Date post: | 14-Sep-2014 |
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TechnoLab InfoTech
Company Profile
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Mission & Vision To Emerge as the Global Leader in IT & ITES industry by sustaining Long Standing Relationship with Customers To Achieve Overall Excellence by upholding deep rooted values therefore ensuring Commitment to our
Customers
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Corporate Profile TechnoLab is a Total Business Solutions provider with services ranging from BPO, Content Conversion and Data Processing. Our experience and expertise enable us to provide solutions catered with certainty, on time and within defined budgets. TechnoLab ensures high quality and cost-effective IT solutions through a highly dedicated, competent and committed team of IT / ITES specialists.
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Overview of BPO Activities Business and Information Technology (IT) are increasingly intertwined. IT can support and enable, or constrain and impede, major business initiatives and thus business results.
TechnoLab is IT Consulting to focused on the BPO arena - our roots in academia and culture of knowledge, integrated forward into digitization activities for clients around the world.
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Process Management: Product Development
Plan Execute
Control
Specifications
Workflow
Resources
Budget
Schedule
Source Content Acquire Content Develop Content Build Technology
Render QA
Deliver
Track Progress Track Compliance Manage Changes
Manage Standards
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Generalized Work Flow Process TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Organizational Roles An overall Project Manager will be in charge of Project Team and will interact with the client. A Program Support Team (if application has to be developed in-house) of 1 to 2 programmers will directly report to the Project Manager. Supervisors will report to the Project Manager. Each Supervisor will have 5 Project Associates, 2 to 3 Checkers and one Computer Operator reporting to him. A Quality Reviewer reporting to the Project Manger will carry out overall checking and random inspection for Quality Assurance
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Project Hierarchy TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Exception Processing Plan
Find out all exceptions due to legibility or quality of ‘bad shape’ Input and note them. Keep a count of all ‘bad shape’ exceptions. Notify Client on turn around time for data entry of such Inputs. Contact Client and resolve such exceptions. Upload Exception Data File on to the FTP Server daily.
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Security & Storage
TechnoLab takes all possible steps to secure clients information and keep them confidential. We have successfully implemented the highest security device which insure that all our networks are secured.
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Security Protocols At transmission, processing and archiving stages Blocks usage of unauthorized USB. We allow only admin users with registered USB for use in internal network. Access to Data Processing Systems by authorized persons only Each Systems is continuously monitored by admin. Access to Data Base by authorized persons with appropriate rights of operation Data Base Logs with traces of operations Files on servers can be accessed by admin Data Processing strictly as stipulated by Client Physical Access Control 24 X 7 X 365 Security audit is done twice a year. [Every 6 Month] Change of Super User Passwords at regular intervals Restriction on access of files by multiple processes by maintaining proper directory structure in the file server. Maintenance of Scanned images and data files for 60 days after data entry
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Delivery Infrastructure In
tern
et –
You
r Mos
t Effi
cien
t Med
ium
Cuts down inefficiencies in distribution and delivery of content
Captures data about customer behavior and usage patterns
Enables direct interaction with and between customers
Allows access to content from anywhere
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Store and manage your digital files TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Quality Assurance Plan
Quality Objective : up to 99.99 % accuracy per field An internal record will be maintained on % of verification errors (physical as well as program-detected) Supervisor will Maintain Check / Edit List and Exception List of all Input batches. Traces of correction will be verified by the Quality Reviewer with random inspection of data based on such lists. Creation of appropriate samples, sample checking and reporting to Internal Quality Review Team Generation of Daily Quality Assurance Report
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Make your books available on the cloud TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Books On The Cloud Why have books on the cloud? Because your consumer expects it Multi-device accessibility Follow the leaders – Amazon, Google
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
TABLETS
Multi Device availability
E READING DEVICES B & N NOOK
MOBILE DEVICES
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture ◄ PDF Conversion Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Data Entry & Data Capture Bulk Data Processing, Data Capture & Manual Entry with very high accuracy in the following sectors -
Payroll Logistics Market Research & Surveys Processing of Fixed Deposits & Financial Schemes ID Card Processing Financial Accounting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion◄ Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
PDF Conversion Conversion of scanned images to PDF Files PDF files enabled with Text Searchable features Enhancements of Scanned Images Image Touch Up with Scan fix & Adobe Photoshop
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
PDF Format • Usability
– WYSIWYG from Typesetting
– Fixed format display
– Suitable for tablets
• Advantages
– DRM through Adobe ACS4
– Low-cost content preparation
– Typesetting Software does not matter
•Disadvantages
–Smaller screen support
oNo-reflow of text
