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1 xcellence Emerging Market Supply Chains Emerging Market Supply Chains SW upply Chain Ex Challenges and Opportunities Challenges and Opportunities N. Viswanadham INAE Distinguished Professor Computer Science and Automation Indian Institute of Science INTEGRATED S Global S Indian Institute of Science Bangalore- 560012 [email protected] lence Contents Contents The Three Supply Chain Networks Wh E i M k ply Chain Excel What are Emerging Markets Supply Chain Automation Integrated Supply Chain Networks The Basic Ecosystem Disruptive Changes in the Three Processes Global Supp The Orchestration model Conclusions N.Viswanadham
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Page 1: Contentsnv/77WalMartDec192012-NV.pdf · InBound Logistics China Korea Outbound Logistics Eastern Europe Global Sup N.Viswanadham Distribution ... – Southwest, JetBlue and Ryan Air

1

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Emerging Market Supply Chains Emerging Market Supply Chains

SUPP

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IN N

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Ex g g pp yg g pp y

Challenges and OpportunitiesChallenges and Opportunities

N. ViswanadhamINAE Distinguished Professor

Computer Science and AutomationIndian Institute of Science

INTE

GR

ATED

SG

loba

l S

Indian Institute of ScienceBangalore- 560012

[email protected]

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ContentsContents

The Three Supply Chain NetworksWh E i M k

ply

Cha

in E

xcel What are Emerging Markets

Supply Chain AutomationIntegrated Supply Chain NetworksThe Basic EcosystemDisruptive Changes in the Three Processes

Glo

bal S

upp p gThe Orchestration modelConclusions

N.Viswanadham

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el The Three Supply Chain The Three Supply Chain NetworksNetworks

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WebsiteOrder

ProcessingSystem

CustomerConfiguredOrder

Industry Supply Chain

ply

Cha

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xcel Estimated

Time ofDelivery

y

SuppliersWarehouse

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upp

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Assembler

Logistics Service ProvidersGlobal Transportation & Logistics

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Global Supply Chain Global Supply Chain NetworkNetwork

Inventory hub

ChinaManufacturing

hub

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xcel

USA

USA

Europe

Demand

India

InBoundLogistics

China

Korea

OutboundLogistics

EasternEurope

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Distribution

Europe

Retail

Suppliers

Assembly

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Integrated Manufacturing & Service Network

B2B Logistics Chain B2C Logistics Chain

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xcel

ii ii ii

Supplier OEM DistributorCustomer

i

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iService Center Logistics

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Cradle to Cradle Protocol : A sustainable supply chain uses environmentally friendly inputs & Its outputs can be reclaimed and re-used at the end of their life-cycle.

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What are Emerging Markets?What are Emerging Markets?

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What are Emerging Markets?

Emerging markets are countries having– People with increasing disposable incomes, – Large young populations

ply

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xcel Large young populations

– High-growth, High-potential, And High-risk, Markets– Have poor industrial infrastructure. – liberalized to attract FDI in Manufacturing, Services & Infrastructure

with initiatives such as PPP & SEZs.

Liberalization has increased the vertical trade .Politics & Social issues are very important for Businesses.

Glo

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upp o t cs & Soc a ssues a e ve y po ta t o us esses.Most populations live in rural areas with poorer logistical connectivity than their urban counter parts. Rural development is largely in the hands of the government.

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eThe Plough-Plate Food Supply Chain

ply

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xcel

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Can India be the Food supplier for the world? December 2005. (A very frequently cited report and was reprinted several times by the magazines)

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Supply Chain AutomationSupply Chain Automation

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Global Manufacturing & Service NetworksGlobal Manufacturing & Service Networks

Institutions

ControlledExport markets

Resource &

Coordinaer

y Se

rvic

e In

fras

truc

ture

GMSN

Local LogisticsPaper Communications

Local Enterprises using local resources

DistributedNetworksUsing Global Resources

Modular GlobalProduction

Internet enabled3 PLs ServingGlobal markets

Free TradeEnabled Global markets

Supply Chain

ation

Del

ive p

serving Local markets

Vertically Integrated Localized Enterprises

ProductionNetworks

Global markets

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New Sensing and Tracking TechnologiesNew Sensing and Tracking Technologies

ply

Cha

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xcel

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upp

010405N.Viswanadham

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eRFID tags (5) placed on the inventory periodically signal their locations to access points/readers (4). They in turn, send information, via LAN (1), to the RF controller (3) and locating software (2)

