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ANNUAL REPORT 1998/1999
350
300
250
200
150
100
1996 1997 1998 3/1999
Credit Suisse GroupSwiss Market Index
CHFSHARE PERFORMANCE
CHF bn
91 92 93 94 95 96 97
60
50
40
30
20
10
0
90
MARKET CAPITALISATION as at 31 December
98
Financial Calendar
1999 Annual General Meeting Friday 28 May 1999
First-half results for 1999 Wednesday 8 September 1999
Media conference for 1999 results Tuesday 14 March 2000
2000 Annual General Meeting Friday 26 May 2000
01_CSGB_E_Business Units 1.5.1999 13:07 Uhr Seite 1
Consolidated income statement
Revenue
Gross operating profit
Net profit
Cash flow
ROE
Credit Suisse Group
Banking business
Insurance business
Consolidated balance sheet
Total assets (CHF m)
Total shareholders’ equity (CHF m)
– of which minority interests (CHF m)
Total assets under management (CHF bn)
– of which advisory (CHF bn)
– of which discretionary (CHF bn)
BIS ratios
BIS tier 1 ratio
Credit Suisse
Credit Suisse First Boston
Credit Suisse Group
BIS total capital ratio Credit Suisse Group
Human resources at year-end
Total staff
– of which in Switzerland banking business
insurance business
– of which outside Switzerland banking business
insurance business
Share data
Number of shares issued at year-end
Shares ranking for dividend at year-end
Average
Market capitalisation (CHF m) at year-end
Earnings per share (CHF)
Share price (CHF)
at year-end
for inclusion in Swiss tax returns
year high
year low
Dividend (CHF)* proposal of the Board of Directors to AGM on 28 May 1999
FINANCIAL HIGHLIGHTS 1998
Change+/-%
3
– 6
–
1
–
–
2
Change+/-%
–5
10
16
8
5
12
Change+/-%
7
–1
10
6
Change+/-%
0
– 3
1
21
–10
Change+/-%
1
1
2
– 4
–
– 5
– 4
61
12
0
1997in CHF m
21,010
7,100
397
6,026
in %
1.7
0.5
10.1
31 Dec. 1997
689,568
25,651
2,005
863
496
367
in %
6.6
8.5
10.9
16.8
1997
62,242
21,442
7,108
13,235
20,457
1997
266,128,097
265,750,460
262,952,238
60,060
1.5
226
224
238
133.75
5
1998in CHF m
21,700
6,641
3,068
6,066
in %
11.7
10.0
10.3
31 Dec. 1998
652,437
28,162
2,325
934
523
411
in %
7.1
8.4
12.0
17.8
1998
62,296
20,795
7,146
15,980
18,375
1998
269,086,369
269,086,369
267,542,466
57,854
11.5
215
214
382
149.5
5*
11%
25%
39%
25%
REVENUE COMPOSITION 1998
Balance sheet businessCommission and service feesTrading
Insurance
1
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 2
RAINER E. GUT, CHAIRMAN OF THE BOARDOF DIRECTORS (RIGHT), AND LUKAS MÜHLEMANN, CHIEF EXECUTIVEOFFICER
Dear shareholder
The international financial markets were distinguished by two main trends in 1998. Onthe one hand the year saw considerable market volatility: massive price rises, especiallyon the European and North American stock markets, in the first half were followed by asharp global financial crisis triggered by the collapse of the Russian market in August.At the same time, the ongoing consolidation process in the financial services industrygathered pace, with a move towards ever larger financial services companies as well ascombined banking and insurance providers.
Against this eventful background, Credit Suisse Group achieved a satisfactoryresult. The foundation of the Group on four banking businesses and a strong insurancebusiness, Winterthur, has proved its worth. Our Group not only has the required strengthto expand its market position against ever larger competitors, but also the necessarybreadth to successfully hold its ground in difficult markets.
Four of our five business units – Credit Suisse, Credit Suisse Private Banking,Credit Suisse Asset Management and Winterthur – posted very good results in 1998.Credit Suisse First Boston’s performance was impacted by the collapse of the Russianmarket, although in most other areas the business unit achieved good results.
Net operating income of Credit Suisse Group increased slightly to CHF 21.7 bn.Net profit rose substantially to CHF 3.1 bn. Consolidated ROE amounted to 11.7%,while earnings per share were CHF 11.50. The Board of Directors of Credit SuisseGroup proposes to the Annual General Meeting an unchanged dividend of CHF 5.
With respect to the results of the individual business units: in 1998 Credit Suissesuccessfully completed the restructuring process launched almost three years ago andalso achieved an impressive improvement in results. Revenue increased by 18% orCHF 479 m, with net profit at CHF 205 m. Credit Suisse Private Banking achievedanother substantial improvement in its results in 1998, with revenue increasing by 18%to CHF 4.3 bn and net profit by 27% to CHF 1.7 bn. Assets under management roseby CHF 27 bn to CHF 403 bn. Credit Suisse Asset Management also performed well,with revenue up 21% at CHF 852 m and net profit up 58% to CHF 223 m. Total assetsunder management increased by 13% to CHF 297 bn.
TO OUR SHAREHOLDERS
2
Rainer E. Gut Lukas Mühlemann
Chairman of the Board of Directors Chief Executive Officer
Premium volume in non-life business at Winterthur increased by 6% to CHF 13.8 bnand in life business by 23% to CHF 14.8 bn. Net profit was up by more than 31% at CHF 884 m. For Credit Suisse First Boston 1998 was a year of sharp contrasts.After the excellent performance in the first half, pre-tax profit fell to an unsatisfactoryCHF 116 m, owing primarily to the virtual total collapse of the Russian market. Theunprecedented severity of Russia’s collapse resulted in net provisions and depreciationat Credit Suisse First Boston of a total of CHF 1.86 bn. Despite achieving satisfactoryresults and strengthening its position in most other markets, Credit Suisse First Bostonposted a loss after tax of CHF 221 m.
The projects which were initiated in 1997 as part of the merger of Credit SuisseGroup and Winterthur with a view to generating cost savings and enhancing revenueswere successfully concluded in 1998. By the end of the year 2000, synergies of CHF 280 m per year will be captured; a further CHF 60-70 m are expected over the next few years. Strategies are currently being implemented for Europe with the aim ofstrengthening collaboration between Winterthur, Credit Suisse Private Banking andCredit Suisse Asset Management. In Switzerland the Group will continue to pursue themutual sale of banking and insurance products through the banking and insurance dis-tribution channels, which will collaborate closely to serve their clients.
An important project for the Group is the preparation for the new millennium. Bythe end of June 1999, all IT systems are to be year-2000 compliant; at the end ofFebruary 1999, 93% of all business-critical systems had already been remediated.
All business units have had a very good start to the current business year. Giventhe situation on the international financial markets, the Group anticipates a generallyvolatile and challenging operating environment in which it plans to achieve further sub-stantial progress in reaching its performance targets.
We would like to thank our staff for their hard work, professionalism and commit-ment in what was once again a demanding year. We also thank our customers andshareholders for the trust they have placed in us and for their valuable support.
3
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 4
THE STRUCTURE OF CREDIT SUISSE GROUP
Credit Suisse Group is a global financial services company, providing a
comprehensive range of banking and insurance products. Active on every
continent and in all major financial centres, Credit Suisse Group comprises
five business units, each geared to the requirements of specific customer
groups and markets:
Credit Suisse: corporate and individual customers
in Switzerland
Credit Suisse Private Banking: services for private investors in Switzerland
and abroad
Credit Suisse First Boston: global investment banking
Credit Suisse Asset Management: services for institutional and mutual fund
investors worldwide
Winterthur: insurance for private and corporate
customers worldwide
3 locations in Switzerland
58 locations internationally
Subsidiaries
Credit SuisseFinancial Products
7 locations in Switzerland
23 locations internationally
Subsidiaries
Credit Suisse Trust and Banking
241 locations in Switzerland
Subsidiaries
Neue Aargauer Bank(98.6%)*
Credit Suisse ImmobilienLeasing
50 locations in Switzerland
35 locations internationally
Subsidiaries
Bank Leu*
Credit Suisse Fides*
Clariden Bank*
Bank Hofmann*Bank für Handel & Effekten
Credit Suisse Trust*
about 700 locations in
Switzerland
present in over 30 countries
Subsidiaries
Winterthur Life
Winterthur International
DBV-Winterthur Holding
Winterthur Holding Italia
Hispanowin S.A.Winterthur-Europe Assurances
Winterthur (UK) Holdings
Winterthur U.S. Holdings
CREDIT SUISSE FIRST BOSTONCREDIT SUISSE WINTERTHUR
* direct holding of Credit Suisse Group
4
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 5
THE FIVE BUSINESS UNITS OF CREDIT SUISSE GROUP
CREDIT SUISSE
CREDIT SUISSE ASSET MANAGEMENT
CREDIT SUISSE PRIVATE BANKING
Credit Suisse serves corporate and individual customers in Switzerland through a multichannel strategy and an efficientbranch network covering all major locations.
Thanks to an innovative range of productsand services, especially in direct and internet banking, it ranks among the market leaders in its segment.
Credit Suisse Private Banking is one ofthe world’s largest private banks and hasa strong presence in both the Swiss andinternational markets. It specialises in
providing personal investment counsellingand professional asset management for asophisticated international clientele.
CREDIT SUISSE FIRST BOSTON
Credit Suisse First Boston is a leadingglobal investment banking firm, providingfinancial advisory, capital raising and
financial products for users and suppliersof capital around the world.
Credit Suisse Asset Management is a leading global asset manager focusing oninstitutional and mutual fund investors,
providing first-class international management through domestic operations.
WINTERTHUR
Winterthur Group is one of the leadinginsurance companies in Europe and one ofthe largest internationally active insurancecompanies in the world. It offers private
and corporate customers tailor-made insurance and pension solutions at thelocal and international level.
5
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 6
CREDIT SUISSE GROUP BUSINESS REVIEW AND CONSOLIDATED RESULTS
Credit Suisse Group’s net operating income rose by 3% compared with 1997 to
CHF 21.7 bn. Net interest income, which rose by 13%, contributed CHF 5.2 bn to this
amount, with commission and service fee activities contributing CHF 8.3 bn (up 26%),
trading CHF 2.4 bn (down 55%) and insurance operations CHF 5.4 bn (up 12%).
Total operating expenses increased by 8% to CHF 15.1 bn, with personnel
expenses increasing by 7% to CHF 10.6 bn owing largely to business expansion and
acquisitions by Credit Suisse First Boston. By contrast, bonus payments were slightly
lower than in the previous year, despite higher performance-based incentive payments
at all business units except Credit Suisse First Boston. Overall, Credit Suisse Group
showed a gross operating profit of CHF 6.6 bn, 6% lower than in the previous year.
Depreciation, valuation adjustments and losses increased from CHF 3.2 bn to CHF 3.8 bn,
including credit provisions of CHF 2.6 bn.
Extraordinary income of CHF 1.6 bn includes CHF 101 m from the sale of
Winterthur’s participation in HIH (Australia) and CHF 442 m from the sale of Winterthur’s
active reinsurance business to PartnerRe. It also includes a release from the reserves
for general banking risks of CHF 933 m. Of this sum, CHF 381 m were applied for the
settlement of the Holocaust class actions in respect of World War II, and CHF 552 m
to create provisions for credit risks. At CHF 573 m, 1998 extraordinary expenses were
substantially lower than 1997 extraordinary charges. After deducting tax of CHF 575 m
and minority interests of CHF 147 m, Credit Suisse Group posted a net profit of CHF
3.1 bn. Consolidated return on equity amounted to 11.7%. Total assets under manage-
ment rose by CHF 71 bn to CHF 934 bn. Earnings per share were CHF 11.50 and
year-end book value rose 8% to CHF 96 per share. At the Annual General Meeting on
28 May 1999 the Board of Directors proposes an unchanged dividend of CHF 5 per
Credit Suisse Group registered share.
In 1998 Credit Suisse Group posted a net profit of CHF 3.1 bn. Four
of the Group’s five business units – Credit Suisse, Credit Suisse
Private Banking, Credit Suisse Asset Management and Winterthur –
recorded very good results. Credit Suisse improved its result by almost
CHF 500 m, returning to a net profit of CHF 205 m. Credit Suisse
First Boston announced a disappointing result, owing primarily to the
collapse of the Russian market. In view of the turbulence on the
international financial markets, the Group’s result is satisfactory.
6
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 7
Four out of five business units announce very good results In 1998 Credit Suisse
achieved a net profit of CHF 205 m. Revenue rose by 18% compared with 1997, an
increase of CHF 479 m to CHF 3.2 bn. Personnel and other operating expenses
remained stable as planned, despite substantially higher incentive payments in line with
improved performance. The cost/income ratio improved significantly once again, decreas-
ing from 85% to 71%. The risk structure of the credit portfolio also developed favourably.
As well as producing an improved financial result, Credit Suisse also brought its
restructuring process to a close.
