CREA LOSS CONTROL CONF

JULY 16, 2008

CREA LOSS CONTROL CONF

JULY 16, 2008WE’VE COME A LONG

WAY

OR HAVE WEEldon Humphers, CLCP-CUSA

Senior Safety & Loss Prevention ConsultantFEDERATED RURAL ELECTRIC INSURANCE EXCHANGE

We’ve Come A Long WayWe’ve Come A Long Way

EARLY DAYS

ONE-HALF OF THE LINE WORKERS DIED IN THE EARLY DAYS OF TRANSMISSION AND DISTRIBUTION LINEWORK.

We’ve Come A Long Way We’ve Come A Long Way

EARLY DAYS

JOB TRAINING AND SAFETY WAS NON-EXSISTENT.

We’ve Come A Long WayWe’ve Come A Long Way

Early Days

Worker’s Compensation Insurance Premiums were extremely expensive for electric utilities.

We’ve Come a Long WayWe’ve Come a Long Way

TODAY’S INJURIES

THEY ARE STILL EXPENSIVE TODAY.

We’ve Come A Long Way We’ve Come A Long Way

Pie Chart - 1.jpg

We’ve Come a Long WayWe’ve Come a Long Way

FROM FEDERATED’S RECORDS

1/1/1998 through 12/31/2007

Cause of Injury

Federated – Companywide Losses Claims % of Losses % of Total Total

Electrical Current 164 0.76% 21,740,217 13.46%Fall, Slip or Trip, NOC 1,966 9.15% 17,384,451

10.78%Lifting (strain or injury) 1,670 7.77% 16,536,285

10.26%From different level (fall or slip) 626 2.91% 12,495,089 7.75%

Pushing or pulling (strain or injury) 1,140 5.31% 9,684,240 6.01%Twisting (strain or injury) 1,140 5.31% 8,232,809

5.11%Falling or Flying Object (Struck) 943 4.39% 7,858,266 4.87%Repetitive Motion (strain or injury) 573 2.67% 6,220,967 3.86%Strain or Injury By, NOC 731 3.40% 6,168,940

3.83%All Other 12,535 58.33% 54,899,577 34.05%

Totals 21,288 161,220,842

We’ve Come A Long Way We’ve Come A Long Way

Extent of InjuryFederated Company Wide Losses # of Claim % of Total Losses % of

Total

Strain 8, 573 39.90% 75, 494, 680 46.83%

Fracture 858 3.99% 21, 200, 857 13.15%

Burn 359 1.67% 13, 098, 936 8.12%

Multiple Physical Injuries 203 0.94% 6, 569, 587 4.07%

Contusion 2, 284 10.63% 5, 750, 345 3.57%

Sprain 1, 010 4.70% 5, 725, 140 3.55%

Amputation 12 0.06% 5, 687, 109 3.53%

Electric Shock 82 0.38% 5, 570, 555 3.46%

Lacerations, Cuts 2,673 12,44% 3. 868, 030 2.40%

All Other 5,434 25.29% 18, 255, 603 11.32%

Totals 21, 488 161, 220, 842

We’ve Come A Long Way We’ve Come A Long Way

Point of Injury Federated Companywide Losses # of Losses % of Total Losses % 0f Total

Trunk & Lower Back (Lumbar) 2, 694 12.54% 29, 516, 522 18.31%

Multiple Body Parts 1,304 6.07% 22, 275, 491 13.82%

Shoulder (s) 1,405 6.54% 17, 634, 687 10.94%

Lower Extremity (knees) 1,779 8.28% 15, 130, 586 9.39%

Body System and Multiple Body 287 1.34% 7, 680, 177 4.76%

Upper Extremity (hands) 1,285 5.98% 5, 177, 179 3.21%

Lower Extremity (lower leg) 896 4.17% 5, 054, 519 3.14%

Neck, Vertebrae 26 0.12% 4, 599, 772 2.85%

Lumbar, Sacral Vertabrae 396 1.84% 4, 171, 816 2.59%

All Other 11,416 53.13% 49, 980, 095 31.00%

TOTALS 21,488 161, 220, 892

.

