Corporate Plan Objectives, National and Local Indicators...

Corporate Plan Objectives, National and Local IndicatorsAllocated to:

Civil Protection & Drainage Manager

Communications Manager

Customer Services Manager

Development Control Manager

EARS Manager

Environmental Health Services Manager

Head of Finance & Resources

Head of Housing

KA2 - Education

Leisure Services Manager

Management Analysis & Intelligence Manager

Managing Director

Member Services Manager

Planning Policy Manager

Policy Advisor

Project Delivery Manager

Property Information Manager

Regeneration Director

Revenues & Benefits Manager

Waste & Recycling Manager

22 August 2008 Page 1 of 42Produced by the Management Analysis & Intelligence Team

APPENDIX A

IndicatorRef

Definition of IndicatorKA2 LAA

Dist Indic

Inc in Corp Plan

DBC Source Corporate Theme Source Group

Corporate Plan Objectives, National and Local IndicatorsKA2 DBC

Impact

Civil Protection & Drainage Manager

NI 36 Protection against terrorist attack Y Safer Communities Stronger and Safer Communities

Police / CDRP

NI 37 Awareness of civil protection arrangements in the local area

Y Y Safer Communities Stronger and Safer Communities

Place

NI 189 Flood and coastal erosion risk management

Y Medium Y Environment & Transport Local Economy and Environmental Sustainability

Environment Agency

Total: 3


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Communications Manager

PS1 (a) Produce a new consultation strategy.

Performing Strongly Corporate Plan objective

NI 2 % of people who feel that they belong to their neighbourhood

Y Y Housing & Stronger Communities

Stronger and Safer Communities

Place

NI 3 Civic participation in the local area Y Medium Y Y Housing & Stronger Communities


Place

NI 4 % of people who feel they can influence decisions in their locality

Y Y Performing Strongly Stronger and Safer Communities

Place

NI 5 Overall/general satisfaction with local area

Y Y Housing & Stronger Communities


Place

NI 6 Participation in regular volunteering Y High Y Housing & Stronger Communities


Place

NI 138 Satisfaction of people over 65 with both home and neighbourhood

Y Housing & Stronger Communities

Adult Health & Well-being and Tackling Exclusion & Promoting Equality

Place

LI CP/PS 2

% of residents who feel very or fairly well informed about the Council

Y Performing Strongly Local indicators - Corporate plan


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI PS 3 No of people participating in Elders Forum

Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 18 CC12 No of people participating in Dartford Youth Council


Total: 10


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Customer Services Manager

LI PS 20 QS1.4b Percentage of calls to customer contact centre dealt with at first point of call


Total: 1


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Development Control Manager

ED1 (a) Ensure that the Quarter Master Plans for the site reflect the level of commercial development required by the Council.

Economic Development Corporate Plan objective

ED1 (b) Monitor project milestones for the Ebbsfleet Valley to ensure that build programme is achieved.


ED2 (b) Undertake negotiations with developers and approve planning applications for the redevelopment of key sites within the Town Centre.


ET3 (a) Ensure that all eligible domestic and commercial developments make tariff contributions.

Environment & Transport Corporate Plan objective

ED3 (c) Implement local employment initiatives.


NI 157 Processing of planning applications as measured against targets for ‘major’, ‘minor’ and ‘other’ application types

Y Y Performing Strongly Local Economy and Environmental Sustainability

PS2


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI CP/ET 1

% of major new developments reaching Level 4 and above of the Building code

Y Environment & Transport Local indicators - Corporate plan

LI CP/ET 2

Strategic Transport Tariff contributions on trajectory

Y Environment & Transport Local indicators - Corporate plan

LI HS 12

R10 Number of housing units with planning approval not yet built

Housing & Stronger Communities

Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 14 BV204 Planning appeals allowed Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 15 BV205 Quality of Planning Service checklist


Total: 11


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

EARS Manager

SC2 (b) Create designated alcohol control zones.

Safer Communities Corporate Plan objective

SC1 (a) Improve the communication between communities and the CDRP through Parish Councils, community groups and the PACT panels.


SC2 (a) Tackle anti social behaviour caused by individuals or families through the Dartford and Gravesham multi agency anti social behaviour group.


SC2 (c) Continue to run Grabbacab in Dartford Town Centre.