Despite financial market turbulence, Credit Suisse Private Banking repeated
the first half’s very good results in the second half of the year. Revenues rose by 18%
and net profit increased by 27% to CHF 1,671 m. Assets under management increased
by CHF 27 bn to CHF 403 bn (adjusted for divestments and intra-Group transfer of
clients). CHF 17 bn of the increase is attributable to a net inflow of new assets. The
cost/income ratio declined from 50.6% to 46.8%, despite substantially higher incentive
payments reflecting improved performance.
For Credit Suisse First Boston 1998 was a year of marked contrasts. Pre-tax
profit declined to USD 82 m (CHF 116 m) after record results in the first half of the
year. This disappointing result was due primarily to the collapse of the Russian market.
Credit Suisse First Boston had, in line with its business strategy, built a leading market
position in Russia, the world’s 12th largest economy in 1997 and a country granted full
G7 membership status as of May 1998.
The crisis which erupted in August 1998 was characterised by a massive devalua-
tion, a moratorium on all local currency public debt with unconscionable discrimination
against foreign creditors, a breakdown of the banking system and a political leadership
vacuum. Such a combination of factors is unprecedented in the world financial markets.
Consequently, value declines of some 95% in Russian government bonds (GKOs)
and 85% in equities, as well as heavy provisioning against counterparty default on loans
and forward foreign exchange contracts, resulted in provisions and net write-offs of
USD 1.3 bn (CHF 1.86 bn). As a result, in 1998 Credit Suisse First Boston reported a
net loss of USD 154 m (CHF 221 m) after tax.
In other emerging markets as well as in most other business areas Credit Suisse
First Boston posted good results. The revenue split between Americas (44%), Europe
(47%) and Asia Pacific (9%) highlights Credit Suisse First Boston’s global balance.
Credit Suisse First Boston’s financial results contrast sharply with gains in market
share and major advances in terms of strategic positioning. As a result of substantial
investments to achieve organic growth, the seamless and successful integration of the
businesses acquired from BZW and of Garantia, a reduced risk profile and improved
risk management, Credit Suisse First Boston is well positioned to confirm its place
among the leading global investment banks. It is expected to again make a substantial
contribution to the Group’s results in 1999.
7
8
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 8
Credit Suisse Asset Management can look back on a successful business year in
1998. Restated for a change in the revenue sharing agreement with the other business
units, revenue grew by 21% to CHF 852 m and net profit rose by 58% to CHF 223 m.
Discretionary assets under management increased by 20% to CHF 212 bn; total
assets under management increased by 13.4% to 297 bn. The growth of equity funds
under management and the growth in retail distribution led to improved pre-tax margins
consistent with the strategic business plan. The acquisition of Warburg Pincus Asset
Management announced in February 1999 will considerably strengthen Credit Suisse
Asset Management’s position in the US market.
In 1998 Winterthur recorded strong growth in its life business, where premium
volume increased 23% to CHF 14.8 bn. Non-life business increased by 6% to
CHF 13.8 bn, adjusted for the divestment of the Australian HIH and the reinsurance
business. Net profit increased by 31% from CHF 674 m to CHF 884 m. Equity after
minority interests grew by 18% to CHF 9.4 bn. In Switzerland, Winterthur further
consolidated its position as market leader. Outside Switzerland, Winterthur is focusing
on further expanding its position in the European Union, eastern Europe and Asia.
Bancassurance strategy: focus on Europe The projects which were initiated in
1997 as part of the merger of Credit Suisse Group and Winterthur with a view to gen-
erating cost savings and enhancing revenues were successfully concluded in mid-1998.
As a result, synergies of CHF 280 m per annum were identified and will be fully captured
by 2000; a further CHF 60–70 m are expected over the next few years.
Strategies are currently being implemented for Europe with the aim of strengthening
collaboration between Winterthur, Credit Suisse Private Banking and Credit Suisse
Asset Management. Over the course of the next few months all retail-oriented European
activities outside Switzerland of Credit Suisse Private Banking and Credit Suisse Asset
Management will be combined in a new “Personal Financial Services Europe” unit
reporting to Thomas Wellauer, Chief Executive Officer of Winterthur. It will work closely
with existing European insurance operations. The new unit will be fully operational in
Italy in April 1999 with other countries to follow.
In Switzerland the Group will continue to pursue the mutual sale of banking and
insurance products through the banking and insurance distribution channels, which will
collaborate closely to serve their clients.
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 9
Repurchase of Swiss Re’s 20% stake in Credit Suisse Financial Products
Consistent with the organisational changes at Credit Suisse First Boston combining the
Fixed Income division and Credit Suisse Financial Products into a new entity, Credit
Suisse Group repurchased Swiss Re’s 20% minority position in Credit Suisse Financial
Products. The organisational change allows for the reduction of overlapping risk categories,
offers potential synergies in the support area and optimises the deployment of capital at
Credit Suisse First Boston.
As a result of the transaction, Swiss Re increased its holding in Credit Suisse
Group and holds just below 5% of Credit Suisse Group shares. Credit Suisse Group’s
holding in Swiss Re amounts to approximately 9%.
Business unit financial statements The business unit financial statements reflect
the organisational structure during 1998 and show the results of all business units as if
they were legal entities operating independently.
Financial information for the Corporate Centre includes income and expenses for
the Corporate Centre as well as all consolidation adjustments. Corporate Centre costs
attributable to operating business have been allocated to the respective business units.
The business unit financial results include operating financial information only. For
further explanation refer to the relevant sections.
Changes compared to previous year 1997 accounting figures have not been restated
for the transfer of Bank Leu’s retail operations from the Credit Suisse Private Banking
business unit to Credit Suisse effective 1 January 1998 as the impact on the business
units’ results is immaterial.
Trade finance business was transferred from Credit Suisse First Boston to
Credit Suisse effective 1 July 1998. The 1997 figures were not restated.
Credit Suisse Asset Management’s 1997 income statement and key performance
indicators have been adjusted to reflect the revised mutual funds commissions revenue
sharing agreements between Credit Suisse Asset Management and the other business
units. The 1997 accounting figures of other business units affected by this change have
not been adjusted.
9
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 10
OVERVIEW OF BUSINESS UNIT RESULTS
1998
in CHF m
REVENUE
Personnel expenses
Other operating expenses
TOTAL OPERATING EXPENSES
GROSS OPERATING PROFIT
Depreciation and write-offs on non-current assets
Valuation adjustments, provisions and losses1)
PROFIT BEFORE EXTRAORDINARY ITEMS/TAXES
Extraordinary income1)
Extraordinary expenses
Taxes
NET PROFIT BEFORE MINORITY INTERESTS
– of which minority interests
NET PROFIT (after minority interests)
Average allocated equity capital
Return on average equity capital
Equity capital allocation as of 1 January 19991) net of release of reserves for general banking risks2) defined as premiums earned (net), less claims incurred and expenses for processing claims as well as actuarial provisions, less commissions (net), plus investment
income from insurance business; expenses due to the handling of both claims and investments are allocated to revenue: personnel expenses non-life: CHF 334 m, life: CHF 176 m, other operating expenses non-life: CHF 206 m, life: CHF 115 m
3) mainly interest expenses not allocated to one of the two insurance divisions4) excludes after-tax profit of CHF 479 m from the sale of HIH (Australia) and the reinsurance business5) details from gain in 4) above (gross: CHF 543 m, tax: CHF 64 m, net of tax: CHF 479 m)
CreditSuisseGroup
21,700
10,586
4,473
15,059
6,641
657
3,175
2,809
1 554 5)
573
575 5)
3,215
147
3,068
Adjustmentsincluding
CorporateCentre
–713
382
– 821
– 439
–274
207
766
–1,247
1,443
377
– 461
280
– 26
306
CreditSuisseAsset
Management
852
329
257
586
266
12
0
254
0
1
30
223
0
223
180
n/a
170
WinterthurLife
1,364 2)
560
374
934
430
0
0
430
WinterthurNon-life
3,113 2)
1,321
802
2,123
990
90
0
900
CreditSuisse
3,209
1,412
842
2,254
955
30
666
259
36
51
43
201
– 4
205
4,230
4.8%
4,450
11
CreditSuisse
FirstBoston
9,600
5,332
2,307
7,639
1,961
279
1,566
116
15
81
221
–171
50
–221
10,176
–1.7%
9,340
306
CreditSuissePrivate
Banking
4,275
1,250
712
1,962
2,313
39
177
2,097
60
35
435
1,687
16
1,671
2,596
n/a
2,200
25
0
28 3)
307
995
111
884 4)
8,641
10.3%
9,358
BUSINESS UNIT ACCOUNTING PRINCIPLES
Unless stated below, Group accounting and valuation principles apply.
INCOME STATEMENT
General To reconcile business unit accounts with legal entity accounts certain adjust-
ments were made in the Corporate Centre (included in the column “Adjustments including
Corporate Centre”).
Extraordinary items such as the settlement of the US class action lawsuits related
to World War II or restructuring costs are reflected in the Corporate Centre only. Extra-
ordinary income and valuation adjustments, provisions and losses are shown net of
release of reserves for general banking risks.
10
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 11
Inter-business unit revenue splits Responsibility for all products is allocated to one
business unit. When business units contribute to the success of another, revenue alloca-
tions have been established to compensate such efforts. Revenue allocations are shown
in the relevant income statement line.
Inter-business unit cost allocations Certain administration and IT tasks (“services”)
are concentrated in one business unit, which acts as a provider for the other business
units. Such services are compensated on the basis of service level agreements and
transfer payments (which include personnel and other operating expenses). These are
reflected in the income statement line “Other operating expenses”.
Real estate used by the bank All real estate in Switzerland, mainly bank premises, is
managed centrally. The costs reflect market rent and an additional charge if actual cost
exceeds market rent. They are included in “Other operating expenses”.
Provisions for credit risk Actual credit provisions exceeding the anticipated credit
provisions have been reversed against the reserves for general banking risks held on
Group level and netted in the business unit income statement line “Valuation adjust-
ments, provisions and losses”.
Taxes Taxes are calculated for individual business units based on average tax rates
reflecting their geographical diversity. The difference between these and actual tax
expenses has been adjusted in the Corporate Centre.
BALANCE SHEET
General The balance sheets of the banking business units include the appropriate
proportion of bank premises occupied in Switzerland and abroad.
Equity allocation The available equity is allocated to the business units based on
average regulatory capital required during the period.
KEY PERFORMANCE INDICATORS
Ratios per head have not been calculated as some Group-wide services are provided
centrally by one of the business units and required staffing for services received is not
reflected in the recipient business unit’s headcount.
11
12
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 12
ASSETS UNDER MANAGEMENT
Assets under management include client-related on and off-balance sheet assets.
Where two business units share responsibility for managing funds (such as investment
funds), the assets under management are included in both business units.
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 13
We have performed certain procedures enumerated below in relation to the 1998
business unit financial statements of Credit Suisse Group and its subsidiary under-
takings (“the business unit financial statements”) for which the Directors of Credit Suisse
Group are solely responsible. The business unit financial statements, which have been
prepared for illustrative purposes only, are set out on pages 14 –29 of the annual report.
We have performed limited review procedures with regard to the business unit financial
statements as follows:
– Reviewed the methodology for preparation of the business unit financial statements
as described therein and their proper application;
– Given the methodology for preparation, reviewed the consistent application of the
accounting policies; and
– Reviewed the reconciliation between the business unit financial statements and the
consolidated Group results presented in the audited financial statements for the
year.
Nothing has come to our attention as a result of the foregoing limited review procedures
that would lead us to believe that the business unit financial statements have not been
properly compiled on the basis of the preparation set out therein or are materially mis-
stated.
KPMG Klynveld Peat Marwick Goerdeler SA
Brendan R. Nelson Peter Hanimann
Chartered Accountant Certified Accountant
Auditors in Charge
Zurich, 15 March 1999
REPORT OF THE GROUP’S AUDITORS ON THE BUSINESS UNIT FINANCIAL STATEMENTS
13
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 14
CORPORATE AND INDIVIDUAL CUSTOMERS IN SWITZERLAND
Credit Suisse completed its final restructuring projects in 1998. Fifteen service and
production centres were concentrated into four service centres in Zurich, Berne, Geneva
and Mendrisio. The integration of both Bank Leu’s corporate and individual customer
business and Credit Suisse First Boston’s Swiss trade finance business was implemented
smoothly. The business unit progressed further down the path to profitable expansion.
The Mix mortgage, launched mid-year, was very well received. Over 2,000 transactions,
with a volume of just under CHF 1 bn, were effected. The joint venture with American
Express is a central element in the business unit’s growth strategy. Credit Suisse is the
only Swiss bank to offer all three major credit cards – American Express, Visa and Eurocard.
Credit Suisse is continuing to implement the bancassurance strategy in the
individual customer segment. Winterthur and Credit Suisse operations have been
combined under one roof in 80 locations. The increased sale of investment and insurance
products continued in 1998.
