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Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty...

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Credit Suisse 28 th Annual Healthcare Conference November 12
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Page 1: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Credit Suisse 28th Annual Healthcare Conference

November 12

Page 2: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Safe harbor

Page 3: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

At Teladoc Health, we are

transforming how people access

healthcare around the world.

We are creating a new kind of

healthcare experience – one

with greater convenience,

outcomes, and value.

Page 4: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

publicly-traded

on NYSE since 2015

TDOCemployees

worldwide

+2,200experts across

450+ specialties

+50,000network

clinicians

+3,000

cumulative visits

through YE 2019

~10 million

Page 5: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

✓ Over 17 million people added to the platform during the quarter, including 15 million with UnitedHealthcare.

✓ Over 50% y/y growth in visits.

✓ BetterHelp surpassed the 50 million message milestone.

✓ Launched United Kingdom’s first virtual Mental Health Service for complex conditions.

✓ Integrating the best of Advanced Medical and Best Doctors into one cohesive experience.

Page 6: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

(1) Full-year and quarter management guidance; midpoint of range, unless otherwise noted.

65%Revenue CAGR

(2016-2019E)

61%Visit CAGR

(2016-2019E)

69%Gross margin

Q3 2019

19.0 mmUS visit feeonly lives

Q3 2019

35.0 mmUS paid access

membership

Q3 2019

106%

79%

66%

39% 34%

28%

Page 7: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Proprietary Clinical

Capabilities

Entrenched

Distribution Across

Channels

Tech-Enabled Ops at

Scale

Global ReachEngagement

Science & Results

Product/Clinical

Scope of Offerings

Category-defining brand

Consumer demand

Returns to scale

Market leadership

Premium pricing

Proven ROI

Page 8: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Growth levers

Distribution Channels

Products & Services

Employers

Insurers

DTC

Hospitals & Health Systems

International markets

Upsell/cross sell

Penetration of existing

New distribution

Visits/utilization

Virtual COE specialty services

Telemedicine

Behavioral health

Licensed platformBroaden role in

healthcare delivery

Clinical services innovation

Accelerate

consumer adoption

Expand footprint &

distribution

Page 9: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Center of

Excellence

Urgent

Care

Multi-

specialty

clinic

Page 10: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%
Page 11: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

Multi-product represents half of year-to-date bookings

Bookings up ~30%

Larger average deal size

Strong demand across all channels

RFP pipeline up ~25%

Page 12: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

+ 1.0 + 0.3 + 0.3

+ 0.7 + 0.3

+ 1.5

+ 0.2

+ 2.7

+ 0.4

+ 3.9

+ 0.5 + 1.2

+ 1.7

+ 0.1 + 0.2

+ 3.9

+ 0.1

+ 8.1

$0.98

Paid Membership Net Adds (millions) PMPM

(1) US Paid Membership Only.

(2) Pro forma to exclude Aetna Fully Insured, Amerigroup, and VFO.

Organic onboarding of large health plan populations

Acquisition of Best Doctors

Acquisition of Advance Medical

4.7% 5.0%

6.8% 6.6%

7.8% 8.0%

Q3 FY

Page 13: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%

~10 million cumulative visits by YE 2019

Page 14: Credit Suisse 28th Annual Healthcare Conference November 12€¦ · 12/11/2019  · Multi-specialty clinic. Multi-product represents half of year-to-date bookings Bookings up ~30%


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