NI 15 Serious violent crime rate Y Medium Y Safer Communities Stronger and Safer Communities

NI 16 Serious acquisitive crime rate Y Safer Communities Stronger and Safer Communities

NI 17 Perceptions of anti-social behaviour

Y Y Safer Communities Stronger and Safer Communities

Place / Police


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 20 Assault with injury crime rate Y Safer Communities Stronger and Safer Communities

NI 21 Dealing with local concerns about anti-social behaviour and crime issues by the local council and police

Y High Y Y Safer Communities Stronger and Safer Communities

Place / Police

NI 22 Perceptions of parents taking responsibility for the behaviour of their children in the area

Y Safer Communities Stronger and Safer Communities

Place

NI 23 Perceptions that people in the area treat one another with respect and consideration


Place

NI 27 Understanding of local concerns about anti-social behaviour and crime by the local council and police


Place / Police

NI 32 Repeat incidents of domestic violence (2009/10)

Y Medium Y Safer Communities Stronger and Safer Communities

NI 41 Perceptions of drunk or rowdy behaviour as a problem


Place / Police


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 42 Perceptions of drug use or drug dealing as a problem


Place / Police

NI 70 Reduce hospital admissions caused by unintentional and deliberate injuries to children and young people

Y Health & Well Being Children and Young People

NI 111 First time entrants to the Youth Justice System aged 10 – 17

Y High Safer Communities Children and Young People

LI ET 6 E14a Average no of days individual unauthorised encampments on Council land

Environment & Transport Local Indicators - Previous BVPIs, CSFs and LPIs

LI SC 1 E3.1a Reduce the No: of anti-social behaviour incidents

Safer Communities Local Indicators - Previous BVPIs, CSFs and LPIs

Total: 19


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Environmental Health Services Manager

ET1 (a) Work with developers, business and the local community to reduce the Borough’s carbon footprint.


HW1 (b)

Introduce a Borough wide “Don’t Sit Get Fit” campaign.

Health & Well Being Corporate Plan objective

HW1 (d)

Introduce projects targeted at those most at risk of teenage pregnancy.


NI 39 Rate of Hospital Admissions per 100,000 for Alcohol Related Harm

Y High Y Safer Communities Stronger and Safer Communities

NI 40 Number of drug users recorded as being in effective treatment

Y Low Health & Well Being Stronger and Safer Communities

NI 51 Effectiveness of child and adolescent mental health (CAMHs) services

Y Low Health & Well Being Children and Young People

NI 55 Obesity among primary school age children in Reception

Y High Y Health & Well Being Children and Young People

NI 112 Under 18 conception rate No Y Health & Well Being Children and Young People


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 119 Self-reported measure of people’s overall health and wellbeing

Y Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality

Place

NI 120 All-age all cause mortality rate Y High Y Y Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality

NCHOD

NI 121 Mortality rate from all circulatory diseases at ages under 75


NCHOD

NI 122 Mortality from all cancers at ages under 75


NCHOD

NI 123 Stopping smoking No Y Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 125 Achieving independence for older people through rehabilitation/intermediate care

Y Medium Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality

NI 129 End of life care – access to appropriate care enabling people to be able to choose to die at home


NCHOD

NI 137 Healthy life expectancy at age 65 Y Y Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality

Place

NI 139 The extent to which older people receive the support they need to live independently at home


Place

NI 141 Percentage of vulnerable people achieving independent living

Y Medium Health & Well Being Adult Health & Well-being and Tackling Exclusion & Promoting Equality

NI 173 People falling out of work and on to incapacity benefits

Y Y Health & Well Being Local Economy and Environmental Sustainability

DWP/ONS


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 182 Satisfaction of businesses with local authority regulation services


DBC

NI 184 Food establishments in the area which are broadly compliant with food hygiene law

Y Health & Well Being Local Economy and Environmental Sustainability

Food Standards Agency Return

NI 185 CO2 reduction from Local Authority operations


DBC/Defra Spreadsheet

NI 186 Per capita reduction in CO2 emissions in the LA area

Y High Y Y Environment & Transport Local Economy and Environmental Sustainability

Defra

NI 187 Tackling fuel poverty – people receiving income based benefits living in homes with a low energy efficiency rating


SAP/Local House Condition

Survey

NI 188 Adapting to climate change Y High Y Y Environment & Transport Local Economy and Environmental Sustainability

DBC


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 194 Level of air quality - reduction in NOx and primary PM10 emissions through local authority’s estate and operations

Y Environment & Transport Local Economy and Environmental Sustainability

DBC/Defra Spreadsheet

HW1 (c) Introduce health promotion campaigns to reduce smoking prevalence.


