HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Covid-19 – How can you
support London’s most
vulnerable?
Dear Volunteers,
We hope you are staying healthy and happy in these difficult times!
This document collates ongoing efforts by individuals, non-profit organisations
and community groups supporting people most affected by Covid-19. We hope
to keep those willing and able to support local initiatives informed about safe
and accessible ways to help.
We emphasise the importance of keeping yourself and others safe. Please do
not attend an opportunity if you are showing any symptoms of the virus, are
living with someone showing symptoms, believe you’ve been in contact with
someone who has tested positive for the virus, or are in a high-risk category
required to self-isolate .There are still ways to offer support from your own
home!
In this document:
1. Protecting Yourself and Others
2. Joining your local Mutual Aid group
3. Ongoing efforts you can support
a. London-wide
b. North London
c. West London
d. South London
e. East London
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
1. Protecting Yourself and Others
Our charity partners are taking all measures possible to ensure ongoing
activities are safe, but please make sure you are up to date will all best
practice. Here are some useful links from the Government and the BBC:
CORONAVIRUS (COVID-19): UK Government Response
EASY STEPS: How To Keep Safe
A SIMPLE GUIDE: What Are The Symptoms?
CONTAINMENT: What It Means To Self-Isolate
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
2. Joining your local mutual aid group
Covid Mutual Aid UK is a group of volunteers supporting local community
groups organising mutual aid throughout the Covid-19 outbreak in the UK.
They focus on providing resources and connecting people to their nearest local
groups, willing volunteers and those in need.
Click here to find your nearest group!
▪ The Facebook groups tend to cover wider areas (boroughs) - keep an
eye out for posts showing ongoing efforts and links to more local
groups.
▪ With such a brilliant response from people willing to help at this crucial
time, it means that efforts can be much more localised. WhatsApp
groups have been set up in local communities and this is going to be
the most effective way to take action.
▪ Following the most recent information, minimal travel is advised. The
more we can connect people within local communities, the easier it
will be to support those who are most vulnerable and hard to reach.
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
3. Ongoing efforts you can support
a. London-Wide
Find and support your local Food Bank:
https://twitter.com/TrussellTrust/status/1238804651010592769
https://www.trusselltrust.org/get-involved/volunteer/
http://www.foodaidnetwork.org.uk/
Age UK – Find and support your local organisation:
https://www.ageuk.org.uk/services/in-your-area/?fbclid=IwAR0c-39CfhlVpstV2coNr17tIZb73JlGSUWvvwos-TXqAcuOZkHTC4DFW4Q
City Harvest:
City Harvest is delivering food to charities still providing food for the vulnerable. WE NEED
VOLUNTEERS if you can help, please visit:
https://twitter.com/CityHarvest_LDN/status/1239530148447301632
https://timecounts.org/city-harvest
The Felix Project:
The Felix Project collects fresh, nutritious food that cannot be sold. We deliver this surplus food to
charities and schools so they can provide healthy meals and help the most vulnerable in our society.
https://thefelixproject.org/
https://thefelixproject.org/help-us/volunteer-london
FareShare:
Coronavirus outbreak: FareShare is calling for more funding, food and volunteers to effectively
respond to the Coronavirus outbreak and ensure those most vulnerable are not put at increased risk
of hunger.
https://fareshare.org.uk/news-media/press-releases/fareshare-calls-for-more-food-funding-and-
volunteers-to-support-vulnerable-amid-coronavirus-outbreak/
https://fareshare.org.uk/volunteer/
NCVO Volunteer Network:
Find your local Volunteer Centre –
https://www.ncvo.org.uk/ncvo-volunteering/find-a-volunteer-centre
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
FoodCycle:
Vulnerable people across the country rely on FoodCycle meals and disruption to our services could
have adverse effects, which we would like to try and mitigate for as long as possible. We are
working as hard as we can to provide a weekly meal but this inevitably means a change in the way
we operate.
