20
Corporate overview
Corporateoverview
Contents
Who we areOur missionOur values Project pathwayBalustrade systemsBalustrade enhancementsComplementary productsBranch locations
468
1012141618
04 Sapphire Balustrades Who We Are
Who we are
Sapphire leads the field in the design,manufacture and installation of beautiful,high-quality, hard wearing handrail andbalustrade systems.
Working closely with architects, designersand building professionals, Sapphire offersunrivalled assistance at every step, fromconcept to completion.
This level of service and support setsSapphire apart and makes a real difference toour clients.
Within our range are options to meet everyneed: great looks, long life, strength, safetyand value.
We also offer a wide range of balustradeenhancements, bespoke metalwork andcomplementary products such as gates,floors and outdoor canopies.
06 Sapphire Balustrades Our Mission
Our mission
Sapphire is a well-established family firm withstrong beliefs about how we want to dobusiness. We express them in three aims:
> To establish lasting team relationships with customers, specifiers and suppliers by providing balustrade solutions in a reliable, principled and honest way.
> To build a brand recognised for quality products and systems that are attractive, fit for purpose and conform to legislation.
> To harness the talent and potential of staff and subcontractors with effective training, a safe, rewarding work environment and a positive ethos.
08 Sapphire Balustrades Our Values
Our values
Support Perform ProduceServing your success. We understand the
pressures you face. That’s why we support
you from concept to completion including,
technical advice, project management
expertise and structural calculations.
Delivering quality. We are recognised as
quality leaders because we don’t compromise
in any area: materials, design or build. Our
balustrade systems are offered with a
12 year warranty.
Optimising value. Being probably the largest
balustrade group in the UK gives us the power
to buy in bulk, hold stock and engineer
components in-house. We use our advantage to
add service elements that save you time and
hassle without increasing prices.
08 Sapphire Balustrades Our Values
Protect PreserveSerious about safety. We’re committed to
keeping our people safe and helping you build
a reputation for safety. We have developed an
Onsite Safety Quality Assessment (OSQA) KPI
system to provide you with total peace
of mind.
Safeguarding our environment. We recycle
waste, minimise transport packaging and use
lightweight, recyclable materials wherever we
can. We’re certified under ISO14001.
Our Values Sapphire Balustrades 09
10 Sapphire Balustrades Project Pathway
Project pathway
1. Concept 2. Tender 3. Order Finalisation 4. Pre-contract 5. Survey
At the beginning of
each project, we help
you review the options
available, define a visual
style and select the
right materials.
We submit
comprehensive
proposals with price
information, along with
value engineering
suggestions if
appropriate.
You confirm your
approval of the
proposals we’ve
submitted.
We agree the plan
and timescale for
the project.
We survey the site in
detail, obtaining all
necessary dimensions.
Research Options
Create Visual Effects
Material Selection
Samples
CAD Icons
Specification
CPDs
Estimating
Detailed Proposals
Sample Approval
Value Engineering
Revised Proposals
Sample Approval
Value Engineering
Pre Start Meeting
Project Planning
Agree Timescale
Site Survey
Detailed Dimensions
Contractor Approved Sapphire sub-contractor or supplier
We offer a genuine ‘end to end’ service, from concept right through to after-sales care. This project
pathway shows the typical key steps along the way, who is involved and the key tasks completed.
Key to icons SapphireArchitect
Project Pathway Sapphire Balustrades 11
6. Design 7. Manufacture 8. RAMS 9. Installation 10. Follow up
We produce detailed
CAD drawings, backed
up by structural
calculations, for
your approval.
We acquire materials,
manufacture and
assemble your products
and protectively
package them.
We consider and plan
for every health and
safety issue.
Our fitters install your
products and complete
the OSQA assessment.
We report to you on
progress and
completion.
We review the project
from start to finish and
seek your views to
ensure you’re happy
with everything
we’ve done.
Structural Calculations
2D/3D CAD Drawings
Drawing Approval
Production Issue Pack
Procurement
Manufacture
Assemble
Protective Packaging
Quality Checking
Risk Assesment
Method Statement
OSQA
Delivery
OSQA
Reporting
Project Review
Follow Up Call
Customer Care Meetings
12 Sapphire Balustrades Balustrade Systems
Balustrade systems> overview
Light, space and style
Crystal uses frameless structural glass panels for
a perfectly clear view and a light, modern look.
It is ideally suited for large atria and other high-
profile uses.
> Frameless structural glass
Versatility and resilience
Onyx is a high-quality, low maintenance
balustrade in tubular stainless steel. It works
well in retail, commercial, residential and
leisure settings.
> Stainless steel tubular balusters
Elegance and creative scope
Jasper uses profiled flat balusters to give
slim, contemporary sightlines. It’s available
with single and double flats, in stainless or
powder-coated steel.
> Profiled flat balusters
Balustrade Systems Sapphire Balustrades 13
Value and quality
Opal’s attractive, hard-wearing polyester
powder-coated finish and tubular balusters offer
durability, quality and value.