LI HW 3 E3.5b(i) Percentage of food premises inspected within target for: high risk areas


LI HW 4 E3.5b(iii) No: of food premises inspected within target for high risk areas


Total: 29


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Head of Finance & Resources

PS2 (a) The Council will introduce a Value for Money strategy.


NI 179 Value for money – total net value of ongoing cash-releasing value for money gains that have impacted since the start of the 2008-09 financial year


DBC

LI CP/PS 1

Use of Resources Score Y Performing Strongly Local indicators - Corporate plan

LI PS 5 BV8 Percentage of invoices paid on time

Y Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 6 BV11a Top 5% of Earners: Women Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 7 BV11b Top 5% of Earners: Ethnic Minorities


LI PS 8 BV11c Top 5% of Earners: with a disability



IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI PS 9 BV12 Working Days Lost Due to Sickness Absence


LI PS 10 BV16a Percentage of Employees with a Disability


LI PS 11 BV17a Ethnic Minority representation in the workforce - employees


LI PS 19 CH1.3b Reduce turnover for voluntary leavers


Total: 11


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Head of Housing

HS2 (a) Continue with the modernisation programme for all Council housing stock.


Corporate Plan objective

NI 156 Number of households living in Temporary Accommodation


Local Economy and Environmental Sustainability

P1E

NI 158 % non-decent council homes Y Y Housing & Stronger Communities


BPSA

NI 160 Local authority tenants’ satisfaction with landlord services

Y Performing Strongly Local Economy and Environmental Sustainability

STATUS

HS2 (b) Reduce the number of private sector rented dwellings which are in poor condition.



LI CP/HS 1

Number of unfit properties made fit or demolished


Local indicators - Corporate plan

LI HS 2 BV63 Energy Efficiency of Housing Stock




IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI HS 3 BV66a Rent Collection and Arrears Recovery - rents collected



LI HS 4 BV66b Rent Collection and Arrears Recovery - rent arrears



LI HS 5 BV66d Rent Collection and Arrears Recovery - evictions



LI HS 6 BV213 Preventing Homelessness - number of households where homelessness prevented



LI HS 8 H2.1c Reduce FTA Arrears Housing & Stronger Communities


LI HS 9 H3.1a No: of lettings to households within the Borough



LI HS 10

HSPI-2 Ensure all urgent repairs complete within target times




IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI HS 11

HSPI-3 Ensure all non -urgent repairs complete within target times



LI PS 12 BV156 Buildings Accessible to People with a Disability


Total: 16


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

KA2 - Education

NI 72 Achievement of at least 78 points across the Early Years Foundation Stage with at least 6 in each of the scales in Personal Social and Emotional Development and Communication, Language and Literacy

Y Low Economic Development Children and Young People

NI 73 Achievement at level 4 or above in both English and Maths at Key Stage 2 (Threshold)


NI 74 Achievement at level 5 or above in both English and Maths at Key Stage 3


NI 75 Achievement of 5 or more A*-C grades at GCSE or equivalent including English and Maths (Threshold)


NI 83 Achievement at level 5 or above in Science at Key Stage 3


NI 87 Secondary school persistent absence rate

Y Medium Economic Development Children and Young People


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 92 Narrowing the gap between the lowest achieving 20% in the Early Years Foundation Stage Profile and the rest


NI 93 Progression by 2 levels in English between Key Stage 1 and Key Stage 2


NI 94 Progression by 2 levels in Maths between Key Stage 1 and Key Stage 2











IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 99 Looked after children reaching level 4 in English at Key Stage 2


NI 100 Looked after children reaching level 4 in maths at Key Stage 2


NI 101 Looked after children achieving 5 A*-C GCSEs (or equivalent) at Key Stage 4 (including English and maths)


Total: 16


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Leisure Services Manager

HS1 (b) Promote volunteering activity around projects such as the restoration of Central Park and the use of facilities such as Princes Park, Acacia Hall and the Judo Centre.



HW1 (a)

In partnership with organisations such as the PCT introduce campaigns to encourage greater participation in sport and leisure activities in the Borough.


HW2 (a)

Use community facilities such as Princes Park and Acacia Hall to encourage people to become involved in sport.Expand schemes such as the Dartford Heath, Darent Country Park and Darent Wood volunteering schemes.