FoodCycle are currently still operating in: Bow Road, Finsbury Park, Kiburn, Marylebone, Hackney,
Lewisham, Norwood Junction, Islington and Peckham.
https://www.foodcycle.org.uk/news/service-update/
https://volunteer.foodcycle.org.uk/
Dare to Care Packages:
Dare to Care Packages delivers essential items during trying times to vulnerable and isolated groups
to show compassion and support our neighbours in need. Become a volunteer - We're looking for
help in five areas:
• Sourcing – Do you know anyone helpful for procuring essential hygiene products and food
staples? If you want to donate resources yourself, see here:
https://daretocarepackages.com/become-a-supplier If you know any good suppliers, please
let them know about this website!
• Storage - Do you know any good storage spaces or have contact with any warehouse
facilities?
• Delivery - Can you help personally deliver care packages to those in need? Have contacts in
delivery companies?
• Making care packages - Can you help us put together care packages?
• Outreach - Can you help us get the word out? Have contacts with community centres
working with vulnerable people? Have good ideas about how to reach those in isolation?
https://daretocarepackages.com/become-a-volunteer/
Jewish Care:
Jewish Care is looking for people who can give some help to independently living elderly during the
Covid19 crisis. Please get in touch if you can help:
• Telephone befriending
• Basic shopping (such as milk and bread)
• Picking up medication
• Involvement in Jewish Care’s meals on wheels
We like to hear from you if you are well and have not been in contact with someone with
coronavirus and have not returned from an identified high risk area.
https://www.jvn.org.uk/jewish-care-131.php?oppid=3334 (Register to see more information!)
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
The National Care Force:
The National Care Force is a nationwide network of care providers, healthcare workers and
volunteers ready to support the most vulnerable members of our society through the challenges we
face due to coronavirus.
Register if you are a care provider, healthcare worker or want to volunteer to help the national
effort to support the most vulnerable. We'll in touch with next steps!
https://www.nationalcareforce.co.uk/#signup
Caritas Food Collective Standby Team:
We are all concerned about the possible impacts of the Coronavirus and the knock on effects this
could have for the most vulnerable in our society. One effect we are already seeing is the reduction
of donations to foodbanks and the lack of resources available to them due to ‘panic buying’ that has
been occurring.
The Caritas Food Collective wants to support projects that distribute the food to those most in need,
through this difficult time and will look to do so through our partnership with food distribution
charities.
However, many services may need an extra pair of hands during this time, whether that is due to a
lack of volunteers available or a need for people to pick up food from a wider range of places.
If you would be interested in adding your name to a list of people who would be willing to help
respond to this increase in need please contact us.
https://www.jvn.org.uk/caritas-westminster-7809.php?oppid=3332
Bankuet:
Donate a food bundle to your local food bank!
https://www.bankuet.co.uk/
OLIO - Become a Community Hero (Download the App):
In light of the ever-changing developments in response to coronavirus (COVID-19), we want to
reassure you that OLIO is very much still ‘open’ and sharing can safely continue between neighbours.
It has been confirmed by the NHS and the CDC it's very unlikely coronavirus can be spread through
things like packages or food.
https://help.olioex.com/article/201-coronavirus-q-a
https://olioex.com/order-community-hero-flyer-uk-only/
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
onHand:
Help made simple. We match volunteers to older adults who need help. We are working as hard as
we can to facilitate on-boarding all of our new volunteer sign-ups so that they can start helping out
and making a difference to people’s lives as soon as possible.
Keep an eye out for updates via the onHand app or on our Instagram, Facebook and LinkedIn pages.
https://www.beonhand.co.uk/
World Harmony Orchestra:
Dear friends, you know that we launched our Cuppa concerts over the last winter in order to reach
out to isolated people who cannot easily go to concerts and would benefit from musical experiences.
We would like to provide the same service to people who are or will be self-isolating because of the
virus.
We believe there’s a way for us musicians to play music to those people if we do it just outside their
homes. They’d just have to open their door or window and listen to the music performed for them -
or even do it in their garden, with a safe distance of course. This would be individual performances,
not orchestral, for health/safety reasons.
