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Creating a Respectful WorkplaceDiscrimination &
Harassment: Keeping it out of the
Workplace
Purpose of this Session
Expand on the awareness of what constitutes discrimination and harassment.
Remind all employees of their rights/responsibilities with respect to discrimination and harassment.
Purpose of this Session
Endorse UFA’s Managerial and Human Resources corresponding legal obligations to create and maintain a healthy, safe, and respectful work environment.
View an 18 minute video displaying specific examples and answering questions at the end.
Harassment Defined
Conduct (verbal, non-verbal, physical) or innuendo that intimidates, offends or humiliates a person.
Conduct that is reasonably known to be unwelcome.
Disrespectful Non-Verbal Behavior
ExamplesRolling of eyesShrugging of shouldersFacial expressions (eyebrows)Folding of arms (Closed vs Open)Turning of head or looking upWalking away silent- A good thing!Tense body language, clenching fist(s)
Disrespectful Verbal Behavior Examples
“What are you doing that for!!”“My way or the highway”“Because I’m the boss…that’s why!“Do it this way because I said so!”“Do it or else!!”“You guys just don’t get it”Others ????
Examples of Discrimination/Harassm
entRaceEthnic originNational originColorReligionAgeSex
Marital statusFamily statusDisabilitySexual orientationGranted a pardon for a conviction
Teased Topics…Future Harassment???
Clothes you wearHeight or lack ofFrom the West,East, North, SouthHair Style, wear glasses, JewelryFrom a certain town …Edmonton???Way you talk, walk, etc.
Teased Topics…Future Harassment???
WeightHair Color or lack of hairHabits you haveSmoker or non-smokerKind of food you like/ eatCar you drive
Teased Topics…Future Harassment???
Perfumes, etc.Drinker, non-drinkerRecovering drinkerOthers??
Quid Pro QuoSexual Harassment
Made by a position of power
This can apply to co-workers where a worker is in a position to grant or deny a benefit of another
Threats of reprisal for negating/rejecting a sexual advance
Work Environment Examples
Office and buildings (company related)
Cafeterias, Washrooms
Social Functions (staff)
Drinking Establishments
Work Environment Examples
Lunch rooms
Parking lots
Vehicles (work related transportation)
Off premises locations for work (conference/ hotel rooms)
Sexual Harassment Defined
Persistent staring or leering
Discussions about sexual activities
Moving into someone’s personal space
Displayed pornographic pictures (Magazines/Internet)
Sexual suggestive comments
Sexual Harassment Defined
Asking for lunch date – after told NO!
Explicit propositions
Touching, Sexual assault
Crude, vulgar, or sexist language
Racial Harassment Defined
Verbal abuse or threats
Unwelcome remarks, slurs, jokes, gestures, innuendos, name calling
Graffiti (degrading words, messages)
Display of racist, derogatory materials
Distribution of derogatory materials
Racial Harassment Defined
Practical jokes – causing embarrassment
Exclusions or avoidance due to race/ethnicity
Threatening, terrorizing
Vandalism or intimidation
Harassment and Discrimination
For SymcorAffects the lives of all involved
Impacts work morale
Absenteeism
Creates staff turnover
For Symcor
Production declines (revenues/ bonuses)
Disciplinary Action
Public Scrutiny
Tainted reputation
Litigation
Basic Principles of Behavior
Lead by example, treat others with respect.
Treat others with dignity – always!
Treat everyone equitably and fairly
Respect people’s boundaries
Model Behavior Principles
Is my behavior respectful towards my co-workers? – Ask if unsure.
Do you treat your cared family, friends, and relatives the same way?
How would I react if a co-worker treated my friend/relative like this?
Is my behavior making someone uncomfortable?
Barriers for not Reporting
Loss or personal privacy
Embarrassment
Belief that nothing will change
Belief that people’s attitudes and behaviors cannot be changed
Barriers for not Reporting
Belief of having no influence
Fear of retaliation
Fear of job loss
Not being believed
Guilt, shame
Managing a Complaint
Deal with complaint promptly!Take complaint seriouslyDiscuss confidentiallyBe sensitive but neutralTake notesGet the entire storyThank the complainantSet a follow-up time – Quickly afterwards
Personal Approach Technique
“I feel _________ (describe how the behavior makes you feel) when you _______ (describe the offensive behavior; focus on the behavior not the person) because _____ (describe the effect on your performance)”
Tell the offender how you want him/her to change the behavior; provide a solution.
Tell the offender what you will do if he/she persists with their behavior.
Personal Approach Technique
Zorba, I feel uncomfortable when you call me “Babe” because I am a married person and don’t appreciate these comments.“I would appreciate you not calling me “Babe” and call me by my first name.”“If this continues, I will have to talk with my Manager or Human Resources.”
Future Questions
Ron Bolokoski (403) 258-4622
Randy Massie (403) 258-7404
CSO HR Manager (403) 212-3566