1 Qualifications Pack- Functional Tester – RAC Contents 1. Introduction and Contacts...…..P1 2. Qualifications Pack…...............P2 3. OS Units……………..…………………..P3 4. Glossary of Key Terms.………….P21 5. Nomenclature for QP & OS…..P23 What are Occupational Standards(OS)? OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding Contact Us: ESSCI, New Delhi Electronics Sector Skills Council of India 422, Okhla Industrial Estate, Phase-III, New Delhi-110020 E-mail: [email protected]SECTOR: ELECTRONICS SUB-SECTOR: CONSUMER ELECTRONICS OCCUPATION: FINAL QUALITY CHECKING REFERENCE ID: ELE/Q3601 ALIGNED TO: NCO-2004/ NIL Functional Tester RAC: Also called, ‘Product Inspector’, the Functional Tester checks all the functions of the manufactured product before dispatch. Brief Job Description: The individual at work tests all the functions of the assembled product as per product specifications, either on sample or entire lot. Any defective product passed back on to the in-line repair team. Personal Attributes: The individual must have the ability to work in standing position for long hours and must be able to work continuously in a noisy environment. Introduction QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY
Transcript
1
Qualifications Pack- Functional Tester – RAC
Contents 1. Introduction and Contacts...…..P1
2. Qualifications Pack…...............P2
3. OS Units……………..…………………..P3
4. Glossary of Key Terms.………….P21
5. Nomenclature for QP & OS…..P23
technology consul t ing
What are Occupational Standards(OS)? OS describe what
individuals need to do, know and understand in order to carry out a particular job role or function
OS are
performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding
Contact Us:
ESSCI, New Delhi Electronics Sector Skills Council of India 422, Okhla Industrial Estate, Phase-III, New Delhi-110020 E-mail: [email protected]
SECTOR: ELECTRONICS
SUB-SECTOR: CONSUMER ELECTRONICS
OCCUPATION: FINAL QUALITY CHECKING
REFERENCE ID: ELE/Q3601
ALIGNED TO: NCO-2004/ NIL
Functional Tester RAC: Also called, ‘Product Inspector’, the Functional
Tester checks all the functions of the manufactured product before
dispatch.
Brief Job Description: The individual at work tests all the functions of the
assembled product as per product specifications, either on sample or entire
lot. Any defective product passed back on to the in-line repair team.
Personal Attributes: The individual must have the ability to work in
standing position for long hours and must be able to work continuously in a
noisy environment.
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Introduction
QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY
Qualifications Pack For Functional Tester - RAC
2
Qualifications Pack Code ELE/Q3601
Job Role Functional Tester - RAC
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Sector Electronics Drafted on 03/12/13
Sub-sector Consumer Electronics Last reviewed on 24/03/14
Occupation Final Quality Checking Next review date 24/03/15
Job Role Functional Tester – Refrigerator and Air Conditioner Also called “Product Inspector - RAC”
Role Description Inspect all functions of products being assembled in manufacturing, as per specifications and return the defective product to in-line repair team
NVEQF/NVQF level
Minimum Educational Qualifications
Maximum Educational Qualifications
4
10th Standard passed (with Science)
ITI/Diploma (Electrical or Electronics)
Training Not Applicable
Experience 1-2 years of experience in assembly line if 10th passed
Applicable National Occupational
Standards (NOS)
Compulsory:
1. ELE/N3601 Test functioning of assembled refrigerator
2. ELE/N3602 Test functioning of assembled air-conditioner
3. ELE/N9901 Interact with colleagues
4. ELE/N9903 Maintain safe work environment Optional: Not applicable
Performance Criteria As described in the relevant OS units
Job
Det
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ELE/N3601 Test functions of assembled refrigerator
This unit is about testing all the functions of assembled refrigerator as per pre-defined specifications.
ELE/N3602 Test functions of assembled air-conditioner
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Unit Code ELE/N3601
Unit Title (Task)
Perform functional testing of refrigerator
Description This OS unit is about testing all the functions of sample or entire lot of assembled refrigerator as per specifications.