Credit Suisse performed very well in 1998. At CHF 3.2 bn, revenue was
up CHF 479 m or 18% on the previous year. Staff costs and other operating
expenses were maintained at a stable level as planned. The cost/income
ratio was further improved, falling from 85% to 71%. With net profit of
CHF 205 m, the business unit posted positive results for the first time
since the restructuring of 1996.
KEY PERFORMANCE INDICATORS1998 1997
Average allocated equity capital CHF m 4,230 4,175
Allocated equity capital CHF m at 1 January 1999/98 4,450 4,150
Cost/income ratio 71.2% 84.9%
Return on average equity capital 4.8% – 6.6%
Number of employees at 31 December 11,729 12,540
Pre-tax margin 7.6% –11.9%
Staff expenses/total operating expenses 62.6% 69.3%
Staff expenses/total income 44% 56.6%
Number of branches at 31 December 241 244
Net interest margin 2.21% 1.95%
Loan growth 10.4% – 0.18%
Deposit/loan ratio 71.8% 77.8%
Assets under management CHF bn at 31 December 120 111
14
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 15
In particular, sales of single premium annuity policies via the Credit Suisse banking
channel performed very well. Fund holdings increased by 25%, significantly ahead of
market development. The volume of funds held in the Credit Suisse safekeeping
accounts for vested pension benefits Mixta BVG and Mixta BVG Defensiv has more
than doubled since the end of 1997.
Corporate banking earnings improved for both on and off-balance sheet busi-
ness. New customer acquisitions contributed significantly to this performance. The new
risk-adjusted pricing structure introduced last year was applied extensively. In this con-
text, the credit evaluation procedure was made transparent for clients. The introduction
of the euro was accompanied by an active customer information campaign and the
launch of an attractive product range.
Direct banking channels (telephone and internet) continued to perform very well.
In October 1998 the independent Lafferty Information and Research Group named
Credit Suisse the best internet bank in Europe. Over 90,000 customers have signed
online contracts with Credit Suisse thus far. In 1998, 1.74 m logins resulted in 6.52 m
transactions. Credit Suisse now receives around 15% of all its securities orders via the
internet.
INCOME STATEMENT
Net interest income
Net commission and service fee income
Net trading income
Other ordinary income
REVENUE
Personnel expenses
Other operating expenses
TOTAL OPERATING EXPENSES
GROSS OPERATING PROFIT
Depreciation and write-offs on non-current assets
Valuation adjustments, provisions and losses*
PROFIT BEFORE EXTRAORDINARY ITEMS AND TAXES
Extraordinary income*
Extraordinary expenses
Taxes
NET PROFIT
– of which minority interests
NET PROFIT (after minority interests)
* net of release of reserves for general banking risks
1997in CHF m
1,875
609
188
58
2,730
1,544
685
2,229
501
90
707
–296
17
46
–48
–277
1
–278
1,108
Changein %
12
39
17
–17
18
– 9
23
1
91
– 67
– 6
188
112
11
190
173
– 500
174
1998in CHF m
2,096
845
220
48
3,209
1,412
842
2,254
955
30
666
259
36
51
43
201
– 4
205
11
15
16
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 16
1998 results The corporate and individual customer operations of Bank Leu were
incorporated into Credit Suisse effective 1 January 1998. The business unit also acquired
the trade finance activities of Credit Suisse First Boston effective 1 July 1998. As a
result of these two transactions, Credit Suisse has CHF 6.1 bn higher lendings, CHF 2 bn
higher customer deposits and CHF 1.2 bn higher safekeeping assets. Neither the balance
sheet nor the income statement was restated.
At CHF 93 bn, total assets were down 3% on the previous year due to the planned
reduction in interbank and money market activities. Lendings to customers increased by
approximately 9.5% to CHF 84.8 bn. Customer deposits increased by 1% to CHF 60.9 bn.
Assets under management rose 8% to CHF 120 bn.
The positive earnings trend witnessed in the first six months of 1998 continued in
the second half. This can be largely attributed to improved interest margins, positive
developments in the recovery of past due interest, sales of single premium annuity poli-
cies prior to the introduction of stamp duty on new life insurance policies, and increased
investment fund sales. Costs developed as planned and gross operating profit rose a
significant 91% to CHF 955 m. The cost/income ratio improved substantially, falling
from 85% to 71%. Valuation adjustments, provisions and losses amounted to CHF 666 m.
This figure comprises CHF 650 m in respect of the statistically calculated credit risk
costs and CHF 16 m in respect of other provisions. Actual valuation adjustments were
CHF 11 m above the statistically projected level. The overall risk structure of the lending
portfolio continued to improve.
With a net profit of CHF 205 m in 1998, Credit Suisse posted positive results for
the first time since the restructuring. Credit Suisse will continue to make steady progress
in reaching its growth and profitability targets.
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 17
BALANCE SHEET
Cash and other liquid assets
Money market claims
Due from banks
Due from other business units
Due from customers
Mortgages
Securities and precious metals trading portfolio
Financial investments
Participations
Tangible fixed assets
Accrued income and prepaid expenses
Other assets
TOTAL ASSETS
Due to banks
Due to other business units
Due to customers in savings and investment accounts
Due to customers, other
Medium-term notes
Bonds and mortgage-backed bonds
Accrued expenses and deferred income
Other liabilities
Valuation adjustments and provisions
Capital
– of which minority interests
TOTAL LIABILITIES
31 Dec. 1998in CHF m
869
563
633
1,187
26,245
58,596
54
1,873
49
2,278
194
894
93,435
1,888
13,101
37,429
23,517
5,841
5,399
548
903
169
4,640
10
93,435
Changein %
–12
– 92
105
– 62
15
7
– 46
–21
– 4
– 4
– 59
– 55
–3
222
–23
1
2
–13
– 4
–33
–14
– 52
15
0
–3
31 Dec. 1997in CHF m
993
7,116
309
3,139
22,855
54,631
100
2,364
51
2,377
476
1,986
96,397
586
16,971
37,149
23,117
6,708
5,595
820
1,046
354
4,051
10
96,397
17
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 18
A new market-oriented management structure, together with the expansion of compre-
hensive financial advisory services and the creation of the Special Services support unit
to develop tailor-made product solutions, enabled Credit Suisse Private Banking to meet
the differing needs of its clients even more effectively. In a concurrent move, relationship
managers were equipped with state-of-the-art advisory and communication tools. Further-
more, the internet will be increasingly used in future as a distribution channel to make
products and services available to private banking clients.
Credit Suisse Private Banking has repositioned its international operations. Private
banking operations in North America were sold as the units were not of sufficient size
to achieve adequate levels of profitability. In contrast, European operations were actively
expanded. The creation of Credit Suisse (Italy) SpA enabled the business unit to tap
new distribution channels and increase its share of the Italian market. New representa-
tive offices in Athens and Istanbul enhanced the bank’s presence in Greece and Turkey.
Post-restructuring, Credit Suisse Private Banking is now represented in 50 locations in
Switzerland and 35 locations worldwide.
The private banks within Credit Suisse Private Banking were regrouped. In the
second half of the year Affida Bank was integrated into Bank Leu and Bank Heusser into
Clariden Bank.
These various restructuring and expansion moves implemented during 1998 are
an integral part of Credit Suisse Private Banking’s medium-term plan.
1998 was a very successful business year for Credit Suisse Private Banking.
Net profit before minority interests grew 28% to CHF 1,687 m and assets
under management increased by 6% to CHF 403 bn due to a substantial
net inflow of new business. Credit Suisse Private Banking was able to further
consolidate its strong position as one of the world’s leading private banking
operations.
SERVICES FOR PRIVATE INVESTORS IN SWITZERLAND AND ABROAD
KEY PERFORMANCE INDICATORS1998 1997
Average allocated equity capital CHF m 2,596 n/a
Allocated equity capitalCHF m at 1 January 1999/98 2,200 1,900
Cost/income ratio 46.8% 50.6%
Number of employees at 31 December 8,635 8,464
Pre-tax margin 49.6% 46.0%
Fee income/total income 63.5% 64.5%
Fee income/total operating expenses 138.3% 131.5%
Assets under managementCHF bn at 31 December 403 381
After-tax profit/average AUM 42 bp 37 bp
18
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 19
1998 results Despite widespread market turbulence, the very good performance of
the first six months was repeated in the second half of the year. Credit Suisse Private
Banking posted excellent results for 1998, with net profit before minority interests of
CHF 1,687 m (up 28%). After allowing for the transfer of assets to other Credit Suisse
Group business units and the sale of North American operations, adjusted assets under
management increased by a total of CHF 27 bn to CHF 403 bn. CHF 17 bn was net
new business.
At CHF 4,275 m, total revenue grew at a higher rate (18%) than total operating
expenses (11%). This resulted in a marked improvement in the cost/income ratio from
50.6% to 46.8%. Staff costs rose due to the expansion of investment advisory services
in Switzerland and internationally, the creation of the business unit’s own service centre
and performance-related remuneration. At CHF 712 m, other operating expenses were
11% lower than in 1997. Valuation adjustments, provisions and losses of CHF 177 m
reflect the revaluation of credit positions and increased provisions for operational risks.
The substantial fall in mortgage holdings resulted
from the transfer of Bank Leu’s retail operations to
Credit Suisse.BALANCE SHEET INFORMATION
31 Dec. 1998 31 Dec. 1997in CHF m in CHF m
Total assets 83,913 81,349
Due from customers 22,544 25,406
– of which secured by mortgages 6,505 9,815
– of which secured by other collateral 14,042 12,187
INCOME STATEMENT
Net interest income
Net commission and service fee income
Net trading income
Other ordinary income
REVENUE
Personnel expenses
Other operating expenses
TOTAL OPERATING EXPENSES
GROSS OPERATING PROFIT
Depreciation and write-offs on non-current assets
Valuation adjustments, provisions and losses*
PROFIT BEFORE EXTRAORDINARY ITEMS AND TAXES
Extraordinary income*
Extraordinary expenses
Taxes
NET PROFIT
– of which minority interests
NET PROFIT (after minority interests)
* net of release of reserves for general banking risks
1997in CHF m
792
2,328
389
101
3,610
970
800
1,770
1,840
55
113
1,672
36
46
341
1,321
7
1,314
56
Changein %
8
17
42
57
18
29
–11
11
26
–29
57
25
67
–24
28
28
129
27
1998in CHF m
852
2,713
551
159
4,275
1,250
712
1,962
2,313
39
177
2,097
60
35
435
1,687
16
1,671
25
19
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 20
Excluding Russia, Credit Suisse First Boston’s pre-tax profits in 1998 were USD 1,384 m
(CHF 1,979 m). In response to market turbulence, risk mitigation efforts reduced the
balance sheet by 19% or USD 68 bn since June to USD 291 bn (CHF 400 bn). Capital
ratios for the bank Credit Suisse First Boston actually strengthened during the year, with
a BIS ratio of 15.4% overall (tier 1: 8.4%) at year-end, among the strongest of any
international peer.
Russia The global financial crisis, triggered by the unprecedented severity of Russia’s
collapse, had a major negative effect on Credit Suisse First Boston’s 1998 profit. Since
the fall of communism, Credit Suisse First Boston had profitably built leading market
shares in the Russian financial markets. Value declines of some 95% in GKOs, 85% in
equities and heavy provisioning against counterparty default on loans and forward foreign
exchange contracts, resulted in very large losses from Russia overall. Simply put, an impor-
tant market for Credit Suisse First Boston suffered from unprecedented economic collapse.
Further improvements are being implemented with respect to the firm’s risk man-
agement and risk diversification. In addition to specific risk reduction, Credit Suisse First
Boston has combined its Fixed Income and Derivatives businesses. This will simplify risk
aggregation across related areas, produce cost and revenue synergies and more
focused management. In this context Swiss Re’s 20% minority interest in Credit Suisse
Financial Products has been repurchased by Credit Suisse Group. The firm’s independent
risk functions have been strengthened with the creation of a new Strategic Risk Man-
agement Group.
GLOBAL INVESTMENT BANKING
1998 was a year of sharp contrasts for Credit Suisse First Boston. As a
result of the Russian collapse, the firm reported pre-tax profit of just
USD 82 m (CHF 116 m). However, contrasting these disappointing
financial results were important advances in market share and strategic
positioning. The substantial investments made in 1997 and 1998, together
with successful organic development, position Credit Suisse First Boston
well for 1999 and beyond.
KEY PERFORMANCE INDICATORS1998 1997
Average allocated equity capital CHF m 10,176 9,661
Allocated equity capitalCHF m at 1 January 1999/98 9,340 9,900
BIS tier 1 ratio* 8.4% 8.5%
Cost/income ratio 82.5% 69.1%
Return on average equity capital –2% 18%
Number of employees at 31 December 14,126 11,863
Pre-tax margin 0.5% 24.9%
Staff expenses/total operating expenses 69.8% 73.2%
Staff expenses/total income 55.5% 49.1%
* applies to the bank Credit Suisse First Boston
20
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 21
Strategic developments 1998 was also a year of substantial achievement for Credit
Suisse First Boston. The firm took a major step forward in implementing its strategy of
investing to expand its customer businesses and global reach. The acquisition of BZW’s
business in Europe was successfully completed and integrated, giving Credit Suisse
First Boston a significant boost to its leadership in Europe and underlining its unique
transatlantic positioning. An important new “home market” position in the UK was also
gained. The combined businesses are already operating better than originally planned,
with results ahead of schedule and strong gains in market share.
