Crestron Fusion Version 93 Enterprise Management Platform Installation Guide
The specific patents that cover Crestron products are listed at patentscrestroncom Crestron the Crestron logo Capture HD CaptureLiveHD Crestron Fusion Crestron Toolbox Fusion EM and Fusion RV are either trademarks or registered trademarks of Crestron Electronics Inc in the United States andor other countries Safari is a registered trademarks of Apple Inc in the United States andor other countries Lotus Notes and Domino are either trademarks or registered trademarks of International Business Machines Corporation (IBM) in the United States andor other countries Internet Explorer Microsoft SQL Server Windows and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States andor other countries Firefox is a registered trademark of Mozilla Corporation in the United States andor other countries Wowza is either a trademark or registered trademark of Wowza Media Systems LLC in the United States andor other countries Other trademarks registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Crestron disclaims any proprietary interest in the marks and names of others Crestron is not responsible for errors in typography or photography This document was written by the Technical Publications department at Crestron copy2014 Crestron Electronics Inc
Crestron Fusion Version 93 Enterprise Management Platform
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Contents
Enterprise Management Platform Crestron Fusion Version 93 1
Introduction 1 Prerequisites 1 Rights 4 Server Side Installation Procedure 5
Appendix A Configuration Manager Setup and Configuring Crestron Fusion 23 Appendix B Licensing Crestron Fusion 33 Appendix C Capture-HD Software Installation and Testing 38
Installation of Wowza 38 Installation of the Crestron Media Player Web Interface 40 Testing Wowza 41
Appendix D SQL Server Disk Selection 43 Appendix E SQL Server Replication (Publication and Subscription) 46 Appendix F Advanced Installation 48 Crestron Software End-User License Agreement 50
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Enterprise Management Platform Crestron Fusion Version 93
Introduction This document is provided as an aid to the installation of Crestron Fusionreg Version 93 Enterprise Management Platform software Refer to the Crestronreg website for release notes on the features and fixes added to the latest software release of Fusion RVreg and Fusion EMreg
For information regarding best practices for using Crestron Fusion 93 refer to the Crestron Fusion Remote Asset Management Software Best Practices Guide (Doc 7517) at wwwcrestroncommanuals
Prerequisites The software or software components described in this section must be installed and available to the system where Crestron Fusion services are to be installed Crestron Fusion or parts of Crestron Fusion must have access to these applications or components either directly or over a network Be sure that all of the latest updates for these applications are also installed
Prerequisites for a successful Crestron Fusion installation are discussed in this section
NOTE This guide assumes that the installer possesses a thorough knowledge of Microsoftreg Windows Serverreg 2008 or Microsoft Windows Server 2008 R2 and that the chosen Windows Server is correctly installed
Operating System Requirements Crestron Fusion supports the following operating systems
bull Microsoft Windows Server 2008 (32 or 64-bit version)
bull Microsoft Windows Server 2008 R2 (64-bit version)
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Operating System Component Requirements Both Windows Server 2008 and Windows Server 2008 R2 require the following applications be present on the server on which Crestron Fusion components are installed
bull Application Server Role including the following Application Server Role Services
Web Server (IIS) support
COM+ Network Access
Windowsreg Process Activation Service Support including HTTP Activation Message Queuing Activation TCP Activation and Named Pipes Activation
NET Framework 40 or greater including WCF Activation HTTP Activation and Non-HTTP Activation
bull Active Directory Lightweight Services (required for Lookup Room Alias feature)
bull The Web Server (IIS) Role with the Web Server Role Service must include the following
Common HTTP features including Static Content Default Document Directory Browsing HTTP Errors and HTTP Redirection
Application Development including ASPNET NET Extensibility ISAPI Extensions and ISAPI Filters
Health and Diagnostics including HTTP Logging Logging Tools Request Monitor and Tracing
Security with Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Certificate Mapping Authentication URL Authorization Request Filtering and IP and Domain Restrictions
Performance with Static and Dynamic Content Compression
Management Tools including Management Console Management Scripts and Tools Management Service Management Compatibility Metabase Compatibility WMI Compatibility Scripting Tools and Management Console
bull The following features must be installed
Remote Server Administration Tools including Role Administration Tools with Active Directory Domain Services Active Directory Lightweight Directory Services (AD LDS) AD LDS Snap-ins Command-Line Tools Active Directory module for Windows PowerShell and Web Server Tools
RPC over HTTP Proxy
Message Queuing including Message Queuing Service Message Queuing Server with HTTP Support
Feature Administration Tools including SMTP Server Tools
SMTP Server
Windows Process Activation Service including Process Model NET Environment and Configuration APIs
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
The specific patents that cover Crestron products are listed at patentscrestroncom Crestron the Crestron logo Capture HD CaptureLiveHD Crestron Fusion Crestron Toolbox Fusion EM and Fusion RV are either trademarks or registered trademarks of Crestron Electronics Inc in the United States andor other countries Safari is a registered trademarks of Apple Inc in the United States andor other countries Lotus Notes and Domino are either trademarks or registered trademarks of International Business Machines Corporation (IBM) in the United States andor other countries Internet Explorer Microsoft SQL Server Windows and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States andor other countries Firefox is a registered trademark of Mozilla Corporation in the United States andor other countries Wowza is either a trademark or registered trademark of Wowza Media Systems LLC in the United States andor other countries Other trademarks registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Crestron disclaims any proprietary interest in the marks and names of others Crestron is not responsible for errors in typography or photography This document was written by the Technical Publications department at Crestron copy2014 Crestron Electronics Inc
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Contents
Enterprise Management Platform Crestron Fusion Version 93 1
Introduction 1 Prerequisites 1 Rights 4 Server Side Installation Procedure 5
Appendix A Configuration Manager Setup and Configuring Crestron Fusion 23 Appendix B Licensing Crestron Fusion 33 Appendix C Capture-HD Software Installation and Testing 38
Installation of Wowza 38 Installation of the Crestron Media Player Web Interface 40 Testing Wowza 41
Appendix D SQL Server Disk Selection 43 Appendix E SQL Server Replication (Publication and Subscription) 46 Appendix F Advanced Installation 48 Crestron Software End-User License Agreement 50
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Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 1
Enterprise Management Platform Crestron Fusion Version 93
Introduction This document is provided as an aid to the installation of Crestron Fusionreg Version 93 Enterprise Management Platform software Refer to the Crestronreg website for release notes on the features and fixes added to the latest software release of Fusion RVreg and Fusion EMreg
For information regarding best practices for using Crestron Fusion 93 refer to the Crestron Fusion Remote Asset Management Software Best Practices Guide (Doc 7517) at wwwcrestroncommanuals
Prerequisites The software or software components described in this section must be installed and available to the system where Crestron Fusion services are to be installed Crestron Fusion or parts of Crestron Fusion must have access to these applications or components either directly or over a network Be sure that all of the latest updates for these applications are also installed
Prerequisites for a successful Crestron Fusion installation are discussed in this section
NOTE This guide assumes that the installer possesses a thorough knowledge of Microsoftreg Windows Serverreg 2008 or Microsoft Windows Server 2008 R2 and that the chosen Windows Server is correctly installed
Operating System Requirements Crestron Fusion supports the following operating systems
bull Microsoft Windows Server 2008 (32 or 64-bit version)
bull Microsoft Windows Server 2008 R2 (64-bit version)
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Operating System Component Requirements Both Windows Server 2008 and Windows Server 2008 R2 require the following applications be present on the server on which Crestron Fusion components are installed
bull Application Server Role including the following Application Server Role Services
Web Server (IIS) support
COM+ Network Access
Windowsreg Process Activation Service Support including HTTP Activation Message Queuing Activation TCP Activation and Named Pipes Activation
NET Framework 40 or greater including WCF Activation HTTP Activation and Non-HTTP Activation
bull Active Directory Lightweight Services (required for Lookup Room Alias feature)
bull The Web Server (IIS) Role with the Web Server Role Service must include the following
Common HTTP features including Static Content Default Document Directory Browsing HTTP Errors and HTTP Redirection
Application Development including ASPNET NET Extensibility ISAPI Extensions and ISAPI Filters
Health and Diagnostics including HTTP Logging Logging Tools Request Monitor and Tracing
Security with Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Certificate Mapping Authentication URL Authorization Request Filtering and IP and Domain Restrictions
Performance with Static and Dynamic Content Compression
Management Tools including Management Console Management Scripts and Tools Management Service Management Compatibility Metabase Compatibility WMI Compatibility Scripting Tools and Management Console
bull The following features must be installed
