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Conversation Skills: Conversation Skills: Listening Listening
IntroductionsIntroductions RED – “What is your favorite book and why?”RED – “What is your favorite book and why?” BLUE – “What is the last movie you saw? BLUE – “What is the last movie you saw?
How was it?How was it? GREEN – “What is your favorite musical GREEN – “What is your favorite musical
group and your favorite song?”group and your favorite song?” BROWN – “Do you have a collection? What BROWN – “Do you have a collection? What
is it and how old were you when you started is it and how old were you when you started it?”it?”
YELLOW – “What country would you like to YELLOW – “What country would you like to visit and why?”visit and why?”
ORANGE – “What was your best vacation ORANGE – “What was your best vacation ever and why?”ever and why?”
Is This a Conversation? Why?Is This a Conversation? Why?So what do you
think of the color, I look good don’t you
think?
What is a What is a Conversation?Conversation?
At least 2 peopleAt least 2 people Take turnsTake turns
She Says…… He Says
Conversation Skills: Conversation Skills: ListeningListening
Look at the person who is talkingLook at the person who is talking
ListeningListening Look at the person who is Look at the person who is
talkingtalking Think about what is being saidThink about what is being said Wait your turn to talk – don’t Wait your turn to talk – don’t
interruptinterrupt Stand at an appropriate Stand at an appropriate
distancedistance
What facial expressions or body What facial expressions or body postures show that you are too postures show that you are too close during a conversation?close during a conversation?
Am I Too Close? Activity
Genuine Genuine ListeningListening
Listen with your eyes, Listen with your eyes, heart, and earsheart, and ears
Stand in the other Stand in the other person’s shoesperson’s shoes
Give feedback to Give feedback to show you’re listening show you’re listening (role play)(role play)
www.acersplace.com
Let’s Try It:Let’s Try It:
Read your statement to Read your statement to me.me.
Everyone watch and rate Everyone watch and rate how well I listen. Did I:how well I listen. Did I: Look at the speaker?Look at the speaker? Wait my turn to speak?Wait my turn to speak? Listen genuinely?Listen genuinely? Stand at an appropriate Stand at an appropriate
distance?distance?
4 Poor Listening Skills4 Poor Listening Skills Spacing OutSpacing Out Selective ListeningSelective Listening Word Listening(no feeling)Word Listening(no feeling) Self-centered ListeningSelf-centered Listening
From: 7 Habits of Highly Effective Teens by Sean Covey
Hearing only parts I’m interested in…….
Role PlayRole Play
Identify Identify examples of examples of good and poor good and poor listeninglistening
How Well Did You Listen?How Well Did You Listen? RED – “What is your favorite book and why?”RED – “What is your favorite book and why?” BLUE – “What is the last movie you saw? BLUE – “What is the last movie you saw?
How was it?How was it? GREEN – “What is your favorite musical GREEN – “What is your favorite musical
group and your favorite song?”group and your favorite song?” BROWN – “Do you have a collection? What BROWN – “Do you have a collection? What
is it and how old were you when you started is it and how old were you when you started it?”it?”
YELLOW – “What country would you like to YELLOW – “What country would you like to visit and why?”visit and why?”
ORANGE – “What was your best vacation ORANGE – “What was your best vacation ever and why?”ever and why?”
So, what do you think?So, what do you think?
Can you think of any times when you should NOT listen?
Listening Skills:
•Look at the person Look at the person
who is talkingwho is talking
•Think about what is Think about what is
being saidbeing said
•Wait your turn to talk Wait your turn to talk
– don’t interrupt– don’t interrupt
•Stand at an Stand at an
appropriate distanceappropriate distance
•Listen genuinely Listen genuinely
“Social Power” Point