Credit Suisse First Boston’s growing business in Asia was substantially strengthened
by the acquisitions of BZW’s Asian businesses and the 100% control of Credit Suisse
First Boston’s affiliates in Australasia: First Pacific Group and First NZ Capital.
The acquisition of Garantia in Brazil for USD 675 m (CHF 965 m), completed in
August, fills an important strategic gap and results in a unique leadership position in
Latin America. Despite hostile market conditions and a sharp reduction in risk positions,
Credit Suisse First Boston Garantia has operated ahead of plan with good profitability
since the acquisition – both in 1998 and 1999 to date.
Credit Suisse First Boston also expanded organically, adding some 935 people in
1998 (8% of total employment) including over 150 technology bankers and research
analysts. This latter move underpins the firm’s commitment to strengthen its business
and is already providing impressive results.
INCOME STATEMENT
Fixed Income
Equities
Credit Suisse Financial Products
Corporate and Investment Banking
Private Equity and other
REVENUE
Personnel expenses
Other operating expenses
TOTAL OPERATING EXPENSES
GROSS OPERATING PROFIT
Depreciation and write-offs on non-current assets
Valuation adjustments, provisions and losses*
PROFIT BEFORE EXTRAORDINARY ITEMS AND TAXES
Extraordinary income*
Extraordinary expenses
Taxes
NET LOSS/PROFIT
– of which minority interests
NET LOSS/PROFIT (AFTER MINORITY INTERESTS)
* net of release of reserves for general banking risks The business unit income statement differs from the Group’s legal accounts in presenting brokerage, execution and clearing expenses as part of operating expensesin common with US competitors, rather than netted against revenues.
Changein %
– 49
18
–11
21
727
– 6
6
25
11
– 42
32
184
– 96
– 69
–28
–74
–110
– 59
–114
1998in CHF m
2,489
2,038
1,538
2,560
975
9,600
5,332
2,307
7,639
1,961
279
1,566
116
15
81
221
–171
50
–221
306
1997in CHF m
4,866
1,745
1,742
2,130
–157
10,326
5,074
1,853
6,927
3,399
213
555
2,631
51
114
872
1,696
123
1,573
22
Changein %
– 49
17
–12
20
721
–7
5
25
10
– 42
31
182
–96
–71
–29
–75
–110
– 59
–114
1998in USD m
1,740
1,425
1,075
1,790
683
6,713
3,728
1,613
5,341
1,372
195
1,095
82
11
57
155
–119
35
–154
214
1997in USD m
3,379
1,212
1,210
1,479
–109
7,171
3,523
1,287
4,810
2,361
148
385
1,828
35
79
606
1,178
85
1,093
15
21
22
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 22
We estimate that without the investment components of these acquisitions and strategic
personnel additions, Credit Suisse First Boston would have reported additional pre-tax
profits of at least USD 200 m (CHF 286 m) in 1998 and 3% higher operating margins.
However, we are confident that they will produce attractive benefits over the next three
years both financially and strategically, accelerating the firm’s rebalancing towards cus-
tomer business and closing selected market share gaps where important. One of the
best indications of shared confidence in Credit Suisse First Boston’s business health is
the significantly lower staff turnover, despite the tensions of 1998.
1998 results 1998 was a successful year financially for many of Credit Suisse First
Boston’s businesses. Total revenue, excluding Russia, increased 11% compared with
1997 (percentages refer to the dollar-based figures). On the same basis, the revenue split
was 44% Americas, 47% Europe and 9% Asia Pacific, highlighting the firm’s unique
global balance.
Equities Excluding Russia, revenue increased 52% and ROE was around 15%.
US and European cash businesses and equity derivatives showed particularly strong
advances. Good market share gains were achieved across the board in capital markets,
secondary sales, trading and research. Excluding Russia, gross equities revenues,
including those booked in Corporate and Investment Banking and CSFP, were USD
2,055 m (CHF 2,939 m).
Corporate and Investment Banking Revenue increased 21%. This reflects
market share advances in all products offset by lower net interest income (7% of the
total) as the developed markets loan book continued to shrink and with equity capital
supporting it reduced to USD 700 m (CHF 1 bn). Revenue from M&A and equity capi-
tal markets increased 45% compared with 1997. Profitability, though still modest, is
improving, impacted by the heavy investments in progress.
Fixed Income Excluding Russia, revenues declined 28% with profitability little
better than breakeven due to second half losses in distressed debt/high yield and other
credit-sensitive areas. However, money markets, foreign exchange and government
bond trading increased profits. Emerging markets business was profitable outside eastern
Europe. Debt capital markets global underwriting share increased substantially on volume,
which doubled compared with 1997.
Credit Suisse Financial Products Excluding Russia, revenue declined 4%.
Customer business in derivatives was up on 1997 and despite trading losses (including
Russia and Long Term Capital Management), CSFP maintained an ROE of 14% overall
and over 25% excluding Russia.
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 23
Private Equity The firm now manages over USD 2.9 bn (CHF 4 bn) in several funds
globally and is well positioned to grow further. Significant gains from the partial sale of
past strategic and merchant banking investments of Credit Suisse Group and the former
CS First Boston were taken in 1998. Credit Suisse Group has approximately USD 1.2
bn (CHF 1.7 bn) invested at cost in private investments with an equal amount of
unfunded commitments to this asset class.
BALANCE SHEET
Cash
Money market claims
Due from banks
– of which securities lending andreverse repurchase agreements
Due from other business units
Due from customers
– of which securities lending and reverse repurchase agreements
Mortgages
Securities and precious metals trading portfolio
Financial investments
Participations
Tangible fixed assets
Goodwill
Accrued income and prepaid expenses
Other assets
– of which replacement value of derivatives
TOTAL ASSETS
Liabilities in respect of money market paper
Due to banks
– of which securities borrowing and repurchase agreements
Due to other business units
Due to customers, in savings and investment deposits
Due to customers, other
– of which securities borrowing and repurchase agreements
Bonds and mortgage-backed bonds
Accrued expenses and deferred income
Other liabilities
– of which replacement value of derivatives
Valuation adjustments and provisions
Capital
– of which minority interests
TOTAL LIABILITIES
31 Dec. 1998in CHF m
1,175
18,860
138,726
78,303
1,894
61,522
28,634
7,178
100,963
10,072
436
1,947
535
6,845
49,555
46,347
399,708
19,923
185,335
74,915
16,350
180
71,157
22,714
33,464
8,844
53,007
49,481
1,638
9,810
1,743
399,708
Changein %
– 42
17
0
– 24
– 68
– 41
– 54
0
–1
8
66
6
–
18
– 8
– 9
–11
12
1
–12
– 59
– 61
–27
– 60
0
10
–2
–2
– 39
– 6
45
–11
31 Dec. 1997in CHF m
2,021
16,119
138,351
103,288
5,933
103,993
62,030
7,157
102,385
9,343
262
1,837
0
5,817
53,690
50,934
446,908
17,719
183,043
84,817
39,677
463
97,374
56,797
33,551
8,025
53,875
50,635
2,706
10,475
1,201
446,908
23
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 24
SERVICES FOR INSTITUTIONAL AND MUTUAL FUND INVESTORS WORLDWIDE
Credit Suisse Asset Management enjoyed another strong year of
revenue growth (up 21%) and growth in discretionary assets under
management (up 20%). With the organisation now in place, Credit Suisse
Asset Management is focusing on expanding the business through
organic growth and acquisitions.
During 1998 a number of actions were taken to improve third-party distribution and to
strengthen core domestic businesses and broaden global capabilities. In Europe a
new platform was developed for selling offshore funds, and in Australia a retail effort
was initiated. The retail distribution efforts in Japan have made Credit Suisse Asset
Management a leader in distributing products through the new bank channels which
opened in December of 1998. Acquisition initiatives in 1998 include the purchase of
Groupe Cristal in France and the business of RMB in Australia. In February 1999,
Credit Suisse Asset Management announced the purchase of Warburg Pincus Asset
Management in the USA, thereby considerably strengthening its position in the US market.
KEY PERFORMANCE INDICATORS1998 1997
Average allocated equity capital CHF m 180 n/a
Allocated equity capital CHF m at 1 January 1999/98 170 130
Cost/income ratio 70.2% 72.9%
After-tax profit/average AUM 7.9 bp 5.8 bp
Number of employees at 31 December 1,577 1,393
Pre-tax margin 29.7% 25.1%
Staff expenses/total operating expenses 56.1% 57.2%
Staff expenses/total income 38.6% 40.5%
Total assets under management CHF bn 297 262
Total discretionary funds CHF bn 212 177
Total mutual funds distributed CHF bn 74 63
Total advisory assets CHF bn 85 85
Growth in assets under management 13.4% 18.6%
Growth in discretionaryassets under management 20% 17.5%
– of which volume 14% 6%
– of which performance 6% 11.5%
24
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 25
1998 results Discretionary assets under management grew by 19.7% compared with
1997; 12.4% from net new business, 1.1% from assets through acquisitions and 6.2%
from market movements. Most of the asset growth was achieved in the targeted areas
of equity and balanced products (60% of total net new business). The success in asset
growth and the improved asset mix are reflected in the revenue growth of 21%, which,
together with a controlled expense increase of 17%, has improved further the ratio of
after-tax profit to average assets under management.
The business unit’s results for 1997 have been restated to reflect changes in the
revenue sharing for mutual fund products between the business units.
INCOME STATEMENT
Management and advisory fees
Net mutual fund fees
Other revenues
REVENUE
Personnel expenses
Other operating expenses
TOTAL OPERATING EXPENSES
GROSS OPERATING PROFIT
Depreciation and write-offs on non-current assets
Valuation adjustments, provisions and losses
PROFIT BEFORE EXTRAORDINARY ITEMS AND TAXES
Extraordinary income
Extraordinary expenses
Taxes
NET PROFIT
– of which minority interests
NET PROFIT (after minority interests)
* adjusted to reflect revised revenue sharing between business units in respect of mutual fund commissions implemented at 1 January 1998
1997*in CHF m
479
185
42
706
286
214
500
206
15
0
191
9
23
36
141
0
141
Changein %
24
11
21
21
15
20
17
29
–20
0
33
–100
– 96
–17
58
0
58
1998in CHF m
595
206
51
852
329
257
586
266
12
0
254
0
1
30
223
0
223
25
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 26
INSURANCE FOR PRIVATE AND CORPORATE CUSTOMERS WORLDWIDE
Winterthur Group posted very good results in 1998. It also focused on its
new business strategy: the concentration of efforts on increasing value
over the long-term, sharper focus on core business and core markets
and the exploitation of potential in the field of bancassurance. Winterthur
finished the 1998 business year on a high note. Net operating profit rose
by 31% (1997: 31%) to CHF 884 m. An additional gain of CHF 479 m was
made on the sale of reinsurance operations and the holding in HIH
(Australia). Annual profit of CHF 1,363 m was recorded. Shareholders’
equity grew 18% to CHF 9.4 bn.
26
New strategy In 1998 Winterthur reviewed and reformulated its business strategy.
The company’s primary goal is to be a leading retail insurer and bancassurance provider
in Europe, focusing particularly on the Swiss, German, Italian, Spanish and Belgian
markets. In addition, Winterthur intends to further reinforce its good foundation in Europe
by strengthening its position in the other European markets and by implementing cross-
border product initiatives. Second, it aims to become the market leader in selected mar-
kets in eastern Europe and Asia. The largest opportunities for growth are to be found in
asset gathering business. Winterthur’s pension funds in the growth markets of eastern
Europe and its units in Asia mean it is particularly well placed to achieve this goal.
Third, Winterthur wants to be a leading provider of global insurance and group life solu-
tions. Fourth, an attractive return on shareholders’ equity is to be achieved in all other
markets and areas of business, e.g. in North America. Expansion at Winterthur is to be
carefully targeted, encompassing both organic growth and acquisitions and partner-
ships.
Systematic implementation Winterthur Group implemented two key strategic deci-
sions in 1998 – the sale of its 51% holding in the Australian HIH and of its active rein-
surance operations. The resources freed up through the sales will be used to further
strengthen Winterthur’s positions in Europe and for targeted expansion in eastern
Europe and Asia. The creation of the Individual and Group Life product centre is a fur-
ther step in the implementation of the bancassurance strategy within Credit Suisse
Group. This division, the leading bancassurance provider in Switzerland when it was
formed in the first half of 1998, has already seen its share of the Swiss life insurance
market increase considerably. The expansion of individual and group life activities into
Europe is planned. Finally, the partnership between Winterthur International and the
US-based Travelers Property Casualty has opened up new opportunities for global
insurance activities with corporates.
