Course Title

Effective Training Ideas That Won’t Break the Bank

Colleen Billings, PHRBillings Piano Gallery

1-2-3-Needs Analysis

1. What is the Learning Gap– Industry: Music business, manufacturer, retail– Business: general acumen, awareness of your business – Product knowledge– Soft Skills: sales, customer service, negotiation– Technical: QuickBooks, Excel, internal systems

2. What is the Time Available to Bridge the Gap?– Is it a developmental need vs. immediate improvement scenario

3. What is the budget available?

Learning Methods• Get the Learner Involved

– How do you learn best?– How do you learn something new?

• Hands On• 1:1 Mentoring• Repetition• Read, practice, do• Classroom lead

• Ask them to propose a plan

Formal Education• Community College/Technical School

– QuickBooks– Marketing

• Small Business Development Center– Management courses– Business Plans

• SCORE– Management/Leadership

• Local Library– Excel; MS Office; basic accounting

• Recreation Department– Public speaking

Local Organizations• Dale Carnegie Training-$$$

– Skills for Success– Presentation Skills– Leadership/Management Course

• Chamber of Commerce-$– Monthly meetings/Speaker Series

• Local Associations-$– Toastmasters International

• Regional Management Associations-$$– MRA

Internal Resources

• Manufacturer’s Reps– Put ’Em to Work!

• Business Books– Team book club– Presentation assignment– Ask them to lead a discussion of a chapter

Team Resources

• Set up Mentoring Relationships– Pair on a project– Research a problem/Present a solution– Process documentation and improvement

• 1:1 Goal Setting– Top 3 Focus Areas

NAMM Resources

• NAMM.org• NAMM University site-It’s New and

Improved!• Newsletters• Industry Publications-Share articles

Technical Resources

• Lynda.com– Lunch with Lynda!– Group or individual– Excel; Time Management; QuickBooks;

PhotoShop

• Star12.com

Social Resources

• Facebook and Twitter– Manufacturers– NAMM!– Local music scene– Business Magazines

• Inc; Fast Company; etc.

More Social

• LinkedIn– Company Page– Industry Leaders– Manufacturers– Groups with similar interests

• Retail Music

– Connect to others in the Industry

Online Goldmine

• Blogs-Subscribe, Read, Share, Discuss– Talent Management Magazine

• White Papers• Webinars• YouTube “How-To” Videos

Colleen Billings, PHRBillings Piano Gallery

lovemyhrlife@gmail.comwww.facebook.com/lovemyHRlifewww.linkedin.com/colleenbillings