• Can you help us developing this idea which seems to have a nice potential?
• Do you know any way of getting hold of addresses and contact details of people self
isolating?
• Any musicians out there interested?
Because professional musicians will have a difficult financial time ahead, we'd like to use some
money from the grant we received to pay musicians. Also, people self-isolating who receive the
musical offering can contribute by giving 'what-they-can' if they want to. Please message us on
Facebook or email us: [email protected]
Local Helpers:
The impact of the coronavirus (COVID-19) is forcing many people to self-isolate. This site is here to
connect people in affected communities to support one another with essential tasks like food
shopping or collecting medicine. Please share this tool and help connect more vulnerable people in
your community.
https://localhelpers.org/
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
b. North London
Camden
Age UK Camden:
Age UK Camden are receiving a significant number of calls from older people in distress because
they haven't enough food at home and are too nervous to go out. Volunteer for the Emergency Food
Parcels Project!
https://www.ageuk.org.uk/camden/get-involved/coronavirus-appeal/
https://www.justgiving.com/campaign/AUCamdencoronavirusappeal
Tavis House, 1-6 Tavistock Square, Euston, WC1H 9NA
Little Village Camden:
Little Village have had to temporary close drop-in sessions, but in an effort to continue to support as
many families as possible, we are moving to a delivery service. This role would involve picking up
bundles of gifts from our site and driving them to families' homes.
If you're interested and available we would ask that you please fill out this short online form and we
will be in touch with more details as soon as possible.
https://littlevillage.typeform.com/to/Fn5QHU
Camden Town Refugee Community Kitchen/Streets Kitchen:
WEDNESDAYS, FRIDAYS AND SUNDAYS – 19:30
Evening outreach near Camden Town tube station, NW1 8QL. Hot food, bedding, clothes and other
essentials are available. View map. | Join the Facebook group. Hot food is provided by RCK.
Haringey
Muswell Hill Soup Kitchen:
The Muswell Hill Soup Kitchen is still open! They are offering a takeaway service and are still in need
of volunteers to cook, package up food parcels, serve and clear up. Drop me an email to
[email protected] if you’re able to support! The Soup Kitchen are open Monday-
Thursday and Sundays.
Muswell Hill Soup Kitchen has called for donations of cartons and bottles of drinks, as well as items
in small single-serve packs which can be given out in takeaway bags. Items can be dropped off during
the day at Muswell Hill Baptist Church, where the soup kitchen is based.
Recent Article
2 Dukes Ave, Muswell Hill, London N10 2PT
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Brent
Sufra:
Donate your time to Sufra to support their activities, or contribute in other ways to help ease the
pressure.
https://www.sufra-nwlondon.org.uk/get-involved/volunteer/
https://www.sufra-nwlondon.org.uk/2020/03/11/sufra-launches-coronavirus-emergency-appeal/
160 Pitfield Way, Stonebridge Park, London NW10 0PW
Hertsmere
Hertsmere Mencap:
We are looking for volunteers who can help us calling our members to have a conversation, enquire
after their wellbeing and to find out if they have everything they need during this difficult
Coronavirus situation. This role will be based in our office in Borehamwood.
https://www.jvn.org.uk/hertsmere-mencap-11474.php?oppid=3333 (Register for more
information!)
Goods for Good:
Drivers to collect and deliver goods during Covid - 19 pandemic. We are looking for volunteers
collect goods such as hygiene goods and clothing from our Borehamwood facility and deliver them
off to the local refugee and asylum seekers drop-in centres.
Due to the risk of Covid-19 on our volunteers and employees we have to limit out local operations.
However we are still keen to reach our communities most vulnerable people and deliver essential
goods such as hygiene items; the need is more than ever.
If you can help us deliver these goods and ensure we can carry on our local work please get in touch.
(Volunteers aged 21 and over)
https://www.jvn.org.uk/goods-for-good-4885.php?oppid=2799 (Register for more information!)
