig, p. 164-165).

Foucault sees discourses in peoples’ attitudes, opinions and perceptions. These are historical rules

and practices. Discourses can facilitate, limit, enable and constrain what can be said and by whom,

how and where. (Willig, p.172). Also non-verbal practices form part of discourses (Willig, 2008,

p.117). Researcher has to have deep knowledge of language, institutions and understanding of

culture and history in order to do this kind of research. Foucauldian discourse analysis is interested

how the discourses change in time and how they are related to power structures of the society

(Niska, 2013).

Opinion columns, opinion websites and discussions are certainly interesting materials to study using

discursive methods, but I assume any texts can be studied just as well.

I feel that Foucauldian discourse analysis has great insights. I think that the unconventional /opposite

discourses are the most interesting in our society! In today’s word it seems quite obvious that there

are dominant discourses – though the freedom of speech and being has been declared long ago. Still

it is implicitly strongly regulated what can be said, who can say and who’s got the legitimacy to say

things.

Foulcaut was a forerunner in his thinking and I think he’s thoughts are now more current than ever

before. My personal feeling is that more people are getting aware of the dominant discourses in the

world.

What are the assumptions Foucauldian discourse analysis makes about the world? There are

numerous versions of the world, some are more widely used and more strongly supported by

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institutions. As discourses change with time, no version of the world remains dominant forever.

(Willig, 2008, p 126.)

After two thorough lessons about discourses I found it fascinating, the core question: What are we

actually doing by and while speaking – what “forces” or “agencies” are we (consciously/ or

unconsciously) providing?

What are my discursive targets (discursive psychology)? Listening to my own voice would be a good

self-reflection and learning experience. This is obviously something that researchers should also do in

order to “not seeing the forest for the trees”.

According to Foucauldian perspective, all forms of knowledge are constructed through discourse and

therefore the reports written by researchers are themselves discursive constructions that cannot be

evaluated outside of a discursive framework. (Willig, 2008, p.126.)

This learning diary would be interesting material to study using discourse analysis – and especially if

someone else than me could do that. What kind of discourses I am producing?

References

Cottier, P. (2014). Course material. SP032 Workshop on the Qualitative Research Process. Univeristy of Helsinki.

Niska, M. (3013). Diskurssianalyysi. Kvalitatiivisten menetelmien työpaja. Course material. Social Psychology.Helsinki University.

Willig, C, (year?). Qualitative Psychology. Discourse Analysis. (Lecture material for session 11).

Willig, C. (2008). Introducing Qualitative Research in Psychology. Adventures in Theory and Method. England. McGraw Hill.

Learningn Diary 12, Narrative Psychology

Narrative research has its roots in social constructionism (Crossley, 2007; Berger & Luckman, 1967;

Ref. Eriksson & Kovalainen, 2011, p. 210). It is related to research of biographies and life histories

(Josselson & Lieblich 1993; ref. Eriksson & Kovalainen, 2011, p. 211).

“Narrative knowing acknowledges the value of language practices in constructing our understanding

about reality (e.g. Polkinghorne 1988; ref. Eriksson & Kovalainen, 2011. p. 210). Storytelling is one of

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the first communication forms among humans and it is argued that it is one of the fundamental ways

we organize, understand and explain our life and connect with others.

Polkinghorne (1995), narrative psychologist makes a distinction between analysis of narratives and

narrative analysis. In the former researcher collects stories that are told by people and then analyses

plots, structures and types of stories. Researcher analyzes the stories e.g. according to their meaning,

content and their structure. In narrative analysis focus is on narrative as a mode of analysis.

Researcher organizes and interprets empirical data, which can be non-narrative texts - describing

events and actions in a way that allows the researcher to construct narrative. (ref. Eriksson &

Kovalainen, 2011, p.217-218).

Narrative analysis is wider approach and during the course we focused mainly to narrative

psychology. As said in the beginning the narrative analysis is closely tied to social constructionism

which has been criticized for rejecting the realist view of one stable, essential self. According to social

constructionists, self is constructed by linguistic practices which are influenced by history and cultural

aspects. Crossley (2007, p. 133) states that narrative psychology enables both; the appreciation of

the linguistic and discursive structuring of the self and a sense of the real nature of individual

subjectivity.

IPA and narrative psychology share realist epistemology (that believes that there is external reality

about which we can reach knowledge by doing research). Both IPA and narrative psychology

recognize the internal subjectivity and the existing discourses/constructions. (Crossley, 2007.)

