Converging Technologies

Delegation, 24 April 2008

Converging Technologies

OTEN

Learning Support Site

(OLS)

for Online

Distance Learners

Paula E. Williams

A/CEO

Learning Technologies Unit (LTU)

Open Training & Education Network (OTEN)

TAFE NSW - WSI


Background information

• OTEN is the major DE provider in TAFE NSW• 38,000 distance education students• 50% located in Sydney metropolitan area• 50% in regional NSW, Australia and OS• predominantly in the 24-40 age group• mostly studying part-time• 3,000 students studying online (7.8%)


Key Supporting TechnologiesOTEN Learning Support (0LS) site uses the Internet to support all DE students not just those studying online.(April 2002)

• 24 x 7 online support & services to all students• Communication tools

– Email (broadcast)– Forums– Announcements

• Provision of personalised information and management• Assignment interface, student results and progress• off-site teachers supported and provision of documents • Managed using a devolved model


Delivery model

• Continuous enrolment (Nov. to Aug.)• Self-paced learning (no classes or cohorts)• Individual student management via SAM• Comprehensive learning materials • Online courses/modules using Janison• 200 on-site and 600 off-site teachers• Teacher support via OLS, phone, email, letter• Online support for all students via the OTEN

Learning Support site (OLS)


Student data showsOTEN growth since 2002• 93% use email• 83% surf the internet• 68% have Broadband at home vs 32% with

dial-up connections• 68% have a mobile phone• 29.5% have an mp3 player• 53% are interested in more flexible modes

of learning


OTEN’s growth on the OLS


OLS growth logins..


OTEN Distance

Education Student

Logon

Student Administration

and ManagementDatabase

(SAM)

Janison Online Learningware

Student e-Services

Access

Access

Logon

OTENHome page

OTEN Learning Support

Site(OLS)


OLS: OTEN Student Portal

• OLS integrated with SAM

• Access to Janison via OLS

• Access to DET SeS website

• Support pages for 1,500 modules

• Devolved management model


Key Supporting Technologies

• SAM – Student Administration and Management System (staff only)

• OTEN Web Site – public access

• Online Courses – using TAFE Connect product based on the Janison platform


OLS Tools and Features for Students

• Module level support: supplementary activities and practice assessments; FAQs; links; addendums and updates

• Online access to assignments and online assignment submission

• Teaching Section Helpdesk contact details• Pathway to online learningware (Janison)• Update student contact details (passed back to SAM)• Access to information from SAM: eg dispatch and progress• Access to TAFE NSW Student eServices• TAFE past exam papers• Personalised Study Planner• Bulk email and mail merge tools


Student Administration and Management (SAM)

Course and recognition enquiry• Enrolment• Dispatch• Progress• Teacher• Courseware• Planning• Employee• Distribution and Stock Control• Security


What our students wantEasy access to administrative information

For example: -to update their contact details– dispatch information.

• Easy access to teachers and support staff

• Tools to communicate with other students• Access to their assignments, anywhere,

anytimeAnd are increasingly MOBILE LearnersAnd are increasingly MOBILE Learners


What Teachers want

One to many communication tools• FAQs • Broadcast email• Online forums

Module level support for students

Support for off-site teachers– Course newsletters– On-site teachers contact details – Marking Guides– Assessment review/validation

A range of appropriate learning technologies

Go to OLS


Sydney Morning Herald - 1st October 2005

OTEN students are predominantly 24-40yrs


• Hard copy (paper-based resources/notes)• CD ROM• Online modules

• Personal Computers with access to Internet1. Email - TAFE provided emails, broadcast

Email2. OTEN Learning Support (OLS) Site

• my assignments

• my dispatch

• my progress

• my planner

OTEN distance education tools


1. MP3s (iPods, ipod Nanos) for Podcasting

2. Mobile Phones for

•SMS/MMS connection

•Moblogging/audioblogging/

• video

3. Social Software (web 2.0 tools)

•Blogs, wikkis, RSS

4. Personal Digital Assistants MMS,Video

5. Experiential (Virtual Classrooms,

Adobe Connect, Breeze)

OTEN Options for Supporting Technologies


HOW?

Currently OTEN is evaluating the following learning technologies for potential application via the OLS site:

Virtual Learning Environments

Interwise, Elluminate, Didasko, Moodle, Centra, Adobe Connect., Janison, Sakai

Digital Presentation Tools:

PhotoStory 3, Moviemaker

Online Assessment Tools:

Questionmark, Quizzler, Vetassess, Hot Lava, Captivate 3,

Collaborative ToolsSocial Software ToolseNote Taking Tools

Janison Forum, Chit Chat Wikis, Blogging, Moblogging, plone, ejournals, Wikispaces.net private label

Audio Tools: Podcasting, Mp3, Player, Audio Navigator, Audacity

Mobile Devices SMS/MMS Trials :

iPAQ600 HP PDA’s, Smart Phones, G3 Mobile phones


Conclusion

Already, new socio-economic trends have arisen along with new and emerging technologies. This will require change to educational curricula, workforce skills, new teaching and learning models, and as consequence business strategy models.

New OLS


OTEN SMS Trial 2005

Hi K… Ru f3 2 c my nu car 2day or L8r on 2moro ?


The SMS trial will give OTEN the opportunity to provide greater feedback and communication to enhance student support for personalised learning

LA 3459due in 2days1/5/05


Hi dudes !C g8 pic of my lil brother with nu ipod goto Mpeg + hear downloads on my blogsite..

MMS

Audiopeg and Video Messaging…


Students will have the choice via OLS to have messages communicated to them either by SMS/Email/Post

InformationDeliveryMotivation

SMS/Email/PostSMS/Email/Post

Future Outcome of TrialFuture Outcome of Trial

SMSSMS

Broadcast SMS

From Teachers

MessageData Base

MessageData Base

Student Administration & Management

OLS PLANNER

MMSMMS

Mp3Mp3

VideoVideo

New OLS




My Planner


It’s NO use his mobile isn’t switched on!

It’s NO use his mobile isn’t switched on!

“….Mmmm Learning …anywhere, anytime!”

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