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Compliance. Protection. Performance. © 2010 Covey Associates Limited. UK. Lone Worker Protection, Training and Management
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Page 1: Covey associates LWS - Lone worker protection training management portal

Compliance. Protection. Performance.

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Lone Worker Protection,

Training and Management

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Who we are?

• Experts in Lone Worker Safety Policy, Consultancy, Training, & Protection

• Recognised IOSH Consultants in Lone Worker Protection Systems

• Certified and Accredited by the Continuous Professional Development

Service (CPD)

• Providers of a unique interactive health and safety „e-Learning‟ training

management system delivering 46 CPD certificated courses, risk assessment

reporting and required compliance audit trail.

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Key topics:

• The Corporate Manslaughter & Homicide Act 2007. Why and how it affects

organisations?

• Lone Workers, what and who are they?

• The benefits of protecting Lone Workers & Compliance with the Law

• The importance of Training – Adequate, Effective, Efficient

• An integrated approach to Lone Worker Protection using

Communications Technology & Training.

• Instant Communications – Protection & Workforce Management

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The Corporate Manslaughter & Homicide Act 2007

• The Corporate Manslaughter and Homicide Act 2007 is a landmark law that

came in to effect on 6th April 2008.

• Now, for the first time, companies and organisations can be found guilty of

corporate manslaughter as a result of serious management failures resulting

in a gross breach of a „Duty of Care‟ leading to a fatality.

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Employers are legally required to ensure „Duty of Care‟

Employers have a „Duty of Care‟ for the health, safety and welfare at work of all

their employees. They are also responsible for the health and safety of those

affected by work activities, for example any self-employed people they engage

and visitors such as contractors.

This „Duty of Care‟ cannot be transferred to any other person, including those people

who work alone. It is the employer‟s duty to assess risks to lone workers and take

steps to avoid or control risks where necessary.

Employees also have a duty to take reasonable care of themselves and other

people affected by their work activities and to co-operate with their employers

in meeting their legal obligations.

Lone Workers should not be at more risk than other employees.

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The first prosecutions are in the courts now, publicity is increasing...

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Penalties an Organisation could face if convicted

of Corporate Manslaughter

In the event of a guilty verdict, the court must consider the following penalties:-

Guidelines published in February 2010 by the Sentencing Guidelines Council (SGC),

recommend “the appropriate fine will seldom be less than £500,000 and may

be measured in millions of pounds”.

Publicity Orders requiring the publication of the fact of the conviction, particulars

of the offence, level of fine and terms of any remedial order.

Remedial Orders requiring the defendant to have remedied

any specific failings by the time of sentencing. The cost of

Compliance with remedial orders should not be taken

in to account when fixing the fine.

Compensation will usually be dealt with in a civil court.

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Penalties an Individual could face if convicted as...

• „Controlling Minds‟ can face up to two years imprisonment for separate

offences related to the Health and Safety at Work Act 1974.

• Director‟s and Manager‟s can also face prosecution for „common law

manslaughter by gross negligence‟ which carries a maximum of life

imprisonment.

The law defines „Controlling Minds‟ as:

“People who have significant influence over the procedures and activities

undertaken by others within the Organisation.”

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Whilst the Burden of Proof remains with the Prosecution, organisations

are breaching their „Duty of Care‟ and breaking the Law if they do not

have, maintain and record the following:

Safe Lone Working Policies & Procedures

Risk Assessments

Adequate and sufficient Training

Personal Protective Equipment & Systems (PPE & PPS)

Supervision & Monitoring

Audit Trail of Compliance

Management & Training Records

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The HSE defines „Lone Workers‟ as:

“Those who work by themselves without close or direct supervision.”

