OPERATIONS MANAGEMENT

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COURSE GUIDELINE

OutlineOutline

� Lecturer

� Information about the course

� Course objectives and outcomes

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� Course objectives and outcomes

� Student responsibilities and conduct

� Learning assessment

� Academic honesty and plagiarism

1. Lecturer1. Lecturer

� Name: Luu Truong Van (Lưu Trường Văn)

� Cell phone: 0972016505

� Email: vanlt@hcmiu.edu.vn or luutruongvan@gmail.com

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luutruongvan@gmail.com

� Website: http://sites.google.com/site/luutruongvan

� Major: Construction management, Project Management

1. Lecturer: Education1. Lecturer: Education

� Associate Professor , 2012 �Ph.D., Pukyong National University, Busan, Korea (2006 - 2009).� M.Eng., Construction Engineering and

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� M.Eng., Construction Engineering and Management, AIT, Bangkok, Thailand (Aug. 2000 - Apr. 2002)� B.Eng., Civil Engineering, Ho Chi Minh City Polytechnic University, Ho Chi Minh City, Vietnam (Sept. 1986 - Jul. 1991)

1. Lecturer: Research areas1. Lecturer: Research areas

� Project/Enterprise performance assessment and improvement (Balanced ScoreCard)� Project management� Applying System Dynamics in business

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� Applying System Dynamics in business management; Business modelling� Applying Artificial Intelligent in business management� QFD

2. Information about the course2. Information about the course

� Teaching Time and Location– Time: 8.00 – 12.00 ; 13:30 – 17:30

– Review: Morning, 20 Sept 2015, 9:45 –11:45 AM

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11:45 AM

– Room: ………………

– Pham Van Dong University

2. Information about the course

� Relationship of this course to other course offerings

• Operations Management which is to present a broad introduction to the field of operations

practical manner

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a broad introduction to the field of operations in a realistic, practical manner includes a blend of topics from accounting, industrial engineering, management, management science , and statistics .

2. Information about the course

� Relationship of this course to other course offerings

� The students will have a better understanding of the role of operations in

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understanding of the role of operations in different functional departments of a firm . In that connection, other foundation courses such as Management Science, Accounting, Marketing, Human Resource Management and some specialized course (Project Management, Quality Management) are also very useful in term of supporting to this course

2. Information about the course

• Active teaching approach is applied in this course.

• In addition to traditional lectures, highly interactive activities such as

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interactive activities such as

• class discussion,

• role play, and

• game are followed in classes

2. Information about the course

• Problem-based learning approach is also applied.

• Students will work in groups discussing case studies or questions related to the taught theories and concepts. This will help

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taught theories and concepts. This will help them

• remember the theories better ,

• learn the theories in more depth and

• apply analytical skills in real situations

2. Information about the course2. Information about the course

• Active learning is required for the students.

• Students must read materials before class. The learning materials are

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class. The learning materials are uploaded in the website of PGSM

• Interactive learning approach requires students to actively participate in any class activities.

3. Course objectives and outcomes

Course objectives� To gain understanding of the role of operations manager in organization

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� To understand how operations manager make decisions which are related to operation management, such as: Product design, location planning, scheduling, inventory management…

3. Course objectives and outcomes

Course objectives�To understand how operations management related to other functional areas in an organization such as: marketing, finance

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organization such as: marketing, finance /accounting and personnel

� To gain the knowledge and skills to maintain the competitive advantage for organization by improving better productivity, reducing cost, responding more quickly to the demand and providing better quality

3. Course objectives and outcomes

After completing the course, students should be able to: � Having overall perspective of Operations Management within the context of organization

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Management within the context of organization� Greater understanding of the details of the quantitative techniques which will able to support the Operations Manager in making his or her decisions in realistic situations� Having ability to identify real problems/ factors which affect on the organizations and develop their recommendations

4. Student responsibilities and conduct

– Attendance • Your regular and punctual attendance at

lectures and related seminar (if any) is expected in this course.

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in this course.

• Regular attendance is essential for successful performance and learning in this course, particular in view of the interactive teaching and learning approach adopted. Please inform your lecture if you are unable to attend the class, and arrange for a classmate to collect any handouts.

4. Student responsibilities and conduct

– General Conduct and Behavior

• You are expected to conduct yourself with considerable and respect for the needs of your fellow students and teaching staff.

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fellow students and teaching staff.

• Conduct that unduly disrupts or interferes with a class, such as ringing, or talking on mobile phones, or chatting on internet, is nor acceptable

4. Student responsibilities and conduct

– Keeping informed

• You should take note of all announcements made in lectures.

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• From time to time, the PGSM will send important announcements to your through website without providing you with a paper copy. You will be deemed to have received this information

5. Learning assessment

1. Individual Assignment: 30% (including class assignment and participation)

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2. Group Assignment: 20%

3. Final Exam: 50%

5. Learning assessment

Assignment Submission ProcedureIt is essential that you submit all your assignment

tasks on time via the appropriate procedures. Make sure that you:

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Make sure that you:

• Attach a copy of the Assignment Cover Sheet to your assignment.

• Make the copy of the assignment for safe keeping

• Submit your assignments to the program officer

5. Learning assessment

Late Submission• Request for late submission of assignments or

absent in the session that your group will present must be made in writing to the course

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present must be made in writing to the course lecturer.

• Late submissions may incur a penalty of 5% of the assignment mark per day

6. Academic honesty and plagiarism

• The PGSM regards plagiarism as a form of academic misconduct , and has very strict rules regarding plagiarism

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plagiarism

6. Academic honesty and plagiarism6. Academic honesty and plagiarism

Plagiarism is the presentation of the thoughts or work of another as one’s own . Examples include:

• direct duplication of the thoughts or work of another, including by copying work, or knowingly permitting it to be copied.

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be copied. – This includes copying material, ideas or concepts from a

book, article, report or other written document (whether published or unpublished), composition, artwork, design, drawing, circuitry, computer program or software, web site, Internet, other electronic resource, or another person’s assignment without appropriate citation ;

6. Academic honesty and plagiarism6. Academic honesty and plagiarism

• paraphrasing another person’s work with very minor changes keeping the meaning, form and/ or progression of ideas of the original;

• piecing (chắp vá/ghép nối) together sections of

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• piecing (chắp vá/ghép nối) together sections of the work of others into a new whole;

• presenting an assessment item as independent work when it has been produced in whole or part in collusion with other people, for example, another student or a tutor;

6. Academic honesty and plagiarism6. Academic honesty and plagiarism

• The inclusion of the thoughts or work of another with attribution appropriate to the academic discipline does not amount to plagiarism

• Students are also reminded that careful time

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• Students are also reminded that careful time management is an important part of study and one of the identified causes of plagiarism is poor time management .

• Students should allow sufficient time for research , drafting and the proper referencing of sources in preparing all assessment items

Thank you for your attention!Thank you for your attention!

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