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Coral Telecom Ltd.

Redefining Communications

IRIS IVDX LITEProgramming ManualTelecom is our business but we striveto make yours simpler

IRIS IVDX LITE Programming Manual

Coral Telecom Ltd. 2


Notice

The information contained in this document is subject to change without notice. Coral Telecom Ltd. makes no warranty of any kind with regard to this material, including, but not l imited to, the implied warranties of merchantabil ity and fitness for a particular purpose. Coral Telecom Ltd. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Coral Telecom Ltd. Printing History First Edition : 1st June, 2008



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Introduction Welcome to the IRIS IVDX LITE Program Interface Manual. The greatest benefit of IRIS is its high level of flexibility; whereby the user/programmer can alter any combination/setting through a simple interactive customer program interface. This manual is a highly detailed explanation of the Program Interface. By means of this interface, virtually all your present and future communication needs can be customized. This manual gives information on how to use the Program interface and how to configure the systems in terms of hardware and software. The various commands used in the Programming Interface pertaining to extensions, trunks, system and other related features are given in separate sections where they are listed in ascending order.



Index

Introduction .............................................................................................................................5

Chapter 1................................................................................................................................11 General Description...............................................................................................................11

Chapter 2................................................................................................................................13 Hardware Setup.....................................................................................................................13

IRIS IVDX LITE Cards Description...................................................................................... 13 Main Controller Card MCC/CPU............................................................................................ 13 Peripheral Cards ...................................................................................................................... 13 FXO Card :- 8 Port .................................................................................................................... 13 FXS Card: - 8 Port...................................................................................................................... 13 DCC Card :- 8 Port..................................................................................................................... 14 E&M card :- 8 Port..................................................................................................................... 14 Both Way Trunk Card (BWT)/FLC-4 + FTC-4 ......................................................................... 14 UDGT Card (30) ........................................................................................................................ 14 ISN-U (U- Interface)............................................................................................................. 14 IPTC Card .................................................................................................................................. 14

Chapter 3................................................................................................................................16 Command Type .....................................................................................................................16

Chapter 4................................................................................................................................18 Date & Time Setting..............................................................................................................18

Chapter 5................................................................................................................................20 Numbering Plan.....................................................................................................................20

prog through KTS .................................................................................................................26

Chapter 6................................................................................................................................27 Operator Setting ....................................................................................................................27

Operator hunt group setting........................................................................................................ 27 Member setting in operator hunt group ...................................................................................... 27 Log-in / log-out of the hgroup members, ................................................................................... 27 How to set the operator key phone to pick up the desired incoming call ................................... 28 Reminder port of the operator hunt group .................................................................................. 28 How To Define A VIP Extension............................................................................................... 29

Chapter 7................................................................................................................................30 Extension Commands............................................................................................................30

Chapter 8................................................................................................................................60 Extension/Trunk Name Setting ............................................................................................60

Chapter 9................................................................................................................................62 Trunk Commands .................................................................................................................62

Chapter 10..............................................................................................................................76


IRIS IVDX LITE Programming Manual Class of Service ......................................................................................................................76

Chapter 11..............................................................................................................................95 DID Groups............................................................................................................................95

Chapter 12............................................................................................................................102 DOD Groups ........................................................................................................................102

Chapter 13............................................................................................................................109 System Commands ..............................................................................................................109

Chapter 14............................................................................................................................134 Feat Commands...................................................................................................................134

Chapter 15............................................................................................................................148 Network Commands............................................................................................................148

Chapter 16............................................................................................................................155 Q-Signaling (QSIG) .............................................................................................................155

Chapter 17............................................................................................................................162 ACD Commands..................................................................................................................162

Chapter 18............................................................................................................................170 CLI Library .........................................................................................................................170

CLI Library for incoming......................................................................................................... 170

Chapter 19............................................................................................................................172 Flexible keys setting of key phone & DSS .........................................................................172

Chapter 20............................................................................................................................176 Authorisation Password......................................................................................................176

Chapter 21............................................................................................................................178 Addition & deletion of the cards ........................................................................................178

Adding a card ........................................................................................................................... 178 Deleting a card ......................................................................................................................... 179

Chapter 22............................................................................................................................180 Changeover Timings Setting ..............................................................................................180

Chapter 23............................................................................................................................182 Holidays Setting...................................................................................................................182

Chapter 24............................................................................................................................184 Cost Table & Code Table....................................................................................................184

Chapter 25............................................................................................................................190 Voice Guidance ....................................................................................................................190

Chapter 26............................................................................................................................196


IRIS IVDX LITE Programming Manual External Voice Mail Integration ........................................................................................196

Voice Mail Integration with Inband Signaling ......................................................................... 196 Voice Mail Integration with Outband Signaling ...................................................................... 198

Chapter 27............................................................................................................................203 Backup & Restore................................................................................................................203

How to replace the MCC software version .............................................................................. 205

Chapter 28............................................................................................................................209 Gain Setting..........................................................................................................................209

Chapter 29............................................................................................................................211 Snap Commands..................................................................................................................211

Chapter 30............................................................................................................................219 Setting of Sys Dial Tone & Ring Cadence of Extensions .................................................219

System Dial tone & RBT Setting ............................................................................................. 219 Ring Cadence of analog & digital extensions .......................................................................... 220

Chapter 31............................................................................................................................221 Bulk Programming..............................................................................................................221

Chapter 32............................................................................................................................223 System Programming from key phone ..............................................................................223

Printing Commands.................................................................................................................. 223 Host Computer Interface .......................................................................................................... 223 Day / Night Mode Changing .................................................................................................... 223 ASMDR Printing...................................................................................................................... 224 Erasing of ASMDR of Specific Ext ......................................................................................... 224 Reset Extension Password........................................................................................................ 224 Class of service changeover ..................................................................................................... 224 Outward Dialing Rights For Extension .................................................................................... 224 Incoming Trunk Line Landing ................................................................................................. 225 Trunk Landing At Day/ Night Mode........................................................................................ 225 Set System Time....................................................................................................................... 226 Set System Date ....................................................................................................................... 226 Call Budgeting Amount............................................................................................................ 226 Change System Password......................................................................................................... 226 Fill Library Numbers................................................................................................................ 227 Attendant Programming........................................................................................................ 227 Enable/ disable incoming & outgoing on trunks. ..................................................................... 227 Checking of the 16 KHz counter of any extension/trunk for current month ............................ 227 Checking of the 16 KHz counter of any extension/trunk for previous month.......................... 227 Call Forwarding of an ACD to another ACD........................................................................... 228 Enable or disable the VSN message `Bill not paid on any specific extension ........................ 228 Current mode (Day / Night) view on Key phone ..................................................................... 228