Myself I have huge difficulties to piece together the whole picture of social constructionism versus

traditional psychology/positivism (which are some type of scientific frame of references, paradigms)

and what epistemological assumptions they have, what approaches are under which frame of

reference. But I manage to get some idea, if I constantly write mind-maps about the issues. The

Crossley’s article forced me once again to formulate the field in front of my eyes.

My own biggest insight I got in Crossley’s article, when she wrote about human motivations in

narratives. According to McAdams (1993), the two main motivations of human life are: power and

love. How the needs of power and love are expressed in narratives? (ref. Crossley, 2007, p. 141.) I

think there is a seed of truth in this; at least this insight touched me deeply.

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References

Crossley, M. (2007). Narrative Analysis. In E. Lyons & A. Coyle, Analysing Qualitative Data in Psychology (p.131-144). London. Sage.

Eriksson, P. & Kovalainen, A. (2011). Qualitative Methods in Business Research. London. Sage.

Josselson, R. & Lieblich, A. (Eds.) (1993). Narrative study of lives, Vol. 1. Newbury Park,CA: Sage. Ref. Eriksson & Kovalainen (2011).

Polkinghorne, D. E. (1988). Narrative Knowing and the Human Sciences. State University of New York Press. Albany, NY. Ref. Eriksson & Kovalainen (2011).

Polkinghorne, D. E. (1995). Narrative configuration in qualitative analysis. Qualitative Studies in Education, 8: 5-23. Ref. Eriksson & Kovalainen (2011).

SUMMARY

I found this course really good; if I leave a side that I didn’t start working early enough for the

assignments. However I think that first time in my whole life I have some sort of understanding of the

field of (qualitative) research and how different concepts are related to it.

Here I try to collect my thought and categorize concepts and show how they are related to each

other.

It is important to have some basic knowledge about basic philosophical concepts and ideas in order

to be able to design clear study that delivers what it promises. This helps to make decisions about the

type of empirical data, how to analyze it, rules how to interpret the analysis and how to present

conclusions. What kinds of questions can you ask in your research and what ways you can answer

those questions. Reflexivity is about being reflective about the decisions to be made in the research

and being aware of assumptions the researcher has. Reflexivity is to be aware of these; how they

shape and affect the research process.

Main paradigms in social sciencies (and in social psychology) are positivism and social

constructionism. Under positivism there are concepts such as social cognitivism, traditional

psychology, behaviorism, objective truth and idea that objects are measurable. It is possible to make

claims about human nature (e.g. self). Social constructionism developed because they criticized the

positivistic world view. Under social constructionism, there are concepts such as hermeneutics,

subjective, discursive, context/history/culture specific, language based and meanings.

23

Both paradigms have their views about social reality and how it can be reached. Constructionist relies

on relativism and positivist relies on realist world view. These mean how paradigms conceptualize

the social world and how it can be reached and what kind of frame of reference is possible to take.

Social constructionism and positivism have also both their epistemological and ontological positions

accordingly (regarding how they view the social reality and what they consider as knowledge).

Researcher declares and clarifies his theoretical framework of the research by opening up his own

epistemological and ontological assumptions in the methodologies section of the research. These

guide the way he set or position his research questions.

Epistemological assumptions relate to theory of knowledge. How and what can I know as a

researcher? What is the nature of knowledge to me? What are the sources and limits of knowledge?

How knowledge can be conducted? On what basis knowledge is argued or claimed? This type of

questions reveals researcher’s relationship to his interest subject.

Ontology refers to reality. What is the nature of the phenomena I am interested in? What is real for

me? What I see fundamental in the social world that is worth studying? Ontology refers to

researcher’s beliefs and assumptions about the nature of the research.

Different methodologies have different methodological expectations. When we look at methods, we

can divide those to data collection techniques/methods and data analysis methods. Examples of data

collection methods are: Interviews, focus groups, document research and participant observation.

Data analysis methods are: thematic analysis, conversation analysis, narrative analysis, interpretative

phenomenological analysis, ethnomethodology, discourse analysis, ethnography and grounded

theory.

Finally, few words about the ethics. In qualitative research it is rather typical that the researcher gets

quite close to the participants. Ethics include such issues as confidentiality, informed consent,

protecting participant from any harm and total voluntarism. Also the whole research process must be

considered carefully, are there other people involved, ownership of ideas and questions related to

publishing.


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