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CQM Presentation Aug-09

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    US Army Corps of Engineers

    BUILDING STRONG

    CONSTRUCTION QUALITYMANAGEMENT

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    BUILDING STRONG

    Construction Quality

    Management (CQM)

    All control and assurance activities toachieve that quality which is established by

    the contract and to do so in a safe manner.

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    BUILDING STRONG

    What is Quality?

    Conformance To Approved Scope Requirements

    (e.g., Contract Plans and Specifications)

    Nothing More, Nothing Less

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    BUILDING STRONG

    The Two Roles in Construction

    Quality Management

    Contractor

    (Quality Control)

    Government

    (Quality ssurance)

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    BUILDING STRONG

    Establish contract construction requirements

    Assure contract compliance

    (Check adequacy of QC)

    Make payments

    for satisfactorily completed work

    Communications/Partnering Monitor safe methods/conditions

    Government Role (QA)

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    BUILDING STRONG

    Develop, maintain, and utilize a QC Program, including

    the Plan, Organization and Commitment to Execute QC

    Performance according to the QC Plan

    Produce a quality product in compliance with terms ofcontract requirements in a safe and timely manner

    Contractor's Role (QC)

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    BUILDING STRONG

    Quality Assurance Plan:

    Government management tool establishing:

    Organization (responsibility and authorities)

    Plans staffing

    Plans for training

    Plans pre-award activities

    Identifies surveillance activities

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    BUILDING STRONG

    The Quality Control Plan

    The participants will be able to:

    Explain the purpose of the Quality Control Plan.

    Identify the components of the QC Plan.

    Describe the Three-Phase Control System.

    Describe the submittal review process.

    Explain the acceptance process.

    OBJECTIVES

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    BUILDING STRONG

    Quality Control Plan

    Focuses on Quality Control,

    makes contractor PLAN work.

    Must be comprehensive,

    detailed, logical and projectspecific. It must also be

    realistic and kept current.

    Must address Quality Control

    for each definable feature of

    work.

    Contractor

    QC PLAN

    Contract No. XXXX-XX

    Foundation Upon

    Which Quality WorkIs Built.

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    BUILDING STRONG

    Governing Requirements

    ER 1180-1-6 requires Government to make

    contractor develop and execute a quality

    control plan.

    Unified Facility Guide Specs. Section 01451

    Contractor Quality Control requiresContractor to develop and execute a quality

    control plan.

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    BUILDING STRONG

    CQC Plan Contents

    Contractor Quality Control Organization

    Qualifications, Duties, Responsibilities, and Authorities

    Letters ofDirection

    Submittal Management

    Control Testing

    Three-Phase Control Procedures

    Deficiency Tracking

    Documentation

    Definable Features of Work

    Completion Inspection

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    BUILDING STRONG

    "Definable Feature of Work"

    A task which is separate and distinct from

    other tasks and has separate controlrequirements.

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    BUILDING STRONG

    3 Phase Control System

    Preparatory Inspection

    Initial Inspection

    Follow-Up Inspection

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    BUILDING STRONG

    Preparatory Phase

    Actions in advance of beginning work on a definable feature

    of work:

    Verify Submittal Approval

    Discuss Contract Requirements

    Discuss Controls/RepetitiveDeficiencies

    Discuss Testing Requirements

    Accident Hazard Analysis

    Physical Check of Materials

    Equipment Checks [Safety]

    Check Preliminary Work

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    BUILDING STRONG

    Initial Phase

    Review Preparatory Meeting Minutes.

    Ensure each feature of work is started correctly.

    Establish standard of workmanship.

    Discuss requirements.

    Evaluate controls.

    Review adequacy of Activity Hazard Analysis.

    Review Activity Hazard Analysis with each worker.

    Resolve differences.

    Repeat (as needed).

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    BUILDING STRONG

    Follow-Up Phase

    Checking Continuation of Compliance

    On Completed and Ongoing Work

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    BUILDING STRONG

    Review and Acceptance of QC Plan

    Participants

    Onsite QA Representative

    Project Engineer

    Area/Resident Engineer

    Steps

    Does it meet specs?

    Is it feasible?

    Changes?

    Distribute

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    BUILDING STRONG

    Key Points to Look for in Reviewing

    the Contractor Control Plan

    Does the plan adequately cover control of allfeatures of the contract?

    Is CQC staff adequately sized to maintain quality

    and accomplish tests required?Staffing may change during the course of theproject

    Has the person responsible for each definablefeature of work, all testing and submittal controls

    and review processes been defined?

