Date post: | 01-Dec-2014 |
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Choose Privacy Week Webinar:Privacy “Hot Topics” and Programs to Educate & Engage Library Users
Agenda for Today
• Welcome and Overview: Angela Maycock• Reader Privacy: Deborah Caldwell-Stone• TSA and Surveillance: Ginger McCall• Youth Privacy Attitudes: Michael Zimmer• Q&A and Discussion
Youth Privacy Attitudes
• Dispelling myths• Understanding contradictions & complexities• Addressing challenges
Michael Zimmer, PhDAssistant Professor, School of Information Studies
Co-Director, Center for Information Policy ResearchUniversity of Wisconsin-Milwaukee
www.michaelzimmer.orgcipr.uwm.edu
Myths of Youth & Privacy
• “Kids don’t care about privacy”• “Young people will share anything – and
everything – online”• “Kids’ lack of privacy will affect their attitudes
as they grow up” – a generational shift• “Kids are ‘digital natives’, and don’t need any
help with technology or online life”
Michael Zimmer :: michaelzimmer.org
Myth: Kids Don’t Care about Privacy
• Yes, 55% of online teens have created a personal profile on social networking sites
• But, 66% of teens who have created a profile say that their profile is not visible to all internet users
• They limit access to their personal information
“Teens, Privacy and Online Social Networks”Pew Internet & American Life, 2007Michael Zimmer :: michaelzimmer.org
Myth: Kids Share Anything & Everything
• Yes, large percentages post photos, hometown, school, IM name….and webcams– Less than 1/3 post email address or last name– Only 2% post cellphone number
• Of those whose profile can be accessed by anyone online, nearly half (46%) say they give at least some false information
• Teens post fake information to protect themselves (and also to be playful or silly)
“Teens, Privacy and Online Social Networks”Pew Internet & American Life, 2007Michael Zimmer :: michaelzimmer.org
Myth: Kids’ lack of privacy will affect their attitudes as they grow up
• Young adult’s (18-24) attitudes toward privacy don’t differ from those of all adults as much as we had thought.
• In many cases, they barely differ at all.
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010Michael Zimmer :: michaelzimmer.org
Myth: Kids’ lack of privacy will affect their attitudes as they grow up
• “Have you ever refused to give information to a business or a company because you thought it was not really necessary or was too personal?”– All: 88% – Young adults: 82%
Michael Zimmer :: michaelzimmer.org
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010
Myth: Kids’ lack of privacy will affect their attitudes as they grow up
• “Generally speaking, anyone who uploads a photo or video of me to the internet where I am clearly recognizable should first get my permission.”– All: 86% – Young adults: 84%
Michael Zimmer :: michaelzimmer.org
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010
Myth: Kids’ lack of privacy will affect their attitudes as they grow up
• “Do you think there should be a law that requires websites and advertising companies to delete all stored information about an individual, or do you feel such a law is not necessary?”– All: 92% – Young adults: 88%
Michael Zimmer :: michaelzimmer.org
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010
Myth: Kids’ lack of privacy will affect their attitudes as they grow up
• “Compared to five years ago, would you say you are more concerned about privacy issues on the internet, less concerned, or that you have the same level of concern?”– All: 55% more concerned (only 6% less)– Young adults: 54% more (9% less)
Michael Zimmer :: michaelzimmer.org
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010
Contradictions & Complexities
• “Young-adult Americans have an aspiration for increased privacy even while they participate in an online reality that is optimized to increase their revelation of personal data.”
“How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?”Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010
Michael Zimmer :: michaelzimmer.org
Complexity: Privacy & Context• To teens, all personal information is not created equal.
They say it is very important to understand the context of an information-sharing encounter
• Privacy is no longer simply keeping something secret• No longer a clean dichotomy between public and private.• Privacy is contextual; willing to share some information
in some contexts; but not all information in all context
“Teens, Privacy and Online Social Networks”Pew Internet & American Life, 2007
Nissenbaum, “Privacy in Context”Michael Zimmer :: michaelzimmer.org
Complexity: Privacy & Context
• But our information-sharing tools make it hard to treat privacy as contextual– On Facebook, friendship is binary, and very difficult to
segment friends into different groups (contexts) to manage information flows
– Facebook changes the rules, so when information was placed on profile with one context in mind (friends only), changes in the platform shatter those contextual boundaries
Michael Zimmer :: michaelzimmer.org
Addressing Challenges
• Empowering youth to control their personal information flows online
• Educating parents and teachers• Advocating for ethical design
Michael Zimmer :: michaelzimmer.org
Challenge: Empowering Youth
• Youth need “digital literacy” – they are not all digital natives– Understand how the technology (Facebook) works,
and the business models embedded in them– Understand how to adjust privacy settings, manage
multiple profiles, limit information flows– Understand what protections they have (and what
they don’t)• Youth are more likely to believe that the law (or a privacy
policy) protects them when in reality it does not.
Michael Zimmer :: michaelzimmer.org
Challenge: Educating Parents/Teachers
• Need the same “digital literacy” as youth• Also need to understand that simply keeping
kids “off the Internet” isn’t a workable solution– Work with their kids to understand the platforms
together– Build trust, not surveillance
Michael Zimmer :: michaelzimmer.org
Challenge: Advocating for Ethical Design
• Work with Facebook, Google, etc to ensure tools are designed to protect privacy– Simplify controls– Plain-language policies– Limit collection and flow of information
• Work with libraries and schools to build tools that empower youth & privacy– NYPL Facebook applications
Michael Zimmer :: michaelzimmer.org
Youth Privacy Attitudes
• Dispelling myths• Understanding contradictions & complexities• Addressing challenges
Michael Zimmer, PhDAssistant Professor, School of Information Studies
Co-Director, Center for Information Policy ResearchUniversity of Wisconsin-Milwaukee
www.michaelzimmer.orgcipr.uwm.edu
Youth & Privacy Resources
• Pew Internet & American Life Project – Teen studies• http://pewinternet.org/topics/Teens.aspx
• Youth, Privacy and Reputation (Literature Review)• http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1588163
• How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?
• http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589864
• Publications & presentations by danah boyd (Microsoft Research)
• http://www.danah.org/papers/Michael Zimmer :: michaelzimmer.org
Get Connected!
• Connect with Choose Privacy Week online:– privacyrevolution.org– twitter.com/privacyala– facebook.com/chooseprivacyweek