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Crg using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew...

Date post: 14-May-2015
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Andrew Waters - CRG Andrew is the Chairman of China Retail Group and has more than 20 years’ experience as an investment banker in China. Andrew is currently focusing on retail and logistics in China and will introduce how e-commerce can be a cost effective market entry for China.
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Page 1: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters
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Page 3: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Chinese consumers are starting to

spend & will create one of the

world’s largest retail markets

China’s consumer economy has

been likened to that of the USA,

developing from the 1970s where

many consumer brands started

from this time to dominating the US

market by building their brands &

distribution through this consumer

growth cycle

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There are over 650 cities in China with considerable growth in the secondary

& third tier cities with over 120 cities with a population of over 1 million

people. China has several different economic cycles developing at different

stages & paces.

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The Chinese are transforming from

savers to spenders in this generation.

They have adopted the approach

what about me

They are gaining assess to credit

cards and facilities.

They are very aware of brands and

what they want

The evolving Chinese consumer is

growing is maturing in an online

environment.

Page 6: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Why E-Commerce to Enter China?

Only way to reach consumers

across China

Effective way to operate on a low

cost model

More effective stock controls

Removes risks of dealing with:

Property leases

Staff training & issues

Fakes

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For the cost of a Shop Fit-Out, a Retailer can set up an e-

commerce response that can service 500 cities in China

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Source: alibaba.com

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Know where your customers are across China

Access to sales channels that can touch your

customer

Access to distribution that reaches your customers

Access to payment gateways that link to your targeted customers that

reach these clients

Retail Success

Awareness of where the current market is & how fast changes take place is crucial for

Retailers entering China, as this could be very different from international trends. You

don’t have to be the largest international brand to succeed, though you have to be smart

on how you enter & service China.

Page 16: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Today’s E-Commerce in

China is dominated by

the Alibaba Group.

There is a shift with

consumer towards more

specially websites that

focus on market sectors.

Sales are also starting to

increase in stand alone

websites that have

effective social media

support

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For Retailers entering China,

they must first:

1) Decide who and where their

customers are

2) Decided what products are

really suitable and the

range accordingly

3) Retailer needs to decide if

they want to establish their

own operation or use an

integrated agent 18

Page 19: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Retailers must then decide what

channels best suit their products &

services. CRG recommends:

Start with a Tmall managed shop

as a product response whilst the

retailer builds its own e-commerce

website & thereafter bolt-on

specialist channels.

This can be done as a stand-alone

arrangement by the retailer setting

up in China or using an end-to-end

service provider/agent

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Page 20: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Look at the most efficient brand

building strategies.

Keep up on ongoing product

development to keep up the

incredibly fast changing market.

Best to remember to think

INTERNATIONAL, though act

LOCAL

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CRG can provide consulting to a standalone e-commerce sales & support

solution that can also include full back-end fulfillment and an end-to-end

solution

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“The Question is:

Can you ignore what is evolving in the retail sector

China & can you ignore what your competitors might do in China”

Page 23: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

E-commerce is one of the

only ways that a retailer

can reach and connect to

its targeted consumers

across China on a low

cost operating model.

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CRG is a multi-channel retail services company that has the ability

to assist retailers enter China through a multi-channel & network

approach

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“CRG’s operating model is to use its sales and distribution channels to partner with retailers and

brands to link them to consumers in China through a multi-channel approach.”

Page 27: Crg   using e-commerce to expand into china australia seminar -29 jan 2014 china retail group-andrew waters

Through its sales, marketing and logistics channels, CRG can offer

international retailers both a stand-alone or a broader multi-channel

approach for end-to-end retail e-commerce, sales & distribution services to

facilitate or support their growth in China.

Our E-Commerce division provides combined services allowing retailers

who are not present in China to have a full stand-alone sales and

distribution response to enter China without the need to build a full service

operation in China.

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To maximise Sales selecting the right partner to work with that has, the local knowledge,

relationships, connections, and local expertise are the primary ingredients for success.

Given the bureaucratic nature and ever changing picture in China, anything else will lead

to significant problems. CRG are the right partner.

CRG prides itself with the following capabilities:

Multi-channel capability

Unique E-Commerce capability

National licence for fulfilment

Different solutions tailored to customers to maximise sales

Ability to collect payment using various methods for Chinese consumers

Local Marketing expertise

Flexible approach to the commercials

The logistics infrastructure

A Customer Portfolio

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Andrew Wyles Waters, Chairman CRG China Retail Group

Investments & Strategic Partnerships T: +852 6117-8852

E: [email protected]

Wing-Yun Wong, Hong Kong E: [email protected]

Mike Woodall, London

China Retail Logistics Limited E: [email protected]

Sunny Yu, China

E-Commerce Sales Solutions E: [email protected]

1901, 19/F, The Centrium

60 Wyndham Street Central, Hong Kong

W: www.chinaretailgroup.com

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For more information on retailing in China, visit: www.chinaretailgroup.com where briefing papers and presentations are available for download

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THE END


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