RFID tags In a Warehouse

ply

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xcel

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ERPFinance HR MRP Global

TMS

Customer Orders

Customer Orders

Pick

POD POD

Duty

Integrated Information Systems

ply

Cha

in E

xcel Finance HR MRP

SUPPLIERS

Global Logistics

Manufacturing

WMSDemand

Sales History

Manufacturing Schedule

Completed Inter-site Transfers

Production Picks

Purchase Orders

Orders for

Routing

Customer Orders

EDI

Vehicle Routes

Exceptions

Detail

Receipt Detail

Carrier Discrepancy

POD

POD

Customers

Glo

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upp

010405N.Viswanadham

APS

Manufacturing Scheduling

Demand Planning Production Planning

Demand Forecasting YMS

CarriersInter-Site Transfers

ASNs Inventory Summary

ASNs

Bidding

ASNs

ASNs

Load & Dock Detail

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Integrated Supply Chain Integrated Supply Chain NetworksNetworks

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Integrated Manufacturing-Service Network

Manufacturer

Information Network

Enterprise System or Web-site

Supply Network Demand Network

ply

Cha

in E

xcel

Supplier Distributor

Supplier Retailer

Logistics Network

Logistics Hub

Glo

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upp

210706N.Viswanadham

Service Provider

Financial Network

Banks

Service Network

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eThe Six Dominant PlayersThe Six Dominant Players

Suppliers

ply

Cha

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xcel Logistics Players: B2B and B2C

Contract manufacturersOriginal Equipment ManufacturersDistributors

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upp

RetailersThey are independent companies globally

distributed & highly connected

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The Three Supply Chain Business The Three Supply Chain Business Processes Processes

Procurement

ply

Cha

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xcel Procurement

Manufacturing: In a single location or spatially distributed Distribution & Retail:In Apparel, Food , etc all the three processes are i t t d d O h t t d F T F k O

Glo

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upp integrated and Orchestrated as Farm To Fork Or Farm To Fashion Chains. Factory gate pricing is common.

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eBest Practices in SCN

Supply hubs: Inventory at the manufacturer site

ply

Cha

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xcel Supply hubs: Inventory at the manufacturer site.

Cross docks: Transshipment facilities where goods are sorted, consolidated and loaded onto outbound trucks Postponement: Final assembly based on the customer orderMerge-in-transit: Components assembled during transitCollaborative Planning, Forecasting & Replenishment

Glo

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upp g g p

combines the collaborative intelligence of multiple trading partners in planning and fulfillment of customer demand

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Last Two Decades Companies were Last Two Decades Companies were Proud of Their Supply ChainsProud of Their Supply Chains

Q O i C ll b i

ply

Cha

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xcel Lean , JIT, TQM, Outsourcing, Collaboration,

VisibilitySupply-Demand matchingSoftware Providers, Consultants & Implementation Experts flourished

Glo

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upp

Global trade grown exponentiallyThe Asian Century Began

N.Viswanadham

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The great Trade CollapseThe great Trade CollapseGLOBAL

ply

Cha

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xcel

• Globalization & Highly Connected Supply Chains amplified &

L

TRADE

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upp

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g y pp y ptransmitted market collapse across the globe.

• Governments turned protectionist . Resources became expensive.• High concentration Clusters became vulnerable. • Shortage of Talent to deal with new realties.

The Great Trade Collapse: Causes, Consequences and Prospects A VoxEU.org Publication Edited by Richard Baldwin page 3

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The Ecosystem Model

A framework to visualize all

ply

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xcel Operational, Strategic,

Management & Execution Issues

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upp

N. Viswanadham and S. Kameshwaran, Ecosystem Aware Global Supply Chain Management, World Scientific Publishing, 2013

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De

Institutions

The Basic EcosystemThe Basic Ecosystempl

y C

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Exc

el livery Services Infrastructu

Resources

Glo

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upp

Service Chains

ure

Investment ClimateCo-Evolution, Conflict, Risk Propagation

Logistics & IT companies

Infrastructure, FIIPorts, Airports, Roads

Customs , Export & Other Govt. Regulators

INSTITUTIONS

Quality Control & Environmental Issues

Social, Financial & Trade issues

SUPPLYCHAIN

ECOSYSTEM

DE

LIV

ER

Y SE

RV

ICE

IN

FRA

STR

UC

TU

RELogistics Parks,

SEZs, Freight Corridors

TransportRail, Air, Ship, Road

RE

SOU

RC

ES

Industry Clusters

Human, Financial & Natural Resources & labor Unions

INDUSTRY VALUE CHAINS

Retail Chains Distribution Manufacturing SuppliersJuly16,2010 24N.Viswanadham

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Disruptive Changes in the Three ProcessesDriven by Innovations in Technology

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B2B Procurement: Disruptive Changes