    Do the qualifications and training of the staffappear adequate for the control and testingrequirements?

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    BUILDING STRONG

    Key Points to Look for in Reviewing

    the Contractor's Plan

    (Continued)

    Is the delegation of responsibility and authority to the CQCrepresentative clear?

    Are the organizational lines of authority and responsibility clear?

    Are individual control and test duties clearly assigned?

    Do the proposed quality control and test report forms include all therequired features and reporting items?

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    BUILDING STRONG

    CQC Plan Acceptability isContingent on Satisfactory

    Performance During Construction.

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    BUILDING STRONG

    QC plan should be reviewed and

    possibly revised when construction

    does not comply with the contract.

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    BUILDING STRONG

    Government Quality

    Assurance

    The participants will be able to:

    Describe the responsibilities of QA personnel.

    Explain the purpose and importance of the ContractorsQuality Control (CQC) Report.

    Explain the purpose and importance of the GovernmentsQuality Assurance (QA) Report.

    Discuss the objectives of testing.

    Describe completion inspection procedures.

    OBJECTIVES

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    BUILDING STRONG

    Three Phase Control

    System

    Preparatory Phase

    Initial Phase

    Follow-Up Phase

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    BUILDING STRONG

    Preparatory Phase

    Be Prepared: Specifications

    Submittals

    QC Plan

    Repetitive Problems The Meeting:

    Belongs to Contractor

    Right People There

    Covers All Requirements

    Submittals Addressed

    Controls Discussed Safety (Activity Hazard Analysis)

    After the Meeting: Material Checked

    Equipment Checked

    Visit Work Area

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    BUILDING STRONG

    Initial Phase

    Contractor Lead

    Safety (Activity Hazard Analysis)

    Evaluation of Controls and Workmanship

    Proceed orReconvene Preparatory Phase

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    BUILDING STRONG

    Follow-Up Phase

    Safety (AHA to workers)

    Planned Activities

    Independent Checks

    Independent Tests

    Failures Prompt Control Changes

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    BUILDING STRONG

    Documents (Report-Test Results) Are

    The Proof Of QC Accomplished

    Document Must Be:

    Evidence of Quality Control Activities

    accomplished Used to verify quality control activities,

    testing, and ongoing work

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    BUILDING STRONG

    Characteristics of QC Report

    Emphasis on Controls

    Factual

    Thorough

    Concise

    Accurate

    Neat/Legible

    Free from Personal Opinion

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    BUILDING STRONG

    Appropriate CQC

    Reports Contain Contract number

    Work placed-date

    Type and number of control activities

    Results of control activities

    Nature of defects-causes for rejections

    Proposed remedial actions

    Corrective action taken

    Statement that all work accomplished during reporting

    period complies with contract - and signed

    Safety checks

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    BUILDING STRONG

    QA Reporting

    Daily factual record of QA activities

    Days of no work and reasons

    Work activities

    QC control activities attended

    Verification activities Assurance tests and results

    Instruction given and reaction

    Controversial matters in detail

    Weather

    Visitors

    Miscellaneous remarks

    QAR signature

    Review QC report, attach and file

    Do not initial or annotate QC report

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    BUILDING STRONG

    Characteristics of QA Report

    Emphasis on assurance activities

    Factual

    Thorough Concise

    Accurate

    Neat/Legible Free from personal opinion

    No repeat of QC information

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    BUILDING STRONG

    Test Types

    Contractor Control Testing

    ContractorVerification Testing

    Government Assurance Testing

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    BUILDING STRONG

    Contractor Testing

    Outlined in QC plan

    Performed by contractor or a validatedlaboratory

    List of tests and who will perform

    Contract is only a minimum

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    BUILDING STRONG

    Completion Inspection

    ContractorResponsibilities:

    Prepare Punch List Plan and Coordinate Corrections

    Document in QC Report

    Re-inspect When Deficiencies corrected

    Notify Government for Pre-final Inspection

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    BUILDING STRONG

    Completion of Work

    Government Responsibilities:

    Monitor as-built drawings

    Assure submission of O&M manuals Commissioning/performance test participation

    Assure O&M training occurs

    Assure contractor performs punch-out inspection

    Assure contractor corrects deficiencies Conduct pre-final inspection

    Participate in final acceptance inspection

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    BUILDING STRONG

    Double Check Needed

    For ObtainingCompliance

    Single Check Is Not Quality Management

    QC QA


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