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Corporate Responsibility and Sustainable Facilities Management

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    Property CR AMP CapitalTopics Covered

    Corporate Responsibility Framework AMPCI Property

    Managing Environmental Performance in Assets

    Case Study AMP Centre Case Study

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    For more than 150 years, AMP has invested in the future forgenerations of Australians today, 1 in 6 are customers.

    As a part of the AMP Group, AMP Capital Investors is committed

    to building a sustainable future. The combination of our scale,breadth and capability provides us with the opportunity toinfluence the future and continue to make a difference.

    By doing this well as a leading property investment manager, wecreate value for the stakeholders in our community, ourmarketplace, our workplace and our environment.

    AMPGroup

    Corporate ResponsibilityWhy AMP Capital Investors Positioning Statement

    AMPCa

    pital

    Property

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    Corporate ResponsibilityWhy Property Future Proofing Property Value

    Meeting Market Demands (Tenant Survey)

    - Reduced Vacancy & Incentive

    - Tenant Retention

    Reduced Outgoings = Higher Chargeable Rents

    - Energy, Waste and Water costs all on the rise

    - Carbon Tax

    Capital Value and Asset Liquidity- Underlying Valuation

    - Cost to Green (Progressive Operation or Step Capital)

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    How important are environmental considerations for your businesswhen selecting space to occupy?

    Corporate ResponsibilityWhy Property Meeting Market Demands

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    Corporate ResponsibilityWhy Legislative Compliance

    Energy Efficiency Opportunities Act 2006

    National Greenhouse & Energy Reporting Act 2007

    Mandatory Disclosure

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    Responsibility to the general community and particularly the communities inwhich we operate

    Our relationship with our investors, our tenants, our suppliers andprofessional/representative bodies and organisations

    Responsibility to our own Property Team

    Responsibility for our impact on the local, national and global environment

    Our

    community

    Our

    community

    Our

    marketplace

    Our

    marketplace

    Our

    workplace

    Our

    workplace

    Our

    environment

    Our

    environment

    CR at AMP Capital PropertyProperty Pathways

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    How we manage Environmental PerformanceIntegration to Investment Management Model (IMM)

    MONITOR(30min Cause-Effect data)

    REPORT(Accurate & Meaningful)

    ACTION(Set Strategy & Plan)

    MONITOR(30min Cause-Effect data)

    REPORT(Accurate & Meaningful)

    ACTION(Set Strategy & Plan)

    IMMSimulation

    Maximise

    ROI

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    Accountability through IntegrationInvestment Management Model

    BUSINESSPLAN

    DEVELOPMENTPLAN

    INVESTMENT MANAGEMENT

    10 YEARCAPEXPLAN

    ENVIRON-MENTAL

    STRATEGIES

    ASSETSTRATEGIES

    BUSINESSAWARENESS

    TENANCYSURVEYS

    ASSETPLAN

    Q1 Q2 Q3

    3YR

    FLEXIBLE

    10YR INVESTMENT HORIZON

    51 432 106 98

    AM

    PM

    PM

    AMNOG

    PM

    NOGAM

    AMAN

    PM

    PM

    AMFIN

    PM

    AMFIN

    PM

    AMFIN

    PM

    AMFIN

    DM

    AM

    7

    AM Asset ManagerAN AnalystPM Property ManagerNOG National Operations GroupFIN FinanceDM Development Manager

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    Managing Environmental PerformanceAction - Environmental Strategy

    Environmental Strategy Plans (ESP) aredeveloped for all properties, that:

    identify the environmental potential of aproperty

    set targets for Energy, Waste and Waterperformance against current status

    identify key initiatives to assist in achievingthese targets

    Accredited assessors approve all plans

    Engineered initiatives are costed for inclusionin business plans, with programmedinstallation aligned with a properties leasingprofile.

    Plan layout

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    Managing Environmental PerformanceAction, Monitor & Report

    Sophisticated monitoring tools

    Initiatives may be immediately monitored on-line to optimise practices and enhancemodelling process eg. TCA Webgraphs allow Facilities Managers to view dailyEnergy and Water usages in a property without having to wait for authority bills

    Alarms are set to monitor excessive use, leaks, operational logic etc.

    Energy Profile Before Energy Profile After

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    Managing Environmental PerformanceAction, Monitor & Report

    Performance data must be verified for use by authorities such as Department

    Environment and Climate Change or for grant applications.

    Energetics compile our consumption of Electricity, Gas, Waste and Water.This data can be reviewed on-line in various reports such as the BuildingPerformance Reports.

    Energetics assess our performance using the NABERS rating tools.

    For Benchmarking, data for all properties is uniformly reported.

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    FUND LEVEL REPORTING

    INDIVIDUALS ACCOUNTABILITY

    Managing Environmental PerformanceAction, Monitor & Report

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    Example Greening Project Repositioning Asset222 Exhibition Street, Melbourne

    Purchased with approaching lease expiry

    Standard Life Cycle Analysis to develop a10yr Capital Plan

    Approached Tenant with Master Plan toinvest in NABERS upgrade

    Modelled Investment vs Total Returnconsidering alternate Ratings vs Rent andOperating Expenses and Asset Valuation.