Chapter 33............................................................................................................................229 Remote Programming .........................................................................................................229



Remote programming through modem .................................................................................... 229 Remote programming through IP............................................................................................ 229

Chapter 34............................................................................................................................231 System Programming View Commands............................................................................231

Chapter 35............................................................................................................................233 Abbriviations Used ..............................................................................................................233



Chapter 1 General Description

The Program interface is a detailed menu-driven interface for programming the IRIS IVDX LITE. It also provides access to the diagnostic facilities of the system software. The Programmes can be entered through any video display data terminal. The Mcc card of the IRIS IVDX LITE has got one serial port and one 10/100 Mbps Ethernet port. The Ethernet port on the card is used for connecting the system to the data terminal for programming Or can be used for receiving the Data for applications like billing that need to be driven. The Ethernet port can be used for programming purpose by the use of telnet port i.e. port 23.The baud rate of the serial port interface is 19200 bits per second. Access to the Program Interface is restricted to trained and qualified programmers as uncertified personnel can unknowingly cause serious damage to the communication system database. The Terminal displays prompts and instructions in English, which are generated by the IRIS IVDX LITE. The programmer can usually make an entry, skip to the next prompt or exit the programming function. Entries are made using a standard keyboard and the software supports standard keyboard strokes likes DELETE, BACKSPACE etc. Entries are displayed as they are keyed in. All the commands are case insensitive. However the password, which you enter, is case sensitive. Ctrl + L can be used for entering the last command again. All the changes made into the system through the programming interface are real time(i.e the changes are made to the system as the command is executed ). But programmer need to commit the same after entering the required programming details to save those changes. Programming can also be done through the web based programming interface which is more user friendly and worked the same way as for other applications like for modems.



Chapter 2 Hardware Setup

IRIS IVDX LITE Cards Description Main Controller Card MCC/CPU This Card is the Main Control Card of the system. This card supports maximum 480 ports.

Some of these functions are port connection management, feature management, generic

software installation, feature authorization, database management, database backup and

restoration, program interface input / output and diagnostic testing.

MIC Card MIC card performs following functions-

a) 16 minutes music recording. b) 2 VSN ports (For Voice guidance). c) DTMF Generators and Receivers d) MFC Tones Generation and Decoding e) All tones (Dial tone, Ring back tone, Busy tone etc.) f) RMI Remote maintenance interface

Peripheral Cards FXO Card :- 8 Port It is used for giving analog Lines. It is a 8/12 Port Card. Line Operating Voltage is 48V. Features provided by this card are

a) DTMF receiver and dialer b) Polarity Reversal c) FSK CLI d) DTMF CLI e) Integrated Test & Diagnostic Features - ITDF f) Message waiting facility

FXS Card: - 8 Port This card is used to terminate the analog trunk lines. This is a 8 Port Trunk Card. FTC supports following features -

a) Polarity Reversal Detection. b) DTMF CLI detection.



DCC Card :- 8 Port This card is used to connect the key phones. It supports 8 key phones. E&M card :- 8 Port This Card Supports 8 E & M Ports. Both Way Trunk Card (BWT)/FLC-4 + FTC-4 This card is used to generate the level DID trunks as well as terminate the level DID trunks. This Card Supports 4 BWT Lines. Also same card can be used as combo card with 4 flc ports & 4 ftc ports as per the requirement. UDGT Card (30) This Card supports 30 Digital trunks. Hardware for E1/PRI is same only command is required to switch the current configuration as required which can be changed in the field also by the same command. Using E1 or PRI, two exchanges can be tied-up. Moreover QSIG can be installed over PRI. ISN-U (U- Interface) This card is used to provide the ISDN BRI trunk. This Card will support 8 ISDN lines (U Interface). IPTC Card IRIS is a full fledged IP PBX. Iris has a VOIP card which serves as a trunk card for the users of IRIS . The card is a 30 port trunk card. Shared Service Cards Voice Prompt Card 8 port VSN card (in future) This is a 8 port VSN card . This card is used for providing voice guidance to the users for internal calls. However it can also be use to extend the VSN ports of the system.


IRIS IVDX LITE Programming Manual How to Start Programming The Program Interface terminal device can be connected to the system either through the RS232 Port interface or Ethernet interface. The serial asynchronous RS232 interface of some PCs is equipped with a DB25 connector, while others are equipped with a DB9 connector. The following table gives the connections to be made for both these types of connectors with the RS232 port of IRIS IVDX. DB9 connector DB25 connector Data terminal IRIS IVDX Data terminal IRIS IVDX Pin no. 2 Pin no.3 Pin no. 2 Pin no. 2 Pin no. 3 Pin no.2 Pin no. 3 Pin no. 3 Pin no. 5 Pin no.5 Pin no. 7 Pin no. 5 The terminal communication parameters of the serial port are given below: Data transfer rate 19200 b/s Parity None Data word length 8 bits Stop bits 1 bit Format Asynchronous data, standard ASCII character set

Before connecting the serial port of the computer to the RS232 port of IRIS IVDX, switch off the system & then connect the cable. Run the terminal software in the Computer after setting the parameters as given above. Note: Any Terminal software like Term, Xtalk can be used for programming the IRIS IVDX, after setting the communications parameters as given above. The Ethernet port is also used for the programming/call data / HMS Integration / Cap. The communication parameters of this Ethernet port are as- Host Adress 192.168.0.198 (default IP) Port number 23



Chapter 3 Command Type

The next parameter after the Programming Function specifies the type of command, which you are going to enter. This parameter must be one of the following words. acd - For setting ACD related features. bgrp - To define the boss groups. card - For adding or deleting a card. cdb - To set the card database. code - For filling the STD & ISD code table. cos - For defining the class of service. cotm - For setting the auto D/N change over timings for the system. debug - This command is used for debugging. didg - This command is used to define the groups of incoming trunks. dodg - This command is used to define the groups of outgoing trunks. ext - For programming any extension parameter. flex - For programming flexible numbering. gain - To set the gain of the ports with respect to various types of trunks. keys - For setting the definition of the KTS, DSS & ABCD keys. name - For entering the name of an extension. net - For programming the network parameters. pswrd - For programming the passwords. pnt - For programming any TRUNK parameter. port - For programming any port in the system. qsig - For activating qsig feature. rsrd - For defining the dialout table. sys - For programming any system parameter. timer - To set the various timers. toll - For programming the call charges. Note that the Programming Function & Command type can be viewed by the command `help Example M>help CORAL IRIS IVDX-I (Ver 1.01) PROGRAMMING INTERFACE TERMINAL COMMAND FORMAT : (BASIC COMMAND) (COMMAND TYPE) (NUMBER) (FEATURE) ***** BASIC COMMAND SET ADD RESET DELETE SHOW DATE HDD HELP LOGIN LOGOUT PING REPEAT SNAP TIME ***** COMMAND TYPE ACD - SET/RESET ACD [par] BGRP - SET/RESET BGRP [par]