Scope This unit/ task covers the following:
Understand work requirement from supervisor
Inspect product for functioning of the refrigerator
Complete documentation procedures
Take prescribed safety precautions
Achieve productivity standards
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Understanding work requirement from supervisor
To be competent, the user/ individual must be able to: PC1. interact with the supervisor in order to understand the day’s target PC2. plan the day’s activities based on the feedback obtained PC3. use specified drawings, work instruction notes and work manuals PC4. ensure that required consumables and components are available PC5. minimise absenteeism and report to work on time
Inspecting functions of refrigerator
To be competent, the user/ individual must be able to: PC6. perform a test run of assembled refrigerator as per the work manual PC7. check all the settings of the machine PC8. check visually the exterior and interior fittings and finishing as per
specifications of the company PC9. check for any loose connections in the wirings of the electrical system PC10. check all functions such as low cooling, moderate cooling, high cooling, ice
making, etc., against specifications PC11. identify any problems in the mechanical and electrical systems and
connections of the unit PC12. check and inspect functioning of the core board box PC13. send machine for packaging if it passes all functional tests PC14. ensure that the measurement devices are properly calibrated and are
functioning PC15. work safely and in compliance with relevant health and safety standards PC16. elevate any issues as soon as identified to reporting manager
Completing documentation procedures
To be competent, the user/ individual must be able to: PC17. record test results in the prescribed job sheet PC18. identify and record the cause for error or repetitive errors PC19. fill in the history card giving test results and the failure identified PC20. move defective the refrigerator to the reject section for in-line repairs PC21. interact with repair department to explain the test results if needed
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PC22. report any unresolved issues to the supervisor PC23. coordinate continuously with the repair department to avoid missing
production targets
Taking safety precautions
To be competent, the user/ individual must be able to: PC24. use grounded wrist straps and other electrostatic precautions as applicable PC25. keep work area clean and organised
PC26. wear safety gear as prescribed by the company
PC27. maintain test and measuring equipment
Achieving productivity
To be competent, the user/ individual must be able to: PC28. carry out all the tests as per standard test procedures PC29. complete 100% testing and within set timescale PC30. achieve zero defects in passed refrigerator PC31. achieve no complaints during warranty period after sale PC32. minimise number of faulty refrigerators approved
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to understand: KA1. company’s policies on: incentives, personnel management , quality standards
and warranty KA2. company’s code of conduct KA3. importance of individual’s role in the work flow KA4. company’s reporting structure KA5. company’s documentation policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. general principles of wiring and assembly KB2. testing methods and instruments KB3. types of tests used to verify the functioning of the unit KB4. how to analyse and evaluate results of the tests KB5. choice of appropriate test measurement equipment and devices and their
calibration and set up KB6. circuit knowledge and functioning of different modules of the refrigerator KB7. basic principles of refrigeration, sealed systems, methods of refrigeration KB8. types of compressors such as reciprocating, rotary, centrifugal, scroll and
their functioning KB9. safety norms in handling hydro carbon gases, nitrogen KB10. fundamentals of electricity such as ohms law, difference between ac and dc,
series and parallel connections KB11. basic electronics: components such as diode, transformer, LED, photo
transistor, capacitor, resistor, inductor, thermistor, ICs KB12. reading values of resistors, capacitors, diodes and integrated circuits with
specific reference to colour coding, polarity, orientation, tolerance KB13. safety precautions that need to be taken while working in an electronic
assembly unit KB14. personal protective equipment/gear such as goggles, gloves, rubber base
shoes etc. to be worn while carrying out wiring activities KB15. frequently occurring errors in the assembly process and their causes
ELE/N3601 Test functions of assembled refrigerator
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Skills (S)
A. Core Skills/
Generic Skills
Reading and writing skills
The individual on the job needs to know and understand: SA1. how to be able to read warnings, instructions and other text material on
product labels, components etc. SA2. how to enter into the history card details of the fault identified in the
refrigerator
B. Professional Skills
Using tools and machines
The individual on the job needs to know and understand: SB1. how to operate and use test measurement and calibration instruments and set
ups, multi-meter, clamp meter, etc.
Interpersonal skills
The individual on the job needs to know and understand: SB2. how to interact with supervisor to understand the daily target SB3. how to interact with co-workers in order achieve smooth work process
Reflective thinking
The user/individual on the job needs to know and understand how: SB4. to improve work processes SB5. to reduce repetition of errors
ELE/N3601 Test functions of assembled refrigerator
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NOS Version Control
NOS Code ELE/N3601
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 03/12/13
Industry Sub-sector Consumer Electronics Last reviewed on 24/03/14
Next review date 24/03/15
ELE/N3602 Test functions of assembled air-conditioner
This unit is about testing all the functions of assembled air-conditioner as per pre-defined specifications.
ELE/N3602 Test functions of assembled air-conditioner
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Unit Code ELE/N3602
Unit Title (Task)
Perform functional testing of air conditioner
Description This OS unit is about testing all the functions of assembled air conditioner.