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
c. West London
Kensington & Chelsea
Age UK Kensington & Chelsea:
Potential Upcoming Opportunities to volunteer. Urgent basic supplies needed!
https://twitter.com/AgeUKKandC/status/1239952326091321344
http://uk.virginmoneygiving.com/fund/covid-19
1 Thorpe Close, Ladbroke Grove, London W10 5XL
Glassdoor:
Due to changes to our service due to the outbreak of coronavirus, we need some last-minute helpers
here at Glass Door Homeless Charity. We need cooks and general support volunteers to help at
Chelsea Methodist Church (155A King's Rd, Chelsea) on the following dates:
• Wednesday 25 March
• Wednesday 1 April
We need cooks to prepare and make meals from around 5.30pm to 8pm. We also need general
support volunteers to set tables, make drinks, serve and clear meals, wash up and provide a warm
welcome to people experiencing homelessness. General support volunteers are needed from around
6.30pm to 10pm.
https://mailchi.mp/06172692b4f8/shelters-to-open-in-richmond-meet-eddie-and-more-6392252
Urgent basic supplies needed! https://www.glassdoor.org.uk/things-we-need
155A King's Rd, Chelsea, London SW3 5TX
Volunteer Centre Kensington & Chelsea:
We are now working remotely in response to the emergency situation. All of our programmes are
operational, and we are coordinating with community partners, the local and health authorities.
To offer your time as a volunteer during the emergency please click here.
https://www.voluntarywork.org.uk/
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Westminster
North Paddington Food Bank:
People working together to help those experiencing hardship in North Westminster and parts of
Kensington & Chelsea and Brent. The Food Bank are in need of support now more than ever.
Join the twitter group and check out the sign up sheet:
https://twitter.com/NPFoodbank/status/1239156490860138497
The NP Food Bank will be undertaking home deliveries in the current climate rather than keeping the
centre open. What you can do to help prepare for this:
If you have an update DBS check (an annually recurring DBS check), please send over a copy if you
would like to be able to do home deliveries. We need to balance responding to need with
safeguarding and best practice. If you do not have one (or only have one that was gained for a
specific role that would not be applicable for this) then also let us know and we can start the process
to get you DBS checked asap.
To get things started, you will still be able to do home deliveries with a staff member or a DBS
checked volunteer.
http://npfoodbank.org.uk/donate
North Paddington Food Bank, Selbourne House, Ground Fl, 36A Elgin Ave, North O London W9 3AZ
Volunteer Task Force Kingston:
SW LONDON Volunteer Task Force - Based in Kingston - Uniting young people and willing volunteers
in response of Covid-19.Get Involved today:
https://www.facebook.com/VolunteerTaskForceUK/
https://twitter.com/KingstonVTF2020
Hammersmith & Fulham
Estate Community Gardens:
We would like to offer opportunities for any keen gardeners that are not experiencing any Covid19
symptoms, to offer an hour or two of individual volunteering in the below community gardens on
White City Estate Community Centre.
In this time of social isolation, we have found many of our regular individual volunteers are still
looking for opportunities to support the community in close proximity to their home. With parks,
open spaces and community gardens still providing great support for peoples mental health and
wellbeing, we felt we would like to open some safe and low pressure community gardening
opportunities during this difficult time.
Follow Idverde’s Twitter Feed for information on similar projects.
Here is the link to the TASK PLAN for more details on the project. Please drop an email to
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
d. South London
Lambeth
Age UK Lambeth:
As with everyone else, and with heavy hearts, we at Age UK Lambeth are beginning to limit some of
our usual activities. Over the last 24 hours, we have had to stop doing home visits and face to face
appointments. We’ve closed down our centre, Vida’s, and ceased MYsocial events.
We have taken these actions as we don’t want to do anything that might risk the health of the
people who use our services and the staff & volunteers who provide them.
