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7 June 2008 TCS Public Corporate Sustainability in TCS Using Core Competencies to create Sustainable Community Engagement Practices June 2008
7 June 2008 TCS Public
Corporate Sustainabilityin TCS
Using Core Competencies to create Sustainable Community Engagement Practices
June 2008
27 June 2008
An Overview• TCS was established in 1968 • FY 2008 revenue of USD 5.7 billion ( from USD 4.3 billion
in FY 2007)• Over 1,07,000* employees• 1st Company in the world to be assessed at Level 5 for
integrated enterprise-wide CMMI and PCMM• Global presence - 155 offices in 41 countries• First and Largest• Software R&D centre in India• Software exporter in India
As on 31st March 2008
* Excluding Subsidiaries, 1,11,407 Associates inclusive of subsidiaries
37 June 2008
Truly Global Presence• 155 Offices in 41 countries• 90 Delivery Centres in 18 countries
Sales OfficeDelivery Centres
N. America43
Iberoamerica
APAC
India
Europe
UK & Ireland
ME & Africa
4
13 8
6 3
49 69
9 1
21 2
14 3
As on 31st March 2008
As on 31st March2008
Revenue by GeographyAsia
Pacific, 5%India,
9%
North America,
51%
Continental Europe,
9%
UK, 20% Ibero
America, 4%
MEA, 2%
47 June 2008
Vision, Mission and Values
Global Top 10 by 2010
MISSIONTo help customers achieve their business objectives, by providing
innovative, best-in-class consulting, IT solutions and services.To make it a joy for all stakeholders to work with us.
Leading change. Integrity. Respect for the individual.Excellence. Learning and Sharing.
VISION
VALUES
57 June 2008
Vision - Global Top 10 by 2010Current Global Ranking …
Ranking by Revenue
Rank Company Revenue (USD m)
1 HP 91,658
2 IBM 91,423
3 Electronic Data Systems
21,268
4 Accenture 18,228
5 Computer Sciences Corp
14,616
6 Cap Gemini 9,665
7 Automatic Data Processing
8,882,
8 Atos Origin 6,774
9 Affiliated Computer Services
5,354
10 Logica CMG 4,903
11 TCS 4,286
19 Cognizant 1,424
20 Xansa 634
12 Wipro 3,467
13 Bearing Point 3,389
14 Infosys 3,090
15 CGI Group 3,043
16 Perot Systems 2,298
17 Tietoenator 2,067
18 Satyam 1,461
(722)Bearing Point20
(311)Atos Origin19
359Affiliated Computer Services
11
368Cap Gemini10
470Electronic Data Systems
9
634Computer Sciences Corp
8
677Wipro7
850Infosys6
950TCS5
973Accenture4
81Perot Systems17
128CGI Group16
151Logica CMG15
233Cognizant14
298Satyam13
306Tietoenator12
13Xansa18
1,554Automatic Data Processing
3
6,198HP2
9,492IBM1
Ranking by Net Income
Revenue (USD m)CompanyRank
596Xansa20
1,544Bearing Point19
9,030Computer Sciences Corp
11
10,987Cap Gemini10
12,595Electronic Data Systems
9
14,282Cognizant8
18,529Wipro7
23,924Automatic Data Processing
6
26,154Infosys5
27,716TCS4
2,162Perot Systems17
2,555CGI Group16
4,617Atos Origin15
5,382Logica CMG14
5,435Affiliated Computer Services
13
7,120Satyam12
2,120Tietoenator18
30,003Accenture3
107,433HP2
141,911IBM1
Ranking by Market Capitalization
Revenue (USD m)CompanyRank
7,031Xansa20
14,414Tietoenator19
49,847Atos Origin11
58,000Affiliated Computer Services
10
64,013Cap Gemini9
67,818Wipro8
72,241Infosys7
79,000Computer Sciences Corp6
89,419TCS5
131,000Electronic Data Systems4
21,200Perot Systems17
25,000CGI Group16
35,670Satyam15
38,800Cognizant14
40,483Logica CMG13
46,000Automatic Data Processing
12
17,400Bearing Point18
140,000Accenture3
156,000HP2
355,766IBM1
Ranking by No. of Employees
Revenue (USD m)CompanyRank
NOTES:1. Revenue, Net Income and Headcount are for the last reported fiscal year; results reported until 25-April-2007 have been considered2. Market Capitalisation is as on March 30, 2007, based on prices from the exchange where the companies’ securities are primarily listed
TCS
ranked #
11 :
revenue TCS
ranked # 5
: Net
Income
TCS ranked # 4
: Market Cap
TCS
ranked # 5
: # of
employees
Source: Companies, Bloomberg
Business Week ranks TCS (the only Indian company) among the Top 10 most profitable global IT companies - with a return on equity of 46 %.
