What Role What Role CanCan / / ShouldShould Software SoftwarePlay in Data Governance &Play in Data Governance &
Data Architecture Solutions?Data Architecture Solutions?
Robert S. SeinerRobert S. SeinerKIK Consulting & Educational Services, LLCKIK Consulting & Educational Services, LLCThe Data Administration Newsletter, LLCThe Data Administration Newsletter, LLC
DAMA-NY – September 18, 2008DAMA-NY – September 18, 2008
• CA’s Information Governance MessageCA’s Information Governance Message
• ““Non-Invasive Data Governance”™Non-Invasive Data Governance”™
• Software as the SolutionSoftware as the Solution (?)(?)
• Software as an EnablerSoftware as an Enabler (!)(!)
• Summary: Summary: The Role of Software in Data Governance &The Role of Software in Data Governance &Data Architecture SolutionsData Architecture Solutions
IntroductionIntroductionRobert S. SeinerRobert S. Seiner
KIK Consulting & Educational Services, LLCKIK Consulting & Educational Services, LLCPresident and PrincipalPresident and Principal
The Data Administration Newsletter, LLC.The Data Administration Newsletter, LLC.PublisherPublisher
Robert S. SeinerRobert S. Seineris the President and Principal of KIK Consulting & is the President and Principal of KIK Consulting &
Educational Services, LLC , consultancy thatEducational Services, LLC , consultancy thatfocuses on “Non-Invasive Data Governance”™focuses on “Non-Invasive Data Governance”™& Data Stewardship solutions and meta-data & Data Stewardship solutions and meta-data
management solutions through a blend of management solutions through a blend of consulting, education and mentoring services.consulting, education and mentoring services.
Recent projects include large and medium Recent projects include large and medium scale data governance & meta-data program scale data governance & meta-data program development efforts put in place to support development efforts put in place to support and enable successful corporate-wide and and enable successful corporate-wide and
governmental data integration efforts.governmental data integration efforts.
Computer Associate’sComputer Associate’sInformation Governance Message Information Governance Message 11
• Proactively and consistently manage the vital information that is scattered Proactively and consistently manage the vital information that is scattered across your enterprise across your enterprise with an information governance solution that uses policy-with an information governance solution that uses policy-driven controls to control and discover content. This helps you cost-effectively driven controls to control and discover content. This helps you cost-effectively mitigate risk and enable litigation preparedness.mitigate risk and enable litigation preparedness.
• When managing information you face two key areas of pain — the sheer volume When managing information you face two key areas of pain — the sheer volume of information and mitigating risk. of information and mitigating risk. Your IT organization needs an information Your IT organization needs an information governance solution that can help you:governance solution that can help you:
– Effectively govern your information Effectively govern your information – Leverage existing investments, compliance, discovery, privacy, data Leverage existing investments, compliance, discovery, privacy, data
protection, and knowledge sharing protection, and knowledge sharing – Develop and manage consistent, enterprise-wide information controlsDevelop and manage consistent, enterprise-wide information controls
Computer Associate’sComputer Associate’sInformation Governance Message Information Governance Message 22
• CA's Information Governance solution helps you: CA's Information Governance solution helps you: – Combine technology and servicesCombine technology and services to ensure appropriate controls for to ensure appropriate controls for
accurate information access and availability accurate information access and availability – Manage information proactively Manage information proactively with comprehensive records management, with comprehensive records management,
archiving and discovery capabilities archiving and discovery capabilities – Fulfill legal, regulatory and business obligations Fulfill legal, regulatory and business obligations – Leverage existing investments with the confidence that your governance Leverage existing investments with the confidence that your governance
platform can evolve with your business — all while lowering costs, platform can evolve with your business — all while lowering costs, improving returns and promoting business agilityimproving returns and promoting business agility
• CA’s Information Governance solution delivers: CA’s Information Governance solution delivers: – CA’s unique infrastructure-agnostic approach, which allows you to CA’s unique infrastructure-agnostic approach, which allows you to maximize maximize
existing and future IT investments existing and future IT investments – Modular design and component integration Modular design and component integration that provides easier and less that provides easier and less
costly administration and flexibility costly administration and flexibility – Broad market experience and demonstrated success in Broad market experience and demonstrated success in large-scale large-scale
information governance deploymentsinformation governance deployments
Computer Associate’sComputer Associate’sInformation Governance Message Information Governance Message 33
• Information Governance? Data Governance? Is there a difference?Information Governance? Data Governance? Is there a difference?• Tools? Software? Isn’t Data Governance a “People” Solution?Tools? Software? Isn’t Data Governance a “People” Solution?• Five Minutes on “Non-Invasive Data Governance”™Five Minutes on “Non-Invasive Data Governance”™• Now What Do You Think the Role of Software is in Governance / Architecture?Now What Do You Think the Role of Software is in Governance / Architecture?