We’ve Come A Long WayWe’ve Come A Long Way

EMPLOYEE CONTACTS 1998 through 2007 ------164

LAST THREE YEARS 2005 ----------- 13 2006 ----------- 18 2007 ------------ 14 2008 ----------- 2 (First Quarter

Only)

We’ve Come A Long WayWe’ve Come A Long Way

www.federatedrural.coop

Member Services Web-Site

Password Required

Browse site as specific system

Select Loss History

Select From Various Menus

Follow Commands

Run Desired History

We’ve Come A Long Way We’ve Come A Long Way

EARLY DAYS

THE FIRST JOB-TRAINING and SAFETY PROGRAM WAS ORGANIZED IN THE STATE OF WISCONSIN TO HELP REDUCE WORKER’S COMPENSATION COST

We’ve Come A Long Way We’ve Come A Long Way

EARLY DAYS

TRAINING WAS DIRECTED TOWARD THE TASKS THAT A LINEMAN PERFORMS.

IT STILL IS TODAY

HOWEVER

We’ve Come A Long Way We’ve Come A Long Way

1970’s

WILLIAMS-STEIGER ACT

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)

We’ve Come A Long Way We’ve Come A Long Way

1970s - 1990s

OSHA

EPA

DOT

We’ve Come A Long Way We’ve Come A Long Way

OSHA

1910

1926

We’ve Come A Long Way We’ve Come A Long Way

RULE CHANGES

RECENT AND PROPOSED CHANGES IN THESE THREE AGENCIES HAVE AFFECTED THE LINEWORKER.

NEW REVISIONS OR CHANGES WILL AFFECT THEM EVEN MORE.

We’ve Come A Long Way We’ve Come A Long Way

CHANGES OSHA

PPE STANDARD

FR CLOTHING

We’ve Come A Long WayWe’ve Come A Long Way

OSHA has plans to re-work 1910.269.

MAD distances have been wrong since day one.

Host liability Changes to clothing standards.

We’ve Come A Long Way We’ve Come A Long Way

TREE TRIMMING.

OSHA may address rulemaking on tree trimming later in the year.

It may or may not affect utilities.

We’ve Come A Long WayWe’ve Come A Long Way

FMCHSA CHANGES:

LOSS OF CDL HOURS OF SERVICE BACKGROUND CHECKS ENTRY LEVEL TRAINING LOAD SECURITY

We’ve Come A Long WayWe’ve Come A Long Way

Most Dangerous Occupation.

In the early days electrical line work was high on the list.

In mid 1980’s electrical line work was removed from the list.

We’ve Come A Long WayWe’ve Come A Long Way

Emphasis on safety increased in 1970’s

Federal OSHA Rules

State’s adopt OSHA

We’ve Come A Long WayWe’ve Come A Long Way

ERGONOMIC CHANGES

Aerial Devices

Improved PPE

We’ve Come A Long WayWe’ve Come A Long Way

ELECTRICAL POWERLINE INSTALLERS AND

REPAIRERS ARE BACK ON THE LIST OF TEN

MOST DANGEROUS JOBS IN THE LAND.

THEY ARE CURRENTLY LISTED AT # 8.

Most dangerous jobs by fatality rates

Most dangerous jobs by fatality rates

Rank Occupation Death rate per 100,ooo Total deaths

1 Tower Erectors/Climbers 183.6 18

2 Fishers and Fishing Workers 141.7 51

3 Aircraft Pilots 87.8 101

4 Logging Workers 82.3 64

5 Structural Iron and Steel Workers 61.0 36

6 Refuse and Recyclable Material Collectors 41.8 38

7. Farmers and Ranchers 37.1 291

8. Electrical Powerline Installers/Repairers 34.9 38

9. Roofers 33.9 81

10. Driver/Sales Workers and Truck Drivers 27.1 940

Bureau of Labor Statistics

We’ve Come A Long WayWe’ve Come A Long Way

WHY

ARE LINEWORKERS BACK ON THIS

LIST?

We’ve Come A Long WayWe’ve Come A Long Way

WHATARE WE GOING TO

DO TO GET OFF OF

THE LIST?

We’ve Come A Long Way We’ve Come A Long Way

MOST DANGEROUS OCCUPATIONS

Our predecessors slowed the injury rate as well as

The rate of fatalities.

It is time that we did the same thing.

We’ve Come A Long WayWe’ve Come A Long Way

ARE WE PROPERLY TRAINING OUR WORKERS TODAY.