IRIS IVDX LITE Programming Manual CARD - ADD/DELETE CARD [crdtype] CDB - SET CDB CODE - SET/RESET CODE [entry] COS - SET/RESET COS COTM - SET COTM DEBUG - SET/RESET DEBUG DIDG - SET DIDG [par] DODG - SET DODG [par] EXT - SET/RESET EXT [par] FLEX - SET FLEX GAIN - SET GAIN KEYS - SET KEYS NAME - SET NAME NET - SET NET PSWRD - SET PSWRD PNT - SET/RESET PNT [par] PORT - SET PORT [dup] QSIG - SET QSIG [par] RSRD - SET/RESET RSRD .. SYS - SET/RESET SYS [par] TIMER - SET TIMER TOLL - SET TOLL



Chapter 4 Date & Time Setting

For setting or changing system date and time following commands are used, time This command is used for setting the system time. The format of the command is,

time

Where, hh - Hours mm - Minutes ss - Seconds

Note: The time should be in 24 hour format. Command from Key Phone-:

Prog + PSW + + 61 DD MM YY W Where DD is new day of month 01 to 31. MM is new Month of year 01 to 12. YY is new Year for system 00 to 99. W is new day of Week (0 for Sunday, 1 for Monday & so on) date This command is used for setting the system date. The format of the command is,

date

Where, dd - Date mm - Month, yy - Year w - Week day (0 for Sunday, 1 for Monday & so on).

Note: Date & time of the system can be set through key phone also. Command from Key Phone-:

Prog + Psw + .+ 43 HH MM SS

Where HH is 00 - 23 as hours. MM is 00 - 59 as minutes. SS is 00 - 59 as seconds.



Chapter 5 Numbering Plan

The numbering plan is used to determine the numbering scheme of the system. Dialing digits via the keypad of a telephone instrument or programmed buttons on the key phone, is the users method of instructing the system to call another user or to access a trunk line or to activate any feature. The numbering plan defines the access codes of each of the physical ports in the system and also the access codes for various features. The system has got a default numbering plan, which can be altered according to the requirement of user. Extension / Trunk/ feature numbering can be set in any combination i.e. single to eight digit. By default numbering plan is of 4 digits for extensions and 4 digit for trunk. However it can be changed from single to eight digits. even * & # also can be used for the same. The default extension numbering starts from 2000 onwards and the trunk numbers start from 7000 onwards depending on location of cards. The maximum length of the defined extension / trunk/ feature number will have to be defined. Note this is mandatory. To define the same, command is:

set sys numlim If more than 4 digits numbering plan is used, `numlim also has to be defined as per the maximum length of the used numbering plan. By default: Numlim is defined 4. To have a view of the numbering plan, command is,

show flex Now IRIS will show all the ports of the entered card & next card also. A sample of the display of flexible numbering scheme is given below : M>show flex 0 Numbering Plan FM 0 TO 64 0,00->2000 | 0,01->2001 | 0,02->2002 | 0,03->2003 | 0,04->2004 | 0,05->2005 | 0,06->2006 | 0,07->2007 | 1,01->7000 | 1,02->7001 | 1,03->7002 | 1,04->7003 | 1,05->7004 | 1,06->7005 | 1,07->7006 | 1,08->7007 | 1,09->7008 | 1,10->7009 | 1,11->7010 | 1,12->7011 | 1,13->7012 | 1,14->7013 | 1,15->7014 | 1,17->7015 | 1,18->7016 | 1,19->7017 | 1,20->7018 | 1,21->7019 | 1,22->7020 | 1,23->7021 | 1,24->7022 | 1,25->7023 | 1,26->7024 | 1,27->7025 | 1,28->7026 | 1,29->7027 | 1,30->7028 | 1,31->7029 | Show Flex [Cardno/flist]


IRIS IVDX LITE Programming Manual 022,22--->Camp C/Any | 022,23--->SCR Status | 022,24--->Redial Cmd | 022,25--->KeyProg | 022,26-Q->UnAssigned | 022,27-Q->UnAssigned | 022,28-Q->UnAssigned | 022,29-Q->UnAssigned | 022,30-Q->UnAssigned | 022,31-Q->UnAssigned | 023,00-Q->UnAssigned | 023,01-Q->UnAssigned | 023,02-Q->UnAssigned | 023,03-Q->UnAssigned | 023,04-Q->UnAssigned | 023,05-Q->UnAssigned | 023,06-Q->UnAssigned | 023,07-Q->UnAssigned | 023,08-Q->UnAssigned | 023,09-Q->UnAssigned | 023,10-Q->UnAssigned | 023,11-Q->UnAssigned | 023,12-Q->UnAssigned | 023,13-Q->UnAssigned | 023,14-Q->UnAssigned | 023,15-Q->UnAssigned | 023,16-Q->UnAssigned | 023,17-Q->UnAssigned | 023,18-Q->UnAssigned | 023,19-Q->UnAssigned | 023,20-Q->UnAssigned | 023,21-Q->UnAssigned | 023,22-Q->UnAssigned | 023,23-Q->UnAssigned | 023,24-Q->UnAssigned | 023,25-Q->UnAssigned | 023,26-Q->UnAssigned | 023,27-Q->UnAssigned | 023,28-Q->UnAssigned | 023,29-Q->UnAssigned | 023,30-Q->UnAssigned | The defined codes of the features can be viewed by the command `show flex 16 & onwards M>show flex 16 Numbering Plan FM 512 TO 576 16,00->0 |16,01->600 |16,02->601 | 16,03->602 |16,04->603 |16,05->604 | 16,06->605 |16,07->606 |16,08->607 | 16,09->608 |16,10->609 |16,11->610 | 16,12->611 |16,13->612 |16,14->613 | 16,15->614 |16,16->615 |16,17->616 | 16,18->617 |16,19->618 |16,20->619 | 16,21->620 |16,22->621 |16,23->622 | 16,24->623 |16,25->624 |16,26->625 | 16,27->626 |16,28->627 |16,29->628 | 16,30->629 |16,31->630 |17,00->8900 | 17,01->8901 |17,02->8902 |17,03->8903 | 17,04->8904 |17,05->8905 |17,06->8906 | 17,07->8907 |17,08->8908 |17,09->8909 | 17,10->8910 |17,11->8911 |17,12->8912 | 17,13->8913 |17,14->8914 |17,15->9 | M>show flex 18 Numbering Plan FM 608 TO 672 19,00->188 |19,01->4994 |19,02->871 | 19,03->872 |19,04->10 |19,05->11 | 19,06->12 |19,07->13 |19,08->181 | 19,10->4747 |19,11->4848 |19,12->3941 | 19,13->3942 |19,14->3943 |19,15->3944 | 19,16->3945 |19,17->3946 |19,18->3947 | 19,19->3948 |19,22->4748 | Show Flex [Cardno/flist] M>show flex 20 Numbering Plan FM 672 TO 736 21,00->81 |21,01->82 |21,02->83 | 21,03->84 |21,04->85 |21,06->861 | 21,07->862 |21,08->863 |21,09->864 | 21,10->865 |21,11->866 |21,12->867 | 21,14->869 |21,15->873 |21,16->870 |