So, we’re working our way through, trying to ensure that we can continue to support some of our
most vulnerable citizens. The most important thing is that we find - sometimes creative - ways to
carry on as best we can.
https://www.ageuk.org.uk/lambeth/
https://www.ageuk.org.uk/bp-assets/globalassets/lambeth/covid-19/togethercampaign-1.pdf
Brixton Soup Kitchen:
Brixton Soup Kitchen support anyone in need of a meal and trying to reach as many people as
possible during this difficult time.
Help to cook and deliver food between 10am and 2pm everyday. Email Solomon in advance to agree
a slot for you to go: [email protected]
https://brixtonsoupkitchen.org/
297-299 Coldharbour Lane, Brixton, London SW9 8RP
Clapham Common Streets Kitchen:
TUESDAYS 19:30
Evening outreach on the grass next to Joe’s Pizza/ opposite Waitrose. 8-1, The Pavement, London
SW4 0HY. View map. | Join the Facebook group.
Brixton Pound:
Potential opportunity helping with home deliveries.
Facebook Page
https://twitter.com/brixtonpound
The Brixton Pound Cafe, 77 Atlantic Road, Brixton, SW9 8PU
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Wandsworth
Wandsworth Council:
By completing our online form, you will be partnered with key groups, including Age UK
Wandsworth, who will allocate you to volunteering tasks. These may include:
• Shopping for food/supplies
• Delivering food/supplies to vulnerable residents
• Picking-up and delivering prescriptions
• Having a friendly phone conversation with those at risk of loneliness when in isolation
• Walking dogs for those self-isolating
• Supporting with critical transport needs
• Helping with digital skills coaching
Tooting Streets Kitchen:
MONDAYS 19:30 to 20:30
Evening outreach outside the Iceland by Tooting Market. Hot food, dessert snacks, hot and cold
drinks, some clothing where possible. 25-27 Tooting High St, Tooting, London SW17 0SN. View
map. | Join the Facebook group.
Southwark:
St George the Martyr:
We run a small charity that supports around 260 pensioners in Borough, Bankside, Walworth and Newington (SE17).
We are in the process of contacting them all by phone to identify those that are particularly
vulnerable in the event of a 'lock down', i.e. no family nearby and/or no social support networks to help them get food in or collect prescriptions.
If any support groups are operating in those areas and would be willing and able to help, please e-mail me: [email protected]. For info about our charity see below:
https://www.stgeorgethemartyrcharity.com/
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
e. East London
Hackney
Made in Hackney:
With our classes paused, help us to switch to a FREE food home delivery service - taking healthy,
nourishing food direct to the doorsteps of our most vulnerable community members.
Get in touch if you feel you’re able to help!
https://www.crowdfunder.co.uk/made-in-hackney-4
https://madeinhackney.org/contact
3 Cazenove Rd, Cazenove, Hackney, London N16 6PA
Hello Hackney – Community IT Drop-In:
The whole point and purpose of the drop-in project is real-world social inclusion — explicitly
counteracting the social distancing of the virtual world. But now we have to counteract the really
serious effects of social distancing implied by the COVID-19 crisis.
So we are going to fast-forward existing plans to offer an online drop-in and online learning to older
people who are isolated at home. That might be all of us soon.
• Real world drop-in will be replaced with scheduled GSuite Meet sessions.
• These will be group sessions, so people can see familiar faces and hear familiar voices.
• Our users (at home) will all have GSuite accounts to make access easier.
As always the most effective volunteers will be those who want to make human connections and
help other people to feel at home in some way, The digital skills implied are minimal.
There are still lots of details to work out – we’ll keep you updated. Please reach out to me if this is
something you could help with… [email protected]
https://blog.hellohackney.net/2020/real-world-drop-in-closes-virtual-drop-in-starts-soon/
Hackney Refugee Community Kitchen/Streets Kitchen:
THURSDAYS 20:00
Evening outreach outside Hackney Central Library, 25-27 Hackney Grove, London E8 3NR, nearest
tube is Hackney Central. View map | | Join the Facebook group. | Hot food is provided by RCK.