Remote Server Administration Tools including Role Administration Tools with Active Directory Domain Services Active Directory Lightweight Directory Services (AD LDS) AD LDS Snap-ins Command-Line Tools Active Directory module for Windows PowerShell and Web Server Tools
RPC over HTTP Proxy
Message Queuing including Message Queuing Service Message Queuing Server with HTTP Support
Feature Administration Tools including SMTP Server Tools
SMTP Server
Windows Process Activation Service including Process Model NET Environment and Configuration APIs
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
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Contents
Enterprise Management Platform Crestron Fusion Version 93 1
Introduction 1 Prerequisites 1 Rights 4 Server Side Installation Procedure 5
Appendix A Configuration Manager Setup and Configuring Crestron Fusion 23 Appendix B Licensing Crestron Fusion 33 Appendix C Capture-HD Software Installation and Testing 38
Installation of Wowza 38 Installation of the Crestron Media Player Web Interface 40 Testing Wowza 41
Appendix D SQL Server Disk Selection 43 Appendix E SQL Server Replication (Publication and Subscription) 46 Appendix F Advanced Installation 48 Crestron Software End-User License Agreement 50
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Enterprise Management Platform Crestron Fusion Version 93
Introduction This document is provided as an aid to the installation of Crestron Fusionreg Version 93 Enterprise Management Platform software Refer to the Crestronreg website for release notes on the features and fixes added to the latest software release of Fusion RVreg and Fusion EMreg
For information regarding best practices for using Crestron Fusion 93 refer to the Crestron Fusion Remote Asset Management Software Best Practices Guide (Doc 7517) at wwwcrestroncommanuals
Prerequisites The software or software components described in this section must be installed and available to the system where Crestron Fusion services are to be installed Crestron Fusion or parts of Crestron Fusion must have access to these applications or components either directly or over a network Be sure that all of the latest updates for these applications are also installed
Prerequisites for a successful Crestron Fusion installation are discussed in this section
NOTE This guide assumes that the installer possesses a thorough knowledge of Microsoftreg Windows Serverreg 2008 or Microsoft Windows Server 2008 R2 and that the chosen Windows Server is correctly installed
Operating System Requirements Crestron Fusion supports the following operating systems
bull Microsoft Windows Server 2008 (32 or 64-bit version)
bull Microsoft Windows Server 2008 R2 (64-bit version)
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Operating System Component Requirements Both Windows Server 2008 and Windows Server 2008 R2 require the following applications be present on the server on which Crestron Fusion components are installed
bull Application Server Role including the following Application Server Role Services
Web Server (IIS) support
COM+ Network Access
Windowsreg Process Activation Service Support including HTTP Activation Message Queuing Activation TCP Activation and Named Pipes Activation
NET Framework 40 or greater including WCF Activation HTTP Activation and Non-HTTP Activation
bull Active Directory Lightweight Services (required for Lookup Room Alias feature)
bull The Web Server (IIS) Role with the Web Server Role Service must include the following
Common HTTP features including Static Content Default Document Directory Browsing HTTP Errors and HTTP Redirection
Application Development including ASPNET NET Extensibility ISAPI Extensions and ISAPI Filters
Health and Diagnostics including HTTP Logging Logging Tools Request Monitor and Tracing
Security with Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Certificate Mapping Authentication URL Authorization Request Filtering and IP and Domain Restrictions
Performance with Static and Dynamic Content Compression
Management Tools including Management Console Management Scripts and Tools Management Service Management Compatibility Metabase Compatibility WMI Compatibility Scripting Tools and Management Console
bull The following features must be installed
Remote Server Administration Tools including Role Administration Tools with Active Directory Domain Services Active Directory Lightweight Directory Services (AD LDS) AD LDS Snap-ins Command-Line Tools Active Directory module for Windows PowerShell and Web Server Tools
RPC over HTTP Proxy
Message Queuing including Message Queuing Service Message Queuing Server with HTTP Support
Feature Administration Tools including SMTP Server Tools
SMTP Server
Windows Process Activation Service including Process Model NET Environment and Configuration APIs
Crestron Fusion Version 93 Enterprise Management Platform
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
Crestron Fusion Version 93 Enterprise Management Platform
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
Crestron Fusion Version 93 Enterprise Management Platform
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
Crestron Fusion Version 93 Enterprise Management Platform
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
Crestron Fusion Version 93 Enterprise Management Platform
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
Crestron Fusion Version 93 Enterprise Management Platform
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Enterprise Management Platform Crestron Fusion Version 93
Introduction This document is provided as an aid to the installation of Crestron Fusionreg Version 93 Enterprise Management Platform software Refer to the Crestronreg website for release notes on the features and fixes added to the latest software release of Fusion RVreg and Fusion EMreg
For information regarding best practices for using Crestron Fusion 93 refer to the Crestron Fusion Remote Asset Management Software Best Practices Guide (Doc 7517) at wwwcrestroncommanuals
Prerequisites The software or software components described in this section must be installed and available to the system where Crestron Fusion services are to be installed Crestron Fusion or parts of Crestron Fusion must have access to these applications or components either directly or over a network Be sure that all of the latest updates for these applications are also installed
Prerequisites for a successful Crestron Fusion installation are discussed in this section
NOTE This guide assumes that the installer possesses a thorough knowledge of Microsoftreg Windows Serverreg 2008 or Microsoft Windows Server 2008 R2 and that the chosen Windows Server is correctly installed
Operating System Requirements Crestron Fusion supports the following operating systems
bull Microsoft Windows Server 2008 (32 or 64-bit version)
bull Microsoft Windows Server 2008 R2 (64-bit version)
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Operating System Component Requirements Both Windows Server 2008 and Windows Server 2008 R2 require the following applications be present on the server on which Crestron Fusion components are installed
bull Application Server Role including the following Application Server Role Services
Web Server (IIS) support
COM+ Network Access
Windowsreg Process Activation Service Support including HTTP Activation Message Queuing Activation TCP Activation and Named Pipes Activation
NET Framework 40 or greater including WCF Activation HTTP Activation and Non-HTTP Activation
bull Active Directory Lightweight Services (required for Lookup Room Alias feature)
bull The Web Server (IIS) Role with the Web Server Role Service must include the following
Common HTTP features including Static Content Default Document Directory Browsing HTTP Errors and HTTP Redirection
Application Development including ASPNET NET Extensibility ISAPI Extensions and ISAPI Filters
Health and Diagnostics including HTTP Logging Logging Tools Request Monitor and Tracing
Security with Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Certificate Mapping Authentication URL Authorization Request Filtering and IP and Domain Restrictions
Performance with Static and Dynamic Content Compression
Management Tools including Management Console Management Scripts and Tools Management Service Management Compatibility Metabase Compatibility WMI Compatibility Scripting Tools and Management Console
bull The following features must be installed
Remote Server Administration Tools including Role Administration Tools with Active Directory Domain Services Active Directory Lightweight Directory Services (AD LDS) AD LDS Snap-ins Command-Line Tools Active Directory module for Windows PowerShell and Web Server Tools
RPC over HTTP Proxy
Message Queuing including Message Queuing Service Message Queuing Server with HTTP Support
Feature Administration Tools including SMTP Server Tools
SMTP Server
Windows Process Activation Service including Process Model NET Environment and Configuration APIs
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
Crestron Fusion Version 93 Enterprise Management Platform
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
Crestron Fusion Version 93 Enterprise Management Platform
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Operating System Component Requirements Both Windows Server 2008 and Windows Server 2008 R2 require the following applications be present on the server on which Crestron Fusion components are installed
bull Application Server Role including the following Application Server Role Services
Web Server (IIS) support
COM+ Network Access
Windowsreg Process Activation Service Support including HTTP Activation Message Queuing Activation TCP Activation and Named Pipes Activation
NET Framework 40 or greater including WCF Activation HTTP Activation and Non-HTTP Activation
bull Active Directory Lightweight Services (required for Lookup Room Alias feature)
bull The Web Server (IIS) Role with the Web Server Role Service must include the following
Common HTTP features including Static Content Default Document Directory Browsing HTTP Errors and HTTP Redirection
Application Development including ASPNET NET Extensibility ISAPI Extensions and ISAPI Filters
Health and Diagnostics including HTTP Logging Logging Tools Request Monitor and Tracing
Security with Basic Authentication Windows Authentication Digest Authentication Client Certificate Mapping Authentication IIS Certificate Mapping Authentication URL Authorization Request Filtering and IP and Domain Restrictions
Performance with Static and Dynamic Content Compression
Management Tools including Management Console Management Scripts and Tools Management Service Management Compatibility Metabase Compatibility WMI Compatibility Scripting Tools and Management Console