Strong ties with Trusted suppliers to Order Configured SCNs– In Order-based supply chains, (apparel, agri), OEM selects all

l i h h i b k f i l h i h

ply

Cha

in E

xcel players in the chain back to farms growing exactly the right cotton

(vegetables) needed for the shirt (nutritious food). Procurement by Suppliers to Buying through Multi -Tier Purchasing Platform– Supplier Factory Gate Pricing than Payment on Delivery

Focus on supplier ecosystem not just product price & qualityFocus on Product Sales & Marketing to Industry Knowledge

Glo

bal S

upp Focus on Product Sales & Marketing to Industry Knowledge, Connections with the Stakeholders & Governments Markets in US & Europe to Multi-polar World

N.Viswanadham

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eManufacturing Recent TrendsManufacturing Recent Trends

Do not own all assets – Orchestrate : New Mantra in manufacturing

ply

Cha

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xcel manufacturing

– Li & Fung , orchestrates a network of 15,000 suppliers and 29,000 employees in 40 countries

– Boeing’s 777 jet is assemblage of three million parts from more than 900 suppliers in 17 countries

– Southwest, JetBlue and Ryan Air lease engines & aircraft, contract out baggage handling and maintenance

Glo

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upp 4PLs aggregate and provide end to end logistics services to

several customers by orchestrating 3PLs, 2PLs,etc.

N.Viswanadham

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Retailing: Disruptive ChangesRetailing: Disruptive ChangesRetailers gain an understanding of how shoppers move around the stores – where they go, in what order, how long they stay, when they come to the store, and how all of these questions map to actual sales. Retailers are developing predictive models for price discounting

ply

Cha

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xcel Retailers are developing predictive models for price discounting,

advertising, and couponing. – Forecasting based on past data, batch size calculation using square root

formula are being replaced by real time visibility and delivery on demandWal-Mart’s technology platform, tracks connections between people, products, brands and uses this to make product recommendations to customers.

– Wal-Mart aggregates and mines POS data to predict customer buying

Glo

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upp gg g p y g

behavior and links inventory and purchasing data with the suppliers to speed inventory turns and lower holding costs.

Netflix has a 5-star recommendation system for each subscriber from their viewing habits using sophisticated algorithmsTarget predicted pregnancy in a Teen based on her buying patterns.

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eBig Data ExplosionBig Data Explosion

What once was the stuff of science fiction has become an everyday occurrence.

ply

Cha

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xcel everyday occurrence.

Exabytes. Zettabytes. Yottabytes. Sensors, asset intelligence, mobile devices and constant streams of unstructured communications have created digital exhaust that can capture who we are and how we live, work and playDriven by computer algorithms recommenders help

Glo

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upp Driven by computer algorithms, recommenders help

consumers by selecting products they will probably like and might buy based on their browsing, searches, purchases, and preferences

N.Viswanadham

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The Orchestration ModelThe Orchestration Model

Glo

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upp

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eOrchestratorOrchestrator Business ModelBusiness Model

End Customer

Planning, Coordination and Overall Responsibility

OrdersOrchestrator

ply

Cha

in E

xcel

Material FlowOperationalStatus

Plans

Payment

Glo

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Supplier Contract Mfg 3PL

Execution

Supplier Contract Mfg 3PL

3PL

3PL

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OrchestrationOrchestration

Orchestrators are “learning organizations” with privileged relationships

ply

Cha

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xcel relationships

– Mobilizes assets and capabilities of other companies for value delivery to its customers.

– Builds infrastructure for planning , monitoring and execution – Have a deep knowledge of the network’s operations– Have connections with all strategic partners in industry,

governments and other stake holders

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– Recruits the right Talent.

A Popular model in construction, airlines, newspapers, Apparel, Electronics etc. and spreading fast to other areas

Page 17: Contentsnv/77WalMartDec192012-NV.pdf · InBound Logistics China Korea Outbound Logistics Eastern Europe Global Sup N.Viswanadham Distribution ... – Southwest, JetBlue and Ryan Air

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eConclusions

Dispersed Small Player Service/ Supply networks require mentoring by big retailers for creating efficiencies

ply

Cha

in E

xcel

y g gIdentifying and managing relations with government, trade, social groups, labour, resources and B2B and B2C delivery mechanisms are required capabilities.Implementations need sensor networks, big data management, cloud computing Can be used with advantage for SMEs, Hospitals, Cities, Villages, etc.Theory development needs Integration of Social networks Inter

Glo

bal S

upp Theory development needs Integration of Social networks, Inter-

organizational theory, Machine learning, Optimization, Game theory with SCNs.

N.Viswanadham


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