Welcome to a world of collaboration

Arkadin provides a one stop shop for cloud-based Unified Communications & Collaboration services

“We believe that positive collaboration leads to business success”

Business Productivity Sustainability & Life Balance Cloud Delivery Increased ROI

– Reduction of travel expenses

– Immediate cross-company collaboration

– Faster decision-making

– Reduced carbon footprint

– Better teamwork

– Improved employee working conditions

– Low cost of ownership: no capital

expenditure

– No maintenance costs, free upgrades and help desk

– Fast and scalable deployment

Global SaaS collaboration specialist with truly local service for our clients

We are the collaboration experts

We are focused on collaboration services

We are customer driven

We are Local + Local + Local = Global

We speak our clients’ languages

We are the “Collaboration as a Service” provider

We deliver tailor-made solutions to match our clients’ current and future needs

We deliver cloud-based solutions to multi-national customers

Arkadin is the fastest growing collaboration service provider in the industry

1

3 3

8

12

15 16

21 23

26 29

13 35 61

173

286 321

392

508

597

739

788

1 2 6

12

21

37

53

70

88

102

159

219 M€

188

1000

31

‘11 ‘01 ‘02 ‘03 ‘04 ’05 ’06 ’07 ‘08 ‘09 ‘10 ‘12 ‘14 ‘13

+21% / year Compounded annual growth rate 2010-2014

219M€ Revenue group level in 2014

2014

– 30.6 million meetings

– 118 million participants

– 4.6 billion minutes

30+ Countries

1,200 Employees

33

202

The widest international presence yet with local support, providing the human touch

50+

offices

30+ countries

19 languages

+37K customers

NORAM

LATAM

EMEA

CHINA

APAC

Paris

Atlanta

Sao Paolo

Singapore

Beijing

CEMEA

Founded in 2001, Arkadin is now a NTTC Group Company with 1,200+ people worldwide

– One of the top three telecom companies in the Fortune Global 500

– 21,650 employees in 123 cities, 43 countries/regions

– 9 billion € in revenue (2012-2013)

– Tier 1 IP backbone covering 196 countries

– 130 data centre locations worldwide

– High level of services and security provided by NTT Com’s Tier 1 global carrier infrastructure and IP network

– Financial stability guarantees that our business partners engage with us over the long term

– Cross-fertilisation that benefits clients – a shared vision for expanding global market reach in cloud-based UC&C services

One of the world’s largest providers of telecommunications services

Arkadin’s industry recognised expertise – long-term relationships with clients & partners

Clients Technology Partners Awards

Arkadin’s complete UC&C offer from products to services

Customer Services Management

– A complete range of UC and audio, web and video conferencing solutions based on a highly innovative cloud collaboration technology platform

– Streamlined end-to-end customer services management for quick deployment

AUDIO

WEB VIDEO

UC

EVENT PORTAL

MOBILE APPS

Customer Services Management

Arkadin’s complete UC&C offer through in-house products and partners

Audio

Web

Video

Unified Communications

Events

Arkadin cloud collaboration platform – intelligent design for high quality of services

Arkadin Audio Platform

– 32 data centres

– 56 bridges

– 103,176 ports

– 140 different service platforms audio, web & video

– IP-Based infrastructure

– MPLS IP based network

– NOC: 24x7 monitoring of Arkadin’s global infrastructure and incident management

Data centre

MPLS Connection

Atlanta

Sao Paolo

London

Paris

Frankfurt

Tokyo

Hong Kong

Audio Bridges

Other data centre

VoIP

Carrier

Data centre

SBCs

PSTN Gateways

Intelligent dispatcher

Arkadin’s best in class customer services – quick deployment, fast user adoption

Dedicated Sales Account Managers at both local and global levels

– Start collaborating without delay and with minimal resources

– Arkadin takes care of everything thanks to a streamlined, end-to-end process

Starting

Customer Services 24/7

Reporting & Surveys

Online Training

Onsite Training

Internal Comms

Welcome Packs

Admin Services

Customer Branding

Informing Training Caring

A complete range of Arkadin services throughout the roll-out

Enjoy work, enjoy life enjoy sharing

www.arkadin.com