bull The following features must be installed
Remote Server Administration Tools including Role Administration Tools with Active Directory Domain Services Active Directory Lightweight Directory Services (AD LDS) AD LDS Snap-ins Command-Line Tools Active Directory module for Windows PowerShell and Web Server Tools
RPC over HTTP Proxy
Message Queuing including Message Queuing Service Message Queuing Server with HTTP Support
Feature Administration Tools including SMTP Server Tools
SMTP Server
Windows Process Activation Service including Process Model NET Environment and Configuration APIs
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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bull Microsoft NET Runtime Environment 40 or later for Server 2008 or NET Runtime Environment 40 for Server 2008 R2
bull Microsoft ASPNET 40 or later with AJAX Extensions (AJAX Extensions are installed as part of ASPNET 40)
Additional Requirements bull Microsoft SQL Serverreg 2008 (Standard or Enterprise versions only)
available to Crestron Fusion over the network
bull Crestron ToolboxTM or Toolbox SE version 228062 or higher available at wwwcrestroncomsoftware is required to support symbol auto-discovery and direct device assets
bull Appropriate virtual directories must be set up for the RSS feeds used for publishing Capture data
bull One of these web browsers must be installed on workstations where the web client is used
Microsoft Internet Explorerreg 80 or later
Firefoxreg 100 or later
Safarireg 203 or later
Domain Service Account Requirements By default Crestron Fusion is installed with local system accounts However it is recommended that Crestron Fusionrsquos application services be run from a Domain Service Account If Crestron Fusion is to be installed with a Domain Service Account the following procedure must be performed in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
1 Determine the Domain Service Account to be used
2 Configure the Crestron Fusion services to run using this account
3 Add the account to SQL Server with db_owner and public permissions mapped to the Crestron Fusion catalog
4 Register the account from the command line by using the following commands
a cd CWINDOWSMicrosoftNETFrameworkv2050727
b aspnet_regiis -ga DomainNameAccountName
5 Using IIS configure the identity of the Crestron Fusion Application Pool to use the Domain Service Account
Windows Active Directory Integration (Windows Authentication) Requirements For installations using Windows Authentication the following Active Directory domain groups and domain user accounts should be set up in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull There are three Active Directory Groups DOMAINRoomViewAdmins DOMAINRoomViewManagers and DOMAINRoomViewUsers
bull Add Admins domain user accounts to the RoomViewAdmins group Users domain user accounts to the RoomViewUsers group and Managers domain user accounts to the RoomViewManagers group
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
Crestron Fusion Version 93 Enterprise Management Platform
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
Crestron Fusion Version 93 Enterprise Management Platform
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
Enterprise Management Platform Crestron Fusion Version 93
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
Crestron Fusion Version 93 Enterprise Management Platform
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
Enterprise Management Platform Crestron Fusion Version 93
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
Enterprise Management Platform Crestron Fusion Version 93
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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NOTE It may be possible to use existing groups already containing user accounts
NOTE When entered into Crestron Fusion group names used for Windows Authentication are case sensitive
E-mail Alert Requirements For installations using e-mail alerts the SMTP Mail Server must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
Microsoft Exchange Requirements For Microsoft Exchange environments the following must be available in addition to the prerequisites described in ldquoOperating System Component Requirementsrdquo on page 2
bull Microsoft Exchange Server 2003 Exchange 2007 with Exchange Web Services or Exchange 2010
bull Access to Exchange mailboxes using domain credentials
Lotus Notes Domino Requirements For installations integrating Lotus Notesreg Dominoreg (versions 70 80 or 85) as the scheduling calendar type the following must be present in addition to the prerequisites for ldquoOperating System Component Requirementsrdquo on page 2
bull User information must be entered in the Domino Settings tab in the Schedule Service settings of the Crestron Fusion Configuration Web Client
bull The Lotus Notes Client must be installed on the Crestron Fusion server
Rights The account installing Crestron Fusion must have the following rights
bull Local Administratorrsquos Rights on any server where Crestron Fusion components are installed
bull SQL Login with container creation rights and Database Owner Rights
bull SMTP Send Rights
bull If Lotus Notes is being used for scheduling a Domino User Account with read access to the Domino Directory and ReadWrite access to the Resource Reservations databases
NOTE By default the Lotus Notes Domino Resource Reservations database is named Resourcensf and the Domino Directory is named namesnsf however in some installations these names may be changed and they may be composed of multiple databases spanning multiple Domino servers andor Domino domains Therefore the Crestron Fusion user that has access to Domino should have access to all necessary resource reservations databases and the main Domino Directory Server
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
Enterprise Management Platform Crestron Fusion Version 93
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Server Side Installation Procedure Crestron Fusion installation is performed using a setup wizard
NOTE A demo program for Crestron Fusion is copied to the server at the time of installation Contact a local administrator for more information
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
1 Download the Crestron Fusion installer from the Crestron website to the desktop The file is named following the convention Fusion_9_3_(build number)exe and is a zipped folder
Crestron Fusion Installer Icon On A Desktop
2 Right-click the folder and select Extract All
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Extract All On Right-Click Menu
3 The Extract Compressed (Zipped) Folders window opens prompting for a destination for the Crestron Fusion installer Save the files on the desktop
Extract Compressed (Zipped) Folders Window
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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4 Click Extract A window opens showing the progress of the extraction and the file is copied to the desktop
Extract Progress Window
5 When the file is successfully copied to the desktop Windows Explorer opens showing the Crestron Fusion installer in the right-hand pane A new folder is also added to the desktop
Windows Explorer Showing Crestron Fusion Installer
6 Right-click the Crestron Fusion installer and select Run as administrator
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
Enterprise Management Platform Crestron Fusion Version 93
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Run As Administrator Drop-Down List
7 A confirmation window opens stating that the Crestron Fusion installation is about to begin Click Yes to start the process
Install Confirmation Window
8 Extraction notices are displayed as the installer prepares by unpacking the necessary files A DOS window also opens briefly followed by the Welcome to the Crestron Fusion Installation Wizard window
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Welcome To The Crestron Fusion Installation Wizard Window
9 Click Next The Crestron End User License Agreement (EULA) window opens
Crestron End User License Agreement (EULA) Window
10 Read the end user license agreement and then click the I accept the terms of the license agreement radio button Click Print to print the EULA for future reference
11 Click Next The Fusion RV Licensing window opens
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Fusion RV Licensing Window
The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion RV is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
12 Click Next The Fusion EM Licensing window opens
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Fusion EM Licensing Window
The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
NOTE Fusion EM is purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
13 Click Next The Crestron Fusion Features Selection window opens
The Crestron Fusion installer includes separate options for the Crestron Fusion server and the Capture HDreg media server This allows the Crestron Fusion server and Capture server to be installed independently or together
NOTE Refer to ldquoAppendix C Capture-HD Software Installation and Testingrdquo on page 38
bull Select only the Room and Signal Management check box if the intent is to install the full Crestron Fusion server without the ability to process video encoding jobs
bull Select only the Media Service check box if the intent is to install the Capture media server as a server dedicated to processing video encoding jobs without the Crestron Fusion room and energy management features
bull Select both options if the intent is to install the server as a full Crestron Fusion server that can also process video encoding jobs
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
Crestron Fusion Version 93 Enterprise Management Platform
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Crestron Fusion Features Selection Window
14 Click Next The Crestron Fusion Authentication window opens
The Crestron Fusion Authentication window displays the authentication method options for client connections to Crestron Fusion Click the Forms or Windows radio button
Crestron Fusion Authentication Window
bull The Forms authentication uses the username and password supplied by the user
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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bull The Windows authentication uses the current userrsquos Windows OS credentials
If Windows authentication is selected the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed as required
If Windows authentication is selected the Crestron Fusion server must be part of a domain
Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
