Convert with ConfidenceBarriers and Benefits of the EHR Switch

Chad TurnerDirector Sales, Group Sales

This event is live as of June 10th, 2015

2

78%of office-based

physicians adopted an EHR as of 2013

Source: Information Week

50%of ambulatory

practices with an EMR are looking

to replaceSource: KLAS

3

45%said patient carewas worse sinceimplementing

an EHR Source: Medical

Economics

65%of physicians said theirEHR systems resulted in

financial lossesfor their practice

Source: MedicalEconomics

What drives the decision to switch?

EHRs that slow providers down

EHRs unable to keep pace with change

Poor return on investment

1

2

3

6

7

Be aware of ongoing costs beyond the initial purchase of an EHR

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SOURCE: Neil S. Fleming, Steven D. Culler, Russell McCorkle, Edmund R. Becker and David J. Ballard, The Financial And Nonfinancial Costs Of Implementing Electronic Health Records In Primary Care Practices, Health Affairs, 30, no.3 (2011):481-489

For an average 5 physician practice:

$32,409 Implementation per physiciancosts an estimated $32,409 through the first 60 days after launch.

$17,100 Maintenance expenseper physician per year amounts to $17,100.

Document management

What is the total cost of ownership?

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Implementation

Ongoing license feeHardware investment

eRxPerformance insight

Maintenance costs

Ongoing trainingLab interfacesRegular upgrades

Regular upgrades

Regular upgrades

Ongoing training

Ongoing trainingMaintenance costs

Maintenance costs

Regular upgrades

What are the biggest barriers to switching?

Implementation 1

60%of EHR

implementations take more

than 6 months

What do you do with your legacy data?

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2

Capex required for initial software license and hardware upgrades

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3

40% of practices find that costs are 31% higher

than the vendor estimated

Fear of getting locked-in to another bad EHR

15

4

10 -15 %drop in provider

productivity

Planning for your EHR switch can be expensive and time consuming

16

Raise capital for new software

Find and hire a consultant to

assist with data conversion

Assess your hardware. Will it be

sufficient for a new software

system?

Develop an implementation

plan that could span as

much as 6 months, with

trainings, installations,

etc.

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How do you do it all

and still successfully run

your practice?

18

The Cloud-based ServicePe

rform

ance

& v

isibi

lity

HIGH

HIGH

Connection to Outcomes

Software

ASP

SaaS

Cloud-Based Service

The Cloud

athenahealth’s award-winning services can help you thrive through change

19“2014 Best in KLAS Awards: Software & Services,” January, 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

#1 Practice

Management System

(1-10, 11-75 physicians)

#2 Practice

Management System

(over 75 physicians)

#2 EHR

(over 75 physicians)

#1 Ambulatory

#2 Overall

Physician Practice Vendor

2014 Best in KLAS

• 73,000+ providers on athenaNet®

• Clients ranging from 1 to 5,000+ providers

• 50 states and 112 medical specialties• $14 billion in client collections per year• 300k physicians on Epocrates• Entry into the Inpatient Space – Jan,

2015

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What you can expect that no one else can deliver:

Immediate Results:

We implement and start

seeing results within 6 months.

Self-funding

investment:

No upfront costs ensure immediate

benefit with

no riskSeamless updates:

without costly upgrades

Partnership: Perpetual monitoring, sharing and

implementation of best practices

2121

++SOFTWARE KNOWLEDG

EWORK

RESULTS

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72,314Providers on our network 

195,900+Active interfaces

$4.8 billionCollections posted per quarter

69 million Patient records

1.2 billion Data transactions processed annually

195,900+ interfaces

(with more than 2,000 new interfaces created

monthly)

 Connectionsto more

than 41,000 pharmacies and

2,000 labsand imaging

centers

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6% increase in collections8% decrease in no show rate

95.6% Meaningful Use attestation rate32% reduction in days in accounts receivable

98% provider adoption rate

We navigate regulatory change so you don’t have to

Meaningful Use Stage 2 attestation

% of HCPs avoiding PQRS penalties in 2015

NATIONAL AVERAGE

33%ATHENAHEALTH

CLIENTS

98.2%NATIONAL AVERAGE

60%ATHENAHEALTH

CLIENTS

93.6%

athenaClinicals rated #1 inusability by KLAS

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“Is Ambulatory EMR Usability Improving?,” June, 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

Usability: Productivity Vs. Effecctiveness

3.0 4.0 5.0 6.0 7.0 8.0 9.0

9.0

8.0

7.0

6.0

5.0

4.0

3.0

AVERAGE

AVERAGE

MORE EFFECTIVE THAN PRODUCTIVE

LESS EFFECTIVE AND PRODUCTIVE

EFFECTIVE AND PRODUCTIVE

MORE PRODUCTIVE

THAN EFFECTIVE

Physician ProductivityHow well can a typical physician accomplish what they need to in a day?

Phys

icia

n Eff

ecti

vene

ssHo

w we

ll do

es th

e EM

R he

lp p

hysic

ians

do

thei

r job

s be

tter?

NextGen

Cerner

Epic

Greenway

athenahealtheClinicalsWorks

GE Healthcare

Allscripts TouchWorks

Allscripts SAC – preliminary, unconfirmed data

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KLAS in 2015 rated athenahealth as a leader in interoperability

Scored as easiest vendor to connect to

Recognized as the best-value connection for improving patient care

“Interoperability 2015: Are we lifting together?," page 4, September 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

Convert with confidence

athenahealth offers a proven strategy for making the switch

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Low start-up cost

• Low implementation fee

• No servers to maintain or upgrade—and no maintenance fees

• We succeed only when you do

athenahealth offers a proven strategy for making the switch

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Smooth Implementation

• Partnership approach involving: project management and coaching, on-demand online training, patented self-service tools

• Proven implementation methodology designed specifically for your practice

• 98% provider adoption rate

athenahealth offers a proven strategy for making the switch

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Expert Transfer of Data

• Hundreds of successful conversions from conventional software providers

• Flexible data transfer options to suit your needs

• A dedicated conversion specialist to guide your selection of clinical data for import

Critical questions to ask when considering a long-term EHR strategy

Does the EHR have a proven track record with programs like MU, PQRS, and ICD-10?

Does the EHR provide a sufficient ROI? What is the total cost of ownership?

Does the EHR help you measure and improve productivity?

How will the vendor partner with you to preserve the integrity of your legacy data?

✔✔✔✔

Thank You