APPRENTICESHIP TRAINING OJT JT&S

We’ve Come A Long WayWe’ve Come A Long Way

WHAT TYPE TRAINING ARE WE PROVIDING

JOB RELATED

REGULATORY TRAINING

We’ve Come A Long WayWe’ve Come A Long Way

CAFETERIA PLAN

DO YOU USE A CAFETERIA PLAN

WHAT TRAINING DOES IT OFFER

WHAT TRAINING DO COOPERATIVES CHOOSE

BACK TO THE BASICSBACK TO THE BASICS

WE HAVE TO GET BACK TO ENSURING THAT BASIC SAFETY RULES ARE BEING TAUGHT AND ADHERED TOO BY OUR EMPLOYEES.

BACK TO THE BASICSBACK TO THE BASICS

VISIBLE OPENING TEST FOR VOLTAGE GROUND COVER-UP ISOLATE PERSONAL PROTECTIVE

EQUIPMENT TAIL-GATE DISCUSSIONS

We’ve Come A Long Way We’ve Come A Long Way

TRAINING

WE MUST PROVIDE TRAINING TO LINEWORKERS RELATED TO THOSE TASKS THAT THEY PERFORM AND PRACTICE ON THE JOB.

We’ve Come A Long Way We’ve Come A Long Way

LINEWORKER TRAINING GROUNDING COVER-UP HOT-LINE WORK UNDERGROUND INSTALLATION TROUBLE SHOOTING RUBBER GLOVES AND SLEEVES SUPERVISION OBSERVER

ACCIDENT STUDYACCIDENT STUDY

ELECTRICAL CONTACTS

RUBBER GLOVES WOULD

HAVE PREVENTED 98% OF THEELECTRICAL INJURIES

andFATALITIES

We’ ve Come A Long WayWe’ ve Come A Long Way

ACCIDENT STUDYACCIDENT STUDY

ELECTRICAL CONTACTS

THE USE OF SLEEVES WOULD HAVE PREVENTED THE REMAINING TWO PERCENT OF CONTACT INJURIES OR FATALITIES.

We’ve Come A Long WayWe’ve Come A Long Way

We’ve Come A Long Way We’ve Come A Long Way

WE HAVE TO MAKE EMPLOYEES AWARE OF THE IMPORTANCE OF WEARING THEIR PERSONAL PROTECTIVE EQUIPMENT.

THEY MUST BE AWARE THAT IT WILL SAVE

THEIR LIFE IF PROPERLY USED.

Personal Protective Equipment

Personal Protective Equipment

WILL

SAVE

A

LIFE

We’ve Come A Long Way We’ve Come A Long Way

NO

We’ve Come A Long Way We’ve Come A Long Way

FIVE REQUIREMENTS:

SAFETY RULE STANDARD OPERATING

PROCEDURES TRAINING SUPERVISION ENFORCEMENT

EFFECTIVE SAFETY PROGRAM

EFFECTIVE SAFETY PROGRAM

IMPORTANT ELEMENTS

TRAINING RESPONSIBILITY ACCOUNTABILITY

SUPERVISIONSUPERVISION

THE CREW SUPERVISOR IS THE KEY ELEMENT IN THE PREVENTION OF ACCIDENTS.

HE NEEDS PROPER TRAINING IN SUPERVISION OF PEOPLE.

HE MUST CARE ABOUT HIS EMPLOYEES

HE MUST BE KNOWLEDGABLE

SAFETY CULTURESAFETY CULTURE

FRONTLINE SUPERVISOR KEY PERSON IN A SAFETY PROGRAM KNOWS WHAT IS GOING ON HE KNOWS: WHAT GOES THROUGH A WORKER’S

MIND WHEN RESTORING SERVICE ON A DARK WINTER NIGHT WHEN THERE IS NO SAFETY PROFESSIONAL OR MANAGEMENT PERSON AROUND FOR MILES.

Lead by ExampleLead by Example

LEADERSLEADERS

ARE YOU A BOSS OR A LEADER?