15 To change the authentication method click the Forms or Windows radio button If selecting Windows authentication ensure that the entry in the Administrator Group Name field is appropriate
16 Click Next The Database Credentials window opens
Database Credentials Window
17 The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
The following settings also apply to the Log Database Login Credentials section and the Report Database Login Credentials section
The Main Database Login Credentials section requires the hostname of the SQL server and the name of the database be created in this section of the window by the installer
bull The Database Server field requires the hostname of the SQL server where the database is created
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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NOTE An IP Address cannot be used The hostname or a fully qualified Domain Name of the SQL Server must be provided
bull The Database Name field requires a name for the database that the Crestron Fusion installer creates If this is a new installation the default database name is CrestronFusion If this is an upgrade installation enter the name of the existing Crestron Fusion database
NOTE If an existing Crestron Fusion database is being upgraded make sure to perform a database backup prior to upgrading
18 Select the Windows Authentication radio button to use Windows domain credentials to authenticate to the SQL server
Select the SQL Authentication radio button to specify a username and password to authenticate to the SQL server
19 Click Test Connection to verify successful authentication to SQL Server
bull If the verification is successful a window opens stating that the database exists and shows the current schema version Click OK to dismiss
bull If the existing database is not the current schema version a prompt is displayed later in the install process to confirm the upgrade of the database to the current schema version
Database Exists And Is At Current Schema Version Window
20 If the connection test is successful and a database does not exist a window opens stating this Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist On Server Window
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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SQL Server Could Not Be Found Window
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The naming convention for the Log database is MainDBName_LOG This is enforced by the Crestron Fusion installation and cannot be changed The naming convention for the Report database is MainDBName_REPORT This is enforced by the Crestron Fusion installation and cannot be changed
22 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
NOTE Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for prerequisites and additional information on SQL Server Replication
23 If the Log and Report databases are to be created on the same SQL Server as the Main Crestron Fusion Database click Next A window opens notifying the user of the free space on the SQL Server along with the space required for the Crestron Fusion Transaction Log Click OK to dismiss The Web Service Web Client and Service Credentials window opens
SQL Server Available Disk Space Window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
NOTE Refer to ldquoAppendix F Advanced Installationrdquo on page 48 for more information
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Web Service Web Client And Service Credentials Window
24 By default two virtual directories RoomViewSE and RoomViewSEWC are created on the host server under the IIS Default website folder
bull If Crestron Fusion is to be hosted on another IIS website select that site from the Web site drop-down list This list shows all websites currently defined on the host server
bull By default the Data Service Host field displays localhost if no other data service host has been specified or found
bull If Crestron Fusion is to be installed in a folder other than the default click the Browse button to the right of Install Path and select the desired path
25 The Service Login Credentials section requires settings appropriate to the local requirements and whether or not Media Services has been selected for installation as described above
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which provides a means to create an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services has been selected for installation the radio button for the Local System Account is disabled An Application Pool account must be used instead
The Application Pool account can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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bull The Password allows the password required by the App Pool Login ID to be entered
26 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE For performance purposes it is recommended that SQL Server be installed on its own server
SQL Server Disk Selection For Crestron Fusion Database Window
27 Choose a target drive for the SQL Server from the Primary Filegroup drop-down list
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk Selection and considerations
28 When selections are complete click Next The Ready to Install Crestron Fusion window opens
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Ready To Install Crestron Fusion Window
29 Click Install to begin the installation The Create Database window opens if a new database has been specified in the Database Credentials window Alternately an Upgrade Database window opens if an existing database that is at an earlier schema version is specified
Create Database Window
Upgrade Database Window
30 Click Yes The Installation in progress window opens If there is a previous installation of Crestron Fusion on the server the Crestron Fusion installer uninstalls it at the start of the installation
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Installation In Progress Window
31 If the uninstall encounters any issues it executes MSIZAP to force the completion of the uninstall If this occurs the Failed to Remove Some Programs window opens
Failed To Remove Some Programs Window
32 Make a note of the services listed in the window above
33 Open the Windows Services application on the server and verify that any services listed in the window have been removed (no longer listed) If a service is still present in the list it must be removed manually
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Services Window
34 Click OK on the Failed to Remove Some Programs window
35 If there was a previous installation of Crestron Fusion once the uninstall process completes a server reboot is required and the Reboot Required window is displayed
Reboot Required Window
Click Yes After the server has rebooted the installation process resumes
36 When the Ready to Install Crestron Fusion window opens again click Install to begin the installation A prompt is displayed confirming the creation and upgrade of the database Click Yes to continue
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Ready To Install Crestron Fusion Window
37 The Installation in progress window opens As each step of the installation is performed the messages on the page change accordingly
Installation In Progress Window
38 When the Crestron Fusion installer is finished the Crestron Fusion installation is complete window opens Click Exit to dismiss
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Crestron Fusion Installation Is Complete Window
39 The Start Services window opens asking if the Crestron Fusion services should be started Click Yes
Start Services Window
Crestron Fusion installation is complete Crestron Fusion is running and ready to be used
NOTE After completing the installation procedure changes to Crestron Fusion components can be made in Configuration Manager Refer to ldquoAppendix A Configuration Manager Setup and Configuring Crestron Fusionrdquo on page 23
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Appendix A Configuration Manager Setup and Configuring Crestron Fusion
The Configuration Manager provides an easy-to-use interface for defining or changing certain required settings that allow all installed Crestron Fusion components to interact The Configuration Manager can be used as a wizard to move through the configuration process or as a tree to set specific variables required for installation Many of the fields on the Configuration Manager are filled automatically during the installation process but the following procedures are provided in the event that a step-by-step manual configuration becomes necessary
NOTE When the Crestron Fusion configuration is complete click Save on the Save Crestron Fusion Configuration window before closing the Configuration Manager Once Save is clicked a prompt is displayed indicating that Crestron Fusion services must be restarted Click OK to restart the services The configuration changes take effect at that time
Click StartAll ProgramsCrestronRoomViewSEConfigure RoomView to open the Configuration Manager
Crestron Fusion Welcome Window
The Welcome to the Crestron Fusion Configuration Manager window introduces the Crestron Fusion Configuration Wizard Click Next to navigate through the wizard or choose the desired page from the tree on the left
Welcome To The Crestron Fusion Configuration Manager Window
To begin moving through the wizard click Next The Fusion RV Licensing window opens
Fusion RV Licensing Window The Fusion RV Licensing window displays the licensing status for Fusion RV An unlicensed version is listed as Inactive but has five TPC connections Once properly licensed the number of connections is unlimited
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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NOTE Fusion RV and Fusion EM are purchased and licensed separately
NOTE Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Fusion RV Licensing Window
Click Next The Fusion EM Licensing window is displayed
Fusion EM Licensing Window The Fusion EM Licensing window displays the licensing status for Fusion EM An unlicensed version is listed as Inactive but has five TCP connections Once properly licensed the number of connections is unlimited
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Fusion EM Licensing Window
NOTE Fusion RV and Fusion EM are purchased and licensed separately Refer to ldquoAppendix B Licensing Crestron Fusionrdquo on page 33 for licensing instructions
Click Next The Crestron Fusion Authentication window is displayed
Crestron Fusion Authentication Window
As with the Crestron Fusion Authentication window displayed during installation the Configuration Managerrsquos Crestron Fusion Authentication window displays the authentication method chosen for client connections to Crestron Fusion