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 27
Very good year for operational business Despite a further intensification of com-
petition in the global insurance markets and turbulence on the financial markets, most
of Winterthur’s divisions were able to improve both their results and their competitive
positions. In Switzerland, Winterthur further strengthened its position as the market
leader. The integration of the legal costs insurer ARAG Schweiz into Winterthur-ARAG
is now complete. Life operations experienced a boom.
DBV Winterthur again saw a sharp rise in profits for 1998. The stock exchange
between Commerzbank and the Generali Group resulted in the termination of the ten-
year partnership between Commerzbank and Winterthur (effective at the beginning of
the year 2000) and opens up new bancassurance options for Credit Suisse Group.
Winterthur underpinned its position as one of the leading insurers in Italy. Spanish auto
operations posted a loss for 1998 after many years of good results due to the adverse
development of claims. First successes were registered in the implementation of the
bancassurance strategy in a number of European countries, Spain included. Of particu-
lar note is Winterthur’s strong position in the growth markets of central Europe:
Hungary, Poland and the Czech Republic. In south-east Asia and the Pacific Rim,
Winterthur’s activities focused on life business and joint activities with Credit Suisse
Group banking units.
1998 results Net operating profit after tax and minority interests was 31.2% higher at
CHF 884 m. An additional CHF 479 m (after tax) in extraordinary profit was made on
the sale of reinsurance operations and HIH (Australia). Annual profit (after tax and minoritiy
interests) was CHF 1,363 m. Gross premiums for Winterthur Group rose by 13.9% to
CHF 28.6 bn. These figures have been restated for the sale of HIH (Australia) and
reinsurance operations. Recording 22.7% growth, life business showed substantially
greater expansion than non-life business, which grew 5.8%. Investments, which make up
around 91% of total assets, increased by 11.1% to CHF 111.5 bn. Shareholders’ equity
rose by CHF 1.5 bn (18.1%) from CHF 7.9 bn to CHF 9.4 bn. This increase reflects the
excellent operational results, favourable stock market developments and an appropriate
investment strategy. Technical provisions rose by 9.9% to CHF 96.7 bn.
FINANCIAL HIGHLIGHTS 1998 1997* Changein CHF m in CHF m in %
Gross premiums 28,620 25,123 14
Net investment income 8,019 7,138 12
Net operating profit (after minority interests) 884 674 31
Annual profit 1,363 318 329
1998 1997 Changein CHF m in CHF m in %
Investments 111,505 100,387 11
Technical provisions 96,652 87,938 10
Debentures outstanding 465 807 – 42
Shareholders’ equity (excl. minority interests) 9,358 7,924 18
31 Dec. 1998 31 Dec. 1997
Employees 25,521 25,062 2
* restated for the sale of HIH (Australia) and the reinsurance business
27
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01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 28
1998 results for non-life business Despite the adverse development of claims in
the Spanish motor business and the introduction of new accounting practices in Italy
and Spain, resulting in an increase in technical provisions, the key performance bench-
mark in insurance business, the combined ratio (sum total of claims ratio, expense ratio
and dividends to policyholders incurred) improved from 110.1% to 109.2%. The tech-
nical provisions ratio (ratio of technical provisions to premiums) remained virtually
unchanged compared with 1997 at 182%. Net investment income increased by 6.5%
compared with the previous year. Overall, the result in non-life business (before extra-
ordinary items, tax and minority interests) amounted to CHF 900 m.
1998 results for life business Gross premiums rose by 22.7% to CHF 14.8 bn.
The expense ratio fell further to 9.3% compared with 10.5% in 1997. Claims incurred,
which rose 13.4%, grew at a lower rate. The change in the actuarial provision, up by
BALANCE SHEET 31 Dec. 1998 31 Dec. 1997 Change
in CHF m in CHF m in %
Investments 111,505 102,119 9
– non-life 27,327 28,122 – 3
– life 79,587 71,242 12
– life business where the investment risk is borne by policyholders 4,591 2,755 67
Policy loans 878 902 –3
Deposits with reinsured companies 697 337 107
Cash at banks and in hand 258 770 – 66
Receivables from insurance companies 1,181 833 42
Receivables from agents and policyholders 2,811 2,775 1
Sundry debtors 1,915 1,514 26
Accrued income and prepaid expenses 2,287 2,314 –1
Office and EDP equipment 243 345 – 30
Other assets 680 1,178 – 42
TOTAL ASSETS 122,455 113,087 8
Technical provisions 96,652 91,228 6
– non-life 21,463 24,205 –11
– life 70,535 64,177 10
– life business where the investment risk is borne by policyholders 4,654 2,846 64
Deposits received from reinsurance ceded 1,253 750 67
Convertible bond and warrant issues 465 922 – 50
Payables to insurance companies 1,271 707 80
Payables to agents and policyholders 3,468 2,280 52
Sundry creditors 2,420 2,319 4
Accrued expenses and deferred income 1,497 1,771 –15
Other liabilities 4,104 3,623 13
Shareholders’ equity 11,325 9,487 19
Minority interests 1,967 1,563 26
Shareholders’ equity after minority interests 9,358 7,924 18
TOTAL LIABILITIES 122,455 113,087 8
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 29
27.2%, rose more sharply than premiums because Winterthur used the positive financial
results to reserve for increased life expectancy. The financial results were also excellent.
Net investment income rose 14.8%. Net profit (before extraordinary items, tax and
minority interests) in life business increased to CHF 430 m from CHF 362 m in 1997.
NON-LIFE OPERATIONS
Gross premiums
Net premiums
Premiums earned, net
Claims incurred, net
Dividends to policyholders incurred, net
Operating expenses, net (including commissions paid)
UNDERWRITING RESULT, NET
Net investment income
Interest on deposits and bank accounts
Other interest paid
Other income and expenses (including exchange rate differences)
PROFIT (before extraordinary items, tax, minority interests)
Investments
Technical provisions
Combined ratio
Claims ratio
Expense ratio
Technical provisions ratio
1998in CHF m
13,793
12,257
11,803
– 8,920
–335
–3,771
–1,223
2,261
140
– 98
–180
900
27,327
21,463
109%
76%
31%
182%
Changein %
6
4
5
2
14
6
–5
6
9
38
30
18
4
2
1997*in CHF m
13,038
11,773
11,288
– 8,705
–294
–3,571
–1,282
2,124
128
–71
–138
761
26,390
20,975
110%
77%
30%
186%
LIFE OPERATIONS
Gross premiums
Net premiums
Premiums earned, net
Claims incurred, net
Change in actuarial provision, net
Allocation to participation, net
Operating expenses, net (including commissions paid)
Net investment income
Interest on deposits and bank accounts
Interest on bonuses credited to policyholders
Other interest paid
Other income and expenses (including exchange rate differences)
PROFIT (before extraordinary items, tax, minority interests)
Investments
Technical provisions
Expense ratio
Claims incurred and change in actuarial provision
* restated for the sale of HIH (Australia) and the reinsurance business
1998in CHF m
14,827
14,673
14,674
– 6,959
– 9,263
–1,918
–1,360
5,758
207
–117
– 302
–290
430
84,178
75,189
9.3%
111%
Changein %
23
22
23
13
27
16
8
15
73
17
60
353
19
14
12
1997*in CHF m
12,085
12,026
11,915
– 6,138
–7,285
–1,652
–1,259
5,014
120
–100
–189
– 64
362
73,997
66,963
10.5%
112%
29
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 30
The breakthrough in negotiations with class action plaintiffs was reached
on 12 August 1998 with the agreement on a global settlement. The full
and conclusive settlement commits the major Swiss banks to pay
USD 1.25 bn. Even after the settlement, the Volcker Committee continued
its investigation into dormant assets under the terms of the 1996
Memorandum of Understanding with Jewish organisations. A number of
European insurance companies (including Winterthur Life) are also
facing class actions. These companies have reached agreement on a
procedure for the settlement of claims from the Holocaust period.
Conclusion of settlement negotiations The terms of the settlement reached under
the aegis of Judge Korman commit the major Swiss banks to pay USD 1.25 bn. UBS AG
undertakes to pay two-thirds and Credit Suisse Group one-third of this sum, whereby
further contributions from companies which did not participate in the settlement are
expected. In return, all claims made against Swiss commercial banks, the Swiss National
Bank and Swiss firms (excluding insurance companies) will be withdrawn. Following the
announcement of the settlement, all threats of sanctions and calls for a boycott were
dropped. In November 1998, in accordance with the terms of the agreement, UBS and
Credit Suisse Group paid the first instalment of USD 250 m into a blocked account in
the USA. The remaining amount will be transferred in three further annual instalments.
On 10 February 1999 the World Jewish Restitution Organisation endorsed the settle-
ment agreement which had been worked out with plaintiffs and Jewish organisations.
Once Judge Korman has approved the proposed method for distribution of the funds –
to be devised by the claimants – and once notification of the settlement has been
effected worldwide, the first payments can be made to those with legitimate claims.
Dormant accounts On behalf of the Volcker Committee, a number of international
audit firms searched the archives of most Swiss banks in an effort to uncover any as
yet unidentified dormant accounts dating from the Second World War period. A particularly
lengthy task was the compilation in electronic form of lists of names to be matched
against external lists of Holocaust victims. In this phase alone, up to 250 members of
staff of the various Credit Suisse Group banks and some 65 external auditors were
involved in preparing and compiling the relevant documents. Regardless of the time and
expense involved, Credit Suisse Group fully supports the historical investigation.
Claims against insurance companies In mid-1997 a class action lawsuit was filed
against 16 European insurance companies, including Winterthur Life. The plaintiffs claim
that these companies failed or refused to pay out benefits, particularly in connection
with life policies, to which victims or survivors of the Holocaust were entitled. A con-
siderable search effort is currently under way in Winterthur’s archives.
THE ROLE OF THE SWISS FINANCIAL SERVICES INDUSTRY IN THE SECOND WORLD WAR
30
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 31
In August 1998 – in close co-operation with American insurance regulators - an agree-
ment was reached with individual European insurers, setting out a procedure for the
settlement of claims arising from the Holocaust era. The body set up to oversee these
provisions - the International Commission on Holocaust Era Insurance Claims (ICHEIC),
chaired by former US secretary of state Lawrence Eagleburger - has already started
work. Winterthur Life is taking active part.
Humanitarian fund payments The humanitarian fund for needy victims of the Holo-
caust was set up with CHF 275 m donated by the major Swiss banks, other Swiss
companies and private individuals to provide rapid assistance to Holocaust survivors
suffering hardship. Having made its first payments in eastern Europe at the end of 1997,
the management of the fund, installed by the federal government, extended eligibility to
non-Jewish Holocaust survivors in need and also widened its scope in geographical
terms. Since mid-August 1998 it has also been possible for US residents to submit
applications for assistance, for which USD 32 m has been set aside. By the end of
1998 a total of CHF 83 m had been paid out by the humanitarian fund.
Important events and measures
March/April 1998 US states and cities suspend their threat of boycott.
The major Swiss banks enter into talks with class action
plaintiffs and the World Jewish Congress.
June 1998 A USD 600 m settlement proposed by the major Swiss banks
is rejected. In the USA, a class action lawsuit is brought
against the Swiss National Bank.
July 1998 US finance chiefs lift the boycott moratorium. Subsequently,
various US states and cities announce sanctions against
Swiss banks.
August 1998 The major Swiss banks reach a USD 1.25 bn settlement
with class action plaintiffs and Jewish organisations.
August 1998 Memorandum of Understanding signed by US insurance
regulators, Jewish organisations and European insurers.
December 1998 In New York a new class action lawsuit is brought against
European insurers.
January 1999 The Volcker Committee announces that its investigation will
be completed by the end of May 1999.
February 1999 Signing of the settlement agreement by the major Swiss
banks, class action plaintiffs and Jewish organisations.
April 1999 Judge Korman gives his preliminary approval to the bank
settlement.
31
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 32
CREDIT SUISSE GROUP AND THE COMMUNITY
An attractive employer Credit Suisse Group offers interesting and challenging posi-
tions and career opportunities to its 62,296 employees worldwide. Targeted training
programmes promote the personal development of members of staff. In 1998 Credit
Suisse Group hired around 400 banking apprentices and 200 graduates in Switzerland.
The Group encourages women with children to continue their careers, promoting equal
opportunities at the workplace through, for instance, the provision of childcare and new
and more flexible work patterns.
An attractive investment for the ecologically minded Credit Suisse Group is com-
mitted to all areas of environmental protection. Its independently validated environmental
report describes the measures the Group has taken, especially with regard to product
ecology. The continued ISO 14001 certification of all offices in Switzerland, combined with
the Group’s commitment to product ecology, has prompted many ecologically oriented
investors to include Credit Suisse Group in their portfolios as a “best-in-class” stock.