    Negotiated Optimum with the Tenant andagreed a new lease term with a strictKPI/Penalty focused Green Lease

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    Example Project Asset Repositioning222 Exhibition Street, Melbourne

    Reference System Option PredictedElec

    kWh/annum usage

    PredictedGas

    kWh/annum usage

    kWh/annum saving

    (comparedto current)

    CarbonDioxideSaving

    (kg)/Annum

    Cost $/kgCO2/Annumsaving

    Percentagecontributedto achieving

    a 4 starABGR

    N2

    Meter chilled water

    loop to CHW loop

    N3 and N4

    Internal andperimeter zoneupgrade

    N27Refurbish existingoffice lighting

    N29 Office light zoning

    N30ABGR Electricalmetering

    N11 Mods to AHU's

    N12

    Sub-meteringmechanicalconsumption

    N14 New BMS 702,672 305,328 409,140 $6,092,700 14.89 31%

    N5

    Chillerupgrade/VSDpumps

    N10 and partN9

    Upgrade CoolingTowers 364,465 307,535 412,097 $1,725,000 4.19 32%

    N13Sub-meteringstandby generator n/a 5,000 $15,000 3.00 0%

    N15Carpark ventilation(calculations) 186,359 31,146 41,736 $100,000 2.40 3%

    N20 and N21Hot waterstorage/Solar HWS n/a 31,980 54,449 11,434 $30,000 2.62 1%

    N23 and N24Upgrade CarparkLights 61,722 99,077 132,763 $120,000 0.90 10%

    N25Upgrade Toiletlights 14,967 30,091 40,322 $60,000 1.49 3%

    N26Office lift lobbylights 59,826 165,903 222,311 $99,000 0.45 17%

    Sub Total: 1,390,011 31,980 993,529 1,274,802 $8,241,700 98%

    Option 1

    Purchase Accredited Green Power for shortfallplus 20% (annual expense over and above normalelectricity rates, estimated as $45/MWh) 508,369 681,215 $22,877 0.03

    Option 2

    Install fourth chillerwith a highefficiency chiller. 335,492 28,973 38,824 $350,000 9.02 2%

    Total: 1,725,503 31,980 1,530,872 1,994,841 $8,614,577 100%

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    Case Study

    AMP Centre, 50 Bridge Street, Sydney

    March 2010

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    Case Study

    AMP Centre, 50 Bridge Street, Sydney

    Introduction

    2001 Context

    Scope

    Environmental Performance

    Lessons Learnt

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    AMP Centre, 50 Bridge Street

    Completed 1973

    Net letable area 54,500sqm 42 office floors

    1,200sqm floor plates

    1,600 retail plaza

    230 parking spaces

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    2001 Context

    Lease Expiries 2001 - 7%, 2002 - 13%, 2003 - 18%, balance of building by end 2006

    HIH occupy 11,500sqm Provisional liquidation - 15 March 2001

    Key competitors Compatriot buildings - Australia Square, MLC Centre, 20 Bond Street, Met Centre Premium buildings - Governor Phillip Tower, Chiefly Tower, Aurora Place

    Services performance challenges Air-conditioning and lifts

    Emerging sustainability tools

    Project positioning Consolidate A grade credentials, offer a value proposition with premium views

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    AMP Centre Refurbishment

    Project Budget - $77 million

    Major scope areas

    air conditioning - 20% increase in capacity

    lifts modernisation - 30% reduction in average waiting times

    office lighting - 50% reduction in energy costs

    main switchboard replacement dedicated tenant communication riser

    new fire control room

    foyer, lift car and office floor finishes

    introduction of a foyer caf

    $12 retail plaza upgrade - 6 new food outlets

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    Performance Measures

    Leasing - every tranch substantially pre committed

    Operational Outcomes

    Services performance

    Energy consumption

    tenant lighting - 50% down

    base building energy - 43% down

    Market indicators and competitor performance

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    Environmental Performance

    43% reduction in electricity usage from 2002 2009

    2000 Y2K + GST Implementation focusedEnvironmental and Sustainability only just on their radar

    2009 @ 3.0 Stars2010 @ 3.5 Stars (expected)

    Investment Management Model

    Investment performance

    Lifecycle 10 year Capital Expenditure program Lease expiry profile

    Market forecast

    Competitor set forecast vacancy/supply

    Lifecycle analysis

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    Waste

    Water

    Energy

    Environmental Performance

    How?

    New Air conditioning system from constant volume to variable air volume

    New Carrier Chiller

    New BMCS CO2 monitoring / car park exhaust

    T8 Lighting

    Car park sensor lighting

    BMCS Upgrades

    Night purge system Chiller strategy

    Added plant not previously monitored and control led

    Replacement of all HVAC Pumps most fans

    Waterless urinals / recycling

    - 2.5 star Nabers rating Saved 10.5 million litres per annum from 2006

    Co-mingled waste Recycling Average of 70% per annum of waste recycled over the last 3 years

    Retail Plaza food recycling 2008

    OzHarvest program introduced 2008

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    Where to Next

    NABERS 4 Star rating is possible

    Replace all chillers except row chiller Energy management system to BMCs

    Retail Plaza reparation / Energy HVAC management

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    Lessons

    Maximise holding income

    Tight coordination Sustainability

    Identify opportunities

    Constantly review and have

    flexibility to move with technology IMM

    Involve site team from projectstart

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    Corporate Responsibility AMPCI Property

    Its more than what we sayits what we do.

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    Important note

    Neither AMP Capital Investors Limited (ABN 59 001 777 591) (AFSL 232497), nor anyother company in the AMP Group guarantees the repayment of capital or the performanceof any product or any particular rate of return referred to in this presentation.

    Past performance is not a reliable indicator of future performance.

    While every care has been taken in the preparation of this document, AMP CapitalInvestors makes no representation or warranty as to the accuracy or completeness of anystatement in it including, without limitation, any forecasts.

    This document has been prepared for the purpose of providing general information,without taking account of any particular investors objectives, financial situation or needs.An investor should, before making any investment decisions, consider the appropriatenessof the information in this document, and seek professional advice, having regard to theinvestors objectives, financial situation and needs.

    This document is solely for the use of the party to whom it is provided.


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