Date post: | 24-Jan-2017 |
Category: |
Business |
Upload: | thepracticeptyltd |
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© Jason Cunningham 2013
A set of shared beliefs, values and practicesThe behaviours we want every team member to exhibitIntangible, yet critical
1. How we do things around here
2. What’s expected of us
3. What we expect of each other
Affects our enjoyment of work
Affects our performance and effectiveness
Greater chance of successIf we’re aligned on ‘how we do things around here’, ‘what is expected of us’ and ‘what we expect of each other’, we’re more likely to be successful
Culture will evolve regardless
We have the chance to create the culture we want
WE BELIEVE EVERYONE WANTS TO
BE SUCCESSFUL, AND BE PART OF SOMETHING SUCCESSFUL.
WE ALSO WANT TO SHARE IN EACH OTHER’S SUCCESS.
WE WANT TO CREATE AN ENVIRONMENT THAT ENABLES EVERYONE TO PERFORM AT THEIR BEST, AND THAT ATTRACTS AND RETAINS THE BEST OF THE BEST.
TO BUILD A WORLD’S-BEST CULTURE, WE MUST FOCUS ON INITIATIVES THAT WILL ATTRACT, RETAIN & MAXIMISE THE BEST OF THE BEST.
WORLD’S BEST PRACTICE
PRACTICE PRINCIPLESRespect
Presume best intentionsFocus on each other’s strengths
Seek first to understand, then to be understood
Make each other look goodAuthentic success
UbuntuLiberating people’s lifestyles
To promote an environment that enshrines and encourages the actions and habits we all agree that will enable everyone to perform at their best, we propose…
1/DEFINE AND DOCUMENT THE BEHAVIOURS EXPECTED OF TEAM MEMBERS…
…AND OF THE PARTNERS
To perform at our best, team members require several commitments from the Partners; we in turn commit to achieving certain outcomes.
…where have I heard that before?
CLIENT COMMITMENT STATEMENT
INTERNALCOMMITMENT STATEMENTS
TEAM MEMBERCOMMITMENT STATEMENT
The behaviours and outcomes we commit to strive for.
What we require from Partners to perform at our best.
PARTNER COMMITMENT STATEMENT
The behaviours and outcomes the Partners expect from all team members.
The actions they commit to undertaking to help us achieve our best.
2/SUB CULTURES
WORK-LIFE BALANCEEVENTS (‘fun’ & ‘team-
building’)LEADERSHIP & MENTORING
PROFESSIONAL DEVELOPMENTAWARDS & RECOGNITION
GIVING
SUB CULTURES INCLUDE:
3/CREATE A BETTER WORK ENVIRONMENT & ENHANCE WORK/LIFE BALANCE
3a) Create a better physical work / recharge environment
> Redevelop lunch room area (by Christmas)
> Hot desk / hot office
3b) Create a better work / life balance
Flexible hours: can start early and finish early, or start late and finish late, in certain circumstances (approved by Manager in advance)
> Pick up kids from school, meet a tradesman, etc
> Formalises existing policy
‘FUEL YOUR FUTURE’ LAUNCH GIFT
$50 fuel cardOR
$50 coffee card @Degani’s