67 June 2008
Focus of Corporate Sustainability in TCS
In the Tata tradition of “giving back to society”TCS’s focus of CS is on •EDUCATION•HEALTH•ENVIRONMENT
Wherever possible, TCS deploys its IT core competence to address large scale societal problems in the above domains.
Employee Volunteering, through Maitree, is preferred for CS at TCS except for programmes requiring continuous presence.
77 June 2008
Corporate Sustainability in TCS
TCS Policy on Corporate Sustainability TCS believes that Corporate Sustainability in the Marketplace, Workplace, Community and Environment is central to its business. Accordingly TCS has identified 5 pillars for CS across the globe. These are Health, Education, Environment, Diversity and Ethical Global Sourcing
“Corporate Sustainability (CS) is integral to value-creation in our businesses through the enhancement of human, natural and social capital complementing their financial growth in order to give the enterprise an enduring future and also help create and serve a larger purpose, at all times. It facilitates accountability to all stakeholders as a systemic practice”
TATA Council for Community Initiatives, (TCCI)
87 June 2008
Using Core Competencies to create Sustainable
Community Engagement Practices
97 June 2008
• Taken up as part of Tata Council of Community Initiatives withthe mandate to coordinate with various State Govts to adopt the CBFL Program
• Partner with the Mission 2007 Program spearheaded by Dr. M S Swaminathan. CBFL being implemented in 1,00,000 Village Knowledge Centers (VKC) through various partnerorganizations
• Acknowledged by National Literacy Mission as part of strategy to adopt ICT for Literacy especially in the 11th FiveYear Plan.
TCS ADULT LITERACY PROGRAM
• Computer Based Functional Literacy (CBFL) software designed and developed by TCS
• Available in 8 languages, one more under preparation
• 1400 ALP centers across the country
• Over 100,000 people made literate
Corporate Sustainability Use of core competence to address large scale societal problems
107 June 2008
TCS BioTCS Bio--Informatics SolutionInformatics Solution
Assists drug discovery processes from target identification to lead optimization.
Addresses Genomics, Protein Modeling and Structural Analysis, Simulation and Drug Design,
Areas : sequence analysis, genome analysis, comparative genomics, 3D modeling, 3D structure manipulations, structural analysis and simulations.
Bioinformatics has revolutionized life sciences research, opening up new possibilities for medical and bioengineering applications and for understanding diseases and fundamental biology
117 June 2008
Rural knowledge portal with locale specific information and advice in local language as also sharing of knowledge and experience.
Integration of technologies such as Indian Languages, WEB 2.0, Intelligent search, need based information filtering, reasoning and knowledge management to design a Village Portal.
Location specific, season specific, farmer specific advice / information on a mobile handset in rural areas in Indian language.
Solution integrates Soil Sensor, GPS, CDMA, UIOne, Phone Camera technologies.