IRIS IVDX LITE Programming Manual 21,17->88 |21,18->874 |21,19->875 | 21,24->876 |21,25->877 |21,26->878 | 21,27->879 |21,28->899 |21,29->199 | 21,31->182 |22,00->184 |22,01->40 | 22,02->411 |22,03->4224 |22,04->4223 | 22,05->4277 |22,06->4261 |22,07->4262 | 22,09->183 |22,16->178 | Show Flex [Cardno/flist] Note :All the above feature codes are defied as default. The numbering plan of the system can be changed using the FLEX command. The numbering of the extensions can range from a single digit to 8 digits. The flexible numbering of the extension can be set as follows:

set flex For example, to set the flexible number of extension 2000 as 3000, the command is:

set flex 2000 3000 For setting the flexible number of extension 2000 as 9, the command is:

set flex 2000 9 The numbering scheme for the various feature codes can also be changed. The format of the command: set flex or, set port Similarly, extension flexible numbering also can be done through port command. Slot & port of any existed number can be viewed by the command,

show flex num Important : If `* & `# are required to set as flexible, first enable the special numbering. For this, the command will be `set sys splnum. The various slot no. & the port numbers for the feature codes are given above. For example, in the default setting, the code for setting the `Group Paging, is 188. Now if it is required to change this code to 54, the command is,

set port 19 00 54 Or set flex 188 54

After this command, the code for activating the group paging will be 54. To view any existing number, command will be,

Show flex num


IRIS IVDX LITE Programming Manual To alot a flexible no. to any port from KTS-:

Prog + Password + 441 + CC + PP + Flex No. + Prog Where CC stands for card no. and PP stands for Port No. To reset any flexible no. allotted to any port from KTS-:

Prog + Password + 440 + CC + PP + Prog Where CC stands for card no. and PP stands for Port No. Flexible Numbering with 0 / * / # `* & `# can be used for flexible numbering of extension / trunk/ feature codes. Means any extension or trunk or feature code can be set as `*202 or `**22 or `*#*# or `0000. Any combination can be used for flexible numbering. Same `flex command will be used for the same. Duplicate numbering A port can have multiple access numbers. Means any feature or any extension can have duplicate number also. This will be done through the following command only.

set port dup For example, if an extension is supposed to be called by 475 & 375 both & the original no. is `2001 than the command will be,

set port 475 dup set port 375 dup

Now the extension 2001 can be called by 375 or 475 as well as 2001. It is applicable for feature code also. All the existing duplicate numbers of the system, can be viewed by the following command,

`show flex 24' Important : If a port is supposed to bring the default mode, the command for the same is,

set port default

prog through KTS



Chapter 6 Operator Setting

Operator hunt group setting IRIS IVDX LITE got 15 ACD groups i.e. ACD 0 to ACD 15. Same ACD groups will be considered as hunt groups also. ACD 15 will be treated as operator ACD. Any other ACD also can be defined as operator. Desired digital key phone should be the member of the operator ACD. A digital key phone, which is supposed to be main operator, should be the first member of the operator ACD. Moreover if auxiliary operators also are required, define those key phones/extensions also in the operator ACD. Total 250 members can be defined in an ACD. By default first digital port is defined as the first member of the operator ACD 15. If no digital port is present, first analog extension will be defined as the first member of ACD 15. Rest members of the Hgroup will be treated as the Auxiliary operators. Member setting in operator hunt group To define the members in the desired hunt group, command is:

set acd member Define the type of landing of the calls in the operator hunt group. Determine whether the call should land on the first member of hunt group always or it should rotate for the next member of the Hgroup for next call. Two types of setting are there. One is Fixed & second is circular.

set acd circ set acd fixed

If `Fixed' type Hgroup is defined, every call will land on the first member & if it is busy than it will be diverted to the next member. With `circ' type ACD, the first call will land on first member of ACD, the next call will land on the second member & so on. Log-in / log-out of the hgroup members, If an AUX operator is not on his seat, he can logout his extension, so that no call will land on that extension in his absence till he gets his extension Logged-In again. To login , extension user has to dial as follows,

Lift the handset & hear the system dial tone. Dial 85 + followed by the login Id + 1

To logout, extension user has to dial as follows,

Lift the handset & hear the system dial tone. Dial 85 + followed by the login Id + 0


