Copyright © 2009 – The Vital Village, 6819109 Canada Inc. Personal and Career Resilience in...

Copyright © 2009 – The Vital Village, 6819109 Canada Inc.

Personal and Career Resilience in Uncertain Times

Managing your Life and Career

Michelle KowalchukThe Vital Village / V2 Consulting

March 10, 2009


Agenda• Current Market Realities• What is Resilience and Why is it

Necessary?• Creating Personal Resilience

– Understanding the effects of personal stress indicators on work and lifestyle performance

• Creating Career Resilience– Creating a personal performance brand to

ensure ongoing career success

• Putting it all together


Current Market Realities• The US lost 651,000 jobs last month which is

creating a ripple effect through the Canadian economy

• 3 main automakers are close to bankruptcy• World financial institutions are collapsing• World economy is in a downswing that is being

compared to the Great Depression• Employers are restructuring to handle the

downturn and as a result are asking employees to do far more with far less


What is Resilience

• “the power or ability to return to the original form, position, etc., after being bent, compressed, or stretched; elasticity.”

• “ability to recover readily from illness, depression, adversity, or the like; buoyancy.”

Dictionary.com


Importance of Resiliency

People are like stained glass windows. They sparkle and shine when the sun is out, but when the darkness sets in, their beauty is revealed only if there is a light within.”

Elizabeth Kubler Ross“


How Stress Affects Resiliency– What is Stress?– Effects of Stress on Personal Performance

and Lifestyle– What Are The Early Warning Signs?– Physical & Emotional Impact of Stress– The Role of Satisfaction

Creating Personal Resilience


What Is Stress?

Stress is ENERGY … it’s our body’s automatic mechanism for mobilizing the energy we need

We inject ourselves with stress hormones:

Uppers -- adrenalineModulators -- noradren and

Downers -- cortisol

StressorBody’s Response(Fight or Flight)

-adrenaline

Recovery-noradren

Back to Baseline-cortisol



Effects of Stress on the lifestyle and overall performance

We live longer than our forefathers; but we suffer more from a thousand artificial anxieties and cares. They fatigued only the muscles, we exhaust the finer strength of the nerves. ~Edward George Bulwer-Lytton



What Are The Early Warning Signs?• Physical

– Tight muscles, headaches, insomnia, high blood pressure, illnesses that are difficult to diagnose …

• Emotional– Trouble concentrating, forgetful, prone to negative

thinking, lack of self-esteem…….

• Behavioral– Irritable, impulsive, mistrust others, difficulty making

decisions……



• 5 Stress Stages• Fatigue• Strain on

Relationships• Negative emotions• Aches / Pains Illnesses

DEMANDS !!!

UNCERTAINTIES

Threatened3:1

Energy fromStress

StressBuild Up

VictimFeelings

LessEffective

Physical & Emotional Impact of Stress“Too-Much-Stress” Spiral



Effects of Stress

• Workplace indicators and performance

• One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important. ~Bertrand Russell



Core Wellness FactorsTwelve (12) core wellness factors which impact both

personal wellbeing and performance in all jobs:

•Flexibility and Mobility •Energy and Stamina

•Self Care Opportunities •Work Organization

•Time Management •Setting and Achieving Goals

•Relationships with Co Workers •Relationships with Customers

•Relationships with Management •Focus and Concentration

•Emotional Tension •Work/life Balance



• A Customized Path to building personal resiliency

• Understanding the Vitality Quotient

• Understanding your Stress Type



• Personal Vitality Quotient

• Six Stress Types =>• Action Plan most

effective for you

Loner

DrifterCliff Walker

Basket Case

Worry Wart

Speed Freak

Understanding Your Stress Type



Managing Your Stress Type

Stress Type Top 2 Suggested Actions

1. Worry Wart Relaxation Values & Goals

2. Speed Freak Values & Goals Relaxation

3. Drifter Communications Values & Goals

4. Loner Values & Goals Communication

5. Cliff Walker Nutrition Relaxation

6. Basket Case Nutrition Exercise



• Know your Satisfiers– Satisfiers are

experiences that have satisfied you before and you know will again.

– Identify satisfiers from your personal life and your work life

The Role of Satisfaction



Take 3 Strategic Steps

1. Know your personal satisfiers

2. Know what you can & can’t control

3. Take self-serving action…get more satisfier experiences more often

Take 3 Tactical Steps

1. Look forward to them – see visualize

2. Enjoy them actively

3. Relish them afterward

The Role Of Satisfaction

Increase Your Satisfaction By 30%…Increase Your Satisfaction By 30%…



Career Resilience

The elevator to success is broken. You’ll have to take the stairs.”

