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Create from “WE”Lead Your Teams for Business ResultsUse A Proven, Measurable, Results-Driven Methodology (NOW in Israel!)
Gloria G. Kinrot, B.Sc., CPCC, ACC, ORSC - Authorized Facilitator of Team Diagnostic Assessment
NOTE: Team DiagnosticTM is a trademark of Team Coaching International. Graphics and the Team DiagnosticTM model ©2011 Team Coaching International is used throughout this presentation with permission.
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Teams are the GLUE of businesses today…
• THE BIG CHALLENGE: Leverage MORE from teams– Volatile, fast-paced environment– Continuous improvement with
change as the norm…
• Teams are your #1 Asset– Yet, only 10% report being part
high-performing teams! 2011 Team Diagnostic results
– We develop our leaders. Yet, how do we develop our teams?
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How to FOCUS our Leadership on creating sustainable, high performing teams?
Achieve Team Results by 6 Key Success Factors:*1. Shared purpose or
mission2. Shared commitment3. Shared performance
goals & measures4. Shared behavioral norms5. Shared team practices6. Clear roles
* John Katzenbach & Douglas Smith (The Wisdom of Teams)
Which Teams Are “Struggling”?…..
o High performing & looking for next innovative edge?
o Burned out, missing deadlines, over budget?
o Newly forming?o Part of organization in
transition? M&A?o Undertaking important
project?o Working in “silos”?o Impacted by gossip & turf
protection or other toxic behaviors?
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High Team Productivit
y
Low Team Productivit
y
High Team
Positivity
Low Team
Positivity
2.LOW PROD. / HIGH POSITIVITY• Collegial; friendship based• Lack of effective focus• Insufficient sense of urgency• Change resistant – don’t rock the boat…• Incompetence tolerated• Not results oriented• Connected and fun
4.HIGH PROD. / HIGH POSITIVITY• Successful, fun • Synchronicity, flow• Challenging goals• Inspiring vision• Change is proactive• Open, direct communication• Great teamwork – How do we continue to improve?!
3.LOW PROD. / LOW POSITIVITY• Criticism, blame & cynicism• Overwhelm• No fun• One step forward; Two back…• Fear of failure, job loss, etc.• Turf protection• Firefighting• Poor teamwork
1.HIGH PROD. / LOW POSITIVITY• Focus is efficiency• Bottom-line: Just do it!• High turnover• Burnout• Guarded• Driven• Clear objectives• Competitive
Step 1. MEASURE team effectiveness in 2 dimensions: Productivity & Positivity.
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Step 2. Create a high impact team ROADMAP by realizing “Team Strengths”.
7 Productivity Strengths• Resources• Decision-making• Proactive• Accountability• Goals &
Strategies• Alignment• Team Leadership
7 Positivity Strengths• Trust
• Respect• Communication• Camaraderie• Constructive
Interaction• Values Diversity
• Optimism
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Step 3. Grow TEAM intelligence to grow business…
• One Goal: Better business results• Our Baseline: Developing 6 Team
Competencies1. TRUST what the team knows (reveal it!)2. Value ALL voices (it’s NOT personal –
embrace the difference!) 3. Honor team’s “ENERGY” (what’s there?)4. LISTEN for what’s trying to happen? 5. Increase POSITIVITY, reduce negativity6. CO-responsibility (not just leader)
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High Productivity
Low Productivity
High Positivity
Low Positivity
6.0 7.0 8.0 9.0
6.0
8.0
9.0
1.0 2.0 3.0
3.0
2.0
4.0
1.0
4.0
7.0
The Outcome: Team conditions are revealed. What’s measured, gets improved…
TCI Case Study 1: Healthcare Team Feb 08–Jan 09
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The Outcome: Business results in everyday work process with TEAM focus…
TCI Case Study 1: Healthcare Team Feb 08–Jan 09* BETTER Business Results: * MORE Team Strengths:- 12% increase in - Optimism +46%Patient Satisfaction! - Resources +43%(86th% in Nation) - Constructive Int.+38%
- 1-2 more Patients - Trust/Proactive+38%
Cared for a Day - Decision-making+35%
* A SHARED Team Identity & Purpose: We save lives!
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The Outcome: PROVEN benefits for senior mgmt, critical projects, M&A, restructuring…
TCI Case Study 2: Engineering Team Mar 07–Mar 08
High Productivity
Low Productivity
High Positivity
Low Positivity
6.0 7.0 8.0 9.0
6.0
8.0
9.0
1.0 2.0 3.0
3.0
2.0
4.0
1.0
4.0
7.0
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High Productivity
Low Productivity
High Positivity
Low Positivity
6.0 7.0 8.0 9.0
6.0
8.0
9.0
1.0 2.0 3.0
3.0
2.0
4.0
1.0
4.0
7.0
Our Solution: Teams leverage MORE via a Measurable, Results-driven Approach.
TCI Case Study 3: Manufacturing Team Aug 07–Feb 08
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Integrate “WE” in Everyday Business Practice with TEAMS for BETTER business results!
How do we develop our #1 asset: Teams - the GLUE in today’s volatile reality of continuous change…
1. We FOCUS our leadership on creating high impact teams to realize strengths.
2. We reveal team effectiveness in 2 dimensions: Productivity & Positivity. What’s measured, gets improved…
3. We develop team intelligence for BETTER results in everyday work processes!
Our teams leverage MORE with a proven, measurable, results-driven approach – Our business grows…
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Pick Your Option to Get Started! Review full Case Studies and Sample Demo which
speak for themselves! Arrange for Intro Consulting Session to learn more
& determine the best fit. Try the Test Drive Assessment to experience
potential for self Run a Team Pilot Assessment & De-Brief to
experience opportunity for team with a team baseline and roadmap
Capture full benefit in Team Assessment & Follow-up Program for integrating roadmap changes into everyday work with measurable results
CONTACT: Gloria G. KinrotCell: +972-54-542-2067Email:
[email protected] Web: http://www.usolve.co.il
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About Gloria G. Kinrot• An innovative, energetic, experienced manager & coach facilitating quality, bottom-
line results:• Proven execution & facilitation of new business programs in international
organizations like GE/RCA, Comverse, Mennen Medical, FIS Software (A Formula Company), TEVA, Elbit/ElOp and more…
• Strong leadership, management & coaching of sales support, marketing & technical groups
• Expertise in new projects, global change programs, integration of people & technology & virtual teamwork in diverse industries (hi-tech, telecom, IT, medical devices, defense, nonprofit)
• BSc, Computer Science with system & software engineering experience of over 15 years & over 10 years in management
• Internationally Certified Co-active & Team Coach (CPCC, ACC, ORSC) with over 500 hours of coaching experience with clients such as managers, women leaders, entrepreneurs & their teams
• Authorized Facilitator of the Team Diagnostic Assessment• Founded USOLVE in 2008
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Introduce a proven, measurable, results-driven methodology for YOUR teams to leverage MORE….
The Team DiagnosticTM Assessment (TDA) is proven tool & follow-up methodology for helping with results-driven team improvement from US that’s used internationally. Over 1000 teams have benefited. In companies like Johnson & Johnson, Nortel, CapGemini, Adobe, Semantic, Bank of America and more.
NOW in Israel - 17 languages including Hebrew. Now’s the time to try one of our start-up options…