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Coronavirus CIO Actions - Bain & Company · messaging; maintain team engagement with virtual...

Date post: 12-Jul-2020
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Technology can keep employees productive and connected. Ensure technologies can scale and support remote work, including collaboration tools, network connectivity, VPN access and video conferencing. Keep workers connected Keep your guard up for cyber threats More remote work could mean more exposure to cyber threats. Don’t lose sight of cyber risks; strengthen cybersecurity capabilities, and ensure that access policies and controls are continually updated and monitored. Distributed software delivery Support your operations Support changing operational needs. Fortify core systems and infrastructure to handle more digital engagement (websites, mobile apps) and changing supply chain requirements. If needed, redirect IT resources from “grow the business” to “run the business” for the near term. Plan for multiple scenarios. Identify cost reduction options based on the severity and duration of the disruption; reprioritize discretionary projects with focus on near-term value delivery and operational support; if necessary, be open to pausing work. Leverage modern delivery models to keep teams productive. Even while working remotely, Agile teams can continue to deliver against software development goals. Communications and team engagement Increase team engagement. Communicate proactively and reassuringly in line with your organization’s overall messaging; maintain team engagement with virtual stand-up meetings and sprint reviews. Scenario planning CIO Priorities for Responding to Coronavirus Balance inclusionary actions with precautions to keep your people and operations running.
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Page 1: Coronavirus CIO Actions - Bain & Company · messaging; maintain team engagement with virtual stand-up meetings and sprint reviews. Scenario planning CIO Priorities for Responding

Technology can keep employees productive and connected. Ensure technologies can scale and support remote work, including collaboration tools, network connectivity, VPN access and video conferencing.

Keep workers connected

Keep your guard up for cyber threatsMore remote work could mean more exposure to cyber threats. Don’t lose sight of cyber risks; strengthen cybersecurity capabilities, and ensure that access policies and controls are continually updated and monitored.

Distributed software delivery

Support your operationsSupport changing operational needs. Fortify core systems and infrastructure to handle more digital engagement (websites, mobile apps) and changing supply chain requirements. If needed, redirect IT resources from “grow the business” to “run the business” for the near term.

Plan for multiple scenarios. Identify cost reduction options based on the severity and duration of the disruption; reprioritize discretionary projects with focus on near-term value delivery and operational support; if necessary, be open to pausing work.

Leverage modern delivery models to keep teams productive. Even while working remotely, Agile teams can continue to deliver against software development goals.

Communications and team engagementIncrease team engagement. Communicate proactively and reassuringly in line with your organization’s overall messaging; maintain team engagement with virtual stand-up meetings and sprint reviews.

Scenario planning

CIO Priorities for Responding to CoronavirusBalance inclusionary actions with precautions to

keep your people and operations running.

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