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Corporate, Business & Marketing Strategies

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    STRATEGIC MARKETING & PLANNING

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    For some a harrowing experience!

    For others, like Siemensan opportunity to reinventthemselves.

    HOW & WHAT DID SIEMENS ACHIEVE?

    1. Clear goals for management,2. More transparent operation,3. Turn around ofsemiconductor

    business,4. Mobile phone handset business back

    on track, &5. Increase in share value.

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    The right Corporate Strategy

    The right Corporate Strategy tosurvive in a complex & more

    demanding business environment.

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    Corporate strategy consists ofdecidingon

    ...the scope and purpose of the

    business,

    setting clearobjectives,

    taking initiatives &investing resources to achieve the

    companys objectives.

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    Corporate strategy is the way by

    which a company creates valuethrough the configuration andcoordinationof its multi-tier

    market activities.

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    Having a strategy is a matter ofdiscipline. It requires a strong

    focus on profitability rather thanjust growth, an ability to define aunique value proposition, and a

    willingness to make tough trade-offs in choosing what not to do.Michael E. Porter

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    DellComputers direct PC sales & built-to-

    order process succeeded;

    IBMs transition from being a manufacturerof computer hardware only, to a solutions

    provider, to the provider of a smarter planetsucceeded.

    Tapal created a new category in Tea and

    succeeded.

    WHAT DO THESE COMPANIES HAVE INCOMMON?

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    1. Unique competitive position2. Activitiestailored to strategy...

    3. Clear trade-offs & choices vis--

    vis competition4. Competitive advantage backed by

    relevant activities

    5. Sustainability &

    6. Operational effectiveness.

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    Boeing counting on

    point-to-point

    Airbus A380: Pan-European plane;capacity: 555passengers.

    Wingspan as tall as a9-storey building;

    Weight 560 tons;

    Cost: $250 million perplane.

    Boeing NOTproducingSuperJumbo;

    Boeingsassumption? USairlines want smallerplanes for directroutes hencemarket limited.

    Airbus counting on

    long-haul flights

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    Corporate Strategy requires aFramework consisting of

    1. Vision

    2. Objectives

    3. Capabilities

    4. Business Composition

    5. Structure, Systems &Processes.

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    Why Vision? To answers the question - What is the

    corporation about, what does it do?

    To provide overall guideline &direction to the business;

    Vision needs periodic review: Why?

    1. Changes in the environment &2. Need to sustain competitive

    advantage.

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    Why objectives?

    To measure performance e.g.market share growth, qualityimprovements, employee training &

    development, earnings growth. At what levels are objectives set?

    Several levels -but aligned with

    corporate objectives. How does one keep track of

    performance?

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    What does a Balanced Scorecard do?1. Translate vision into operational

    goals;

    2. Communicate & link vision withindividual performance;

    3. Help in business planning & index

    setting;4. Provide feedback, learning for

    adjusting strategy as needed.

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    Why assets, skills, & capabilities?

    1. To create potential for anorganization to compete in different

    markets,

    2. To provide value to customers, &

    3. To create barriers againstcompetitive entry.

    ANY EXAMPLE???

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    Sonys distinctive capability inminiaturization of electronic products

    resulted in the creation ofSonyWalkman, and later, Sony VAIO personalcomputers.

    The Internet links computer users toSonys music & entertainment business.

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    Why business composition?

    Provides directionfor Corporate &

    Marketing strategy design. Allows grouping of similar

    businesses to form Strategic

    Business Units (SBUs), & to facilitatedecision-making.

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    SBU = Single product or brand, or a lineof products, or a mix of related products,that meet a similar market need, or a

    group of related needs.

    SBU = a cohesive organizational unitwith a dedicated team & a separate set of

    objectives.

    SBU strategies are specific to the SBU.

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    Why structure, systems, &processes?

    To control & coordinate theactivitiesof various business units &staff functions. Dell Computers offers superior valuethrough customization and promptservice.

    easyJet,in Europe offers no-frillsservice in the airline, auto- rental & alliedareas.

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    Creating Competitive Advantage butHOW?

    Assessing how every business unitcontributes (positively) to thecorporation;

    Evaluating them against otherbusinesses, for allocation of resources& investments for the future.

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    Does selection ofa sound strategylead to business success?

    Does the uncontrollable externalenvironment (demand, competition,

    government policies) influencebusiness success?

