CREATIVE LEADERSHIP: BROKEN WINDOWS, MAPS AND DILEMMAS

Susan Moger and Tudor Rickards

The Broken Windows Concept

The Broken Windows concept was originally applied to refer to the relationship between the quality of the environment and consequences for criminal behaviors

Broken Windows revisited

A new interpretation is offered It compares unfavourable and favourable

working environments… … and how to get from the one to the

other

Unfavourable environments

Unfavourable environments are produced and reinforced by personal behaviors

Being RudeBeing GreedyHaving Favourites

Changing the environment positively

Clarifying

Connecting

Communicating

Thinking and acting

Thinking and acting are closely related We can change our thinking and acting Understanding our conceptual maps

helps change our actions Identifying dilemmas helps in

understanding our personal maps

The Mapping Metaphor

A map helps you prepare for yourjourneys

By map reading, map-testing, and map-making, you will be more successful in your learning journeys

Map-Reading

Map-Testing

Map-Making

A text-book can be studied ‘like a map’ for its help in your planned journeys of exploration. Skills at map-reading, testing, and making can be developed

Using a Text-book Like a Map

Maps and Dilemmas

Map reading and testing can help you discover dilemmas

The dilemmas you find help you understand a leader’s tough decisions

Linking with your maps helps you revise Your own leadership decisions

Creative and empathic insights are important

Evaluating and changing the climate

When you describe the climateyou are summarising your map reading

When you evaluate the climate and your dilemmas, you are map testing

When you use your map reading and testing to change your ideas and actions you are map making

Creative leaders

Clarify Connect And Communicate … …with empathy, and imagination… …to achieve transformational results

ReferencesBroken Windows theoryhttp://www.huffingtonpost.com/news/broken-windows-theory/

The Progress Principlehttp://www.forbes.com/sites/rahimkanani/2011/08/29/the-progress-principle-using-small-wins-as-big-gains/

Dilemmas of leadership:http://cw.routledge.com/textbooks/0415355850/

Regular updates on leadership: http://leaderswedeserve.wordpress.com/