• Data Governance is the execution and enforcement of authority Data Governance is the execution and enforcement of authority over the over the management of data and data-related resources. management of data and data-related resources. -- R. Seiner-- R. Seiner
• Data Stewardship is the formalization of accountability Data Stewardship is the formalization of accountability for the management of for the management of data and data-related resources . data and data-related resources . -- R. Seiner-- R. Seiner
DefinitionsDefinitionsAgenda / Data GovernanceAgenda / Data Governance
Sounds like a jobSounds like a jobfor the people.for the people.
• Data Architecture describes the data Data Architecture describes the data structuresstructures used by a business and/or its used by a business and/or its applications. There are descriptions of applications. There are descriptions of data in storagedata in storage and and data in motiondata in motion; ; descriptions of data storesdescriptions of data stores, , data groupsdata groups and and data itemsdata items; and ; and mappingsmappings of those of those data artifacts to data artifacts to data qualitiesdata qualities, , applicationsapplications, , locationslocations etc. etc. -- Wikipedia-- Wikipedia
• Data Architecture describes the data Data Architecture describes the data processedprocessed, , storedstored, and , and utilizedutilized in a given in a given system. It provides criteria for data system. It provides criteria for data processing operationsprocessing operations that make it possible that make it possible to design data flows and also control the flow of data in the system. to design data flows and also control the flow of data in the system. -- Wikipedia-- Wikipedia
• ““Non-Invasive Data Governance”™ can be summed up in a few quick statements: Non-Invasive Data Governance”™ can be summed up in a few quick statements: – Data steward Data steward responsibilities are identified and recognized, formalized and responsibilities are identified and recognized, formalized and
engaged engaged according to their existing responsibility rather than being assigned or according to their existing responsibility rather than being assigned or handed to people as more work. handed to people as more work.
– The governance of data is applied to existing policies, standard operating The governance of data is applied to existing policies, standard operating procedures, practices, and methodologies … procedures, practices, and methodologies … rather than being introduced or rather than being introduced or emphasized as new processes or methods. emphasized as new processes or methods.
– The governance of data augments and supporThe governance of data augments and supports all data integration, risk ts all data integration, risk management, business intelligence and master data management activities management, business intelligence and master data management activities rather than imposing inconsistent rigor to these initiatives. rather than imposing inconsistent rigor to these initiatives.
– Specific attention is paid to Specific attention is paid to assuring senior management’s understanding of a assuring senior management’s understanding of a practical and non-threatening yet effective approach to governing data practical and non-threatening yet effective approach to governing data that will that will be taken to mediate ownership and promote stewarding of data as a cross-be taken to mediate ownership and promote stewarding of data as a cross-organization asset, rather than the traditional method of “you will do this”. organization asset, rather than the traditional method of “you will do this”.
– Best practices and Best practices and key concepts of the non-threatening approach are key concepts of the non-threatening approach are communicated effectively,communicated effectively, compared to existing practices to identify and compared to existing practices to identify and leverage strengths and enable the ability to address opportunities to improve.leverage strengths and enable the ability to address opportunities to improve.
