Creating Business Value at Jim Walter Homes with...

© SAP AG 2005, Title of Presentation / Speaker Name / 1

Jim Walter Homes

Creating Business Value at Jim Walter Homes with SAP


Agenda

Background on Jim Walter HomesBusiness drivers and the CARHistory of the ERP and Partner selectionProject Excellence

ScopeFunctionalityProject team structureProject ManagementRollout approachCritical success factors


Jim Walter Homes - Background

• Founded 1946• Detached single-family homebuilder• “On Your Lot”• Modular mfg. facility in North Carolina• Concentration in low to moderately priced

segment of housing market• Sells and services mortgages on the majority of the homes they build

• 18 state market area (Sunbelt)• Over 350,000 homes completed


Business Drivers

• Improvements in construction cycle times• Improvements in sales cycle times• Improvements in lead & prospect tracking• Increased productivity through company

consolidations• Improvements in back office operations• Improvements in purchasing productivity


History of the ERP and Partner selection

• ERP Selection• Project initiated Spring 2000• Scope defined Spring 2001• RFP’s sent to 12 software providers• Narrowed to 4 finalists• SAP provided comprehensive product in-line with scope• Provided common platform with parent company

& US Pipe• Board Approval - August 2001


History of the ERP and Partner selection

• Partner Selection• RFP’s sent to 8 potential partners• 4 finalists selected• Finalist selected May 2002• IDS Scheer provided strongest team & confidence

to complete on-time and on-budget• Project started in July 2002


Project Scope – Manage it or it manages you


Project Scope – Manage Other Initiatives

• Commitment to Excellence• Six Sigma• Business Redesign


Project Excellence – Business in Scope

• Phase 1 –Core construction functionality• Jim Walter Homes• Neatherlin Homes• Dream Homes• Crestline• Dixie Group

• Phase 2 – Financial services functionality• Integration to Mid State• Functionality for WMS• Integration to Trust Reporting


Project Scope - Functionality

Bidding/ContractingHome sales & order processingCustomer supportGeneral ledgerJob costingAccounts payableAccounts receivableFixed AssetsEstimatingBid analysisContract managementPurchase order managementContract payment

Contractor evaluationHouse costingHouse bills of materialsOption costingOption configurationProduct setupProspect trackingConstruction schedulingConstruction capacity managementHouse closingCommission reportingWarrantyInventory managementJob costing

Major Business Processes – Phase 1


Integrated Design

Sales Order Entry -> Job Planning -> Job Execution -> Job Costing -> Contractor Mgmt


Build to Order- Variant Configuration

© SAP AG / 3

Data Structure Variant Configuration

Config. Material,(300) Class,Characteristics

Dependencies

Config. Material,(300) Class,Characteristics

Dependencies

Sales Order - Options• configure house

Sales Order - Options• configure house

Sales Order BOMTake OffSourced PO’s

Sales Order BOMTake OffSourced PO’s

Job SchedulingJob Costing/Execution

Job SchedulingJob Costing/Execution

ConfigurableProduct

DepenDepen--denciesdencies


Bill of Material Structure

Series

BASE MODEL

STANDARD OPTIONS

BRANCH OPTS. BRANCH OPTS. BRANCH OPTS.


Job Structure

Header WBS Job Specific

Construction Warranty

PlumbingFoundation

Other WBS

NWA Frame WallsSet Forms Delivery RoofMaterials

Framing Roofing

Network

Stages

WBS Elements


Project Scope – Locations and End Users

Locations:

• Project will be headquartered in Tampa

• All 125+ sales and construction offices in 18 states

• Manufacturing facility of Crestline

End users:

• Current estimate - 350


Critical Success Factors

• Senior management support • Commitment to change• Commitment to training• Strict control of project scope• Quick turnaround of issues within JWHG• An energetic and dynamic implementation team• Resources dedicated to the project• Sites prepared for the rollout


Project Team – Executive Sponsors

Project Excellence Sponsors

• The Board• Don DeFosset• Mike Roberts• JWHG’s Senior Staff• Frank Hult• Bonnie VanOverbeke


Project Management - Methodology


Project Management - ASAP Phases

Phase 1 Preparation• MS Project Work Plan• Project Management Standards• Project Resources• Mainly in Tampa

Phase 2 Blueprint• Business Requirements• Change Management Activities• Business Redesign• In the field and Tampa

Phase 3 Realization• Configure the system• Develop new processes• Work on Master Data• In Tampa

Phase 4 Final Prep & Go-Live• Data Conversion• Integration Test Plans• Cutover and Go-Live Plans• In Tampa


Roll Out Strategy

Templates Created

Neatherlin/DreamRollout

CrestlineRollout

Jim Walter HomesRollout


Project Management -High Level Project Plan

ID Task Name1 Project Preparation2 BluePrint and Process Redesign3 Realization4 Final Preparation and Testing5 Dream and Neatherline Rollout6 Crestline Rollout7 Jim Walter Homes Rollout