–File size
–Enrichments
–Licensing cost
oACS4
oRM SDK
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing◄ Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Forms Processing Capturing of Document Data with OCR/ICR/OMR Data Repair of captured data Data Validation of captured data Data, Image and 2D barcode processing from structured and unstructured documents Processed data is available in customer-specific formats (ASCII,XML,CSV or any database)
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages◄ Word Processing High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Conversion to Markup Languages TechnoLab converts XML, HTML, Microsoft Word and other electronic documents, databases and publish them on the web or other form of digital publications. We also ensure that it is compatible with future changes or upgrade in the publishing technology from various inputs & Hard copies. We have dedicated & experienced data conversion team with these skills – Conversion of textual content into XML/SGML as per client’s DTD (Document Type Definition)
Analysis of Text Contents Incorporation of XML/SGML tags Parser Validation of tagged data with custom built application software
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
XML Formats • Usability
– Storage format
– Content, catalog and metadata
• Advantages
– Extensible
– Future Proof, not limited to one format
•Disadvantages
–Needs planned typesetting workflows
–More expensive in the beginning
–Legacy content support
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages Word Processing ◄ High Volume Document Scanning E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Word Processing Keying of Textual content Proof Reading for Spelling & Grammar Page Layout and Document Formatting with proper font usage Special formatting with inclusion of Equations, Graphs, Images and Charts to get desired effect as per customer requirement
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning ◄ E-PUB Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
High Volume Document Scanning State-of-art scanning gadgets ensuring high quality scanning Quality Images for optimal OCP/ICR read rate Post scanning Touch Up using imaging software Operator attended Visual Interception Short Turn Around Time (TAT)
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB◄ Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
E-PUB Converts Data from virtually any format to e book format. Currently our ePublications are compatible with Mobipocket, Sony Reader, kindle, iphone, and most desktop reader. Our e-book service includes –
Ensuring that the content is properly prepared to be distributed as a e-book and fully optimized for the reader or device specified by the customer. Making the E-pub compatible with all e-book reading device, including mobile phones.
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
E-PUB • Usability
– Re-flow able text
– Suitable for all devices
• Advantages
– Format is a webpage
– Future proof, can work outside an app
– Books-on-the-cloud
•Disadvantages
–Formatting
–Enrichments
–Content conversion costs
–No DRM
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Service Portfolio Data Entry & Data Capture PDF Conversion Form Processing Conversion to Markup Languages Word Processing High Volume Document Scanning E-PUB Typesetting◄
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Typesetting Page design, layout and composition – making up complete pre press work – for scientific, medical, legal & professional publishers. Experienced & Skilled compositors, graphic artist and QCs are the part of our team. We also have a final Quality assurance team. Proficiency in the latest versions of typesetting software like- - Adobe In Design - Quark Express - LaTeX 2e (Mike TeX) - Frame Maker - MS-Word - 3B2 We handle STM, Legal, trade publications, social science, mathematical, educational documents etc. We handle InMath, MathType & Xpress Math for math books/journals - InMath / Math Type : Indesign - Xpressmath : Quark Express We also typeset books & Journals using XML-first / non XML work flow depending on customer requirements. We have well defined process for XML-first and Non XML Typesetting
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Delivery • Aggregators
– Metadata & content requirements
– Pricing model
– Reports
• Operating Systems
– What do/will your readers use?
– Prevalence, market share
– Rate of growth, future
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Relationships • Your own E-book Store
• Apps
• Buy once, read anywhere
•Your own E- book Store
–Are your customers, your customers?
–Offer distinct advantages
–Marketing is vital
–Get to know your users
–Establish relationships
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Relationships • Apps
– Provide Apps that are useful
– Your value add
o Content
o Presentation
o Usability
– Rethink content flow
– Make use of the medium
– Make authors and users participate
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Relationships • Buy once, read anywhere
– Books-on-the-cloud
– Multi-format delivery
– Advantages to users that approach direct
•Offer to everyone, business model without
boundaries of Countries, Languages,
Formats, OS or Market places
•Don’t sell the same book to a user,
without creating additional value
•Offer more to those who come direct
•Allow authors and users to participate
and be a part of the content
•Make your customers, truly your
customers
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Buy once, read everywhere TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Marketing tools to help you get discovered and create a web audience
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Manufacturing to Service Industry Shift TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Customer Management & Customer marketing Au
dien
ce D
evel
opm
ent
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Data collection tools to see what your customers are doing TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED
Contact Us INDIA Office - 5E Centre Sinthee Road Kolkata 700050 India
Surajit Roy +91 9088010100 Skype – somshuvro Mail – [email protected] Website – www.tclits.com
TECHNOLAB INFOTECH
www.tclits.com ALL COPYRIGHTS RESERVED