LEADERSLEADERS

A BOSS CREATES FEAR

A LEADER CREATES CONFIDENCE

LEADERSLEADERS

BOSSISM CREATES RESENTMENT

LEADERSHIP BREEDS ENTHUSIASM

LEADERSLEADERS

A BOSS SAYS “I”

A LEADER SAYS “WE”

LEADERSLEADERS

A BOSS FIXES BLAME

A LEADER FIXES MISTAKES

LEADERSLEADERS

A BOSS KNOWS HOW

A LEADER SHOWS HOW

LEADERSLEADERS

“BOSSISM” MAKES WORK DRUDGERY”

LEADERSHIP MAKES WORK INTERESTING

LEADERSLEADERS

A BOSS RELIES ON AUTHORITY

A LEADER RELIES ON COOPERATION

LEADERLEADER

A BOSS DRIVES

A LEADER LEADS

LEADERSLEADERS

WHAT TYPE DO YOU WANT YOUR SUPERVISORS TO BE :

A BOSS

or

A LEADER

I HOPE YOU CHOOSE FOR YOUR SUPERVISORS TO BE LEADERS

SUPERVISORSSUPERVISORS

AT THE STATEWIDE LEVEL AS WELL AS AT THE INDIVIDUAL COOPERATIVE LEVEL, WE NEED TO BE TRAINING LEADERS NOT BOSSES.

ANYONE CAN BE A BOSS.

IT TAKES A SPECIAL PERSON TO BE A LEADER

SUPERVISOR TRAININGSUPERVISOR TRAINING

YOU ARE ENCOURAGED TO GO HOME AND TAKE A LOOK AT THE TRAINING YOU PROVIDE FOR SUPERVISORS.

DOES IT PROVIDE THEM WITH THE SKILL AND GUIDANCE THAT THEY NEED TO BE A GOOD SUPERVISOR?

ACCOUNTABILITYACCOUNTABILITY

If we hold each other accountable these things will not happen!

If major safety rules are being broken at your cooperative there is no accountability.

ACCOUNTABILITYACCOUNTABILITY

Responsibility to someone for some activity.

ACCOUNTABILITYACCOUNTABILITY

If an injury or fatality occurs because of an infraction of a major safety rule, someone else is also to blame.

Not just the injured is to blame.

There was a failure by someone to hold this person accountable!!

SAFETY CULTURESAFETY CULTURE

IF WE ARE GOING TO STOP THIS

DEADLY INCREASE WE MUST AFFECT

A POSITIVE CHANGE IN THE CULTURE

OF SAFETY AT THE INDIVIDUAL COOP

LEVEL.

SAFETY CULTURESAFETY CULTURE

IF WE ARE GOING TO BUILD AND MAINTAIN

A “CULTURE OF SAFETY” WE HAVE TO

HAVE EMPLOYEE INVOLVEMENT

SAFETY CULTURESAFETY CULTURE

THE SUCCESS OF A SAFETY PROGRAM IS DIRECTLY AFFECTED BY HOW WELL THE SUM OF THE PARTS COMMUNICATE WITH THE WHOLE.

MANAGEMENT AND EMPLOYEES MUST COME TOGETHER TO IDENTIFY AND RESOLVE ISSUES THAT ARE KEEPING EMPLOYEES FROM STAYING SAFE.

SAFETY CULTURESAFETY CULTURE

SAFETY IS NOT AN OPTION

SAFETY IS A NECESSITY

SAFETY MUST BE TAKEN SERIOUSLY

“WE” MUST DO WHAT IT TAKES

STRENGTHEN OUR RESOLVE

WE’VE COME A LONG WAYWE’VE COME A LONG WAY

BEING ON THE LIST INCREASES THE ODDS OF AN OSHA COMPLIANCE INSPECTION.

LET’S WORK TOGETHER AS A GROUP AND GET OUR PEOPLE ON TRACK TO GET OFF THE LIST.

DOING SO WILL MEAN THAT WE ARE SAVING LIVES.

WE’VE COME A LONG WAYWE’VE COME A LONG WAY

I AM DEDICATED TO SAVING THE LIVES OF LINEMEN.

I HOPE YOU HAVE THAT SAME DEDICATION.

LET’S SET THE EXAMPLE AS A GROUP OF SAFETY PROFESSIONALS.

Thank you!Thank you!

ELDON O. HUMPHERS, CLCP-CUSA

Security. Service. Solutions.Security. Service. Solutions.