Social commitment: financial support/Anniversary Foundation In 1998 Credit
Suisse Group provided support to various organisations and institutions dedicated to
social, charitable, humanitarian and cultural causes. More than 1,000 beneficiaries
received around CHF 15 m. The Anniversary Foundation promoted numerous social and
cultural projects, such as the refurbishment of the ICRC museum in Geneva and the
world skiing championships for disabled persons to be held in the Canton of Valais in
the year 2000. The CSFB Foundation Trust primarily supported educational and
personal development programmes for young people in US inner city areas. In addition,
Credit Suisse First Boston made financial contributions to more than 400 charitable
institutions.
Sponsorship Credit Suisse sponsored a large number of cultural and sporting events
in 1998, welcoming around 26,000 guests to more than 200 events in Switzerland.
Credit Suisse and Winterthur – both committed to promoting sport for young people –
acted as joint sponsors of the Tour de Suisse and the Swiss national football teams.
Credit Suisse Private Banking provided support in the fields of golf, equestrianism, classical
music and the visual arts. In addition to Winterthur’s involvement in gymnastics, handball
and music, the company’s “Foundation for the Prevention of Accidents” launched a
campaign to improve road safety to mark its 25th anniversary.
Credit Suisse Group’s global presence encompasses a wide variety of
cultures, countries and markets. Its activities are based on high ethical
standards which apply throughout the Group. In Switzerland, where Credit
Suisse Group employs 27,941 people, it plays an active part in shaping
social and economic conditions through its membership of banking
associations and other economic bodies.
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01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 33
CREDIT SUISSE GROUP PROJECTS
In addition to the IT remediation work in connection with the switch to
the year 2000, the focus at Credit Suisse Group in 1998 was on four key
projects: the conclusion of the strategic refocusing of banking operations,
exploiting synergies in bancassurance, and the preparations related to the
introduction of the euro and to the reconciliation of the Group’s financial
statements to US GAAP (generally accepted accounting principles).
Refocusing of banking operations The refocusing of the banking operations of
Credit Suisse Group into four business units geared to specific customer segments
and markets was implemented quickly and successfully. A large part of the project had
already been completed at the end of 1997. Related processing and IT projects were
concluded on schedule in 1998. The job reduction programme in Switzerland, developed
in collaboration with employee organisations, was realised in 1998 and proved to be
successful in practice. The planned reduction of around 3,500 jobs in Switzerland and
approximately 1,500 abroad was offset by the creation of virtually the same number of
new posts, connected primarily with new acquisitions and an expansion in business
volume.
Exploiting synergies in bancassurance A number of major targets were reached in
1998 with respect to the merger with Winterthur. As well as establishing the Individual
and Group Life division at Winterthur and bringing together around 80 Credit Suisse branches
and Winterthur agencies into shared premises, 1998 in particular saw further developments
in the range of products and services as well as the expansion of joint activities in selected
European markets. The more intensive sale of insurance products via banking channels
and the range of combined product packages are showing especially good results.
Euro The euro project groups worked intensively for more than three years on the
necessary preparations in connection with the introduction of the new European currency.
In 1998 the focus was on sensitising customers to the euro, developing new euro prod-
ucts, as well as carrying out technical and operational adjustments. At the end of the
year, tens of thousands of accounts and securities were switched to the new currency,
and foreign exchange trading and payment transactions systems were adjusted.
Reconciling the Group’s financial statements to US GAAP In spring 1998 Credit
Suisse Group embarked on a project to reconcile its financial statements to US GAAP
(generally accepted accounting principles) in a phased process lasting until 2001.
Reconciliation to US GAAP will bring the Group a number of benefits, including easier
access to the international capital markets, better benchmarking with competitors and
an improved ability to make acquisitions.
33
01_CSGB_E_Business Units 30.4.1999 21:09 Uhr Seite 34
CREDIT SUISSE GROUP AND THE YEAR 2000
The challenge faced by financial institutions worldwide as the year 2000
approaches is substantial. Credit Suisse Group is addressing the year
2000 issue utilising a priority-driven methodology, encompassing inventory
and assessment, remediation or replacement, testing, third-party risk
analysis and contingency planning. The Credit Suisse Group Board of
Directors and Executive Board have given the highest priority to the year
2000 project, and intend to discharge this responsibility fully and to work
diligently to provide this assurance to the company’s customers,
shareholders and markets.
State of preparations By the end of February 1999, Credit Suisse Group had reme-
diated 93% of its business-critical systems. These systems are in daily use and are being
made ready for the extensive programme of industry testing in 1999. Credit Suisse Group
also relies on its customers, business partners and suppliers for their year 2000 com-
pliance. Risk assessment processes have been put in place, and over 7,000 customers
and business partners were contacted during 1998. Warranties are being sought for
vendor-supplied IT components. These components are also being tested within the
Group’s technology environment.
Focus for 1999 During 1999, Credit Suisse Group will remain focused on achieving,
maintaining and demonstrating year 2000 compliance. The Group’s target for achieving
compliance of all systems is the end of June 1999 and procedures have been put in
place to ensure that remediated systems continue to be compliant throughout 1999. The
Group has demonstrated its year 2000 readiness through participation in 30 industry
tests during 1998 and is committed to participate in 59 industry tests in 1999.
The year 2000 issue is widespread and, in many cases, it is not possible to
guarantee that problems will not occur. Credit Suisse Group has started a contingency
planning process which is targeted for completion by the end of June 1999. This process
includes risk identification, business continuity planning and monitoring, as well as the
formation of management teams to respond quickly to unexpected events.
Project governance Credit Suisse Group has organised its governance structure for
the year 2000 issue to reflect the normal organisation of its business. The Board of
Directors and the Executive Board of Credit Suisse Group are provided with status
reports on a regular basis and are satisfied that appropriate steps are being taken to
mitigate the risks to the Group.
Costs Credit Suisse Group took an exceptional charge in its 1997 accounts for IT
restructuring in preparation for the introduction of the euro and for the year 2000 of
CHF 401 m after tax (CHF 488 m pre-tax). Of this amount, CHF 276 m was used in
1998.
34
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 35
Credit Suisse Group pursues an effective risk management policy
throughout its business units, with clear goals of capital preservation and
capital optimisation. The Group’s risk management approach is aimed at
meeting the challenges of a rapidly changing market environment and
maximising the potential for the most efficient allocation and management
of economic capital throughout the entire Group to the benefit of
shareholders and other stakeholders.
Overview of risk management Intermediating financial risks and proactively managing
these risks is one of the Group’s prime businesses. Credit Suisse Group perceives risk
management as an ongoing process. It starts with the definition of business objectives,
policies and strategies. It proceeds with the identification, assessment, management
and control of all risks associated with the Group’s activities. The cycle closes with the
reaffirmation and validation of objectives and strategies. Success factors for risk manage-
ment include a strong commitment from senior management to independent risk manage-
ment and controls, as well as clear policies, procedures, risk acceptance criteria and
risk measurement across all products and business activities.
The primary objectives of Credit Suisse Group’s proactive approach to risk manage-
ment are to preserve the Group’s capital base and to optimise the allocation of regulatory
and economic capital to the individual business units. Strategic plans have been adopted
to enhance risk management capabilities to a “best practice” level throughout the Group
with the goal of staying at the forefront of the industry.
The Board of Directors is responsible for the determination of the general risk
policy, the strategic risk management organisation and for defining the overall risk
appetite. The Board of Directors meets at least five times a year. The Chairman’s Com-
mittee of the Board of Directors is responsible for reviewing the Group’s risk exposure
on a quarterly basis. The Board of Directors has delegated certain risk management
and control responsibilities to the Group Chief Risk Officer (GCRO) and the Group Risk
Coordination Committee (GRCC). The GRCC, which meets at least on a quarterly
basis, defines overall Group risk policies and approves general instructions, processes
and standards concerning risk management at the business unit level. It also reviews
Credit Suisse Group’s capital management process. In continuous efforts to enhance the
integrated risk management process, the GRCC meetings held in 1999 will normally be
followed by a meeting of the Group Executive Board’s Risk Management Committee,
which focuses on issues and new projects and products from a risk perspective and
deals with risk-relevant compliance issues. This Risk Management Committee and the
GRCC are led by the GCRO. Various risk committees at the business unit level are
established by the respective Chief Executive Officers.
Integrated Group-wide risk management is based on a partnership between all the
entities involved in risk management, at both the Group and the business unit level. It is
CREDIT SUISSE GROUP RISK MANAGEMENT
Economic capitalEconomic capital at Credit SuisseGroup is defined as an equityreserve or cushion for unexpectedlosses. It ensures that CreditSuisse Group – even under ex-treme conditions – remains solventand stays in business. It is impor-tant to recognise that economic capital is distinct from regulatorycapital, which focuses on marketand credit risk. Conceptually,economic capital is comprehensiveand covers all significant risks.
35
36
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 36
the task of Group Risk Management (GRM) to foster this partnership and to harmonise
the risk management approach towards the different risk types across the various
business units. GRM’s mandate – as independent “risk conscience” without any risk posi-
tions of its own – is to ensure an effective and coherent implementation of the Group’s
risk management strategy.
As the main operating units, the five business units of Credit Suisse Group are
responsible for the implementation of their own risk management strategy within the
Group’s overall framework. Each business unit has a specialised risk management structure
in place – including risk committees, the appropriate tools, systems, procedures and
controls – that is foremost suited to managing the risks taken in that particular business
unit. The risk management structure is independent of front-office divisions. The key to
successful risk management at the business unit level has been the design of a comple-
mentary “top-down strategic” and “bottom-up tactical” risk management approach with
formal policies and procedures addressing all areas of significant risk. This, in turn, has
fostered a risk management culture, which is an important factor for success at Credit
Suisse Group. The structure is robust and flexible enough to cope with changes in the
business environment and allows for the global integration of the various risks that can
affect the Group’s portfolio. The Group also leverages the extensive experience and
know-how of its specialised entities, particularly Credit Suisse Financial Products, a sub-
sidiary of Credit Suisse First Boston, which is an acknowledged market leader in risk
management.
In the normal course of its financial services activities, Credit Suisse Group engages
in transactions that give rise to various types of risks. The following overview shows
Credit Suisse Group’s seven major risk classes. One of the important aims of the Credit
Suisse Group restructuring in 1996 and 1997 was the allocation of risk types to spe-
cialised business units. While most business units are exposed to all risk types, these
risks vary as to relevance to the individual business unit. Market risks are concentrated
at Credit Suisse First Boston, while credit risks are most important at Credit Suisse and
Credit Suisse First Boston. Winterthur is primarily exposed to insurance risks, compared
with business volume risks at Credit Suisse Private Banking and Credit Suisse Asset
Management. All business units are exposed to operational, reputational and strategy
risks.
Risk culture with modern risk management andestablished control measures as part of corporate culture
Market Risk
Credit Risk
Insurance Risk
Business Volume Risk
Operational Risk
Strategy Risk Reputational Risk
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 37
Market risk Market risk is the risk of loss arising from changes in the values of financial
instruments resulting from the movement of market rates, prices and volatilities. The
majority of Credit Suisse Group’s market risk is concentrated in the Credit Suisse First
Boston business unit, the Group’s global provider of wholesale financial services. Credit
Suisse First Boston devotes considerable resources to ensure that market risk is com-
prehensively captured and understood, accurately measured and effectively managed.
Credit Suisse First Boston’s independent Risk Measurement and Management
(RMM) department is now responsible for the measurement and reporting of all credit risk
and market risk data for Credit Suisse First Boston. RMM was formed by integrating
the existing credit risk reporting and systems functions of the Credit Risk Management
department with the market risk functions in the former Market Risk Management
department. Establishing RMM was one of the organisational changes that was prompt-
ed by the market turmoil of 1998.
RMM uses the following two core techniques to measure and manage market risk
exposures:
– The Value at Risk method (VaR method) estimates the potential loss arising from
a given portfolio for a predetermined probability and holding period, using market
movements determined from historical data.
– The Scenario Analysis method estimates the potential loss after stressing market
parameters. These market parameter movements are derived from past extreme
events and hypothetical scenarios.
RMM consolidates market risk exposures arising from all trading portfolios and geo-
graphical centres, and evaluates Credit Suisse First Boston’s aggregate VaR on a daily
basis. Stress testing of all major portfolios is undertaken regularly using scenario analysis.
Value at Risk Credit Suisse First Boston has used a VaR methodology to model
market risk since 1995, Credit Suisse Financial Products since the business was
established in 1990. The methodology is subject to continuous review to ensure that it
remains relevant to the business being conducted, captures all significant risks, is
consistent across risk types, and meets or exceeds regulatory and industry standards.
Credit Suisse First Boston’s VaR is defined as the 99th percentile greatest loss that
may be incurred on the portfolio over a ten-day holding period. In general, two years of
underlying data are used to derive the market movements used for this calculation.
These movements are recalculated on a quarterly basis and after periods of market tur-
bulence. The parameters and procedures meet the quantitative requirements prescribed
by the Basle Committee on Banking Supervision and the Swiss Federal Banking
Commission.