SC2 (d) Improve provision for teenagers and young people in parks and open spaces by providing suitable youth equipment such as multi use games areas and teen shelters.



IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 8 Adult participation in sport and active recreation

Y Medium Y Y Health & Well Being Stronger and Safer Communities

Active people

NI 11 Engagement in the arts Y Medium Health & Well Being Stronger and Safer Communities

LI HW 1 L5a No of exhibitions and talks given each year at the Museum

Health & Well Being Local Indicators - Previous BVPIs, CSFs and LPIs

LI HW 2 L5b No of talks given within the Museum and other venues

Health & Well Being Local Indicators - Previous BVPIs, CSFs and LPIs

Total: 8


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Management Analysis & Intelligence Manager

PS2 (b) The Council will develop an Improvement Planning process across its services.


NI 14 Reducing avoidable contact: Minimising the proportion of customer contact that is of low or no value to the customer

Y Y Performing Strongly Stronger and Safer Communities

LA collection

Total: 2


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Managing Director

ED3 (b) Develop the multiversity concept in Kent Thameside, building on current educational facilities, the Nucleus and the proposed centre for training in sustainable construction.


Total: 1


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Member Services Manager

LI PS 16 CC1.2a Local election turnout Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 17 CC1.2b Increase No: of registered electors(net)


Total: 2


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Planning Policy Manager

HS1 (a) Agree a Local Development Framework Core Strategy setting out the Council’s approach to the creation of sustainable communities with housing relevant to local needs and provision of a comprehensive range of local community services.



HS1 (c) Ensure that there is sufficient land supply to meet development needs in the Borough.



ET2 (a) Introduce appropriate planning policies and work with developers to reduce energy use and provide high quality living environments.


ED2 (a) Produce finalised Area Action Plan for the Town Centre.


HW2 (c) Develop plans for a cultural quarter around the Orchard Theatre site.


ET3 (b) Increase travel options in the area.Expand Fastrack to include new development sites.



IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

ET3 (c) Promote a pattern of development which ensures close links between homes and jobs and homes and facilities.


ED4 (a) Work with Locate in Kent and private developers to increase the overall size of the sectors outlined


ED4 (b) Ensure that key employment sites are available for development.


NI 151 Overall employment rate Y Y Economic Development Local Economy and Environmental Sustainability

ONS

NI 154 Net additional homes provided Y High Y Y Housing & Stronger Communities


Joint Return

NI 155 Number of affordable homes delivered (gross)

Y High Y Y Housing & Stronger Communities


HSSA/P2

NI 159 Supply of ready to develop housing sites

Y High Y Housing & Stronger Communities


Annual Monitoring

Report


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 170 Previously developed land that has been vacant or derelict for more than 5 years

Y Economic Development Local Economy and Environmental Sustainability

NLUS-PDL

NI 171 VAT registration rate Y Medium Y Y Economic Development Local Economy and Environmental Sustainability

BERR

NI 172 VAT registered businesses in the area showing growth

Y Y Economic Development Local Economy and Environmental Sustainability

ONS

NI 175 Access to services and facilities by public transport, walking and cycling

Y High Y Environment & Transport Local Economy and Environmental Sustainability

NI 198 Children travelling to school – mode of travel usually used

Y Medium Environment & Transport Local Economy and Environmental Sustainability

LI CP/ED 1

Jobs created at Ebbsfleet Y Economic Development Local indicators - Corporate plan

LI CP/ED 3

% of the workforce in (a) finance sector (b) distribution,(c) transport and (d) tourism related sectors of the Dartford economy

Y Economic Development Local indicators - Corporate plan


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI CP/HW 1

Percentage of completed residential units with direct access to public open space

Y Health & Well Being Local indicators - Corporate plan

LI HS 7 H1.1b No of affordable homes secured



Total: 22


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Policy Advisor

PS2 (c) Identify opportunities for joint working, particularly in the provision of services, which will lead to efficiency savings.