Joe Girard


What Does This Mean?– Workplaces are changing more rapidly than

ever before– Understanding our personal indicators,

satisfiers and stress types will position us to create a level of resilience that will allow us to weather the storms of change in ways that will allow us to focus on our careers and not the changes themselves.

Creating Career Resilience


Creating Career ResilienceDid You Know?• India has more honor students than we have kids.• China will soon be the #1 English speaking country in the

world.• According to former Secretary of Education Richard Riley,

the top 10 jobs that will be in demand in 2010 did not exist in 2004.

• Nintendo invested $140M in R&D in 2002 - more than Canada and the US combined spent on education.

• There are over 106 million registered users of MySpace. If MySpace was a country it would be the 11th largest.

• The number of text messages sent per day exceeds the population of the planet.

• The amount of new technical information is doubling every 2 years. It is predicted by 2016 it will double every 72 hours.


Career Ladder

Career Models

Traditional hierarchy

Singular path upwards

Move up or stop moving

Work-versus-life balance

Fits more traditional family structure

Assumes workers’ needs remain consistent over time

More conducive to evolving matrix structure (move up or down, or side to side)

Multiple career path options

Move faster, slower; change directions

Work-life balance (Career-life fit)

Aligns to shifting personal priorities

Adjusts as workers’ needs change over time

Career Lattice



Creating the “ME Inc.” Brand



How to Create the Me Inc. Brand– Managing a career requires focus and lends

itself to many of the principles that apply to time management:

• You set goals• You re-evaluate priorities on an ongoing basis• You step out of your comfort zone• You use the tools and resources that are available

to assist you



Your Diversified Me Inc. Portfolio

• Skills

• Knowledge

• Capabilities

• Experience

• Exposure



6 Step Action Plan

1 Be a Strategic Career Planner

2 Understand the Marketplace

3Keep an Accomplishment Journal

6 Step Career

Action Plan

4Have a Powerful Resume

5Engage in

Networking

6Stay on the Cutting Edge



6 Step Action Plan





6 Step Career

Action Plan

5Engage in

Networking




6 Step Action Plan




6 Step Career

Action Plan


5Engage in

Networking




• Write and measure on a regular basis:– specific accomplishments– important projects– notable recognition and examples

where you exceeded expectations– particular activities outside of your

job description

• Actively use this information to:– Sell your skills and abilities inside

and outside of the organization– Have a great dialogue during

performance reviews

Step 3 - Keep an Accomplishment Journal



Step 3 - Questions to Help Identify AccomplishmentsDid you…• identify a problem in your department or company that had been overlooked? • help to improve productivity? • take the initiative to improve something or respond to an immediate need? • suggest a new program for your department or company that was put into

effect? • save your department or company money?• help establish any new goals or objectives for your department or company? • implement or improve a new system or procedure in your department or

company? • change in any way the nature of your role? • present any new ideas that were put into effect? • undertake an assignment or project that was not part of your job, just because

you were intrigued by the problem? • informally coach or mentor new or fellow team members?

Individual (yourself, others)

Team (immediate, departmental)

Organizational (systems, policies, culture)



Step 3 - Your Career Accomplishments Compose a career

accomplishment using the CAR format:

Challenge Action Result

Share accomplishments with your group

Choose one statement to share with the entire group



6 Step Action Plan




6 Step Career

Action Plan


5Engage in

Networking




6 Step Action Plan




6 Step Career

Action Plan


5Engage in

Networking




Step 5 - Networking Is….• Developing and maintaining a line of

communication with people you know, or would like to know, for the purpose of getting and sharing information for mutual gain

• Networking is– planned – purposeful – ongoing – reciprocal



Step 5 - Networking is NOT…• manipulative• “schmoozing”• unplanned• asking for a job!



Step 5 - The Necessity of Networking• Taking the time to network is key to career

management, survival and success• Networking within the organization; through

associations, conferences, and training can build multiple champions and mentors

• 60%+ of all jobs come through networking



…if they don’t know who you are.

Step 5 – Networking 101

People can’t do business with you…



• Attending and/or speaking at upcoming conferences and seminars

• Writing and publishing articles in trade or professional journals

• Joining relevant organizations and gaining access to their membership lists

• Establishing a focus group or your personal Board of Directors

• Others?

Creating Career ResilienceStep 5 – Additional Networking Strategies


6 Step Action Plan




6 Step Career

Action Plan


5Engage in

Networking




Putting It All Together• Personal resiliency helps us to understand our

behaviours and satisfiers and manage them during times of strain so that we are able to keep our focus on the big picture

• Career resiliency allows us to take these indicators and satisfiers and build a personal brand that will allow us to create personal career stability and long term satisfaction



Questions


For More Information Contact

Michelle KowalchukThe Vital Village/V2 Consulting

[email protected]

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