Date post: | 16-Jan-2015 |
Category: |
Technology |
Upload: | small-world-labs |
View: | 1,099 times |
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Creating Convio Integrated Online Community Experiences
Small World Labs Background
• Helps non-profit organizations increase online engagement with their constituents by over 300% through a community engagement platform and program
• Founded 2006 - over 100 communities launched• End-to-end solution• Featured industry leader
Full Community Solution
Community Engagement Platform
Community Strategy & Set Up
Community Engagement Program
Community Engagement Platform
• Unifying destination for deep constituent conversation and engagement
• Facilitates sharing with constituents:– Information– Content– Experiences– Ideas– Conversations
• Makes constituents feel like they are a part of your organization
• Improves SEO/page rank of your web properties• Significantly enriches constituent data set• Supports your core mission and goals
Small World Labs & Convio Integration
Out of the Box Integrations
•Bi-directional SSO (Single Sign On)
•Personalization of Community Experience via Convio Groups
• Enrichment of Convio Constituent 360 data set via profile field sync
Single Sign On
FunctionalityEnables Single Sign On (SSO) between Convio and Small World Labs platforms
Benefits•Sign in once, logged in
twice•Seamless user experience
moving between platforms• Invisible to the user
Convio Platform
Small World Labs Community
Personalization of Community Experience
FunctionalityGroups created in Convio linked to Small World Labs User Tiers via admin panel
Benefits• Personalized user
experience & messaging• Member auto-assign,
recognition & badges• Personalized profile questions
for staff or other segments• Access management
Small World Labs Admin Dashboard > Manage User Tiers > Manage Convio Groups
Enrichment of Convio Constituent 360 Data Set
FunctionalityConvio constituent profile fields can be auto-populated into community and be updated in both directions
Benefits• Data collected via
community can power Convio marketing segmentation
• Members enter data once, display on both systems
Small World Labs Admin Dashboard > Profile Manager > Convio Constituent Fields
Strategic Custom Integrations
• Share Convio-based actions in Small World Labs Community activity streams
• Pull Small World Labs Community activity into Convio constituent activities for tracking
• Allocate member points based on Convio-based donation, event and advocacy actions.
• Other Advocacy, Donations and TeamRaiser actions