J J A S O N D J F M A M J J A S O2003


Steering CommitteeMike Roberts (JWH) - PresidentFrank Hult (JWH) – Executive SponsorRon Achille (JWH) – VP Strategic PlanningRoger Crabb (JWH) – VP Sales & MarketingJoe Kelly (JWH) – VP CFOSteve Nordstrom (JWH) – VP Cons/DesignJeff Allgood (JWH) – VP PurchasingBonnie VanOverbeke (WII) – CIOTom Heimerl - Plaut

Steering CommitteeMike Roberts (JWH) - PresidentFrank Hult (JWH) – Executive SponsorRon Achille (JWH) – VP Strategic PlanningRoger Crabb (JWH) – VP Sales & MarketingJoe Kelly (JWH) – VP CFOSteve Nordstrom (JWH) – VP Cons/DesignJeff Allgood (JWH) – VP PurchasingBonnie VanOverbeke (WII) – CIOTom Heimerl - Plaut

Project Organization- Project Roles

Co-Project ManagersHugh WhiteRalph JerniganPhillip Schell – Plaut (FT)

Co-Project ManagersHugh WhiteRalph JerniganPhillip Schell – Plaut (FT)

Business Stakeholders•John Culbreth –Controller JWH•Joe Richardson – VP Field Ops JWH•Fred Sultan – COO NHI•Jerry Killebrew – COO DHI•Rob Aguis – VP Coast-to-Coast•Dottie Leeds – VP Customer Service•Shirley Lopez – Acct JWH•Mary Jo Perry – AVP Ops MSH•Jeff Thofner – WMS Director Legal•Wayne Whitlock – WMS VP Fld Ops•Al Muniz – IT Director

Business Stakeholders•John Culbreth –Controller JWH•Joe Richardson – VP Field Ops JWH•Fred Sultan – COO NHI•Jerry Killebrew – COO DHI•Rob Aguis – VP Coast-to-Coast•Dottie Leeds – VP Customer Service•Shirley Lopez – Acct JWH•Mary Jo Perry – AVP Ops MSH•Jeff Thofner – WMS Director Legal•Wayne Whitlock – WMS VP Fld Ops•Al Muniz – IT Director

SD TeamRoss Norman – Sales (PT)Terry Delgado – Pricing (FT)

SD TeamRoss Norman – Sales (PT)Terry Delgado – Pricing (FT)

PS & SM TeamBrian Diss – Team Lead (FT)Bill Langford – Scheduling (PT)Shirley Parsons – Service (PT)

PS & SM TeamBrian Diss – Team Lead (FT)Bill Langford – Scheduling (PT)Shirley Parsons – Service (PT)

FI-CO & AM TeamBill Anderson – Team Lead(FT)Belinda Krauss – FI Config(PT)Jerald Traylor – CO (PT)Donna Anderson – PCA (PT)

FI-CO & AM TeamBill Anderson – Team Lead(FT)Belinda Krauss – FI Config(PT)Jerald Traylor – CO (PT)Donna Anderson – PCA (PT)

Technology TeamJim Levan – WII NetworkRobert Wahl – Network &

Infrastructure(FT)Jack Fowler – Basis (PT)Tom Kranz – Security (PT)Jeff Brunk – Developer (PT)Bill Dinneen – ABAP/Conversions New Hire – Portals/Reporting

Technology TeamJim Levan – WII NetworkRobert Wahl – Network &

Infrastructure(FT)Jack Fowler – Basis (PT)Tom Kranz – Security (PT)Jeff Brunk – Developer (PT)Bill Dinneen – ABAP/Conversions New Hire – Portals/Reporting

Chg Mgmt &TrainingPat Holt – Team Lead (PT)Lisa Reyes – Help Desk, Chg Mgmt (FT)Rick Brownlee – Training (PT)

Chg Mgmt &TrainingPat Holt – Team Lead (PT)Lisa Reyes – Help Desk, Chg Mgmt (FT)Rick Brownlee – Training (PT)

MM TeamOpen - Team Lead (FT)Doug Robertson – Purchasing (FT)

MM TeamOpen - Team Lead (FT)Doug Robertson – Purchasing (FT)

AdminConnie McKenzie


Project Organization


Three Legged Stool

PeopleProcess

Technology

© SAP Southern Region Field Marketing 2003, M Scobie 25

Afternoon Breakout Sessions Reminder

Analytic Applications for Business – Conf A

Resource and Portfolio Management – Amphi 233

Strategic Sourcing – Classroom 327

New Product Development and Introduction – Conf B

Successful Implementations & Upgrades – Conf E

SAP Safe Passage Program – Amphitheater 235

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