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Crédito Agrícola Group A Brief Presentation Meet your partner in Portugal
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Crédito Agrícola Group

A Brief Presentation

Meet your partner in Portugal

2

Index

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

3

Crédito Agrícola Group has a remarkable century-old history in Portugal

Over 100 years of history generating value for members, customers, local communities and employees

1896 The first agricultural co-operative credit law is created to serve farmers seeking funds.

1911 Crédito Agrícola was formally created in Portugal, under a co-operative structure. Its model, notwithstanding adaptations from time to time, is still current.

1976Following the revolution in 1974, all private financial institutions were nationalized, except for Crédito Agrícola and non-Portuguese financial institutions.

1982 Crédito Agrícola reaches autonomy from the State-owned Bank and the network’s dispersion reaches its peak with 223 local banks.

1991Caixa Central was empowered with the mission of supervision, guidance and financial representation of SICAM (comprising the local banks and Caixa Central itself).

1994Caixa Central broadens its scope of activities (universal bank) and invests in other businesses (beyond retail banking) to provide a global financial service.

2013/2015 Crédito Agricola begins a reorganization process as part of a corporate strategy to reinforce the Group’s business and positioning in Portugal and abroad.

1929For political reasons, control over agricultural loans and other specialized credit was transferred to a State-owned Financial Institution.

1978The National Federation of Agricultural Co-Operative Credit Institutions (FENACAM) was created to support and represent the interests of its members, both national and internationally.

1984 Caixa Central is founded to become the financial head of the Group.

1992 Beginning of international business activity.

2011Crédito Agrícola celebrates its 100th birthday.

4

Corporate Mission Development Strategy

To be the driver for the sustainable development of local communities, through long-term relationships with customers based on proximity and wich contribute to fulfil their financial and protection needs and expectations (“one stop shopping”).To be recognized as a role model in the financial industry among members, customers, regulatory bodies, partners, employees and the other stakeholders.

To satisfy customers financial and protection needs, as well as to fulfil their financial aspirations

To promote the local communities development

To leverage sustainable investment projects

To improve relationship with customers through agile processes and excellence in service

Core Values

Soundness

Proximity

Co-operative values

Simplicity

Trust

To focus on targeting business opportunities that are expected to return on-going profitability

and enhance the co-operative values

Crédito Agrícola Group’s Corporate Mission, Core Valuesand Development Strategy

5

Crédito Agrícola Group has a comprehensive geographical coverage to fulfil its corporate mission

Crédito Agrícola Group’s Current Network Footprint

● The Crédito Agrícola Group covers most of continental Portugal and the Azores Islands.

● Crédito Agrícola Group’s presence is visible in 278 out of 308 municipalities in Portugal (90%) through a network of 675 branches.

● Crédito Agrícola covers 633 out of the 3,092 parishes in Portugal (20%) and:

- In 369, Crédito Agrícola has the only existing branch- In 616, the only connection to the banking system is provided by

a Crédito Agrícola’s ATM.

● These branches are complemented by an extensive ATM network(1,497 machines).

400,000 MEMBERS

675BRANCHES

1.6 MILLION CUSTOMERS

6

The Group has accelerated the process of mergers to reach the optimal scale to act in each local marketLocal Banks: Number and Dimension (2003-2015)

Net Assets per Local Bank (EUR Million)

Aver

age

num

ber o

f loc

atio

ns p

er L

ocal

Ban

k

Number of Local Banks

125

2003 20042005

20062007

20082009

2015

120 115 105110 100 95 90 85 80

3

6

9

12

67 7282

92103

117128

154

Some Local Banks have decided to merge in order to reach the optimal dimension, not only in terms of organizational structures (e.g. commercial, risk, operational support), but also in terms of capital structure to finance corporate projects on a regional scale.

7

The Crédito Agrícola Group Shareholding Structure

(*) FENACAM owns 98,8% of its own shares.(**) Consolidation by the equity method.

SICAM (perimeter) is represented by Caixa Central, upon which powerswere conferred in the areas of oversight, intervention and guidance of banks.

FCR Agrocapital 1**

CA Vida

CA Serviços

CA Seguros

FCR Central Frie

Crédito AgrícolaSGPS

Rede Nacional de Assistência, S.A.**

CA Seguros & Pensões SGPS Agrocapital SCR CA ImóveisCA Gest CA Consult

CCAM Gestãode InvestimentosUnipessoal Lda.