Scope This unit/ task covers the following:
Understand work schedule from supervisor
Inspect functions of air conditioner
Complete documentation
Take safety precautions
Achieve productivity standards
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Understanding work requirement from supervisor
To be competent, the user/ individual must be able to: PC1. interact with the supervisor in order to understand the day’s target PC2. plan the day’s activities based on the feedback obtained PC3. use prescribed drawings, work instruction notes and work manuals PC4. ensure that necessary consumables and components are available PC5. minimise absenteeism and report to work on time
Inspecting functionalities of air conditioner
To be competent, the user/ individual must be able to: PC6. perform a test run of the assembled air conditioner as per the manual PC7. check all the settings of the machine against specifications PC8. check for any loose connections in the wirings of the electrical system PC9. ensure that there are no gas leaks in the unit PC10. verify that there are no errors in the mechanical and electrical systems and
connections of the unit PC11. check and inspect functioning of the remote, control system, sensors, etc. PC12. send machine for packaging if no defects are found PC13. label the machine for quality check passed PC14. run tests as per standard test procedure PC15. send machine for packaging if it passes all functional tests PC16. ensure that the measurement devices are properly calibrated and are
functioning PC17. work safely and in compliance with relevant health and safety standards PC18. elevate any issues as soon as identified to reporting manager
Completing documentation procedures
To be competent, the user/ individual must be able to: PC19. record test results in the necessary format and review PC20. Identify and record recurring faults and likely causes PC21. fill in the history card giving test results and the failure identified PC22. move the air conditioner to the reject section if found faulty PC23. interact with repair department to explain the test results PC24. report any unresolved issues to the supervisor PC25. follow company standards in documentation of faults identified
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PC26. coordinate with the repair department to avoid production delays
Taking necessary safety precautions
To be competent, the user/ individual must be able to: PC33. use grounded wrist straps and other electrostatic precautions as applicable PC34. keep work area clean and organised
PC35. wear safety gear as prescribed by the company
PC36. maintain test and measuring equipment
Achieving productivity standards
To be competent, the user/ individual must be able to: PC37. carry out all the tests as per standard test procedures PC38. complete 100% testing and within set timescale PC39. achieve zero defects in passed air-conditioner PC40. achieve no complaints during warranty period after sale PC41. minimise number of faulty air-conditioners approved
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to understand: KA1. company’s policies on: incentives, personnel management KA2. company’s code of conduct KA3. importance of individual’s role in the work flow KA4. organisation culture KA5. company’s reporting structure KA6. company’s documentation policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. general principles of wiring and assembly KB2. methods used for testing and measuring equipment KB3. types of tests used to verify the functioning of the unit KB4. how to analyse and evaluate results of the tests KB5. choice of appropriate test measurement instruments, their calibration and set
up procedures KB6. circuit knowledge and functioning of different modules of the air-conditioner KB7. basic principles of cooling, understanding of sealed systems, methods of
refrigeration and their uses KB8. types of compressors such as reciprocating, rotary, centrifugal, scroll and
their functioning KB9. safety norms in handling hydro carbon gases, nitrogen KB10. fundamentals of electricity such as ohms law, difference between ac and dc,
series and parallel connections KB11. basic electronics: components such as diode, transformer, LED, transistor,
capacitor, resistor, inductor, thermistor, ICs KB12. reading values of resistors, capacitors, diodes and integrated circuits with
specific reference to colour coding, polarity, orientation, tolerance KB13. specific safety precautions that need to be taken while working in an
electronic assembly unit KB14. personal protective equipment/gear such as goggles, gloves, rubber base
shoes etc. to be worn while carrying out wiring activities KB15. frequently occurring errors in the assembly process and their causes
ELE/N3602 Test functions of assembled air-conditioner
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Skills (S)
C. Core Skills/
Generic Skills
Reading and writing skills
The individual on the job needs to know and understand: SA1. how to be able to read warnings, instructions and other text material on
product labels, components etc. SA2. how to enter into the history card details of the fault identified in the air
conditioner
D. Professional Skills
Using tools and machines
The individual on the job needs to know and understand: SB1. how to operate/use test measurement and calibration instruments and set ups,
multi-meter, clamp meter etc.
Interpersonal skills
The individual on the job needs to know and understand: SB2. how to interact with supervisor to understand the daily target SB3. how to interact with co-workers in order to achieve smooth workflow
Reflective thinking
The user/individual on the job needs to know and understand: SB4. how to improve work processes SB5. how to reduce repetition of errors
ELE/N3602 Test functions of assembled air-conditioner
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NOS Version Control
NOS Code ELE/N3602
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 03/12/13
Industry Sub-sector Consumer Electronics Last reviewed on 24/03/14
This unit is about the individual’s level of communication with colleagues and other departments within the organisation. It determines the ability to work as a team member to achieve the required deliverables on schedule.
