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COORDINATED ASSESSMENT SYSTEM: BACKGROUND
April 9, 2014
HUD
HUD Definition (CoC Interim Rule, Section 578.3)
A centralized or coordinated process designed to Coordinate program participant intake, Coordinated assessment, and Coordinate the provision of referrals.
A centralized or coordinated assessment system Covers the geographic area, Is easily accessed by indiv./fam. seeking housing or services, Is well advertised, and Includes a comprehensive and standardized assessment tool.
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HUD
HUD is requiring CoCs to develop and implement a coordinated access and assessment system for all CoC-and ESG-funded programs
Research shows that coordinated access systems help communities to end homelessness
Results of Research –Why became HUD Policy
Move people through the system - faster Reduce duplication of efforts Serve clients effectively Assist with ending chronic homelessness Make a better match of services to clients’ needs,
reducing returns to homelessness Diversion & Prevention Interim / Transitional Housing Rapid Rehousing Permanent Supportive Housing
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Emergency Shelter
Transitional Housing
Permanent Supportive Housing
Rapid Re-Housing
Homelessness Prevention
Community Supports
TCHCCoordinatedAssessment
SystemCAS
Paradigm shift: Screen IN not OUT
Former System:“Should we accept this household into our program?”
New System:“What housing /service assistance is best for each household and ends their housing crisis quickly and permanently?”
Program-Centric Unique forms and assessment processes to
each organization Does not necessarily ensure match
between need and service received Uneven knowledge about available
housing and service interventions in the CoC
Client-Centric and System Driven Standard forms and assessment processes
used by every program for every client Coordinated referral process across the
CoC Accessible information about available
housing and service interventions in the CoC
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Guiding Question for CAS
Access
Coordinated Referral
Standardized Access and Assessment
Assess Assign
“What housing and service assistance strategy, of the services that are
available, is best for each household?”
• Access points: Homeless Hotline (TCHC CAS) 817-996-8800• Ahomewithhope.orgAccess
• Intake and Assessment in HMIS HAF – Housing Assessment (Any case manager in system)
• Documentation ofPriorityStatus Assessment (TCHC CAS)Assess
• Referral process completed using assessment tracks and eligibility matrix with robust real-time inventory of housing and other resources (TCHC CAS)
• Dynamic PriorityStatus System Assign
• Metrics generated from HMIS• CoC/ESG Agency MOA for CAS Use• Policies and Procedures• Quarterly CoC Board of Directors Reporting/CAS CoC Committee
Accountability
CAS Pieces
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CAS Homeless Hotline
The Household is Homeless
What is the “best fit” housing option for them?
Does it have availability?
Make referral Do they have somewhere else to stay while they wait?
Have them stay there
What shelter has availability?
The Household is not yet Homeless
Are they at risk of homelessness?
What support do they need
to avoid homelessness?
What community resources could help
address their situation?
Y N
Y N
Y N
CAS HMIS Call Center Demo
Connie Nieswiadomy, CoC I&R Specialist
817-996-8800
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What can be assessed by phone?
Risk of becoming homeless Risk of remaining homeless Housing options outside of the homeless
assistance system - DIVERSION Vulnerability to homelessness
Self-sufficiency Service needs Healthy status Eligibility Income and Education
CAS
HAF(any agency,
HMIS)
Resource Inventories
Mario Puga, CoC Resource Specialist
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COORDINATED ASSESSMENT SYSTEM: IDENTIFYING PRIORITY CLIENTS
April 1, 2014
Why prioritize? • Meet the goal of ending chronic
homelessness• Ending the homelessness of persons
with the longest experiences of homelessness
• Targeting scarce resources to accomplish these goals
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HAF – Housing Assessment Form
ETO Based
Available to all HMIS users
Assesses for Possible Housing Interventions
Setting Priorities• HUD NOFAs• Federal “Opening Doors” Plan• Real CoC PIT and HIC numbers• CoC Board of Directors Policy
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Setting Priorities• PSH Policy dedicating 85% to CH• CH with the longest lengths of stays• CH women experiencing victimization
Priority Status• Priority 1: CH for 2 years + (individuals or
families)• Priority 2: CH less than 2 years (individuals
or families)• Priority 3: Non CH Homeless presenting
with significant barriers and special subpopulations: Veterans, Families with Children, AIDS, DV
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Priority Status Applied to Housing Opportunities
• In effect “Pre-Certifying” clients as both eligible and on priority status basis
• FIFO – First in First Out: Documentation of Priority Status (DOPS) classifications are time stamped by TCHC
• A P1 classified client is equal to another P1 classified client: housing either gets us to our goal.
Case Manager Seeking Housing Solution for Client
Documents Homelessness
Gather Documentation of
Disability
Attach Documentation to
client record in HMIS
Request CAS Documentation of
Priority Status
CAS researches and provides Priority Status Classification
DOPS form
Case Manager Proceeds with
seeking housing avaialable
1 2
3 4
5 6
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Documentation• HUD required documentation of homelessness and
disability• Documentation of homelessness
Forms at: AHomeWithHope.orgCritical Documents menu
Documentation of Priority Status• Clients on EXISTING wait lists need to be
assigned their DOPS
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Are we meeting HUD Requirements?
HUD Definition (CoC Interim Rule, Section 578.3)
A centralized or coordinated process designed to Coordinate program participant intake: TCHC CAS and CoC Planning Coordinated assessment, and: TCHC CAS, HMIS and CoC Planning Coordinate the provision of referrals: TCHC CAS and HMIS
A centralized or coordinated assessment system Covers the geographic area: Tarrant and Parker (work to do on Arl and Parker) Is easily accessed by indiv./fam. seeking housing or services: Telephone,
Internet, 211 Is well advertised, and: 211 and Homeless Hotline marketing Includes a comprehensive and standardized assessment tool: DOPS and CAF
and HMIS standardized tools
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Next Steps
TCHC will present the CAS system on April 15CoC Round Table-HAF Housing AssessmentCoC General Meeting-CAS System
TCHC Public Open House Friday May 9
Documentation of Priority Status - DOPS
Client Name: Client Date of Birth:
Client HMIS/ETO Number:
The Tarrant County Homeless Coalition Coordinated Assessment System office verifies that the above named client holds the following priority status documented in the HMIS as of [DATE HERE]:
P1 – Priority 1
Individual with a disability that has been documented by a medical professional or receiving Supplemental Security Income or Social Security Disability Insurance benefits. Living or residing in a place not meant for human habitation, safe haven, or in emergency shelter for at least 2 years.
P2 – Priority 2 Individual or a family with at least one individual or an individual that has been documented by a medical professional and is receiving Supplemental Security Income of Social Security Disability Insurance benefits. Living or residing in a place not meant for human habitation, safe haven, or in emergency shelter for at least 1 year or on at least 4 separate occasions in the last 3 years.
P3 – Priority 3 Non-chronic homeless individual or household with children that have been assessed and denied P1 or P2 status that still face multiple barriers to self-sufficiency and are a priority sub-population:
DV - Victims of Domestic Violence VET - Veteran HIV/AIDS – HIV/AIDS positive
FAM - Household with children under the age of 18 SMI – Severely Mentally Ill UY – Unaccompanied Youth
NP – Non Priority Individual does not meet priority status. Reason for NP status:
Authorizing Official Signature
____________________________ Mario Puga CoC Housing and Resource Inventory Specialist (817) 996-7666 [email protected]
DOPS
TCHC – Coordinated Assessment System DOPS Form - Rev. April 1, 2014