> Coated tubular balusters
Strength and simplicity
Aluma is made from extruded aluminium
sections in a wide range of shapes, sizes, finishes
and colours. Hidden fixings give a clean,
uncluttered look.
> Aluminium section balusters
14 Sapphire Balustrades Balustrade Enhancements
Balustrade enhancements>Options
Armourex Natura NaturexArmourex is an advanced coating offering
superior resistance to graffiti, bacteria and
scratches for improved performance and
longer life.
Natura hardwood handrails complement our
steel and glass ranges for a natural, warm and
contemporary feel. High-strength jointing
gives flowing curves and bends.
Naturex is a realistic woodgrain coating,
available as an alternative to powder coating.
It works indoors and out, with a 25-year
lifespan and no maintenance.
Balustrade Enhancements Sapphire Balustrades 15
Lunalite GatesLED lighting in a range of colours is embedded
into the underside of our handrails for
illumination or just a stunning visual effect.
We offer lockable gates in stainless steel, glass
and other materials to match our balustrades.
Gates provide useful access control in retail,
hospitality and other environments, while
preserving visual continuity. One-way access
gates can also be provided.
Complementary products>Glazing
16 Sapphire Balustrades Complementary Products
Canopies Partitions & screens Floors & treadsTo complement our balustrades for exterior
balconies, we can also create canopies in the
same materials. Canopies are usually supplied
with laminated or film-coated glass, which gives
added reassurance and safety. For a low
maintenance finish, a self-cleaning glass coating
is available on request.
Canopies provide much-appreciated shelter for
high-traffic access points, as well as extending
the visual style of nearby handrails in an
attractive, practical way.
For a clean, unified look in interior spaces, we can
create internal partitions using materials that
match those used in our balustrades. Bespoke
designs can include sliding panels, locks, handles
and custom materials such as etched glass.
Glass screens extend the look and feel of Crystal
balustrades to interior walls, giving total control
over vision, light and colour without
compromising on safety. Solid colours, patterns,
tints and etching open up an infinite array of
visual possibilities.
Materials such as glass and steel can easily be
applied to stairs and walkways, allowing for a
completely harmonious look and feel and
maximising the penetration of light into
stairwells, entrance halls and other spaces.
All glass floor and tread applications are
designed to be 100% safe for load-bearing
applications, while tints and textures ensure that
the solution is discreet and practical.
Complementary Products Sapphire Balustrades 17
Complementary products>Metalwork
Staircase structures BalconiesWhen required, we can produce metal
staircases, taking on the entire manufacturing
process. This gives the advantage of a single
point of contact for the entire staircase project,
and guarantees that all the components will
work perfectly together.
We can manufacture balconies in their entirety,
in addition to the balustrade. This makes
production simpler and quicker, as well as
ensuring a perfect finished result.
As experts in creating attractive, high-quality
stainless steel balustrades, we are ideally placed
to produce additional bespoke components
such as signage, ladders, bridges and more.
We are always interested in submitting
proposals for unusual or unique projects,
so please get in touch to discuss your
specific requirement.
Bespoke metalwork
18 Sapphire Balustrades Contact Sapphire
SapphireScotland
SapphireEastern
SapphireSouthern
SapphireMidlands
Contact Sapphire
Sapphire Eastern Park Farm Lane Nuthampstead Herts SG8 8LZcall 01763 847 020 fax 01763 847 030 email [email protected]
Sapphire Midlands 10 Thorpe Way Banbury OX16 4SPcall 01295 265 500 fax 01295 265 040 email [email protected]
Sapphire Scotland 1 Blackhouse Circle Peterhead AB42 1BNcall 01779 476 089 fax 01779 471 796 email [email protected]
Sapphire Southern 11 Arkwright Road Reading RG2 0LUcall 0118 986 5410 fax 0118 986 5420 email [email protected]
www.sapphirebalustrades.com
Sapphire reserve the right to alter specification and designs without prior notice.
Most designs are owned/registered by Sapphire.
© All rights reserved, no part of this publication may be reproduced in any
material form (including photocopying or storing it in any medium by electronic
means and whether or not transiently, or incidentally to some other use of this
publication) without the written permission of the copyright owner. Application
for the copyright owner’s permission to reproduce any part of this publication
should be addressed to Sapphire.
MD010511S
Designed by Aura: www.studioaura.com ACP4626/04.11
Sapphire Eastern Park Farm Lane Nuthampstead Herts SG8 8LZcall 01763 847 020 fax 01763 847 030 email [email protected]
Sapphire Midlands 10 Thorpe Way Banbury OX16 4SPcall 01295 265 500 fax 01295 265 040 email [email protected]
Sapphire Scotland 1 Blackhouse Circle Peterhead AB42 1BNcall 01779 476 089 fax 01779 471 796 email [email protected]
Sapphire Southern 11 Arkwright Road Reading RG2 0LUcall 0118 986 5410 fax 0118 986 5420 email [email protected]
www.sapphirebalustrades.com