TCS TECHNICAL COLLABORATION WITH MS SWAMINATHAN RESEARCH FOUNDATION FOR MISSION 2007covering 700000 villages in India
127 June 2008
Structure of VKP
Information on :
Weather
Basic health care
Agriculture
Daily news
Expert advice
Discussion boards
Village Knowledge Portal
Content :
creation, storage & retrieval
Current CS projects for the Rural Masses
137 June 2008
M-KRISHIAdvice on fertilizer
147 June 2008
Future CS projects – Contribution to Mission 2007
Capacity Building –Increasing acceleration and Scaling of ALP program
Mobile phone Vs Internet • Portable• Available 24x7 vis-à-vis the internet (needs the infrastructure)
• Higher population density vis-à-vis the internet• Local needs need a local touch• Literacy required for using a PC vs. a mobile phone
• TCS proposes to develop a SELF HELP tool which would help adult learners to repeat the lessons at their own pace and location
7 June 2008 TCS Public
TCS ALP on a Mobile
167 June 2008
Addressing large scale societal problems through Core Competence
Implementation of National Rural Employment Guarantee Act in AP• The NREGA solution has gone live in over 657 mandals across 13 districts in
the state. • Using the software 42 lakh job cards have been issued and 1 lakh works worth
625 crores have been processed. • Entire transactions in the villages are available on the APREGS portal, which is
being operated by TCS• Irrespective of location, beneficiaries can browse information about their
villages, work status and wage payments.• By making data available for public scrutiny, the portal facilitates the Right to
Information Act. • A database of 44 lakh families in over 13,000 villages has been created• Ensures error free records and prevents fraudulent wage payments• Six lakh post office accounts opened in AP during the last six months as against seven
lakh accounts opened in the last 55 years• Helping honor the soverign commitment of the government to provide 100 days of
employment to every citizen in a year• Impressed by its success, the Central Government has now decided to replicate this
software in other states
177 June 2008
‘Anytime Anywhere’ services
Single sign-on and single point access to multiple government services
Transparent governance leading to improved image of the government
Scalable kiosks model under Public-Private Partnership mode providingemployment to the local citizens
Providing timely and comprehensive services to citizens in remote areas
Taking the Government to the doorstep of the citizens
AP Online is the digital gateway of the Government to provide multiple services, any time and anywhere to citizens and business users.
187 June 2008
TCS Disease Surveillance – at a glance
http://www.webhealthcenter.com/tsunami/tsunami_index.asp
Using technology to enhance
197 June 2008
207 June 2008
In 2000-2001, a group from TCS’ Java Excellence Centre designed the ChildNETCall receiving software and database for the 24-hour helpline run by CHILDLINE, an NGO for children in distress. The 54 centre project is still supported by TCS. Annual volume of calls received stood at 2 million in 2006.
CHILDLINE Using technology to enhance
Childline V.2 now involves a nationwide upscaling of the network with optimal service delivery, cost reduction, enhanced speed & mobile connectivity. TCS will also create a portal and upgrade the website.
CHILDLINE was initiated as an experimental project of TISS in 1996. Unique example of Govt-NGO cooperation.
217 June 2008
Mississippi Dept. of Employment Security (MDES) web site created for registration of unemployed, a disaster recovery plan, and a plan for transfer of calls to other states.
TCSers hailed for their willingness to give up their holiday and work round the clock to build this web site and application in three days.
MDES is now a model for disaster preparedness and disaster recovery.
TCSers provide for KATRINA Relief Effort
227 June 2008
Corporate Sustainability Report 2007Based on Guidelines of Global Reporting Initiative (GRI 3)
Parameters•Economic •Environment •Labour Practices •Human Rights •Community •Product Responsibility
237 June 2008
TCS is a member of Business in the Community, UK (BITC)
Member of BITC Per Cent Club by virtue of social spend
TCS in overall GOLD Band of BITC’s Corporate Responsibility Index, the leading UK benchmark of responsible business practice
For 2007 :Overall score 91% Gold Workplace 95% PlatinumCommunity 97% PlatinumEnvironment 90% Gold
TCS & BITC
247 June 2008
• NREGS software & Govt of AP won 2008 Stockholm Challenge Award
• EMPI Indian Express Innovation AwardGold Trophy for TCS Literacy Programme
• Golden Peacock Global Award 2007 for Corporate Social Responsibility
• Dr. Malcolm Adiseshia Award from Tamilnadu Board of Continuing Education and State Resource Center
• Listed in India Segment of UNESCO Metasurvey on the use of technologies in education
• Sole nomination from India in the category of Education at Stockholm Challenge Awards (900 entries)
• Short listed at UN World Summit• Asian Forum for CSR (AIM Manila)
ENVIRONMENT • Golden Peacock Environment Mgmt System Award- 2008
Awards & Recognition
257 June 2008
ContactMr. Pankaj Baliga, VP. [email protected]
Mr. Anthony [email protected]
Mr. M. SomasundaramProgram Manager Adult Literacy Program Tata Consultancy Services1, Jawaharlal Nehru RoadVadapalani, Chennai – 600026Phone: 044 66165555, 66165349Email: [email protected]
267 June 2008
Thank you