Crestron Fusion Authentication Window
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
Crestron Fusion Version 93 Enterprise Management Platform
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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bull If Windows authentication is chosen the default Administrator Group Name is the Windows default administrator domain group BUILTINAdministrators This domain group can be changed to anything the installation requires
bull If Windows authentication is selected the Crestron Fusion server must be part of a domain
bull Group names used for Windows authentication are case sensitive when entered into Crestron Fusion
Make any desired changes according to local needs or system requirements and then click Next to continue to the Database Credentials window
Database Credentials Window
The Database Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window is provided in Configuration Manager to allow changes after installation if necessary A new database can be created or the installation can be pointed to a different pre-existing database
The Database Credentials window is divided into three sections Main Database Login Credentials Log Database Login Credentials and Report Database Login Credentials This allows each database to be created in a separate SQL Server environment providing greater scalability and performance
Database Credentials Window
1 Enter the hostname of the SQL server and the name of the database that is to be created (by the installer) into their respective fields in the Main Database Login Credentials section The hostname of the SQL server in which the database is to be created belongs in the Database Server field The name of the database belongs in the Database Name field If this is an upgrade installation enter the name of the existing Crestron Fusion database
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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NOTE An IP Address cannot be used The hostname or the fully qualified domain name of the SQL server must be used
NOTE If upgrading an existing Crestron Fusion RoomView database make sure to perform a database backup prior to upgrading
2 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
3 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
Database Exists and Is At Current Schema Version Window
4 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
Database Does Not Exist Window
5 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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SQL Server Could Not Be Found Window
6 Click the SQL Server Disks check box to add the Select SQL Main Disks window to the installation process Select this option to specify alternate disk locations for database files
NOTE The SQL Server Disks check boxes are used to specify alternate disk locations for database files This is an advanced option and is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
NOTE The Force DB Update check box is generally used during internal development and testing of Crestron Fusion to force a database update between builds and when stored procedures or the database schema are changed and those changes need to be applied to the database
NOTE The Re-establish Replication check box is only enabled when the SQL Server Disks check boxes are selected for all three databases (such as in a three database installation) Selecting this check box stops and then re-establishes replication on the SQL Server
NOTE The naming convention for the Log database is MainDBName_LOG and the naming convention for the Report database is MainDBName_REPORT These naming conventions are enforced by the Crestron Fusion installation and cannot be changed
7 Click the Use Log Database and Use Report Database check boxes to create separate Log and Report databases These databases are optional Selecting neither stores the Log and Report data in the main database Selecting the Report database requires SQL Replication
Refer to ldquoAppendix E SQL Server Replication (Publication and Subscription)rdquo on page 46 for pre-requisites and additional information on SQL Server Replication
8 If the Log and Report databases are to be created on the same SQL Server as the Main database click Next to open the Web Service Web Client and Service Credentials window
If the Log or Report database (or both) is to be created on a different SQL Server remain on the Database Credentials window
9 To change the SQL Server for the Log database click the Different DB Server check box in the Log Database Login Credentials section This enables all of the fields in the Log Database Login Credentials section
10 Enter the hostname of the SQL server where the Log database is to be created into the Database Server field
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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11 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
12 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and shows its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
13 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
14 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
15 Click the Select SQL Log Disks window to the installation process This is covered in this document in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
16 To change the SQL Server environment for the Report database click the Different DB Server check box in the Report Database Login Credentials section
17 The Database Server requires the hostname of the SQL server where the Log database is to be created
18 Use the Windows Authentication and SQL Authentication radio buttons to set an authentication scheme appropriate to the installation If Windows Authentication is selected the Database Login ID and Database Password fields are disabled and Crestron Fusion is synchronized with the userrsquos Windows username and password If SQL Authentication is selected the Database Login ID and Database Password fields require the appropriate entries
19 Click Test Connection to verify successful authentication to SQL Server If the verification is successful a window opens stating that the database exists and showing its current schema version Click OK to dismiss If the database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
20 If the connection test is successful and the database does not exist a window opens stating that the database does not exist Click OK to dismiss A prompt is displayed later in the install process to confirm creation of the new database
21 If the connection test fails due to invalid credentials a window opens stating that an instance of SQL Server could not be found Click OK to dismiss Verify and correct the data for Database Server and Authentication Credentials and retest
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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22 Click the SQL Server Disks check box to add the Select SQL Report Disks window to the installation process This is covered in detail in ldquoAppendix D SQL Server Disk Selectionrdquo on page 43
23 Click Next to display the Web Service Web Client and Service Credentials window
Web Service Web Client and Service Credentials Window
The Web Service Web Client and Service Credentials window of the Configuration Manager is pre-populated with the information entered during the installation process This window provided in the Configuration Manager allows the user to make changes after installation if necessary
Web Service Web Client And Services Credentials Window
1 If necessary enter a new data service host name in the Data Service Host field
NOTE The Install Path field and its adjacent Browse button are disabled because the location of the Crestron Fusion installation is fixed during the install process If the Crestron Fusion install path needs to be changed it must be uninstalled and reinstalled
2 The Service Login Credentials section requires settings appropriate to local requirements
bull The Local System Account and This Account radio buttons allow a choice between using the predefined existing Local System Account (which is the built-in Network Service account) and This Account which allows the creation of an Application Pool account by enabling the App Pool Login ID and Password fields
NOTE If Media Services are to be installed the radio button for the Local System Account is disabled and an Application Pool account must be used
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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The Application Pool account created can be the same as the Local System or Network Service account or it can be a different account if there are IIS security considerations that would not apply to the Local System or Network Service accounts
bull The App Pool Login ID allows the login ID credentials for the new Application Pool to be entered
bull The Password allows the password required by the App Pool Login ID to be entered
3 Click Next to open the SQL Server Disk Selection for Crestron Fusion Database window if the SQL Server Disks check box was selected on the Database Credentials window for the Main database
NOTE Refer to ldquoAppendix D SQL Server Disk Selectionrdquo on page 43 for additional information on SQL Server Disk selection and considerations
4 Click Next to open the Save Crestron Fusion Configuration window
Save Crestron Fusion Configuration Window
5 If the changes are acceptable click Save To exit without saving the changes click Exit Once the changes have been saved a window with the message Crestron Fusion configuration has been saved is displayed
6 Click Exit to exit the Configuration Wizard The Start Services window opens
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Start Services Window
bull Click Yes to close the wizard and start the Crestron Fusion services on the server
bull Click No to close the wizard without starting the Crestron Fusion services
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Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 33
Appendix B Licensing Crestron Fusion Fusion RV and Fusion EM are licensed separately The Fusion RV Licensing window shows the license information for Fusion RV The Fusion EM Licensing window shows the license information for Fusion EM Either or both can be chosen for licensing
Be sure to reference the key code from the correct license when obtaining a site key An unlicensed serverrsquos License State is listed as Inactive and is allowed five TCP connections Once properly licensed the number of connections is unlimited If only one client is licensed the other is disabled until it is licensed separately
Fusion RV Licensing Window
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Fusion EM Licensing Window