Head of the Group(Caixa Central)

FENACAM*

FII Imovalor CAFII CA Imobiliário

FII CA ArrendamentoHabitacional

79.85%

98.57%

1.39%

20.13%

82.85%

11.76%

12.36% 74.19%

92.77% 87.64% 25.81%

97.37%

0.03%

20.00%

2.78%

2.59%

100%

100%

100%

100% 100%

28.57% 3.33%

7.13%

27.78%

100%66.67%20.25%

1.07%

0.10%

79.20%

CA Informática

Local Banks

8

Software & IT / Communications

● Caixa Central - Caixa Central deCrédito Agrícola Mútuo, CRL, is a co-operative bank with responsibility regarding the Group’s coordination and joint banking strategy development, institutional representation (including domestic clearing and capital markets), supervision and guidance (as empowered by the National Central Bank), Group’s treasury and liquidity management, shared services provision and retail bank for the Lisbon and Oporto markets.

Head of the Group Assets Management

● Private equity company that manages risk capital funds invested in industries such as agriculture and forestry.

Private Equity(Agrocapital SCR, SA)

● Fund and Assets & Liabilities Management

● FENACAM - Federação Nacional das Caixas de Crédito Agrícola Mútuo, was the first structure with national coverage aiming to preserve the Local Banks (“CCAM”) interests and to represent them in Portugal and internationally.

National Federation

● 82 Local Banks (“CCAM”) represent the core of the Crédito Agrícola Group, with:● > 400,000 Members● > 1,600,000 Customers

Local Banks

● Sistema Integrado do Crédito Agrícola Mútuo (“SICAM”), develops the Bancassuranceactivities and sells other finantial products and services.

SICAM

● Non-life and Life Insurance companies use the Group´s retail network to distribute their offer which is widely recognized in the market.

Insurances(life&non-life)

● Responsibility for providing software development services and IS/IT and communications equipment purchasing services provision (shared services).

Crédito Agrícola Group currently comprises 82 Local Banks, Caixa Central, Specialized Companies and FENACAM

9

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

Index

10

Crédito Agrícola is one of the leading Portuguese financial groups, with net assets over EUR 15 BillionCrédito Agrícola Group’s Key Financials

(a) Includes mathematical provisions and financial liabilities under insurance contracts, within SICAM perimeter, considered for accounting purposes.(b) Note that ratios were calculated according to the applicable accounting principles (PCSB for 2002 to 2006; NCA for 2007; NIC and Basel II from 2008 onwards).

(In EUR Million; as of 31st Dec) 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Resources from customers (on & off balance) 7,479 7,897 8,480 9,282 9,832 10,406 11,048 10,927 10,944 11,413 11,763 12,513 13,184

… of which Deposits 7,194 7,582 8,128 8,637 9,122 9,528 9,965 9,939 9,821 10,113 10,123 10,537 10,910

… of which Funds and Capitalization Insurance (a) 285 315 352 645 710 878 1,083 988 1,123 1,300 1,640 1,976 2,274

Loans to Customers (gross) 6,690 6,942 7,290 6,901 7,389 8,300 8,781 8,534 8,507 8,301 8,136 8,099 8,373

Loans to Customers (net) 6,010 6,191 6,413 6,620 7,109 7,926 8,366 8,041 7,914 7,660 7,472 7,261 7,555

Total Net Assets 8,290 8,693 9,370 10,601 11,180 12,122 12,948 14,224 14,241 15,113 14,621 15,051 14,936

Net Equity 566 652 721 765 887 987 1,075 1,122 1,047 1,100 1,141 1,211 1,205

Common Equity Tier 1 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 13.1% 13.1%

Core Tier 1 Capital Ratio (Basel II) (b) 9.1% 10.4% 10.5% 11.6% 11.6% 12.2% 12.1% 12.7% 12.5% 11.6% 11.9% n.a. n.a.