Variance-covariance versus historical simulationVariance-covariancemethods are based oncalculating volatilities ofthe variables under con-sideration (e.g. equityindices, FX rates), andcorrelation matrices forchanges in these vari-ables. They assume thatthe changes (or loga-rithmic changes) in thesevariables are normally distributed.
Historical simulationuses actual historicalchanges in these vari-ables over the observationperiod, and so avoids assumptions about theirdistribution. Historicalsimulation implicitly allowsfor correlations withouthaving to rely on a correla-tion matrix. In addition,historical simulation allowsfor easy implementation offull or partial revaluation ofoption portfolios.
37
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 38
20%
2%
59%
1%
1997 AVERAGE MARKETRISKS OF CSFB1
Total interest ratesTotal foreign exchangeTotal equity
Total commoditiesTotal cross risk
18%
1 excluding correlation effects between the risk factors
23%
1%
57%
1%
1998 AVERAGE MARKETRISKS OF CSFB1
Total interest ratesTotal foreign exchangeTotal equity
Total commoditiesTotal cross risk
18%
1 excluding correlation effects between the risk factors
38
The Basle Committee on Banking Supervision published its “Amendment to the Capital
Accord to Incorporate Market Risks” in January 1996. These recommendations were
implemented in the most recent revision of Swiss Banking Law and allow banks to calcu-
late regulatory capital required to support market risk based on the results of their
internal VaR models scaled up by a multiplication factor of three or more. The capital
cushion created by this multiplication factor is intended to compensate for the regulators’
general concerns about uncertainties or weaknesses in any bank’s risk model.
Following a detailed review of the VaR model and the related processes and controls,
the Swiss Federal Banking Commission approved Credit Suisse First Boston’s internal
VaR models for use in the calculation of market risk capital effective 30 June 1998.
Positions are aggregated by type of risk rather than by product. For example,
interest rate risk includes risk arising from money market and swap transactions, bonds,
interest rate options, foreign exchange, equity and commodity options. The average
market risks of Credit Suisse First Boston are shown on the left.
The VaR risk measurement methodology that Credit Suisse First Boston uses is a
combination of variance-covariance and historical simulation. Under historical simulation
used by Credit Suisse Financial Products, exposures are determined by taking current
positions (sensitivities) and calculating a series of ten-day profit and loss movements
using two years of historical data. Risk is calculated as the 1st percentile of the ob-
served profit and loss distribution. Where historical simulation is not used, the VaR is
calculated by multiplying the risk sensitivity by a market shock based on the 99th percen-
tile confidence interval over a ten-day period (“extreme move”). It is planned to migrate
completely to the historical simulation method for all divisions within Credit Suisse First
Boston. During the transition phase, there will be no offsets between the two methods.
In arriving at aggregate VaR, it is necessary to consider offsets between different
markets, currencies and risk types to reflect the observed relationships between these
markets and the impact of diversification. In the historical simulation method, the offset
between different currencies or risk types can be taken into account by summing the
ten-day profits and losses for each of the underlying components and calculating the
1st percentile of the profit and loss distribution based on the aggregated profit and loss
time series. This is a more robust approach because offset benefits are based on actual
relationships between underlying components. Where historical simulation is not used,
the aggregate VaR may be calculated using the variance-covariance method to offset
risk.
Market risk limits are structured at multiple levels – from trading desks up to the
business unit level. Limits at lower levels can be regarded as internal risk flags which
are used to identify potential risk concentrations. Limits also assist in allocating risk to
clusters, e.g. individual business clusters or regions and trading desks.
The chart on the next page illustrates the relationship between daily trading profit
and loss and one-day VaR over the course of 1998. This type of backtesting is the
method proposed by the Basle Committee on Banking Supervision for the assessment
-40
-35
-30
-25
-20
-15
-10
-5
5
10
15
CHF
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 39
of the accuracy of the VaR model. The VaR measure is intended to be larger than all
but a certain fraction – determined by the confidence level – of trading outcomes.
Backtesting is performed at two levels: the overall level (Credit Suisse First Boston)
and the individual trading book level. The one-day VaR is compared to the actual daily
trading revenue. Results of the process at the aggregate level (see below) show no
exceptions even during the period of high market volatility between August and Novem-
ber 1998 and therefore confirm that Credit Suisse First Boston’s VaR model is sound
and meets regulatory standards. Comparison at an individual book level permits the
review of risk modelling techniques at the level of a specific trading unit or risk model
and enables any problems that surface at the aggregate level to be traced back to their
source. Results for the major trading portfolios also provide useful insights into the
profit and loss and VaR reporting process.
Increased volatilities contributed to the increase in VaR in 1998, even though risk
positions were reduced considerably during the second half of 1998. The average one-
day VaR estimate in 1998 was CHF 307.6 m (CHF 201.9 m in 1997), and the minimum
and maximum levels were CHF 206.3 m (CHF 139.2 m in 1997) and CHF 382.2 m
(CHF 257.7 m in 1997), respectively. In contrast, the average daily trading revenue
was CHF 14.3 m (CHF 25.1 m in 1997), and the minimum and maximum levels were
CHF –173.6 m (CHF –102.6 m in 1997) and CHF 137.4 m (CHF 120.0 m in 1997),
respectively. Credit Suisse First Boston’s frequency distribution of daily trading revenue
for 1998 and for 1997 is illustrated on the right.
Scenario analysis Scenario analysis is an essential component of Credit Suisse
First Boston’s market risk measurement framework. Using this technique, market risk
of all major portfolios is measured by stressing the market data parameters (prices,
interest rates and volatilities). The market data is changed according to a predefined set
of scenarios. Scenario analysis supplements the VaR approach as it allows risk to be
viewed in cases where, for example, market conditions are disrupted. It is also particularly
useful in calculating more accurately the impact of larger market movements, whereas
Daily revenue
1st quarter 1998
One-day VaR (99%)
2nd quarter 1998 3rd quarter 1998 4th quarter 1998
RELATIONSHIP BETWEEN DAILY REVENUE AND VaR ESTIMATE FOR CSFB
0
0
0
0
0
0
0
0
0
0
0
0
m
0 100 200 300 CHF m0
100
200
300
CHF m
1998 VaR VERSUSTRADING LOSSES
Dai
ly tr
adin
g lo
ss
One-day VaR
0
5
10
15
20
25
30
35
40
45
1998 DISTRIBUTION OF CSFB’S DAILY TRADING REVENUE
No.of days
0 50 100–50–100 CHF m
Frequency of trading revenue
0
5
10
15
20
25
30
35
40
45
1997 DISTRIBUTION OF CSFB’S DAILY TRADING REVENUE
No.of days
0 50 100–50–100 CHF m
Frequency of trading revenue
39
40
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 40
analytical risk measures are only accurate for smaller movements. Reports are produced
for senior management and traders for a range of scenarios on a monthly basis. Market
data scenarios include yield curve and credit spread movements, changes in recovery
rates on emerging market bonds, exchange rate movements, equity index and stock
price movements, gold and oil price movements and changes in volatilities and correla-
tions. Many of the scenarios are based on extreme macroeconomic events from the
past, e.g. the 1987 stock market crash and the 1991 Gulf War. There are also some
scenarios that assess the impact of events that could occur in the future, e.g. an antici-
pated fall in equity prices.
In the market disruptions that occurred in 1998, scenario results for emerging
market difficulties proved particularly useful in assessing Credit Suisse First Boston’s
maximum potential downside. In addition, scenario analysis is also performed to quantify
the impact on projected losses if portfolios can be partially re-hedged as markets fall.
Asset and liability management The balance sheet interest rate risk is monitored
and managed by the individual business units within specifically designated centres of
competence; responsibility lies with the respective Asset and Liability Management
Committees. The management of interest rate risk is primarily based on mark-to-market
methods. Swaps, forward rate agreements and options are used as hedging instruments.
With regard to structural balance sheet risk, Credit Suisse and Credit Suisse Private
Banking use market risk measurement methodologies. For asset and liability manage-
ment purposes, VaR is calculated based on the 95% confidence level and a twenty-day
holding period. Two years of underlying data are used to derive the market movements
used for this calculation.
Large portions of the retail portfolios of Credit Suisse and Credit Suisse Private
Banking consist of non-maturing accounts (e.g. variable-rate mortgages and savings
products). Their factor sensitivities are modelled with replicating portfolios based on the
effective repricing behaviour of non-maturing accounts.
Credit Suisse First Boston refinances assets that are marked to market daily with
floating rate liabilities.
Credit risk Credit risk is the risk that a borrower (or counterparty) is unable to meet
its financial obligations. In the event of a default, a bank generally incurs a loss equal to
the amount owed by the borrower less a recovery amount resulting from foreclosure,
liquidation or restructuring of the company. The majority of Credit Suisse Group’s credit
risk is concentrated in the Credit Suisse and Credit Suisse First Boston business units.
Credit Suisse Group implemented a new Credit Risk Management Framework for
MIS purposes in December 1996. As this framework is used for management information
purposes only, it is not reflected in the legal financial statements. This new approach to
assessing and managing credit risk is at the cutting edge of current thinking in risk
management. The framework is continually being refined, and coverage of credit-related
exposures is gradually being extended. CREDITRISK+ – a state-of-the-art credit risk
measurement and management tool developed by Credit Suisse Financial Products –
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 41
is a core component of this new framework. CREDITRISK+ was made available to the
public in 1997. Credit Suisse Group’s Credit Risk Management Framework comprises
four core components: (i) an individual credit limit system, (ii) country and regional
concentration limits, (iii) a credit risk provisioning methodology and (iv) a portfolio opti-
misation and pricing methodology.
A system of individual credit limits is the traditional means of managing credit risk.
Credit Suisse Group’s limit system also aims at optimising portfolio diversification. A set
of country and regional limits is in place to address concentration issues in the portfolio
(see country risk). The third aspect of the Credit Risk Management Framework is an
appropriate credit risk provisioning methodology. Annual credit provisions (ACP) equal
expected credit losses (derived from actual historical average losses). The annual
expected loss of a performing portfolio is a predictable risk, which is essentially a cost
of doing credit-related business. Actual losses which occur in any one year may be
higher or lower than this amount, depending on the economic environment, interest
rates, etc. In addition to the expected loss, an indicative worst case loss over a one-
year time horizon, the so-called 99th percentile worst case default loss, is also calcu-
lated. The 99th percentile worst case default loss is based on the 99th percentile of the
full credit default loss distribution, which is in turn based on historical default probabilities
and historical recovery rates. The difference between the 99th percentile worst case
default loss and the ACP reflects the unexpected loss level. The fourth aspect of the
Credit Risk Management Framework is the pricing and optimisation of the portfolio and
the consideration of risk and reward.
Credit Suisse Group’s Credit Risk Management Framework is a vital tool for
managing the Group’s credit risk on an ongoing basis. The framework allows transactions
involving credit risk to be more correctly priced by performing the risk/return calculation
to ensure that an adequate return is being achieved for the level of risk taken.
The current implementation of the Credit Risk Management Framework covers
virtually all of Credit Suisse’s and substantial parts of Credit Suisse Private Banking’s
credit exposure. More than half of the counterparty exposure risks of Credit Suisse
First Boston are covered. Credit Suisse Financial Products has fully implemented the
Credit Risk Management Framework. It is planned to increase the coverage of Credit
Suisse Group’s Credit Risk Management Framework considerably by the end of 1999.
The two charts to the right show the relationship between the 1998 ACP, credit provi-
sions from transactions covered by the framework in 1998 as well as the development
of the 99th percentile worst case default loss.
Country risk Country risk is the risk that a sovereign is unable or unwilling to meet its
contractual obligations and/or imposes controls on capital flows. In such an event, both
credit and market risk can increase significantly for an extended period of time. While
country risk primarily affects market risk and credit risk, it is a risk-driver for other risks
as well. Given the international character of their activities, all business units of Credit
1996
1997
99 PERCENTILE WORST CASEDEFAULT LOSS
1998
CS CSGCSPB* CSFB0
250
500
750
1,000
1,250
1,500
1,750
2,000
2,250
2,500
CHF m
* The worst case default loss was calculated jointly for CS and CSPB in 1996.
Most of the increases are due to improved coverage of the Credit Risk Management Framework.
TH
CS
1998 credit provisions
1998 PERFORMING PORTFOLIO: ACP VS CREDIT PROVISIONS
1998 ACP
CSGCSPB CSFB0
200
400
600
800
1,000
1,200
CHF m
41
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 42
CSFB EXPOSURE TO SELECTED EMERGING MARKETSas at 31 December 1998
Provisions
Asia LatinAmerica
Russia/eastern Europe
CHF m
0
1,000
2,000
3,000
4,000
5,000
6,000
Net exposure
COUNTRY EXPOSURE BY CSFBRATING (EXCLUSIVE OFPROVISIONS)as at 31 December 1998
CSFB: funded loans and related exposures (incl. exposures to trading counterparties)
AAA AA A BBB BB B/CCC
<CC
120,000
100,000
80,000
60,000
40,000
20,000
0N1 N2 N3 N4 N5 N6 N7
Internal ratings N1–N7 are approximately equivalent to the respective external ratings.