1 To set a license click Update License The Crestron Licensing window opens
Crestron Licensing Window
If applying a new license contact an authorized Crestron representative to obtain a license key The key is copied in to the Site Key field of the Crestron Licensing window
If a previous license exists on the server where Crestron Fusion is being installed the required License Site Key is automatically applied during installation
2 If a valid site key exists on another computer it can be transferred by selecting License Fusion RV or License Fusion EM from the tree at the left side of the Configuration Manager Click Update License The Crestron Licensing window opens displaying the unlicensed server
3 Click the License Transfer radio button and then click Prepare
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
Crestron Fusion Version 93 Enterprise Management Platform
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Crestron Licensing Window On Unlicensed Server
4 The Save the license information to a file window opens Enter a name for the License Transfer File in the File name field and then click Save
Save The License Information To A File Window
5 Move the newly created License Transfer File to the server with the licensed installation of Crestron Fusion and copy it to the desktop Open the Configuration Manager and then click Update License The Crestron Licensing window opens on the licensed server
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Crestron Licensing Window On Licensed Server
6 Click Transfer Out Select the new License Transfer File and then click Open The Save the license information to a file window opens
Save The License Information To A File Window
The new License Transfer File is prepared and ready to be transferred back to the unlicensed computer
NOTE Be sure not to click Transfer In when it becomes enabled
7 Transfer the file to the unlicensed server via a network USB stick or disk
8 On the unlicensed server click Transfer In from the Crestron Licensing window
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
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Crestron Licensing Window On Unlicensed Server
9 When the Open window opens Select the saved License Transfer File and then click Open
Open Window
10 When the Open window closes click OK in the Crestron Licensing window The license has been transferred Note that the License Status on the Fusion RV Licensing window or Fusion EM Licensing window is changed to Active
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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Appendix C Capture-HD Software Installation and Testing
Installation of Wowza Complete installation instructions for Wowzareg (CaptureLiveHDtrade Streaming Server) can be found at httpwwwwowzacomforumscontentphp217installWowza
NOTE Before installing Wowza (CaptureLiveHD Streaming Server) the latest version of Java must be installed Failure to do so requires a manual edit of the Wowza Java configuration field
1 Install Wowza using the installer at httpwwwwowzacom
2 Locate the examples folder under the Wowza Media Server folder
3 Run the bat file located inside examplesSimpleVideoStreaming
4 Run the bat file located inside examplesBWChecker
5 Locate the applications folder and check the directory structure There should be a vod folder that was created as a result of running the bat file from step 3
6 Create a folder named media within the vod folder
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7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 39
7 Create a folder named test within the media folder
8 Copy the samplemp4 file from the content folder into
applicationsvodmediatest This file is used to test the Crestron Media Player web interface with the Wowza server
9 Locate the confvod folder
10 Open the Applicationxml file in the confvod folder using a text editor and
change the ltStorageDirgt tag located under ltStreamsgt to ltStorageDirgt$comwowzawmscontext VHostConfigHomeapplicationsvodmedialt StorageDirgt
11 Close and save the file
12 Start the Wowza services if they are not running Restart them if they are already running
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
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Installation of the Crestron Media Player Web Interface
1 Launch the installation wizard The Welcome to the Crestron Media Player Setup Wizard window opens
bull For x86 machines use CrestronMediaPlayerSetup32msi
bull For x64 machines use CrestronMediaPlayer64msi
Welcome To The Crestron Media Player Setup Wizard Window
2 Click Next The Select Installation Address window opens
3 Enter the virtual directory in Virtual directory field This is the name used in the browser URL By default it is CrestronMediaPlayer
4 Select the Application Pool By default DefaultAppPool is selected
Select Installation Address Window
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 41
5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
Crestron Fusion Version 93 Enterprise Management Platform
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
Enterprise Management Platform Crestron Fusion Version 93
44 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
Crestron Fusion Version 93 Enterprise Management Platform
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
Enterprise Management Platform Crestron Fusion Version 93
46 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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5 Click Next to begin the installation The Confirm Installation window opens
Confirm Installation Window
6 A physical directory is created called inetpubwwwrootCrestronMediaPlayer and all required files are placed in that directory and its sub directories
Testing Wowza 1 To test if the Wowza services are running open a web browser and use the
following URL http[wowza-ip-address]1935
ldquoWowza-ip-addressrdquo is the IP address of the server running Wowza Media Server (for example httpmy-capture-server1935)
A successful response should return something similar to the following Wowza Media Server 2 Developer 224 build27452
To test the Crestron Media Player web interface with Wowza a sample MP4 video file is installed by Wowza
2 Locate the content folder under the Wowza Media Server installed location
3 Copy the samplemp4 file from that folder to applicationsvodmediatest
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4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
42 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
4 Locate the Crestron testxml meta-data file that was installed with theCrestron Media Player web interface The file is located in theinetpubwwwrootCrestronMediaPlayermediatest folder
5 Modify the following fieldltNetConnectionURLgtrtmplocalhostvodmedialtNetConnectionURLgt
Replace localhost with either the machine name where Wowza was installed or a resolvable domain (for exampleltNetConnectionURLgtrtmpcrestron_streamingcomvodmedialtNetConnectionURLgtltNetConnectionURLgtrtmpsvr-crestreamvodmedialtNetConnectionURLgt)
6 Use the following URL to test the Crestron Media Player with the Wowzaserver http[your-web-server]CrestronMediaPlayercplayerhtminfo=mediatesttestxml
ldquoYour-web-serverrdquo is the server where Crestron Media Player was installed(for example httpcrestronmediacomCrestronMediaPlayercplayerhtminfo=mediatesttestxml)
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Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 43
Appendix D SQL Server Disk Selection The SQL Server Disk Selection windows allow Crestron Fusion performance to be improved by separating the physical disk locations of each filegroup for the three Crestron Fusion databases Main Database Log Database and Report Database For a small installation separate disk drives should not be necessary
The order in which the SQL server disk selection windows display depends on the order in which the SQL Server Disks check boxes were selected for each database in the Database Credentials window
SQL Server Disk Selection For Crestron Fusion Database Window
1 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or on a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
2 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Log database has been selected the SQL Server Disk Selection for Fusion LOG Database window opens
Enterprise Management Platform Crestron Fusion Version 93
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
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112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
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(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
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(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
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This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
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SQL Server Disk Selection For Crestron Fusion Log Database Window
3 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
4 When selections have been completed click Next If the SQL Server Disks check box on the Database Credentials window for the Report database has been selected the SQL Server Disk Selection for REPORT Database window opens
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SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
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Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
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database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 45
SQL Server Disk Selection For Report Database Window
5 Click the drop-down list adjacent to each filegroup and choose the destination for that filegroup Keep in mind the storage and performance requirements of the installation
Each drop-down list displays the available drives (either locally or over a network) and the free space on each drive
NOTE This window is provided to maximize Crestron Fusion storage and performance by allowing the various filegroups to be isolated on their own dedicated drives or drives with sufficient storage capacity
Enterprise Management Platform Crestron Fusion Version 93
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Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 47
Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
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Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
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Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
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66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