Solvency Ratio (Basel II) (b) 11.3% 12.9% 14.0% 14.4% 14.4% 13.3% 12.7% 13.4% 12.7% 10.9% 10.8% 13.1% 13.5%

Net Loans to Deposits Ratio 83.5% 81.7% 78.9% 76.6% 77.9% 83.2% 84.0% 80.9% 80.6% 75.7% 73.8% 68.9% 69.2%

Financial Margin 305 315 311 375 405 425 341 335 381 367 307 307 310

Commissions (net) 54 56 57 85 76 81 82 93 97 102 101 101 98

Insurance Technical Margin n.a. n.a. n.a. 142 114 14 9 5 10 -4 -9 -21 20

Gross Income (Operating Profit) 381 396 394 581 611 537 457 478 505 493 486 577 515

Net Profit 85 90 78 89 120 121 52 36 55 45 -3 27 54

Efficiency Ratio (%) 55.6% 53.5% 57.8% 45.5% 46.4% 56.8% 68.8% 68.3% 65.4% 67.0% 68.2% 57.5% 63.8%

Return on Equity (%) 15.0% 13.8% 10.8% 11.6% 13.5% 12.2% 4.9% 3.2% 5.3% 4.1% -0.3% 2.2% 4.5%

Return on Net Assets (%) 1.0% 1.0% 0.8% 0.8% 1.1% 1.0% 0.4% 0.2% 0.4% 0.3% 0.0% 0.2% 0.4%

Local Banks (#) 120 118 111 105 100 92 88 85 84 84 83 82 82

Branches (#) 598 616 628 632 647 670 680 689 686 686 683 683 675

Staff 4114 4204 4326 4392 4365 4335 4296 4212 4158 4121

11

On December 2015, Crédito Agrícola’s market share accounts for 6.5% of deposits and 4.2% of granted loans

Crédito Agrícola’s Market Shares

Geographic Market Share - Deposits

Source: Portuguese Central Bank (Banco de Portugal); December 2015

Geographic Market Share - Granted loans

Global Market Share: 6.5%

Global Market Share: 4.2%

CA ≥ 25%

15% ≤ CA < 25%

10% ≤ CA < 15%

5% ≤ CA < 10%

CA < 5%

CA ≥ 25%

15% ≤ CA < 25%

10% ≤ CA < 15%

5% ≤ CA < 10%

CA < 5%

Viana do Castelo

BragaVila Real

Bragança

Porto

Aveiro

Coimbra

Leiria

Lisboa

Setúbal

Santarém

Portalegre

Évora

Beja

Faro

Viseu

Guarda

Castelo Branco

AçoresAçores

12

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

Index

13

In 2015, Crédito Agrícola had the lowest cost to income ratioand liquidity ratio and had the 4th highest CET1 ratio

Benchmark among the 7 major Financial Groups in Portugal – 2015

Common Equity Tier 1 (BIS III) - phase in

A

15.7% 13.6% 13.1%11.1% 10.8%

8.8%

13.3%

B C D E F

Loans to Deposits Ratio (%)

IndicativeLiquidityRatio Cap: 120%

A

105% 101% 69% 85% 113%113% 90%

B C D E F

Cost-to-Income Ratio

Average: 60.2%

A

45.1% 41.5%

58.5% 53.1% 66.6%78.9%77.6%

B C D* E F

Return on Equity (%)

A

5.3% 4.5%10.4%

-1.8%-2.8%

11.0%

B C D* E F

Source: Banks’ results by December 2015. The bank A does not include the acquisition concluded in December 20th 2015.

Minimum: 8.5%

-16.5%

14

Crédito Agrícola has an extensive network of branchesand, in 2015, ranked in 3rd

Retail Banks in Portugal (# branches)

In 2015, the 7 major Banks in Portugal closed 204 branches and some of them plan to close some more branches in result of acquisition

and/or optimization processes.

Sources: Press releases. The bank A includes the acquisition concluded in December 20th 2015.

Bank Dec. 14 Dec. 15 Change

1594

752-19

204 -27

2 720 695 -25

683 675 -8

4 695 671 -24

5 631 596 -35

6 546 495 -51

7 436 421 -15

TOTAL 4,509 4,305 -204

15

Index

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

16

As a universal bank, Crédito Agrícola offers a wide range of financial products and services to individuals and corporations

Savings and Checking Accounts

● Corporate accounts (Euro or foreign currency)

● Direct debits● Standing orders● Payment management

Deposits● Cash deposits● Fixed and variable rate Savings● Structured deposits

Investment Accounts

● Custodian operations and Market orders● Structured products● Mutual investment funds● Portfolio management

Electronic Payments Systems

● Debit & credit cards● Corporate credit cards● Co-branded and private labels● POS & ATM

Leasing & Invoicing

discounting

● Vehicle leasing● Equipment leasing● Real Estate leasing● Invoice discounting

Loans / Credits (individuals and

corportate)

● Mortgage loans● Consumption credit● Cash advances / Overdrafts● Credit for investment● Commercial paper issuing● Current-account credit facility

