What is Image Management
• We all carry certain skills, knowledge and intent
• However the people we meet evaluate us on the basis of what meets their eyes
• They look for signs that inspires confidence and likeability
• Image Management is the art and science of consistently projecting an appropriate and powerful image
What Image Management is not
• Image Management is not Personality Development, Grooming or Styling.
• Personality Development, Fashion , Grooming and Styling Expertsattend to only one element of an overall image and therefore havelimited impact.
• Image Consultant offers a complete solution.
What Image Management does
Image Management teaches us to optimally use Clothing, Grooming, Etiquette, Body Language, Verbal & Vocal Communication skillsto maximize our impact on others. So that long after a personal, professional or social meeting is over, we are still remembered and recalled with admiration and purpose.
What Image Management does
Each person is unique. Image Management takes a person’s personal style, enhances strengths, downplays weaknesses and makes optimum use of resources.
What Image Management does
Combines all aspects of the person - inner self, characteristics, goals,outer environment, differing roles and occasions when workingtowards achieving the appropriate image.
Why Image Management?
• Millions of successful people in different spheres of life – corporate executives,lawyers, doctors, other professionals, High Net worth Individuals (HNI),socialites, housewives, celebrity wives and many more recognize that the rightimage makes people attribute confidence, superior ability and other positiveelements to them.
• It opens doors, giving them access to decision makers, greater success in hiring and salary levels, allowing them to lead satisfied personal, professionaland social lives. They do not leave things to chance, they make a consciouseffort to project the right image.
Why Image Management?
“The way you look directly affects, the way you think, the way you feel, the way you speak, the way you act or behave, and then the way others react or respond to you.”
– Judith Rasband
People who need Image Management
For Customers - The Employee he/she meets is the company.For Junior Employees - His superior who represents the company.Image Management is important for your company’s image because your employees are your Image.
People who need Image Management
• Senior Managers and Managers who need command respect and lead a team effectively
• Newly promoted Managers who need to change their Image to suit the new role and look the part
• Service Industry Professionals whose primary job function is to offer quality service to customers
• Sales and Marketing Professionals
• Customer Care Professionals
People who need Image Management
• Front Line Employees who interact with customers, colleagues and seniors
• Supervisors who interact with customers , juniors and seniors
• Service Industry Professionals whose primary job function is to offerquality service to customers
• Managerial level resources who interact with supervisors and seniors
• Senior Managers who interact with internal as well as external customers
In all their interactions, these people represent the Company. The Image they create is the Company Image
The Importance of Managing Your Image
Benefits of a good corporate image • Premium positioning• Higher customer delight• Attracts more customers• Increased business from existing customers• Helps to command premium pricing• Increase market share• Attract favourable media coverage• Higher returns for investors • Attracts best talent & improves talent retention• Lower attrition costs• Preferred buyer – vendor equation
In short, a good image adds value toevery stakeholder
Image Management
• Your employee’s image represents who you are and what you are allabout.
• The good news. You can now project the desired image throughyour employees with Professional Image Guidance.
Fundamentals of the Right Image
• Appropriate to role, goals and occasion
• Authentic to reflect true self
• Attractive to leave a positive impression
• Afforable to easily implement
We work with you to:
• Improve and enhance your employee image• Increase inter-personal relationship between employees and clients• Enhance team work and synergy• Achieve higher productivity• Set benchmarks in customer delight• Assure feel good factor for all stake holders • Project matchless professionalism • Enhance employee confidence and competence • Develop customer pride in associating with you
Training Formats
• 2 days programme with a day’s follow up
• Two days programme
• One day programme
• 4 hours programme
A Tailor-made Image
Based on your needs and a Training Need Analysis(TNA) document, we will design the best Image Management solutionfor your organization.