46 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Appendix E SQL Server Replication (Publication and Subscription)
Replication is the process of sharing information between databases (or any other type of server) to ensure that the content is consistent between systems Replication is normally used to increase the number of database servers available to clients thereby reducing the load on each Records written to the Main database are moved to the Reporting database through replication Records written to the Log database are moved to the Reporting database through stored procedures Generating reports from a reporting database ensures that the primary database is not impacted by potentially large report queries
If all three databases (crestronroomview crestronroomview_Log and crestronroomview_Report) are on a single SQL server which is the simplest case then the first four bullet points below are the most important to review
If all three databases are being used with the Use Local Database and Use Report Database check boxes on the Database Credentials window selected replication is set up and Crestron Fusion Reporting works
If only the main database crestronroomview is being used and the Use Local Database and Use Report Database check boxes are not selected replication is not set up and Crestron Fusion Reporting does not work
Failure to comply with the information below results in a Crestron Fusion installation where Reporting does not work
bull The SQL Server account that Crestron Fusion is being installed under must be sysadmin on the SQL Server
bull The SQL Server Service account must have adequate permissions to perform the following steps
Create REPLDATA directory if it does not already exist
Grant full access of the REPLDATA directory to the SQL Server Service Login account
Start the SQL Server Agent if it is not already started
bull Installing Crestron Fusion requires sysadmin privileges on the SQL Server
bull The service account that runs the SQL Server service must have full control of the REPLDATA directory
bull If any of the three databases reside on a physically different SQL Server or even a different SQL Server instance on the same server REPLDATA must be a shared directory named REPLDATA
bull If any of the three databases reside on a physically different SQL Server and the SQL Servers are in different Windows Domains a Domain trust must exist so that the scheduled jobs have adequate permission to run
bull The SQL Agent service must be running and set to automatic
Typically the REPLDATA directory is created in the path of SQL Serverrsquos data as shown on the following page This occurs when SQL Server is installed
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 47
Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
Enterprise Management Platform Crestron Fusion Version 93
48 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
50 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 47
Repldata Directory Location
If the SQL Server service is running under the Local System account be sure that the Local System account has full control of the REPLDATA directory
Repldata Properties Window
Enterprise Management Platform Crestron Fusion Version 93
48 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
50 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
48 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Appendix F Advanced Installation In some cases it is desirable to isolate the Log and Report databases on separate SQL servers to avoid performance issues The following explains the procedure for choosing and setting up those alternate servers
1 To change the SQL Server for the Log database click the Different DBServer check box in the Log Database Login Credentials section Thisenables all of the fields in the Log Database Login Credentials section
2 Enter the hostname of the SQL Server where the Log database is to becreated into the Database Server field
3 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
4 Click Test Connection to verify successful authentication to the SQLServer If the verification is successful a window opens stating that thedatabase exists and shows its current schema version Click OK to dismissIf the database is not the current schema version a prompt is displayed laterin the install process to confirm upgrade of the database to the currentschema version
5 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
6 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
7 Click the SQL Server Disks check box to add the Select SQL Log Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
8 To change the SQL Server environment for the Report database click theDifferent DB Server check box in the Report Database LoginCredentials section This enables all of the fields in the Report DatabaseLogin Credentials section
9 Enter the hostname of the SQL server where the Log database is to becreated into the Database Server field
10 Use the Windows Authentication and SQL Authentication radio buttonsto set an authentication scheme appropriate to the installation If WindowsAuthentication is selected the Database Login ID and DatabasePassword fields are disabled and Crestron Fusion is synchronized with theuserrsquos Windows username and password If SQL Authentication isselected the Database Login ID and Database Password fields require theappropriate entries
11 Click Test Connection to verify successful authentication to SQL Server Ifthe verification is successful a window opens stating that the databaseexists and shows its current schema version Click OK to dismiss If the
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
50 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 49
database is not the current schema version a prompt is displayed later in the install process to confirm upgrade of the database to the current schema version
12 If the connection test is successful and a database does not exist a windowopens stating this Click OK to dismiss A prompt is displayed later in theinstall process to confirm creation of the new database
13 If the connection test fails due to invalid credentials a window opensstating that an instance of SQL Server could not be found Click OK todismiss Verify and correct the data for Database Server andAuthentication Credentials and retest
14 Click the SQL Server Disks check box to add the Select SQL R Diskswindow to the installation process This is covered in detail in ldquoAppendixD SQL Server Disk Selectionrdquo on page 43
15 If selections are complete click the Save Configuration link in the menuand then click Save to commit the changes
Enterprise Management Platform Crestron Fusion Version 93
50 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
50 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
Crestron Software End-User License Agreement Thank you for using Crestron Software By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You agree to be bound by this License Agreement (the AGREEMENT) which is a legal contract between You (either an individual or a single business entity) and Crestron Electronics Inc (Crestron)
PREAMBLE
A You (ldquoEnd-Userrdquo) agree to the ldquoLicense Terms and Conditionsrdquo listed below by downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed
B By downloading installing or using this software or any portion thereof or using the Crestron Server on which this software is pre-installed You represent that You are an authorized End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron
C If You do not accept the terms of this AGREEMENT (i) DO NOT install andor use the software or use the Crestron Server on which the software is pre-installed and (ii) Return the Crestron Server and all software installed thereon all media and all other documentation and materials associated with the Crestron Server and Software to Crestron
LICENSE TERMS AND CONDITIONS
1 DEFINITIONS
As used in this AGREEMENT Capitalized terms not defined above shall have the following definitions
11 ldquoAdd-On Softwarerdquo means any Crestron Software or Software components that function or execute with one or more Third-Party Programs
12 ldquoCrestronrdquo means Crestron Electronics Inc located at 15 Volvo Drive Rockleigh New Jersey 07647
13 ldquoCrestron Network Communication protocolsrdquo mean certain communication protocols developed by Crestron to provide compatibility with the Software products
14 Crestron Server means the hardware on which the Software is pre-installed
15 ldquoDeveloprdquo (or any conjugation thereof) means author conceive create discover design engineer prepare reduce to practice or otherwise develop
16 ldquoDevicerdquo means computer network compatible devices produced by a manufacturer from time to time and that are licensed by Crestron under a separate agreement to use Crestron Network Communication protocols
17 ldquoDistributerdquo (or any conjugation thereof) means sale license distribute provide online access or otherwise make available (or such conjugation as the context may require)
18 ldquoEffective Daterdquo means the date that the End-User has accepted this AGREEMENT such as by checking the ldquoI Agreerdquo checkbox
19 ldquoEnd-Userrdquo ldquoYourdquo (or the possessive thereof) means the individual or single business entity that has entered into this AGREEMENT with Crestron
110 ldquoManufacturerrdquo means the person or entity that manufactures the Device that is licensed by Crestron under a separate agreement
111 ldquoPartyrdquo (or the plural thereof) means the parties to this AGREEMENT specifically Crestron andor an End-User who agrees to use the Software to operate a licensed Device in accordance with this AGREEMENT
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 51
112 ldquoSoftwarerdquo means management software such as Crestron Fusionreg Crestron RoomViewreg Express Software Crestron RoomViewreg Server Edition Software Crestron RoomView Add-On Software or firmware provided by Crestron under this AGREEMENT and includes as applicable associated media printed materials and lsquoonlinersquo or electronic documentation
113 ldquoThird-Party Softwarerdquo or ldquoThird-Party Programrdquo means any software that is written developed or produced by a company other than Crestron
2 LICENSE AND OWNERSHIP
21 Ownership The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing unless applicable law gives You more rights despite this limitation You may use the Software only as expressly permitted in this AGREEMENT
22 License Grant Subject to the terms of this AGREEMENT and provided that the Software is used only for the purpose of operating licensed Devices and that You shall not use the Software for any other purpose Crestron hereby grants You and You hereby accept a non-exclusive non-sublicensable non-transferable limited license to use the Software