IRIS IVDX LITE Programming Manual Note: Any login id can be dialed. Login ID is useful in case of AMS. A DKT/SLT can be logged-out or logged-In through programming interface also through the command: For Logged-out an extension set ext logout For Logged-In an extension reset ext logout For trunk call landing on the operator key phone, trunk landing type should be `hunt landing' & hgroup should be `9'. By default access code of the ACD 63 is the 9. Any extension can call operator by dialing 9. Call landing on the Main operator / AUX OPERATOR will be randomly. There is no rule for any type of call i.e. internal call / trunk call / answer back call. How to set the operator key phone to pick up the desired incoming call Answer Trunk (AT) / Answer Station (AS) / Answer Back (AB) / Answer VIP (AV) / Answer wait (AW) , hot keys also can be defined on the KTS. On a call landing, operator will know the type of the call i.e. whether it is an internal call or trunk call or answer back call or a VIP internal call. Now if operator is logged-out, desired type of call can be picked up by pressing the corresponding key on DKT i.e. either AT/AB/AS/AV/AB.. For this, first define the desired key on all the Key phones of operator hunt group. For this refer the section `Flexible Keys Setting of key phone & DPM of the guide. All the Key phones defined in the operator hunt group, should be logged out. Note that as all the members of the operator ACD are logged-out, on an incoming call landing , no operator will ring. Only the corresponding key will blink as per the type of call i.e. if it is an ordinary internal call, AS will blink, for trunk call, AT will blink, for ANSWER BACK call, AB will blink. If any VIP extension user is calling operator, AV key will blink. Reminder port of the operator hunt group No audio indication will be there on DKT as above. However if audio indication is required, an extension can be defined as the reminder port of the operator hunt group. Reminder Port is the port that indicates that there is a call in the operator hunt group, to be attended. Operator has to pick that call by pressing the corresponding AS/AT/AB/AV key. If multiple calls are landing simultaneously, operator can pick-up any call as per his/her priority by pressing the corresponding key on KTS. To define the reminder port, command is: set ext rmdport



How To Define A VIP Extension Note that VIP extension will be defined through the class of service of the extensions. In the respective COS of the VIP extensions, the command `VIP' should be enabled. To define the VIP extension, enable the VIP in the respective COS of the VIP extensions. Command for the same is:

set cos vip



Chapter 7 Extension Commands

Features related to extensions can be changed using the ext field. The various commands that can be used are listed below: Command Syntax Description active set ext enable/disable ext aforw set ext [extno] call forwarding alarm set ext 1/2 hh mm dd reminder/wakeup alarm alrmprt set ext set this KTS as Alarm Supervisor amount set ext [amount] add/del amount for budgeting ansport set ext test port for jn's autodrp set ext auto hang-up kts autolft set ext auto answer on kts beep set ext beep beep reminders bforw set ext [extno] call forward busy boss set ext [extno] boss-secretary pair bmusic set ext set background music on budget set ext budget calls bufport set ext buffer full lock port cdisp set ext display call cost on kts checkin set ext check-in room/service clip set ext phone with clip facility cos set ext [cos] [cos] pri/sec cos cpgrp set ext Call pick-up group csta set ext csta info about dni/cli/ani cwait set ext call waiting enabled deflect set ext call deflect port deptt set ext department. code device set ext setup add-on device dfamnt set ext Default Budgeting Amount dforw set ext [extno] call forward disa disaon set ext line can be accessed via disa/did disaprt set ext set this KTS as DISA supervisor dhotln set ext delayed hot line dnd set ext do not disturb dosa set ext dosa lock/unlock easmdr set ext erase asmdr details elan set ext elan phone fsk set ext fsk cid setting gate set ext hot line to operator group getcli set ext get cli info for this line hotline set ext immediate hot line incut set ext drop incoming calls keytn set ext Enable KTS Key Pad Ton keys set ext Set KTS/DPM Keys keyhk set ext enable the * & # key from KTS logout set ext operator out of acd groups ltt set ext set isdn channel as lt-trunk mail set ext [par] [par] internal mail service mode set ext [mode] [mode] day/night dialing mode nforw set ext [extno] call forward no-answer


IRIS IVDX LITE Programming Manual npaid set ext bill not paid message oprkts set ext set member of operator group oprport set ext set ss main operator outcut set ext drop outgoing calls pcoln set ext pco line for reversal pcokhz set ext pco line for 16khz pickgrp set ext jn pickup group plock set ext lock ext. cos privacy set ext activate call privacy qsigrt set ext set qsig network room set ext define room/service phone rngtm set ext ring timeout to end rstkhz set ext reset 16khz counter rstpsw set ext reset password of extno sectrk set ext 2nd trunk access right sendcli set ext send cli info of this line tgrp set ext jn pickup group tntgrp set ext tenant groups trk2 set ext 2nd trunk access right ulst set ext use allowed/denied list vmail set ext set as voice mail port warntn set ext call duration warning xfer_rt set ext call xfer rights


IRIS IVDX LITE Programming Manual Following is the details of all the extension related parameters. Every command can be set or reset through terminal software (i.e. XTALK / TERM.EXE / HYPER TERMINAL) and some commands through key telephone (KTS). The format for programming through the KTS is-:

PROG + PSW + 281 + 2 + Ext No. + Command + Prog

Where PSW is the system programming password. By default it is 1234. Note: Ext No. is the desired extension number & it should be in 8 digits. If extension number is defined less than 8 digits, `* will be used as the filler. For example, if a parameter is being set or reset for the ext. no. 2000, extension no. should be entered as 2000****. active This command is used for disabling or enabling an extension. The format of the command is,

set / reset ext active Command from Key Phone-: To enable the extension 281 + 2 + Ext No. + 11 + 1 + Prog To disable the extension 281 + 2 + Ext No. + 11 + 0 + Prog Default: All extensions are by default in the enable mode. A busy port cannot be disabled. aforw (COS dependent) This command is used for activating the call forward feature for an extension. On activating this feature, all calls of this extension will be forwarded to the desired extension. The format of this command is,

set / reset ext aforw where extn. no. is the original extension number and forw. extn. no. is the extension number where the calls are to be forwarded. For example, the command for call forwarding all the calls of extension 20032 to extension 20035 is,

set ext 20032 aforw 20035 and the command for deactivating this feature from this extension is,

reset ext 20032 aforw

Command from Key phone-: To activate the Call Forwarding All 281 + 2 + Ext No. + 70 + 1 + Dest. Ext No. + Prog To deactivate the Call Forwarding All 281 + 2 + Ext No. + 70 + 0 + Prog Default: By default call forwarding is not activated for all extensions.