‘Any situation or location in which someone works without a

colleague nearby; or when someone is working out of sight or

earshot of another colleague’

The World‟s second largest employer defines „Lone Working‟ as:

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Fixed Site Lone Worker examples:

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Mobile Lone Worker examples:

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The benefits of protecting Lone Workers & complying with the Law

£ Protection of staff

£ Improved morale and company loyalty

£ Reduced staff turnover and long term absence

£ Recognition of moral and legal Duty of Care

£ Protection from prosecution, imprisonment and hefty fines

£ Increased productivity through workforce management

£ Improved Health and Safety culture throughout the business

£ Improved Public Relations – Corporate & Social Responsibility (CSR)

£ Compliance with „Tendering‟ requirements

£ Protected shareholder value

£ Reduced insurance costs

£ Reduced legal costs

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• The Compliance Pyramid – Help with the Key Steps towards achieving

and maintaining Compliance.

• The importance of Training.

• Corporate Awareness Managed Training System delivering Monitoring,

Reporting, Risk Analysis, Alerts and Audit Trail.

• CPD Certificated Health and Safety Training.

Recommended steps towards Compliance

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Compliance Pyramid

• Help with the Key Steps

towards achieving and

maintaining Compliance

Controlling Minds

Policy & Procedures

Risk Assessment

Personal Protection Training & Equipment

Training Management

Safe Working Practices

Acceptance of Responsibility

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The Importance of Training

The HSE outlines training as

being particularly important where

there is limited supervision.

Training may be critical to avoid

panic reactions in unusual

situations.

Organisations have a duty to

minimise risks by delivering

regular, managed and monitored

training.

Unique Training

Management System

allows training 24/7 from

any on-line location

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On-line and off-line „Interactive‟

Health and Safety e-learning

Courses including Safe Lone

Working for „Employees‟

& „Managers‟

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Tailored „Check List‟ reports „Risk Analysis‟ &

„Required Actions‟ identifying high risk Lone Workers

Interactivity throughout

Courses keep Trainees

engaged, cementing key

learning outcomes

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Test section can be tailored to

include questions specific to

the organisation‟s policies

and procedures

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CPD Certified

„Certificate of Attainment‟

for each course

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Protecting Lone Workers with PPE & PPS

Communication

Identification

Location

Emergency Response

Enhanced Protection

using e-Learning

& m-Learning

Cost Effective use of

Legacy Equipment

whenever possible

Additional Benefits

of Workforce

Management

Compliance

with legal

„Duty of Care‟

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Personal Protection Equipment (PPE) & Systems (PPS)

Pro-active SMSPush to Talk

“Buddy”GPS Location

Lone Worker Training

For Managers For Employees

Lone Worker Risk Assessment

Low Risk Medium Risk High Risk

An integrated approach to Lone Worker Protection

using Communications Technologies & Training

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Instant Communications – Protection & Workforce Management

• Delivers a global “walkie–talkie” instant voice communication using IP voice packets over the AQL network and Internet.

• Voice enabling software installed on mobile handset, handheld computer, data terminal, laptop or PC.

• Enable PTT (data) without enabling voice.

• Broadcast one-to-one and one-to-many.

• Reduces communications costs betweenfield and office based staff.

• Improved productivity from better staff support and co-ordination.

• Negates multiple devices duplicating tasks: mobile telephones, walkie-talkies,laptops, data devices, pagers.

• Monitor activity and verify hours worked.

• Increased visibility, availability and accessibility of staff.

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Instant Communications...

deployed by a Housing Association

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Instant Communications...

deployed throughout a Hotel

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Audit,Consultation

& Awareness

Risk Assessment& Analysis

Policies,Procedures, Supervision

Managed & Auditable

Certificated Training

Continuous Safe

Working Practices

Provision of Personal

Protection Equip./Sys.

Managed, Reporting & Monitored Regular Training

In Summary:

7-Step

Process to

Compliance

Lone Worker

Protection &

Management

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If you have any questions or would like further information on

any of the topics covered please contact us on:

(t.) 0870 760 4452

(e.) [email protected]

Thank you.


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