(a) in machine readable object code as provided by Creston on a central processing unit (CPU) owned or leased or otherwise controlled exclusively by You and
(b) only as authorized in this AGREEMENT and in accordance with any related explanatory files and written materials provided by Crestron directly or indirectly (via distributors) in the download file package containing the Software (or on the CD-ROM or other file transfer means)
23 Backup Copy You may make one backup copy of the Software provided by Crestron under this AGREEMENT You may use the one Backup Copy only to reinstall the Software
24 Sublicense You may not sublicense or otherwise transfer or assign any interest in or to the Software to any third parties
25 Copyright
(a) The Software is protected by copyright laws and international treaty provisions Therefore You must treat the Software like any other copyrighted material subject to the provisions of this AGREEMENT
(b) All title and copyrights in and to the Software (including without limitation any images photographs animations video audio music text and applets incorporated into the Software) the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers
26 Trademarks Crestron the Crestron logo Crestron Fusion Fusion Roomview and Crestron RoomView are registered trademarks of Crestron Electronics Inc in the United States andor other countries You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy
27 Submissions Should You decide to transmit to Crestrons website by any means or by any media any materials or other information (including without limitation ideas concepts or techniques for new or improved services and products) whether in the form of information feedback data questions comments suggestions or the like
(a) You agree such submissions are unrestricted and shall be deemed non-confidential and
(b) You automatically grant Crestron and its assigns a non-exclusive royalty-free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same
28 Reservations All rights not expressly granted in this AGREEMENT are reserved by Crestron No additional rights whatsoever (including without limitation any implied licenses) are granted by implication estoppel or otherwise
3 LIMITATIONS AND OBLIGATIONS
31 Authorized Parties
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
52 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
(a) You must be an End-User of a Device obtained in the normal course of business from a Manufacturer or a Manufacturerrsquos authorized representative or dealer who is licensed by Crestron to implement the Crestron Network Communication Protocols in order to install or use the Software
(a) If You are a business or organization You agree that upon request from Crestron or its authorized agent You will within thirty (30) days of the request fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid license(s) from Crestron
32 Delivery of Crestron Software As soon as practicable after You have accepted this AGREEMENT Crestron will deliver to You in the form of an Internet file download CD-ROM or through other appropriate means
(a) a copy of the Software and
(b) related explanatory files and written materials
33 Restrictions You or any third party may not
(a) sell lease lend rent or distribute (including through the Internet) the Software
(b) use the Software for any purpose other than for operating licensed Devices
(c) attempt to discover any underlying ideas or algorithms used by Crestron to Develop the Software through reverse engineering de-compilation or disassembly of the Software or
(d) remove alter or obscure any product identification copyright trademark or other intellectual property notices embedded within the Software or included in any related explanatory files and written materials provided by Crestron
34 Support Services Crestron may but is not required to provide You with limited commercially reasonable Support Services to support Your use of the Software
(a) Crestron shall only provide the Development Support Services when available and competent personnel of Crestron are available to provide such support In any event Crestron undertakes to reply to Your e-mails and telephone calls within a reasonable time
(b) Crestronrsquos Support Services may only be availed of for problems and issues arising from the Software andor from the use thereof
35 Automatic Software Updates The Software may communicate with Crestron servers from time to time to check for available updates to the Software such as bug fixes patches enhanced functions missing plug-ins and new versions (collectively Updates) By installing the Software You agree to automatically request and receive Updates All such updates to the Software are subject to the terms of this AGREEMENT
4 PRIVACY POLICY
41 Software Registration Download andor operation of Software requires You to register by providing certain information and to accept this AGREEMENT
42 End-User Data Base Crestron will maintain a database of all registered End-Users including contact information
43 Crestron Privacy Policy As a condition of downloading and using the Software You agree to the terms of the Crestron Privacy Policy at httpwwwcrestroncomprivacy_statementasp which may be updated from time to time and without notice
5 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
51 Warranty Disclaimer
(a) Crestron specifically disclaims any and all representations and warranties either express or implied including those of MERCHANTABILITY MECHANTABLE QUALITY NON-INFRINGEMENT OF THIRD-PARTY RIGHTS and FITNESS FOR A PARTICULAR PURPOSE
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 53
(b) Except as otherwise expressly provided herein the Software is provided on an ldquoas isrdquo basis without warranty of any kind More specifically Crestron disclaims any warranties that the Software will meet End-Userrsquos requirements or that the operation of the Software including any associated software will be uninterrupted or error-free
52 Limit of Liability In no event will Crestron be liable to You for any loss of use interruption of business or any direct indirect special incidental or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract tort (including negligence) strict product liability or otherwise even if Crestron has been advised of the possibility of such damages
53 Interpretation of Warranty Disclaimer and Liability Limitation If the disclaimer of warranty and limitation of liability provided herein cannot be given local legal effect according to their terms a reviewing court shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Software
6 GENERAL PROVISIONS
61 Governing Law and Dispute Resolution This AGREEMENT shall be governed and construed in accordance with the laws of New York United States without regard to conflicts of laws principles In any action to enforce this AGREEMENT the prevailing Party shall be entitled to reasonable costs and reasonable attorneysrsquo fees from the non-prevailing Party In the event of any dispute arising between the Parties under this AGREEMENT the Parties agree that such dispute shall be resolved informally if possible and failing an informal resolution then through binding arbitration
(a) For the avoidance of doubt nothing in this Section (Governing Law and Dispute Resolution) shall prevent either Party from seeking injunctive relief from a court of appropriate jurisdiction
(b) All disputes arising out of or in connection with this AGREEMENT shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules
(c) The arbitration proceeding shall be conducted in New York City New York
(d) The language to be used in the arbitration proceeding shall be English
(e) The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this AGREEMENT
62 Injunctive Relief Each Party acknowledges that its breach of this AGREEMENT may cause irreparable damage to the other Party and hereby agrees that the other Party shall be entitled to seek injunctive relief under this AGREEMENT by a court of competent jurisdiction
63 Compliance with Laws The Software technology is of US origin for purposes of US export control laws
(a) You agree to comply with all applicable international and national laws and regulations in using the Software provided under this AGREEMENT including the US Export Administration Regulations as well as end-user end use and destination restrictions issued by US and other governments
(b) You are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods and
(c) You are certifying that You are not otherwise prohibited from receiving the Software
64 Headings The insertion of headings and the division of this AGREEMENT into sections and articles are for convenience only and shall not affect the interpretation hereof
65 Entire Agreement
(a) This AGREEMENT constitutes the entire agreement between You and Crestron with respect to the subject matter hereof and supersedes all prior and contemporaneous representations understandings andor agreements whether oral or written relating to the subject matter hereof
(b) All prior or contemporaneous representations understandings or agreements whether oral or written that are not expressly set forth within this AGREEMENT are hereby deemed waived superseded and abandoned
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Enterprise Management Platform Crestron Fusion Version 93
54 bull Enterprise Management Platform Crestron Fusion Version 93 Installation Guide ndash DOC 7462B
66 Severability The invalidity or unenforceability of any provision of this AGREEMENT shall not affect any other provision of this AGREEMENT and the remaining provisions shall continue with the same effect as if such unenforceable or invalid provision had not been included in this AGREEMENT
67 No Third Party Beneficiaries This AGREEMENT is for the benefit of and will be enforceable by the Parties only This AGREEMENT is not intended to confer any right or benefit on any third party No action may be commenced or prosecuted against a Party by any third party (including without limitation affiliates) claiming as a third party beneficiary of this AGREEMENT or the Licenses granted herein
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Fusion Version 93 Enterprise Management Platform
Installation Guide ndash DOC 7462B Enterprise Management Platform Crestron Fusion Version 93 bull 55
This page is intentionally left blank
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice
Crestron Electronics Inc Installation Guide ndash DOC 7462B 15 Volvo Drive Rockleigh NJ 07647 (2035617) Tel 888CRESTRON 0714 Fax 2017677576 Specifications subject to wwwcrestroncom change without notice