IRIS IVDX LITE Programming Manual alarm (COS dependent) This command is used for setting up an alarm for an extension. Through programming terminal, two alarms can be set for each extension. When the alarm matures, the extension will start ringing. On lifting the handset, music or voice message (if recorded & enabled), will be heard. Is the alarm call is not answered within a predefined time, the alarm port, defined for the system, will get a ring. The general format for setting the alarm for an extension is,

set / reset ext alarm Where is the alarm number and it can have values 1 and 2; is the hour, the minutes and the day of the alarm. If the alarm is required for the same day, must be entered as 32. For example to set an alarm at 10:00 for extension 2300 for the same day, the command is,

set ext 2300 alarm 1 10 00 32

Command from Key phone-: To activate the alarm on an ext 281 + 2 + Ext + 60 + X + AA + HH + MM + DD + prog Where X - 0 to deactivate the alarm & 1 For activate the alarm AA - 01 for first alarm & 02 for second alarm HH & MM - Hour & Minutes in 24 Hour format DD - 01 to 31 for specific date. 32 for today only, 33 for daily. Note: The Alarm can be set by any extension and also through the computer by the system programmer/supervisor. Default : No alarm for no extension is set. Moreover, an extension can be defined as Alarm Port. To define the alarm port, define night DISA supervisor. Night DISA supervisor acts as alarm port also. If alarm call is not attended by the extension user, an intimation will be given to alarm port. Only digital extensions can be defined as night DISA supervisor. alarm port This command is used to set a kts as alarm supervisor.The kts defined a alarmport will be the source of indication of all types of alarms in the system for eg: link indication alarms in case of e1/pri links.The kts defined as alarm port starts ringing in the following situations Cause of alarm Indication on Alarm port When a card gets restarted alarm restarted When the e1/pri link is down alarm LOS 80h When the e1/pri link which was down earlier gets up amount This command is used to set the amount for any budgeted extension. The command will be,

set ext amount


IRIS IVDX LITE Programming Manual Here `AMT' is the budgeted amount. If the budgeting is done on 16Khz pulse basis then `AMT' will be no. of pulses. It must be noted that budgeting also should be enabled for the extension along with the system budgeting. Command from Key phone-: To set the budgeting amount 281 + 2 + Ext No. + 76 + 1 + AAAA + Prog Here AAAA is the budgeting amount from 0 to 9999. To reset the budgeting amount 281 + 2 + Ext No. + 76 + 0 + Prog ansport This command is generally used for testing purpose of DID / E1 trunks. So this command is applicable only for DID / E1 lines. It is used for setting an answering port for the DID trunk lines. This answer port is a requirement of the department of the telecommunication (DOT) to land calls. This feature requires some hardware setting also. The format of the command is,

set / reset ext ansport For example to set extension 2300 as the answering port, the command is,

set ext 2300 ansport

Command from Key phone-: To set an ext as Answer Port 281 + 2 + Ext No. + 39 + 1 + Prog Default: No port is defined as Ansport. autodrp This command is applicable only for key phone extensions. It is used for enabling or disabling the auto drop feature on a key phone. On enabling this feature on a key phone, if any internal caller of the key phone disconnects the call, key phone will get released automatically. The format for this command is,

set / reset ext autodrp

Command from Key phone-: To enable the Auto Drop on a KTS 281 + 2 + Ext No. + 33 + 1 + Prog To disable the Auto Drop on a KTS 281 + 2 + Ext No. + 33 + 0 + Prog

Default: This feature is enabled for all key phones.


IRIS IVDX LITE Programming Manual autolft This command is applicable only for key phones. It is used for enabling or disabling the auto lift feature on a KTS. On enabling this feature for an extension, when an internal call lands on the KTS, after 3 rings, KTS will automatically answer that call through its speakerphone. The format for this command is,

set / reset ext autolft For example, the command for enabling this feature on KTS extension 2300 is,

set ext 2300 autolft and the command for disabling this feature for extension 2300 is,

reset ext 2300 autolft

Command from Key phone-: To enable the Auto Lift on a KTS 281 + 2 + Ext No. + 34 + 1 + Prog To disable the Auto Lift on a KTS 281 + 2 + Ext No. + 34 + 0 + Prog

Default: This feature is by default disabled for all KTS extensions. beep This command is used for enabling or disabling the beep tone, which is heard when a call is queued to an extension. The command for disabling this feature on extension 2300 is,

set ext 2300 beep and the command for enabling the beep tone for this extension is,

reset ext 2300 beep

Command from Key phone-: To enable the beep on an ext 281 + 2 + Ext No. + 32 + 0 + Prog To disable the beep on an ext 281 + 2 + Ext No. + 32 + 1 + Prog Default: Beep tone is disabled for all the extensions. bforw (COS dependent) This command is used for activating the call forward busy feature for an extension. On activating this feature for an extension, all calls for this extension will be forwarded to another extension, only if this extension is busy. The format for this command is,

set / reset ext bforw where extn. no. is the original extension number and forw. extn. no. is the extension number to which the calls are forwarded when the original extension is busy.


IRIS IVDX LITE Programming Manual For exp, the command for activating the call forward busy of 2300 to extension 2200, will be -

set ext 2300 bforw 2200

and the command for removing this feature from this extension is,

reset ext 2300 bforw 2200

An extension user can activate or deactivate the `Call forward busy from his extension also. Command from Key phone-: To activate the Call Forward Busy 281 + 2 + Ext No. + 71 + 1 + Dest. Ext No. + Prog To deactivate the Call Forward Busy 281 + 2 + Ext No. + 71 + 0 + Prog Default: Call forward busy is not activated for any extensions. boss This command is used for setting an extension as BOSS extension. For each BOSS extension, a secretary extension has to be defined. The secretary extension is also defined using this command. After defining a BOSS and a secretary extension, all the calls for the BOSS extension will automatically be diverted to the secretary extension. However, the secretary extension will be able to call the BOSS extension. The BOSS extension is also free to make any internal or external calls. The format of this command is,

set / reset ext boss where boss extn. no. is the extension number which has to be defined as the boss and sec. extn. no. is the extension number which has to be defined as the secretary for the boss. For example, to set extension 2300 as the BOSS extension & extension 2400 as the secretary extension, the command is,

set ext 2300 boss 2400

Command from Key phone-: To define an ext as BOSS 281 + 2 + Ext No. + 74 + 1 + Secretary Ext + Prog To reset an ext as BOSS 281 + 2 + Ext No. + 74 + 0 + Prog

Default: No extension is set as BOSS. Note: A BOSS can have only one secretary whereas a secretary can have multiple bosses. An extension user can activate or deactivate this feature from his extension also (refer user manual). bmusic (COS dependent) This command is used for activating or deactivating the background music on any key phone. The format of this command is,

set / reset ext bmusic Command from Key phone-:


IRIS IVDX LITE Programming Manual To activate the Back ground Music on an ext 281 + 2 + Ext No. + 44 + 1 + Prog To deactivate the Back ground Music on an ext 281 + 2 + Ext No. + 44 + 0 + Prog