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    Business & Marketing strategies reflectoverall corporate strategy.

    A key measure of success is the impact

    they have on results.

    Factors that influence the result:

    1. Strategic choices a business or functionmakes;

    2. Environmental factors.

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    Role of the Marketing Director/ CMO:

    1. Strategy formulation &

    2. Ensuring consistency withbusiness priorities &

    3. Ensuring integration with other

    functional strategies.

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    From a customer perspective,strategy must:

    Have market attractiveness, Possess clearcustomer

    orientation,

    Communicate value advantage.

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    Strategicsituation analysis

    Market-DrivenProgramDevelopment

    Implementing

    and ManagingMarket-Driven

    Strategy

    DesigningMarket-Driven

    Strategies

    The Marketing Strategy Process

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    Strategic Situation Analysis:1. Market vision, structure and

    analysis:

    Analyzing markets/ forecastingchanges;

    Evaluating competitive strategies -strengths, limitations & plans;

    Deciding when to enter new markets,how to serve existing markets, whento exit unattractive markets.

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    Strategic situation analysis:

    2. Segmenting/ creating marketsegments

    Examine differences in customersneeds & wants, &

    Identify buyers with similarcharacteristics. HOW?

    Use information on peoples past

    behavior, preferences, reasons forbuying

    Q: What kind of people consume RedBull?

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    Strategic situation analysis:

    3. Continuous Learning about Markets:

    Sensing what is happening or likely tohappen.

    Adjusting to (or pre-empting)

    changing customer preferences orcompetitive initiatives or threats.

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    What is involved?

    1. Market targeting & strategic

    positioning;

    2. Building marketing relationships; &

    3. Developing & introducing new products.

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    1. Market targeting and strategicpositioning

    Influence of situational factors e.g.

    industry type, nature of business &extent of product differentiation.

    The challenge: Deciding how, when, &

    where to compete.

    Segment selection: Calculatingsegment potential & identifyingim ortance for firm.

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    1. Market targeting and strategicpositioning

    Deciding on positioning strategy

    what is positioning strategy?Combination of the 4Ps - product,

    price, promotion, value-chain

    In relation to competition.Seeking the best match between valuerequirements of the target & theorganizations distinctive capabilities.

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    Frozen food is a very competitivesupermarket/ retail category becauseretail space is limited. Brands by K&N

    have invested in a chain of retailoutlets to gain competitive advantageand continue to capitalize on it.

    1. Market targeting and strategic

    positioning

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    2. Marketing Relationship Strategies:

    A collaborative effort betweencustomers, channel members, suppliers,& internal teams for the commongood.

    General Mills and Nestle, competitorsin business, collaborated to form

    Cereal Partners Worldwide (CPW)their compatible management styleled to success.

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    IBM competes in software with Oracle, butpartners with them in businessconsulting

    competes with Microsoft in software,but partners with the company in someregions to sell Intel severs.

    Cisco Systems, longtime IBM partnersnow compete in areas that were seen asIBMs domain.

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    3. Developing & introducing New

    Products:Finding & evaluating ideas,

    Selecting/ developing those most

    promising,Designing marketing programs,

    Market testing, and

    Market introduction. Innovation plays a major role in new

    product developmentthe 3M example

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    Minnesota Mining and Manufacturing(3M) has a reputation for innovation.

    What are their Core Strategies?

    Keep business units small;

    Encourage experimentation/ risk-taking;

    Motivate & rewarding innovators;

    Stay close to the customer;

    Share technology with other firms; &

    Avoid killing projects that staffsupports.

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    1. Preparing the Marketing Plan &Budget;

    2. Implementing the Plan;

    3. Using plan to Manage & Control

    Strategy.

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    1. Preparing the Marketing Plan &

    Budget; Plan outline:

    A. Strategic Situation Summary

    B. Market Target (Description)C. Objective for Market Target

    (Sales, Profits, Position)

    D. Marketing Program PositioningStrategy

    E. Forecasts & Budgets.

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    Marketing Program Positioning

    Strategy:1. Product strategy

    2. Distribution strategy

    3. Price strategy

    4. Promotion strategy

    5. Marketing Research

    6. Coordination with Other BusinessFunctions.

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    1. Escalating globalization.

    2. Technological diversity & uncertainty.3. The Internet Era: Web 2.0.

    4. Increased focus on ethical business

    behaviour & CSR.


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