Corporate Responsibility | April-June, 2018 C O N T E N T Page 2 Editorial Page 3 Contributing to the SDGs Page 4 Cover story: 333: A powerful voice for people Page 5 Robi gets the Best People Management and the Most Improved Financial Performance awards Page 6 Robi-10 Minute School covers Special HSC Crash courses, MasterClasses and Professional Courses Page 7 Internet4you: “Surf smart, Stay safe” Page 8 Quarterly Engagement Page 9 News Clips
Transcript
Corporate Responsibility | April-June, 2018
C O N T E N T
Page 2 Editorial
Page 3 Contributing to the SDGs
Page 4 Cover story: 333: A powerful voice for people
Page 5 Robi gets the Best People Management and the Most Improved Financial Performance awards
Page 6 Robi-10 Minute School covers Special HSC Crash courses, MasterClasses and Professional Courses
Page 7 Internet4you: “Surf smart, Stay safe”
Page 8 Quarterly Engagement
Page 9 News Clips
EDITORIAL
This publication provides a report on the progress made by Robi towards its contribution in meeting the targets of Sustainable Development Goals (SDGs). We believe SDGs provide the broader framework to all the nations for driving their development activities. Being the second largest operator of Bangladesh, we are very much mindful of our role as the leading development partner of our government. Hence, we take our sustainability initiatives very seriously. We hope this newsletter would provide a clear reflection of our commitment in this regard.
You may kindly reach out to the Robi Sustainability team at [email protected]
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CONTRIBUTING TO THE SDGs
The SDGs address the world’s development challenges. These goals envisage a collaborative approach to the development work with full participation of the government, the business community, the civil society and the various communities of our society.
Robi, as a responsible corporate entity, feels the urge to respond to this call of duty. As a result, we have already identified six SDGs (mentioned below), where we felt we could contribute the most considering our business profile. Our Sustainability Strategy was reformulated accordingly to provide a clear framework on how we intend to pursue these goals through various sustainability initiatives of the company.
333, a dedicated helpline number, which is meant for providing the citizens with information on procedures of receiving public services, was made public after an o�cial launch on 12 April 2018. With the help of this call centre, every citizen of Bangladesh can be brought under the coverage of public services. This will e�ectively reduce their time, cost and hassle of receiving information on public services and remedy to social many problems. Anyone can dial 333 from anywhere and receive information about government o�ces/o�cers, tourist attractions, 64 districts and seek redressal of di�erent social problems.
In partnership with Robi Axiata Ltd. Genex Infosys Ltd. (one of the country’s strongest call centre service providers), is providing technical assistance to operate this call centre and this service is available 24 hours a day and 365 days a year.
Prime Minister’s ICT A�airs Adviser Sajeeb Ahmed Wazed on 12 April 2018 inaugurated this helpline service, 333, at Prime Minister’s O�ce in the presence of Posts, Telecommunications, and Information Technology Mustafa Jabbar, State Minister of Information and Communication Technology Zunaid Ahmed Palak and Managing Director and CEO of Robi Axiata Limited Mahtab Uddin Ahmed.
While inaugurating the service, Sajeeb Ahmed Wazed commented on the potential convenient aspect of the helpline:
“Main objective of Digital Bangladesh was to reach out to the rural people with government services. And to attain the goal, we had introduced digital centres at the union level as well as 3G and 4G networks in the country.”
333 has started its journey with the motto “Government information and services, anytime”. Locally, one can dial 333 and NRBs can dial 09666789333 any time for receiving information on the procedures of receiving public services, contact information of people’s
representatives and government employees, tourist attractions of di�erent areas and detailed information about di�erent districts.
Apart from that, the citizens can also inform about and complain against di�erent social problems, and get response from Deputy Commissioners and Upazila Nirbahi O�cers themselves. Furthermore, using this helpline, they can seek assistance from Deputy Commissioners and Upazila Nirbahi O�cers during disasters.
During the pilot phase, over 600,000 people have received di�erent information services till March 2018. Among these, over 4,000 social problems have been addressed, including 541 cases of food adulteration, 431 cases of child marriage and 391 cases of illegal drug trade. To ensure sustainability of the service, a2i has already provided hands-on training on operation-related issues of 333 to one Additional Deputy Commissioner, three Upazila Nirbahi O�cers and one Assistant Commissioner in every district.
Gradually, the services of di�erent ministries will be added to this call centre, and the entrepreneurs at over 5,000 digital centres will be engaged so that the people could also receive services from them. In addition, new features, like SMS, IVR, USSD code-based services, live chat and social media will be added. Apart from providing information and services, this call centre will be used as a medium of promoting public services.