Dalston Streets Kitchen:
SATURDAYS 20:00
Evening outreach opposite Dalston Kingsland tube station, E8 2PA. Hot/cold food and drinks, plus
bedding, clothes and other essentials may be available. View map | Join the Facebook group.
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Jamming for Change:
SUNDAYS 16:00 to 18:00
Outside Shoreditch High Street station, Braithwaite street with warm food and drinks. Vets are
available to see street pets 16:30 – 17:00-ish. Bring musical instruments to join in the jam. View
map. | Join the Facebook group.
Tower Hamlets
GrowTH:
We at GrowTH are taking the current outbreak of coronavirus (COVID-19) very seriously and are
reviewing our response each day as the situation develops and as new advice is given. We are
doing all we can to protect guests, volunteers, staff and the public from infection, and will continue
to do so.
Let’s keep going - For the time being, we are encouraging volunteers to continue helping out at the
shelter if they are not displaying any symptoms of coronavirus (mainly a dry cough and/or fever). We
have put extra measures in place to ensure good hygiene is maintained in the shelter). So far, none
of our guests have displayed symptoms.
https://twitter.com/GrowTHshelter/status/1239880749291048961
http://thisisgrowth.org/coronavirus/
302 The Highway, E1W 3DH London
Whitechapel Mission:
The Whitechapel Mission has been serving the homeless and marginalised for 143 years, and it
remains open and serving. If you’re nearby and feel you could help them, get in touch!
https://whitechapel.org.uk/volunteer/overview
https://twitter.com/whitechapelmiss/status/1239994157323649026
212 Whitechapel Road, London, E1 1BJ
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
Newham
The Magpie Project:
• Make a donation
• Shop
• Sort and Pack MONDAY AND WEDNESDAY
• Home Deliveries
https://www.facebook.com/magpieprojectuk/photos/rpp.162323860957902/791567124700236/?t
ype=3&theater
https://themagpieproject.org/
The Magpie Project, The Lodge, Forest Lane Park, E7 9DF London
Greenwich:
Volunteer Centre Greenwich:
Volunteer Centre Greenwich are working with @Royal_Greenwich to coordinate a large volunteer
team across the borough. Volunteers will help to support at risk and vulnerable people through
these difficult times. Would you like to get involved?
Sign up HERE!
Studio 338:
We are in the process of early planning to make 338 into a temporary foodbank/storage/distribution
centre during the weekdays to bring food to elderly and vulnerable people in South London. Right
now, one of the main priorities for us is to ensure that people who are most at risk are not forced to
go out and can stay at home and have essentials brought to them there.
This is in planning stages now and so I would love to hear from:
- People who have charity management experience. Particular in food banks or homeless shelters or
elderly charities.
- Any companies, especially our sponsors who would like to contribute financially or with resources.
- People who would have spare time to help organise, stock and store food in the club and also
distribute it to peoples homes.
https://www.facebook.com/events/235703227828316/
Please email [email protected] to pitch in.
HandsOn London | 38 Turner Street, Whitechapel |London | E1 2AS | Charity No: 1140291
A final note…
This time of crisis is going to be a marathon not a sprint. In order to continue to support
community projects now and into the future, we have to ask something we wouldn’t usually
ask of our supporters.
If we have the financial capacity, we can scale our response and support to our local
communities and continue our work to #BeTheChange we want to see. If you are able to
support us financially at all, please text BETHECHANGE to 70450 with the amount you wish
to donate. This money will allow us to continue our work to support our partners with
volunteers remotely and flexibly during this difficult time. We thank you for your continued
support and generosity – we and our charity partners wouldn’t be where we are today
without you.
Text BETHECHANGE 5 to 70450 to donate £5
Texts cost a total of your donation plus one standard rate message. If you'd like to change
the amount you donate substitute the number 5 for any other number e.g for £3 text:
BETHECHANGE 3
THANK YOU VOLUNTEERS,
You are amazing!