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Craig silverman slides

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Accuracy, Errors and Verification Craig Silverman Sunday, October 31, 2010
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Page 1: Craig silverman slides

Accuracy, Errors and Verification

Craig Silverman

Sunday, October 31, 2010

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Sunday, October 31, 2010

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Sunday, October 31, 2010

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Sunday, October 31, 2010

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Sunday, October 31, 2010

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“We were dim on Dewey from the start”

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Why Errors Occur

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“It is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few...far from being random, mishaps tend to fall into recurrent patterns. The same set of circumstances can provoke similar errors, regardless of the people involved.”

-- James Reason

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“Pound for pound, the most mistake-packed article I have ever checked was written by a Pulitzer Prize winner.” -- Ariel Hart, Columbia Journalism Review

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Errors Occur

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Errors Occur

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Errors Occur

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Errors Occur

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Errors Occur

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Frequency of Errors

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Error Rate

•70+ years of research•40%-60% of news stories contain an error

•Subjective vs. Objective•Meyer method = 25%

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Common Errors1.Misquotes

2.Incorrect headline

3.Numerical error

4.Misspelling

5.Incorrect job title

6.Incorrect name

7.Incorrect location

8.Incorrect time

9.Incorrect date

10.Incorrect address

11.Incorrect age

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One Solution

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WHO surgical safety checklist helped reduce

inpatient deaths following operations by 40 percent -- New England Journal of Medicine

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Why?

• Remove reliance on memory

• Prevent distraction

• Central collection point

• Introduce repeatable, measurable process

• Create discipline (“force”) necessary for high performance

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Using a Checklist•A habit

•Enforced across organization, at all levels

•Tracked

•Coupled with teamwork/communication (“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is.")

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Tips• Increase font size while reviewing work

• Ask to spell name/title

• Keep research in separate font, color from your writing

• Keep items TK or to check in yet another color

• 5-minute rule

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Sunday, October 31, 2010

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Sunday, October 31, 2010

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Verifying Real-Time/Crowdsourced Info

• Track back RTs, etc. to source

• Look for clusters

• Location enabled?

• Evaluate the network

• Evaluate the history

• Links, photos?

• Take it old school

• Disclose, hedge, repeat

• Be brave only in correctionSunday, October 31, 2010


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