NI 1 % of people who believe people from different backgrounds get on well together in their local area



Place

NI 35 Building resilience to violent extremism



LSP / Police / Prevent

NI 110 Young people’s participation in positive activities

Y High Y Housing & Stronger Communities

Children and Young People

NI 117 16 to 18 year olds who are not in education, training or employment (NEET)

Y High Y Safer Communities Children and Young People

NI 140 Fair treatment by local services Y Y Safer Communities Adult Health & Well-being and Tackling Exclusion & Promoting Equality

Place

LI HS 1 BV2b Duty to Promote Race Equality Housing & Stronger Communities



IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI PS 4 BV2a Equality Standard for Local Government


Total: 8


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Project Delivery Manager

HW2 (b)

Develop the Darent Valley footpath as a key link between the Dartford Marshes, Central Park and the Brooklands Lakes.


ED2 (d) Secure funding to implement regeneration projects in the Town Centre.


ED3 (a) Implement Learning and Skills Strategy for Kent Thameside.


NI 47 People killed or seriously injured in road traffic accidents

Y Medium Y Environment & Transport Stronger and Safer Communities

DFT

NI 48 Children killed or seriously injured in road traffic accidents

Y Environment & Transport Stronger and Safer Communities

DFT

NI 152 Working age people on out of work benefits

Y Low Y Y Economic Development Local Economy and Environmental Sustainability

Jobcentre Plus

NI 161 Learners achieving a Level 1 qualification in literacy

Y Medium Economic Development Local Economy and Environmental Sustainability


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

NI 162 Learners achieving an Entry Level 3 qualification in numeracy


NI 163 Working age population qualified to at least Level 2 or higher


NI 164 Proportion of population aged 19-64 for males and 19-59 for females qualified to at least Level 3 or higher

No Y Economic Development Local Economy and Environmental Sustainability

NI 197 Improved local biodiversity – active management of local sites


Local Records

LI CP/ED 2

Increase in Dartford Town Centre's position in the Kent hierarchy

Y Economic Development Local indicators - Corporate plan

LI ED 1 R2.1b Decrease average retail yield in High Street

Economic Development Local Indicators - Previous BVPIs, CSFs and LPIs

Total: 13


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Property Information Manager

LI PS 1 Average search turn around Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 2 No of official searches Performing Strongly Local Indicators - Previous BVPIs, CSFs and LPIs

LI PS 13 BV157 % land charge searches within 10 working days


Total: 3


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Regeneration Director

ED2 (c) Work with partners to assemble development sites, including through the use of Compulsory Purchase where necessary.


PS2 (d) Identify energy saving opportunities for the Council’s main buildings and operations.


Total: 2


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Revenues & Benefits Manager

NI 180 Changes in Housing Benefit/ Council Tax Benefit entitlements within the year

Y Performing Strongly Local Economy and Environmental Sustainability

DWP

NI 181 Time taken to process Housing Benefit/Council Tax Benefit new claims and change events


DWP

LI CP/PS 3

BV9 Percentage of Council Tax collected


LI CP/PS 4

BV10 Percentage of Non-domestic Rates collected


Total: 4


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Waste & Recycling Manager

NI 191 Residual household waste per head Y High Y Environment & Transport Local Economy and Environmental Sustainability

Waste Data Flow

NI 192 Household waste recycled and composted

Y Y Environment & Transport Local Economy and Environmental Sustainability

Waste Data Flow

NI 193 Municipal waste landfilled Y Environment & Transport Local Economy and Environmental Sustainability

Waste Data Flow

NI 195 Improved street and environmental cleanliness (levels of litter, detritus, graffiti and fly posting)

Y High Y Y Environment & Transport Local Economy and Environmental Sustainability

NI 195 Spreadsheet

NI 196 Improved street and environmental cleanliness – fly tipping

Y Environment & Transport Local Economy and Environmental Sustainability

Flycapture

LI ET 1 BV86 Cost of household waste collection


LI ET 2 BV218a Abandoned vehicles - percentage investigated within 24 hrs



IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

LI ET 3 BV218b Abandoned Vehicles - percentage removed within 24 hrs


LI ET 5 E2 Speed of removal of fly-tipping Environment & Transport Local Indicators - Previous BVPIs, CSFs and LPIs

LI ET 6 E1.1a Removal of graffiti within 72 hours of it being reported


Total: 10


IndicatorRef


Dist Indic

Inc in Corp Plan



Impact

Waste and Recycling Manager

ET4 (a) Fully implement the new recycling and waste minimisation scheme across the Borough.


ET5 (a) Continue to work with the Cleaner Kent initiative and the Crime and Disorder reduction partnership to reduce fly tipping, graffiti and littering.


Total: 2


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