Date post: | 10-Jul-2015 |
Category: |
Business |
Upload: | leanstartupconf |
View: | 185 times |
Download: | 1 times |
Gatekeeper
4 Key Gatekeepers
• Hospital COO
• VP of HR
• Patient Care Manager
• Philanthropy Officer
save money or make money for the gatekeepers
Higher Patient
Satisfaction =
Scores
Higher
Reimbursement
Rates
Billions of dollars in incentives
Patients can say anything…
but
caregivers cannot
- General Responses -
Thanks so much for your note!
I’m just glad I could help.
Your kind words mean the world
to me. You are so welcome!
Replace paper card system for co-worker gratitude
64%
31%
5%
DohJeNotes @ UCSF by Type of Sender
Co-worker = 414
Patient = 200
Family of Patient = 31
Beware of the unexpected
gatekeeper
Turn your gatekeeper into the hero
Successful entrepreneurs set the context
to make choosing easy
www.dohje.com@amandakrantz
Photo Credits:Sylvar
Eric RaeberThomas Hawk
Kathryn HarperCristian Ştefănescu