CHF m
42
Suisse Group are exposed to country risk. Its impact, however, is most pronounced at
Credit Suisse First Boston.
The events of this and last year have prompted important initiatives in the organisa-
tion of Credit Suisse Group’s risk management with respect to country risk. Credit Suisse
First Boston has set up a new group “Strategic Risk Management” responsible for
assessing its overall risk portfolio at a global level. The Credit Suisse and Credit Suisse
Private Banking business units have established new directives for country risk. These
and other organisational changes have enhanced the capability of Credit Suisse Group
to manage country risk impacts more proactively with commensurate risk discipline
throughout the Group.
Although key instruments for country risk management, country ratings and country
limits have been in place for many years, they are subject to an ongoing refinement
process. Country ratings provide a model-based and qualitative assessment of the risk
of sovereign default. They – together with major country limits – are periodically reviewed
by an independent team within Credit Suisse First Boston and require approval by the
Chairman’s Committee for their enforcement as a component of the business risk strategy.
Country limits cap Credit Suisse Group’s exposure to any individual country. They are
supplemented by regional limits, further capping the maximum exposure to a specific
region. Regional limits mitigate the impact of contagion effects. Both country and regional
limits are periodically reviewed by the Credit Policy Committee and Capital Allocation
and Risk Management Committee (CPC/CARMC) of Credit Suisse First Boston.
The adoption of new rules, aiming at an automatic and simple response process
in the event of a country rating downgrade, introduces an additional element of discipline
to our risk culture. The systematic use and refinement of scenario analysis and stress
testing for countries have enhanced the methods for determining the appropriate size of
country limits given a certain risk appetite.
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 43
Operational risk Operational risk is the risk of loss arising from inadequacies of
business processes, procedures, security, as well as the risk of losses due to changes
in the legal, political and business environment. Operational risk is mitigated through
effective and comprehensive policies, procedures and a system of internal controls,
including risk management information systems, computer systems, communication
networks, fraud detection and, most important, segregation of duties. Trading units, for
example, are kept strictly separate from back-office operations, with each area reporting
to a different line of management. Independent pricing controls are in place and technical
and organisational control mechanisms ensure that transactions carried out by traders
are processed promptly and correctly. In the case of Winterthur, professional underwrit-
ing, efficient and reliable administration, fair and cost efficient claims handling and tight
controlling processes are an integral part of the operational risk management culture.
Settlement risk All business units engaging in trading activities monitor settlement risk
for its credit as well as its operational risk components. Late receipts of funds are
monitored with the aim of detecting possible default patterns in the making. Netting,
where legally enforceable, is a priority for all business units. Credit Suisse Group’s
structure of specialised entities further reduces settlement risk. Credit Suisse First
Boston is also a prominent member and promoter of CLS (continuous linked settlement
system), a market initiative that aims at eliminating this risk type by settling payments
against receipt of countervalues only. Participation in regulated clearing and depository
organisations further reduces settlement risk. The number of bank group limits of Credit
Suisse Group was reduced once more from 1,800 in 1997 to approximately 1,500 by
the end of 1998.
Legal risk Credit Suisse Group’s business units are mitigating legal risk by using
appropriate documentation – standard master agreements and individual trade confirma-
tions – and by continuous consultation with internal and external counsel to analyse
legal risk, improve documentation and strengthen transaction structures. Credit Suisse
Group is in the forefront of financial institutions working with the regulators on establishing
the validity of netting in various jurisdictions.
43
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 44
65%
1998ECONOMIC CAPITAL OFINSURANCE RISK
Non-lifeLife
35%
44
Risk management framework of Winterthur Winterthur follows Credit Suisse Group’s
overall risk management framework and devotes substantial resources to strengthening
its risk management activities. Winterthur is a business unit with many years of experience
and success in the insurance markets and has developed an outstanding expertise in
managing all the risks associated with selling insurance policies. Protecting Winterthur
from undue risk accumulations (e.g. natural catastrophe exposure) is a core risk
management activity.
The overall responsibility for risk identification, risk measurement and control is
assumed by a central risk management unit. Groups of specialists focus on the various
risk components and implement concepts and tools such as economic capital. The latter
is a key tool for risk management, as well as for performance measurement. Substantial
resources are invested to further the development and refinement of economic capital
analysis on an ongoing basis.
Risk universe and risk management activities In order to understand the risk
universe of an insurance company, the flow of business and the accompanying flow of
risks have to be analysed. By selling insurance policies to customers as protection
against specific perils, the company becomes exposed to risk dimensions which need
attention and management activity. The policy (i.e. the protection) is sold against a
premium, which is in turn stored in assets to cover claims occurring at a future date,
sometimes many years later. This means that the company has to deal with managing
and limiting insurance risk by a set of reinsurance contracts, managing the financial
market risk in liabilities and assets, as well as managing and controlling credit risks of
assets and reinsurance contracts.
Because its business is primarily medium to longer term in nature, the overall risk
profile of Winterthur is stable and evolves moderately along the growth path of the
business. Whereas reinsurance programmes follow a yearly renewal process, assets are
mainly managed strategically, with a medium to long-term horizon. Within centrally set
boundaries, such as underwriting guidelines, reinsurance protection, reinsurance security
guidelines (credit risk), asset allocation strategy and allocated risk capital, the business
assumes the day-to-day risk management responsibilities. Several layers in the organisation
control compliance.
Market Risk Credit Risk Insurance Risk
Insurance Risk (gross)Premium
Underwriting
Assets Liabilities Reinsurance Retention
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 45
Insurance risk Winterthur follows stringent guidelines, especially with regard to the
businesses written, the selection of risks and the sums insured. Winterthur is faced with
several risks stemming from its underwriting activity. The premium charged to the
policyholder covers, among other elements, the expected costs of future claims. This
latter element is uncertain (stochastic) in its very nature and is the economic rationale
for customers to buy insurance. The stochastic nature is manifested in deviations of
actual claims from the expected value. This is called insurance or underwriting risk.
Winterthur operates two main insurance businesses: non-life and life.
Non-life In non-life business, insurance risk is manifested by claims that might be
more frequent, larger and/or might have to be paid earlier than expected (expected
pay-outs are priced in the tariff). Continuous monitoring, adjustment of tariffs, broad
diversification, adequate reinsurance protection and the expertise of underwriting staff
protect profits and keep insurance risk on predetermined, moderate levels.
Underwriters of Winterthur are specialist insurance experts. Established procedures
in loss control and premium audit form the basis for monitoring the risks on higher
aggregation levels. Exposures are ultimately aggregated at the business unit level and
reviewed on a net basis (after reinsurance). Economic capital is used to assess the
overall risk situation.
A well diversified insurance portfolio with many business lines spread over many
policyholders might nevertheless be vulnerable to natural hazards. In such circumstances
the policies do not diversify, but rather accumulate to large exposures. Substantial losses
could be triggered by a single event if adequate reinsurance protection were lacking.
Together with periodic portfolio reviews, Winterthur analyses the natural hazard risk
(flood, earthquake, windstorm) with scenario techniques, which leads to estimates of
probable maximum losses incurred by natural disaster. This information is used to guide
the risk selection in underwriting and to buy catastrophe protection in the reinsurance
market, which in turn creates counterparty risks. The loss to Winterthur of a single
event (e.g. winter storm in Europe) is confined to a worst case amount of well below
CHF 100 m.
Life In life insurance Winterthur is faced with similar basic underwriting risk character-
istics as in non-life. Deviations of actual death rates, disability rates, longevity and
surrender from expected values form the underwriting risk universe of this business. As a
leading life insurer, Winterthur benefits from a broad diversification in its portfolio. The
pure life insurance risks (after reinsurance of peak exposures) are small. This favourable
position is substantially driven by careful product design and portfolio selection, as well as
by the high stability and reliability of the statistical basis, such as death tables.
Savings elements are quite often embedded in life insurance products. These
financial risks can be substantial and must be managed accordingly. It is asset manage-
ment’s task to take care of these risk elements and to produce the kind of cash flows
the policyholders will claim.
40% 42%
1998ECONOMIC CAPITAL OFNON-LIFE BUSINESS
Small claimsClaims reserveCatastrophe scenarios
18%
78%
1998ECONOMIC CAPITAL OF LIFE BUSINESS
Group lifeIndividual life insurance
22%
45
46
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 46
The product centre for life business closely monitors and manages the life insurance
risks. Reinsurance protection is designed and managed at the business unit level.
Economic capital is used to assess and steer the risk profile of the life business.
Reinsurance Winterthur runs a well designed reinsurance structure to protect its local
businesses, its divisions and its capital at large. The architecture of the reinsurance
protection in place is such that, on all levels of the organisation (i.e. local business,
division and group), a set of internal and external reinsurance treaties absorbs all risks
which exceed a prudent retention level. Internal reinsurance treaties (e.g. Winterthur
reinsures a local unit) do not change Winterthur’s overall risk profile, but they can
significantly reduce a particular entity’s risk levels.
A division benefits from the diversification effect among its local businesses, which
allows a higher retention level to be run (i.e. a lower reinsurance protection). The same
effects are exploited at the business unit level. In economic capital terms, reinsurance
eliminates 22% of insurance risks.
Reinsurance protection follows the development of Winterthur and the developments
in reinsurance and capital markets. The current reinsurance structure of Winterthur
relies predominantly on traditional reinsurance products. Today’s soft reinsurance markets,
with relatively cheap tariffs for reinsurance, allow tight protection programmes to be run
at attractive prices. The reinsurance protection follows a three-layered organisational
structure based on the uniform principle that each organisational entity runs insurance
risk in accordance with its portfolio and its capital base only. Therefore, Winterthur’s
reinsurance protection is not a simple aggregate of individual programmes, but rather a
coherent risk-return optimal structure.
Financial market risk of Winterthur’s assets Winterthur’s investment function
bundles market risks in liabilities as well as structural currency risks and passes these
risks to financial markets by investing capital and reserves in financial assets. Winterthur
invests in the main asset classes, such as money market instruments, bonds, loans,
mortgages, stocks and real estate. The asset allocation strategy for Winterthur is revised
on a yearly basis, always taking regulatory, local and product-related restrictions into
consideration. The portfolios in asset management are defined in line with the legal
business and product structure.
Operational currency risk management, cash management and liquidity manage-
ment are additional tasks of Winterthur’s investment function.
While market risk management is also performed within asset management, the
monitoring and control functions are independent of the asset managers. For performance
and risk control purposes, securities positions are marked to market.
02_CSGB_E_Risk Management 30.4.1999 21:13 Uhr Seite 47
The quality of assets is generally excellent (primarily bonds with AA and higher ratings;
rating of “A” as a minimum requirement). In order to promote diversification, asset
management controls are in place which prevent counterparty-specific accumulations in
assets of different classes. A similar observation holds for currency risk, which is miti-
gated by currency-congruent investment.
Derivatives are used as risk management instruments and not as an asset class in
their own right. Overall position monitoring also includes derivatives according to their
underlying risk content.
Asset and liability management The financial market risks of Winterthur’s assets are
not assessed in isolation. Assets of insurance companies are a result of the fact that
premiums are paid earlier than claims are settled. The resulting time difference of up to
50 years has its implications. Firstly, funds have to be invested in assets in such a way
that they generate cash flows in line with the cash outflows embedded in the liability
structure. Secondly, product-specific characteristics, such as maturity or profit-participating
bonuses, have to be treated appropriately.
Keeping pace with business developments, product innovations and the evolution
of financial markets as well as permanent monitoring of balance sheet strength are
necessary for the asset and liability management task at Winterthur to be fulfilled.
Credit risk The exposure of Winterthur to credit risk stems from holding debt instru-
ments and from the use of reinsurance. Assets subject to default or defaulting reinsur-
ance companies are the concrete manifestation of this risk.
Winterthur has defined high quality standards for investments. In addition, the
Group monitors counterparty-specific accumulations across asset management and
reinsurance credit risk exposures. The international diversification of the businesses is
also reflected in the international diversification of assets and therefore in credit
exposures. This in itself mitigates credit risk substantially.
Outlook It is part of Credit Suisse Group’s strategy to be a leader in risk manage-
ment. Significant personnel and technological resources are focused on ensuring that
Credit Suisse Group continues to enhance its risk management capabilities and thereby
remains at the forefront of the industry. To achieve this goal, Credit Suisse Group has
developed an integrated framework of best practice risk management, risk policies,
methodologies and infrastructure. Credit Suisse Group is also in the process of linking
risk management, performance measurement and capital allocation using a risk and
economic capital management framework, with economic capital usage as a common
denominator for all risks. Together with a proactive risk management culture and the
appropriate quantitative tools, the economic capital management framework will support
the decision-making process of senior management at Credit Suisse Group, thus linking
risk management to the Group’s shareholder value strategy.
22%
3%
55%
8%
1998RELATIVE IMPORTANCE OFASSET CLASSES
BondsEquityReal estate
MortgagesMoney market
12%
47
48
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