Default: Back ground music is deactivated for all extensions. budget This command is used for enabling or disabling the budgeting for an extension. On enabling this feature for an extension, the outgoing call facility will be allowed only for the budgeted amount. On expiry of the budgeted amount, the extension will be barred the outward dialing facility. The format of this command is,

set / reset ext budget For example, the command for enabling budgeting for extension 2300 is,

set ext 2300 budget and the command for disabling the budgeting feature from this extension is,

reset ext 2300 budget

Command from Key phone-: To set the budgeting on an ext 281 + 2 + Ext No. + 14 + 1 + Prog To reset the budgeting from an ext 281 + 2 + Ext No. + 14 + 0 + Prog Note: In order to activate budgeting on any extension, system budgeting should be enabled. It must also be noted that budgeting is of two types i.e. amount-wise or 16Khz pulse-wise, therefore it has to be defined in the system. By default, amount based budgeting is defined. After enabling the budget for extension, first reset the advance of that ext. Default: Budgeting is disabled for all extensions. bufport This command is very useful in GPAX mode. This command can be used to define an extension to be disabled for buffer full condition. When the buffer is getting full, buffer full port will be engaged automatically. GPAX owner will come to know the state of the Buffer port by calling the Buffer full port through DID trunk. To set the buffer full port,

set ext bufport

Command from Key phone-: To set an ext as Buffer Full port 281 + 2 + Ext No. + 47 + 1 + Prog To reset an ext as Buffer Full port 281 + 2 + Ext No. + 47 + 0 + Prog Default: No extension is set as bufport.


IRIS IVDX LITE Programming Manual cdisp This command is applicable only for key phones. This command is used to enable or disable the display of the call charge on KTS. To enable the display, command is:

set ext cdisp To disable the display of AOC, command is:

reset ext cdisp Command from Key phone-: To enable the AOC display on a KTS 281 + 2 + Ext No. + 36 + 1 + Prog To disable the AOC display on a KTS 281 + 2 + Ext No. + 36 + 0 + Prog

Default: AOC is enabled on every key phone. checkin This command is used only in hotels where it is required to check in a guest into a room. On Checking in a room, the outward dialing facility will be enabled as per the defined dialing rights on the extension. The outward dialing facility is again disabled once the occupants of the room are checked out. The format of the command is,

set / reset ext checkin For example, the command to check in extension 2100 is,

set ext 2100 checkin To chk-out an extension 2100, the command will be,

reset ext 2100 checkin

Command from Key phone-: To chk-out a room extension 281 + 2 + Ext No. + 42 + 0 + Prog To chk-in a room extension 281 + 2 + Ext No. + 42 + 1 + Prog Important: An extension can be checked-in or checked-out, only if that ext is defined room. The command gets accepted even if the ext is not a room clip This command is used to define an analog extension as an extension with CLIP facility. The format of the command is:

set ext clip After enabling this command, IRIS will generate the CLIP on the defined extension in DTMF format. Command from Key phone-:


IRIS IVDX LITE Programming Manual To enable the CLI on an extension 281 + 2 + Ext No. + 12 + 1 + Prog To disable the CLI on an extension 281 + 2 + Ext No. + 12 + 0 + Prog Default: No analog extension is default with CLIP facility. cos This command is used for setting the class of service for an extension. All the enabled features of the defined COS, will be available on an extension while all the disabled features of that COS, will not be available on that extension. An extension has two COS. One is primary & second is secondary. The format of this command is:

set / reset ext COS Where pCOS is the primary class of service & sCOS is the secondary class of service. Extensions user can change their COS by dialing a code. To set the pCOS 4 & sCOS 0 for the extension number 2300, the command will be,

set ext 2300 COS 4 0 Command from Key phone-: To define the primary & secondary COS 281 + 2 + Ext No. + 631 + PP + SS + Prog

Where PP is the primary COS & SS is the secondary COS. Default: By Default all KTSs have pCOS 0 & sCOS 63 and all SLTs have pCOS 1 & sCOS 63 defined. csta CTI applications can be integrated with IRIS. CTI application may require the on line status of the various ports. IRIS IVDX send the ports information to the CTI if `csta is enabled for an extension. To enable the csta for an extension, command is:

set ext csta

Command from Key phone-: To enable the CSTA on an extension 281 + 2 + Ext No. + 26 + 1 + Prog To disable the CSTA on an extension 281 + 2 + Ext No. + 26 + 0 + Prog Default: CSTA is disabled for all the extensions. cwait This command is used to enable or disable the call waiting facility through DID trunks on any extension. The format of the command is:

set ext cwait

Command from Key phone-: To enable the call waiting on an extension 281 + 2 + Ext No. + 40 + 1 + Prog To disable the call waiting on an extension 281 + 2 + Ext No. + 40 + 0 + Prog


IRIS IVDX LITE Programming Manual Default: Call waiting Disabled on all extensions. Important: It must be noted that this facility cannot be availed by the DISA Supervisor / Alarm Port / Reception Port. cpgrp This command is used to define the call pickup group for an extension. By this feature an extension can pick the call of an extension which is the member of the same call pickup group. The format of the command is: set ext cpgrp To set the callpickup group of ext 3000 as 10 the command is set ext 3000 cpgrp 10 KEY PROG Default: All the extensions are in call pickup group 0 Deflect (COS dependent) The command is used to deflect the call of an digital extension (KTS) to a pre defined extension.For the feature to function a deflect key has to be programmed on the KTS By the key programming of the kts.The format of the command is : set ext < src ext no.> deflect Where src ext no is the source extension number who needs to deflect the call to another extension and the dest ext no is the extension number where the call is to be deflected. The command to deflect the call of extension number 3000 to ext 2999 is: set ext 3000 deflect 2999 KEY PROG Note: This command is applicable only for digital extensions and a flexible key has to be defined as deflect key through key programming in order to use this feature from KTS. deptt This command is used for allotting a department number for an extension. Total 10 departments can be created. The valid department numbers are from 0 to 9. Department setting is required for the following things

a) Call pick up within department. b) Department-wise paging on key phones. c) Department transfer through DISA.