Practical ApproachPractical Approach“Non-Invasive Data Governance”™“Non-Invasive Data Governance”™
Tools ofTools of“Non-Invasive Data Governance”™“Non-Invasive Data Governance”™
DATA DEFINERDATA
PRODUCER
DATA STEWARDCOORDINATOR
DATA GOVERNANCE ACTIVITY MATRIX
DATADEVELOPMENT
LIFE CYCLE(DDLC)
INFORMATIONGATHERING
(DOMAIN, SYSTEM,STEWARDS)
OPERATIONAL DATA STEWARDS
DATA USER
DATA DOMAINSTEWARD
(or designee)
DATA DOMAIN / LOB/FUNCTIONAL AREA
ASSESSMENT &REQUIREMENTS
PLANNING &ANALYSIS
SOLUTION DESIGN
SOLUTIONDEVELOPMENT
SOLUTION TESTING
SOLUTIONIMPLEMENTATION
SOLUTIONMONITORING &MAINTENANCE
Activity initiated re: this domain,Data Domain Steward is involvedin identifying and recording inforelated Domains, Systems,Stewards per issue or task.
Activity initiated re: this domain,Steward Coordinator is involved inidentifying Operational Stewardsin this LOB/FA that shouldparticipate in this work flow.Assure appropriate businessmeta-data is recorded.
Propose alternativesfor data definitionsolution that best fitswith definedrequirements.
Provide input to thedevelopment of thedata productionsolution.
Coordinate tasks associatedconducting the assessment andrequirements steps.
Provide definitionrequirements &gathering document.Define data needed tooperate business &report results.
Test data solutionfrom a definitionperspective. Assurethat appropriatebusiness meta-data isrecorded.
Provide productionrequirements perdefinition. Producedata needed tooperate business &report results.
Produce userrequirements. Usedata needed tooperate business &report results.
Coordinate activities ofOperational Stewards includingproject timelines, status reporting,tactical decision making. Assureappropriate business meta-data isrecorded.
Coordinate activities ofOperational Stewards includingproject timelines, status reporting,tactical decision making.
Provide datadefinition guidance tobuild the appropriatesolution.
Provide dataproduction guidanceto build theappropriate solution.
Provide data usageguidance to build theappropriate solution.
Coordinate tasks associatedconducting planning and analysissteps.
Propose alternativesfor data productionthat best fits with thedata definitionsolution and definedrequirements.
Propose alternativesfor data usagesolution that best fitswith definedrequirements.
Coordinate activities ofOperational Stewards includingtimelines, reporting. Proposesolution to Data Domain Steward.Assure appropriate businessmeta-data is recorded.
Coordinate tasks associatedconducting planning and analysissteps. Accept or Resolve solutionfrom the Steward Coordinator.
Coordinate activities of allindividuals related to developmentwork including timelines, status,tactical decision making.
SYSTEM SMEs
IT
DATA SMEs
Test data solutionfrom a productionperspective. Assurethat appropriatebusiness meta-data isrecorded.
Test data solutionfrom a usageperspective. Assurethat appropriatebusiness meta-data isrecorded.
Coordinate activities of theOperational Stewards related totesting work including timelines,status, tactical decision making.
Coordinate activities of theOperational Stewards related tosolution implementation includingtimelines, status, tactical decisionmaking.
Coordinate activities of theOperational Stewards related tosolution monitoring &maintenance including timelines,status, tactical decision making.
Perform EIS system testing.Assure that appropriate technicalmeta-data is recorded.
Perform EIS data testing. Assurethat appropriate technical meta-data is recorded.
Coordinate and manage alltechnical aspects of data solutiondevelopment. Assure thatappropriate technical meta-data isrecorded.
Coordinate and manage alltechnical aspects of systemsolution development. Assurethat appropriate technical meta-data is recorded.
Coordinate system design withData Domain Stewards andSteward Coordinators.
Coordinate data design with DataDomain Stewards and StewardCoordinators.
Coordinate and manage alltechnical aspects of systemplanning and analysis with DataDomain Stewards and StewardCoordinators.
Coordinate and manage alltechnical aspects of data planningand analysis with Data DomainStewards and StewardCoordinators.
Coordinate and manage alltechnical aspects of systemassessment & requirementsgathering with Data DomainStewards and StewardCoordinators.