ELE/N9901 Interact with colleagues
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Unit Code ELE/N9901
Unit Title (Task)
Interact with colleagues
Description This OS unit is about communicating with colleagues and seniors in order to achieve smooth work flow
Scope This unit/ task covers the following:
Interact with supervisor or superior
Coordinate with colleagues
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Interacting with supervisor
To be competent, the user/ individual must be able to: PC1. understand work requirements, targets and incentives PC2. learn about new product models, their features and functions PC3. report problems identified in the field PC4. escalate customer concerns that cannot be handled on field PC5. resolve personnel issues PC6. receive feedback on work standards and customer satisfaction PC7. communicate any potential hazards at a particular location PC8. meet given targets PC9. deliver work of expected quality despite constraints PC10. Have feedback from a happy and satisfied customer
Interacting with colleagues
To be competent, the user/ individual must be able to: PC11. resolve inter-personnel conflicts and achieve smooth workflow PC12. receive spares from tool room or stores PC13. deposit faulty modules and tools to stores PC14. pass on customer complaints to colleagues in a respective geographical area PC15. assist colleagues with resolving field problems PC16. clearly demarcate roles of each team member
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know and understand: KA1. company’s policies on: incentives, delivery standards, and personnel
management KA2. importance of the individual’s role in the workflow KA3. reporting structure
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. how to communicate effectively KB2. how to build team coordination
Skills (S) [Optional]
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ELE/N9901 Interact with colleagues
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A. Core Skills/
Generic Skills
Teamwork and multitasking
The individual on the job needs to know and understand how: SA1. to deliver product to next work process on time
B. Professional Skills
Decision making
The individual on the job needs to know and understand: SB1. how to report potential areas of disruptions to work process SB2. when to report to supervisor and when to deal with a colleague depending
on the type of concern
Reflective thinking
The individual on the job needs to know and understand: SB3. how to improve work process
Critical thinking
The individual on the job needs to know and understand: SB4. how to spot process disruptions and delays
ELE/N9901 Interact with colleagues
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NOS Version Control
NOS Code ELE/N9901
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 03/12/13
Industry Sub-sector Consumer Electronics Last reviewed on 24/03/14
This unit is about the individual’s effort to maintain a safe, healthy and secure working environment.
ELE/N9903 Maintain safe work environment
18
Unit Code ELE/N9903
Unit Title (Task)
Maintain safe work environment
Description This OS unit is about following adequate safety procedures to make work environment safe
Scope This unit/ task covers the following:
Follow standard safety procedures of the company
Participate in company’s safety and fire drills
Maintain good posture at work for long term health
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Following safety measures and standards
To be competent, the user/ individual must be able to: PC1. comply with general safety procedures followed in the company PC2. follow standard safety procedures while handling an equipment, hazardous
material or tool PC3. use of safety materials such as goggles, gloves, ear plugs, caps, ESD pins,
covers, shoes, etc. PC4. escalate about any hazardous materials or things found in the premises PC5. report about any breach of safety procedure in the company PC6. ensure zero accidents at work PC7. avoid damage of components due to negligence in ESD procedures PC8. regularly participate in fire drills or other safety related workshops organised
by the company PC9. ensure no loss for company due to safety negligence
Maintaining good health and posture
To be competent, the user/ individual must be able to: PC10. maintain appropriate posture, especially in long hours of sitting or standing
position and in handling heavy materials PC11. participate in company organised health sessions such as yoga,
physiotherapy or games PC12. handle heavy and hazardous materials with care and using appropriate tools
and handling equipment such as trolleys, jacks and ladders
Knowledge and Understanding (K)
B. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know and understand: KA1. company’s policies on: incentives, delivery standards, and personnel
management KA2. company occupational safety and health policy followed KA3. company emergency evacuation procedure KA4. company’s medical policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. how to maintain the work area safe and secure KB2. how to handle hazardous materials, tools and equipment
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ELE/N9903 Maintain safe work environment
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KB3. emergency procedures to be followed such as fire accidents, etc. KB4. long term value of good posture and use of appropriate handling equipment
Skills (S) [Optional]
C. Professional Skills
Handling safety equipment
The individual on the job needs to know and understand: SB1. significance of using safety materials such as gloves, etc. SB2. how to use safety equipment such as fire extinguisher during fire accidents
ELE/N9903 Maintain safe work environment
20
NOS Version Control
NOS Code ELE/N9903
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 03/12/13
Industry Sub-sector Consumer Electronics Last reviewed on 24/03/14
Next review date 24/03/15
Qualifications Pack For Functional Tester-RAC
21
Keywords /Terms Description
Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.
Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.
Sub-function Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.
Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.
Occupational Standards (OS)
OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.
National Occupational Standards (OS)
NOS are occupational standards which apply uniquely in the Indian context.
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.
Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.
Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.
Knowledge and Understanding
Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard.
Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
D
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Qualifications Pack For Functional Tester-RAC
22
Core Skills/ Generic Skills
Core skills or generic skills are a group of skills that are the key to learning and working in today’s world. These skills are typically needed in any work environment in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.
Keywords /Terms Description
NOS National Occupational Standard(s)
NVQF National Vocational Qualifications Framework
NSQF National Qualifications Framework
NVEQF National Vocational Education Qualifications Framework
