Conversations with people who have long-term conditionsScenarios for discussion

Loy Lobo (loy.lobo@bt.com)

© British Telecommunications plcRegistered office: 81 Newgate Street, London, EC1A 7AJ.  Registered in England no: 1800000

The NHS and BT

BT has worked with the NHS for more than 60 years. It is now one of its largest suppliers of IT and communications services and has played a key role in supporting the evolution of the modern day NHS.

Undoubtedly BT’s most high-profile NHS work is on the NHS National Programme for IT (NPfIT), the largest non-military IT project in the world.  Set up in 2003, the programme supports the NHS to provide better, safer care by delivering computer systems and services which improve the way patient information is stored and accessed.

© British Telecommunications plcRegistered office: 81 Newgate Street, London, EC1A 7AJ.  Registered in England no: 1800000

Conversation Scenarios

Pharmacist NHS Direct Out of Hours

Urgent Care

Centre

Emergency

Admissions

Outpatient

Appointments

Telecare

Telehealth

Videoconference

Tel

emed

icin

e

© British Telecommunications plcRegistered office: 81 Newgate Street, London, EC1A 7AJ.  Registered in England no: 1800000

Telehealth Map of England

Home-based remote telehealth

monitoring in England.

New coding from 20 Sept 2010

Blue - COPD

Red - HF

Green - Diabetes

Mauve - COPD and HF

Purple - COPD, HF and

Diabetes

Yellow - intention

Turquoise - no current public

information

Map produced by DH

© British Telecommunications plcRegistered office: 81 Newgate Street, London, EC1A 7AJ.  Registered in England no: 1800000

Conversation Scenarios

Pharmacist NHS Direct Out of Hours

Urgent Care

Centre

Emergency

Admissions

Outpatient

Appointments

Unified informed

conversation