To define an extension in a desired department, the format of the command is:

set / reset ext deptt Where dept no. is the department number assigned for the extension. For example, to allot extension number 2300 to department 1, the command is:

set ext 2300 deptt 1


IRIS IVDX LITE Programming Manual Command from Key phone-: To define the department of an extension 281 + 2 + Ext No. + 511 + DD + Prog Where DD is the department no. 000 to 254. Default: All extensions are in department 0. device Additional devices can be connected with one key phone like. For example, with key phone, 3 No. DPM can be connected & with Scroll key telephone, PC Console can be connected. The command `device is used to configure the type of the additional device connected to a key phone. The format of the command is:

set ext device Where X = 0 to 2 for DSS & X = 3 for PC Console. The value of X should be 0 for first DSS, 1 for second DSS & 2 for third DSS. Maximum 3 DSS can be connected & one DSS can have maximum 40 keys. KEY PROG Default: No device is defined. dfamnt IRIS IVDX can budget all the extensons at the start of every month for the fixed amount. At 00:00 of 1st of every month, the budgeting amount will be reset. The command `dfamnt is used to define the default budgeting amount. The format of the command is,

set ext dfamnt Once the budgeting amount of an extension, is expired, the dialing rights of that extension will be withdrawn. However the some more amount can be added for that extension through the system programming manually. Command from Key phone-: To define the budgeting amount for an ext 281 + 2 + Ext No. + 841 + AAAAA + Prog Where AAAAA is the default budgeting amount & its value can be 00000 to 300000. Default: No default budgeting amount is defined. dforw This command is used to forward the DISA calls of an extension to the predefined extension. However rest typr of calls will not be forwarded. The format of the command is,

set ext dforw


IRIS IVDX LITE Programming Manual To reset the DISA forwarding, command is,

reset ext dforw

Command from Key phone-: To activate the DISA Call Forwarding 281+ 2 + Ext No.+ 72 + 1 + Dest. Ext No.+ Prog To deactivate the DISA Call Forwarding 281 + 2 + Ext No. + 72 + 0 + Prog fault: Not enabled for any extension. Note: Only DISA calls will be forwarded to another extension while rest type of the calls will land at the respective extensions. disaon This command is used to enable or disable an extension for accessing through level DID trunks. The format of the command is,

set / reset ext < ext no.> disaon For example, to reset ext. 2100 for accessing through level DID trunks, the command is:

reset ext 2100 disaon Command from Key phone-: To enable the DISA Access on an extension 281 + 2 + Ext No. + 41 + 1 + Prog To disable the DISA Access on an extension 281 + 2 + Ext No. + 41 + 0 + Prog

Default: All extensions can be accessed through DID trunks . dhotln (COS dependent) This command is used for defining a delayed hotline for an extension. The delayed hotline can be any extension, trunk line or an external number. After defining the delayed hotline for an extension, on lifting the handset, the extension will get system dial tone for 3 seconds after which it will be connected to the defined hotline. The format of this command is:

set / reset ext dhotln Where digits are the hotline numbers. These numbers can be an extension number, a trunk access code or a trunk access code followed by an external number. For example, to set a delayed hotline for ext 2100 with ext 2200, the command is:

set ext 2100 dhotln 2200

Command from Key phone-: To activate the delayed hotline on ext 281 + 2 + Ext No. + 81 + 1 + Digits + Prog To deactivate the delayed hotline on ext 281 + 2 + Ext No. + 81 + 0 + Prog


IRIS IVDX LITE Programming Manual Default: No delayed hotlines are set. dnd (COS dependent) This command is used for activating the do not disturb feature in an extension. On activating this feature, no extension can call this extension. However the extension is free to make any outgoing call. The format of this command is:

set / reset ext dnd

Command from Key phone-: To enable the DND on an extension 281 + 2 + Ext No. + 30 + 1 + Prog To disable the DND on an extension 281 + 2 + Ext No. + 30 + 0 + Prog

Default: This feature is not activated for all extensions. dosa This command is used to enable the DOSA facility for any extension. DOSA can be availed only if the incoming call is through the CO trunks. The command to enable it is:

set ext dosa Command from Key phone-: To enable the DOSA on an extension 281 + 2 + Ext No. + 28 + 1 + Prog To disable the DOSA on an extension 281 + 2 + Ext No. + 28 + 0 + Prog

Default : DOSA access code is `4994 & the password of the extension will be in 4 digits. easmdr This command is used for erasing the billing details of an extension. On using this command, only the particular extensions billing details will be erased. The format of this command is:

reset ext easmdr

Command from Key phone-:

To erase the AMDR of an ext 281 + 2 + Ext No. + 37 + 0 + Prog

Note: Only already printed call data (through any printing command), will be deleted. lan This command is used to define an extension as ELAN phone. An extension will be defined as ELAN phone for activation the CIDCW (i.e. Caller ID call waiting). With this feature, that extension will be able to show the CLI of queued call also. The format of the command is:

set ext lan


IRIS IVDX LITE Programming Manual Command from Key phone-: To define an ext as lan phone 281 + 2 + Ext No. + 49 + 1 + Prog To undefine an ext as elan phone 281 + 2 + Ext No. + 49 + 0 + Prog Default: No extension is set as ELAN phone. fsk This command is used to define an analog extension as FSK CLI instrument. IRIS can generate the FSK CLI as well as extension name also. To define the SLT as FSK instrument the command is:

set ext fsk < X > Where, X = 1 Only CLI will be extended. X = 2 Extension name with CLI will be extended. Command from Key phone-: To set an ext as gate phone 281 + 2 + Ext No. + 10 + 1 + Prog To reset an ext as gate phone 281 + 2 + Ext No. + 10 + 0 + Prog

Default: By default no analog extension is defined as FSK instrument. gate This command is used for setting or resetting an extension as a gate phone. When an extension is set as a gate phone, it will be set as a hotline to the operator. When this phone is lifted, it will automatically ring at the operator. It must be noted that when the operator is shifted, the hotline for the gate phone will get automatically shifted to the new operator. The format of the command is:

set / reset ext gate

Default: No extension is set as a gate phone. getcli It is used for enabling or disabling a CLI request for the far end exchange to be sent by system for an extension when an incoming call comes for this particular extension through level DID trunk (only in MFC) . The format of the command is:

set / reset ext getcli For example, to enable the CLI request for extension 2100, the command is:

set ext 2100 getcli

Command from Key phone-: To enable the getcli on an extension 281 + 2 + Ext No. + 46 + 1 + Prog


IRIS IVDX LITE Programming Manual To disable the getcli on an extension 281 + 2 + Ext No. + 46 + 0 + Prog Default: CLI request is disabled for all extensions and in this case CLI will not be asked from DID- MFC. hotline (COS dependent) This command is used for defining an immediate hotline for an extension. The hotline can be an extension, a trunk line or any external number. After defining the hotline for an extension, on lifting the handset, the extension will connected to the defined hotline. The format of this command is,

set / reset ext hotline Where digits are the hotline numbers. These numbers can be an extension number or a trunk access

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