Coordinate and manage alltechnical aspects of dataassessment & requirementsgathering with Data DomainStewards and StewardCoordinators.
Coordinate and manage alltechnical aspects of datainformation gathering with DataDomain Stewards and StewardCoordinators. Assure appropriatetechnical meta-data is recorded.
Coordinate and manage alltechnical aspects of systeminformation gathering with DataDomain Stewards and StewardCoordinators. Assure appropriatetechnical meta-data is recorded.
Participate in datadefinition informationgathering as needed.
Participate in dataproductioninformation gatheringas needed.
Participate in datausage informationgathering as needed.
Coordinate and manage alltechnical aspects of systemsolution implementation.
Coordinate and manage alltechnical aspects of systemsolution monitoring &maintenance.
Coordinate and manage alltechnical aspects of data solutionimplementation.
Coordinate and manage alltechnical aspects of data solutionmonitoring & maintenance.
Coordinate business tasksassociated with solution testingsteps.
Coordinate business tasksassociated with solutionimplementation.
Coordinate business tasksassociated with solutionmonitoring & maintenance.
As part of daily job,identify operationdata issues pertainingto their domain ofdata.
As part of daily job,identify operationdata issues pertainingto their domain ofdata.
As part of daily job,identify operationdata issues pertainingto their domain ofdata.
KIK’s Data Governance Activity MatrixKIK’s Data Governance Activity Matrix
• Software isSoftware is NOT NOT a Data Governance Solution.a Data Governance Solution.
• Data Governance is all about people and executing and enforcing authority.Data Governance is all about people and executing and enforcing authority.
• Software can be aSoftware can be a Data Governance Enabler Data Governance Enabler. . • Software can be used to Software can be used to manage data definition/design, production, usage, …manage data definition/design, production, usage, …• Software can be used to Software can be used to manage work/process flow, data flow, decision flow, …manage work/process flow, data flow, decision flow, …
• However, …However, …– Data will not manage itself!Data will not manage itself!– Software will not manage itself!Software will not manage itself!– Data and Software must be managed!Data and Software must be managed!– Data and Software must be governed!Data and Software must be governed!
• Formalizing of accountability means writing it down or recording who has Formalizing of accountability means writing it down or recording who has responsibility for what.responsibility for what.
• Consider creating your own Common Data Matrix or Steward Repository.Consider creating your own Common Data Matrix or Steward Repository.• Consider creating your own Data Quality Issue Logs that are processed through a Consider creating your own Data Quality Issue Logs that are processed through a
• Meta-Data Repositories require Meta-Data Repositories require Meta-Data GovernanceMeta-Data Governance..• Master Data Tools require Master Data Tools require Master Data GovernanceMaster Data Governance..• Data Modeling Tools require Data Modeling Tools require Data Modeling GovernanceData Modeling Governance, …, …
• Any of CA’s Information Governance Tools will enable Data Governance but they Any of CA’s Information Governance Tools will enable Data Governance but they will not do it without discipline around the use of the tools:will not do it without discipline around the use of the tools:– ProcessProcess– QualityQuality– Responsibility / AccountabilityResponsibility / Accountability– Work Flow, …Work Flow, …
The Role of Software in Data GovernanceThe Role of Software in Data Governance& Data Architecture Solutions& Data Architecture Solutions
• Bottom Line:Bottom Line:– Data Governance & Data ArchitectureData Governance & Data Architecture
will be will be GREATLY ASSISTED GREATLY ASSISTED by the use of Software / Internally Developed Tools.by the use of Software / Internally Developed Tools.– Data Governance & Data ArchitectureData Governance & Data Architecture
will will GREATLY DEPEND ON GREATLY DEPEND ON the use of Software / Internally Developed Tools.the use of Software / Internally Developed Tools.
• Keep in Mind the Software / Internally Developed Tools:Keep in Mind the Software / Internally Developed Tools:– Can make or break your Data Governance Solution.Can make or break your Data Governance Solution.
– Will not be your Data Governance Solution.Will not be your Data Governance Solution.