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333: A POWERFUL VOICE FOR PEOPLE
Robi has won the Best People Management and the Most Improved Financial Performance award from its parent company Axiata Group Berhad. The awards were given for the company’s performance in these two categories for the year 2017.
Robi won these awards at the Axiata Senior Leadership conference held in Bangkok recently. All the operating companies of Axiata -- “Celcom” in Malaysia, “XL” in Indonesia, “Smart” in Cambodia, “Dialog” in Srilanka, “Ncell” in Nepal and “Robi” in Bangladesh -- competed for these awards.
The Best People Management award was given to Robi in recognition to the focus it has placed on ensuring the best HR practices, policies and processes with alignment to Axiata Group’s key HR principles. Robi won this award for the sixth consecutive year. Robi has also won the Most Improved Financial Performance award for its overall financial performance in 2017.
ROBI GETS THE BEST PEOPLE MANAGEMENT AND THE MOST IMPROVED FINANCIAL PERFORMANCE AWARDS
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Robi-10 Minute School (www.robi10minuteschool.com), the largest online educational platform of Bangladesh, has conducted special MasterClasses, live classes and professional courses with the leading experts of Bangladesh throughout April to June o�ering specialized training along with lectures on challenging subjects for learners of all ages. An initiative of this scale has been undertaken for the first time in Bangladesh.
The 20 special MasterClasses brought together highly celebrated professionals from di�erent industries to teach subjects starting from Filmmaking, Photography, Writing, Corporate Grooming, Storytelling and Programming to Robotics. This is the first time experts such as Zunaid Ahmed Palak, Rubaba Dowla, Anisul Hoque and many others came together to o�er such exclusive learning opportunity for the country’s youth.
Over 30 professional courses were completed on the platform during this time with leading industry experts such as Zaved Parvez, Vice President, Robi Axiata Limited, Ejazur Rahman, Managing Director at Mind Mappers, Malinda Senanayake, Founder, Analytics Movement, among many other stalwarts in their fields providing the necessary training in their areas of expertise.
One of these notable professional courses was on Leadership by Zaved Parvez, who conducted a full course on Personal Leadership. The course has been extensively laid out through 15 videos covering the ground rules of Personal Leadership, the principles, paradigms, mental maps and many other relevant aspects of leadership.
Robi-10 Minute School has also conducted special live classes for the 2018 HSC candidates where teachers from the best institutions of the country ran classes. Teachers such as Zakia Sultana from Adamjee Cantonment College, Masud Hasan from Rajuk Uttara Model College among many others taught extensively.
The MasterClasses, Special Live Classes and Professional Courses have provided the students and learners with the opportunity to learn anything they want from leading experts and beloved teachers of the country, furthering Robi-10 Minute School’s mission to make quality education accessible for everyone in Bangladesh.
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ROBI-10 MINUTE SCHOOL COVERS SPECIAL HSC CRASH COURSES,MASTERCLASSES AND PROFESSIONAL COURSES
In Q2-2018 Robi has organized six Internet4U sessions in di�erent schools, colleges and universities with a view to promote e�ective and ethical use of the internet among the youth of the country.
Through these sessions, the youth are informed about how to use the internet safely to supplement their learning and are made aware about how they could use the internet to help them plan a better future. Ayman Sadiq, the founder of Robi-10 Minute school facilitated the sessions.
The sessions were organized at Department of Educational and Counselling Psychology, University of Dhaka, Engineering University School and College, Viquarunnisa Noon School and College (Baily Road), Green University, Kakoli High School and College & College of Home Economics.
The students who participated in the sessions were overwhelmed to know about cyber rights and the potential of the internet in improving their lives. They were also briefed about the measures they could take to avoid cyber bullying. Small games and quiz contests organized at the sessions helped to make the sessions more engaging. The winners of the quiz contest were given token gifts. These sessions will continue throughout 2018.
INTERNET4YOU: “SURF SMART, STAY SAFE”
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QUARTERLY ENGAGEMENT
Robi, has organized an Iftar programme on 10th June 2018, for the children of the Sarkari Shishu Paribar in Tejgaon. A total of 150 children joined the program. Robi’s Managing Director and CEO, Mahtab Uddin Ahmed handed over some gift items to the children at the end of the Iftar programme.
To increase the number of women retailer under GSMA’s Connected Women project, Robi has taken a CR initiative named “Women: Do Digital”. Through this project, we will increase the number of women in our retail channel. To motivate the women we have handed over 12 photocopy machines to 12 women retailers across the country.
Robi has observed World Thalassemia Day, by organizing a blood donation camp, in partnership with Bangladesh Thalassemia Foundation. The day-long blood donation camp was inaugurated by Robi’s Head of Corporate and Regulatory, Shahed Alam and Head of HR, Md. Faisal Imtiaz Khan. The blood donation camp was held at the Robi Corporate O�ce.