Support service for payments and receipts

● Transfers● Payments of wages and suppliers● Salary management● Direct Debit Systems

17

Life & Non-life Insurances

● Life and Health insurance● Retirement / education insurance

and savings & pension funds● Property and casualty insurance● Professional and personal responsibility

InternationalBusiness

● Trade Finance● Correspondent Banking● International payments● Emigrant remittances● Tax-efficient investments

Specialized Financial Services

● Cash management● Money and capital markets● Financial instruments● Foreign Exchange● Securities brokerage and custody● Commodities risk management

Asset Management

● Structured products● Securities investment Funds● Real Estate investment Funds● Integrated asset management

Management & Financial

Advisory

● Business & corporate strategy● Mergers & acquisitions● Corporate finance● Organization & governance● Internationalization

Venture Capital & Vehicles

(mandates)

● Operational management: Mandates:- FCR Central – FRIE- FCR Agrocapital 1Co-management:- FEII Floresta Atlântica

● Other financial instruments

NON - EXHAUSTIVE

18

Crédito Agrícola is the financial partnerfor a wide range of industries

Our industry expertise allows us to

support Companies and Projects in a

wide range of industries.

Manufacturing

BusinessServices

Entertainment,Media and

Technologies

Forest, Paper& Packaging

Agro-Industrial

Automotive

Pharmaceuticals

Retail& Consumer

Healthcareand Social

Services

Power & Utilities

Public Sector

Transport& Logistics

C

M

Y

CM

MY

CY

CMY

K

AF Cartaz Agricultura Tablet 48x68.pdf 1 10/05/16 12:56

19

Beyond its 675 branches, the Crédito Agrícola Group offers state-of-the-art electronic interfaces in the digital world

675 Branches

www.creditoagricola.pt Call Center 808 20 60 60CA MobileCA On-line / CA Imóveis

> 1,400 ATM and B24 Redes Sociais

20

The Crédito Agrícola Group is enhancing its international presence through investment and commercial agreementsCrédito Agrícola geographical footprint (2015)

EUROPE

Belgium

Germany

Luxembourg

France

AFRICA

Cape Verde

Spain

Portugal

Switzerland

Domestic network

Representative Offices

Agents

IFI / SFE

Partnerships

21

Crédito Agrícola Group’s communication strategy is focused on transparency and simplicity to customers and members

22

Index

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

23

Recognition of Crédito Agrícola Group’s excellence by the banking and insurance industries

Portuguese Industry Awards for Crédito Agrícola Group

Customer Service Award 2015

Most Profitable Bank in its Segment

2012

• in Exame 2012

Best Major Life Insurance Company

2012

• in Exame 2012, 2006

Best Non-Life Insurance Company

in its Segment

2013

2015

• in Exame 2015, 2013, 2010, 2009, 2008

CA Rendimento- AWARD“Gestão Nacional de Organismos

de Investimento Colectivo”

1st Place“Fundos de Obrigações de Taxa

Indexada Euro”

CA Monetário - 1st Place“Fundos de Mercado Monetário

Euro”

CA Flexível- 1st Place“Fundos Flexíveis

24

Crédito Agrícola: a positive reputation in the global banking industry

Crédito Agrícola ranked 5th in terms of soundness in Portugal (2015)

25

Crédito Agrícola: natural partner for the development of local communities

In over 100 years of activity, Crédito Agricola has contributed to economically, socially and culturally develop the regions where Local Banks are integrated (co-operative principles and values being an intrinsic feature).

26

1 History and Ownership Structure

Key Financials

Competitive Landscape

Value Proposition

Industry Awards

Main Contacts

2

3

4

5

6

Index

27

Contacts: Caixa Central – Caixa Central de Crédito Agrícola Mútuo, C.R.L.

Rua Castilho, 233/233A, 1099-004 Lisbon, Portugalwww.creditoagricola.pt

Compliance

Tel.: (+351) 21 380 56 33 Fax: (+351) 21 380 56 32

Tel.: (+351) 21 380 55 62 Fax: (+351) 21 112 92 69

Mrs. Helena AparícioDepartment Head & Compliance [email protected]

Mr. Paulo BugalhoDepartment Head [email protected]

Financial

Tel.: (+351) 21 380 55 35 Fax: (+351) 21 387 45 86

International Business

Mr. João Barata Lima Department Head [email protected]

Mr. Duarte VidalCorrespondent Banking & Trade Finance [email protected]

Crédito Agrícola Group

A Brief Presentation

Meet your partner in Portugal


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