1. @johndeveney @deveneynola@johndeveney @devenenola What is a Crisis John Deveney ABC, APR, Fellow PRSA deveney.com @johndeveney @deveneynola #CrisisPR

2. ABC, APR, FELLOW PRSA Immediate need for information You cant control a Crisis @johndeveney @deveneynola #crisisPR

3. A crisis isnt Tornado Flood Fire Scandal Identify @johndeveney @deveneynola #crisisPR

4. A crisis is not being able to provide minimal level of service need and expected Not being able to grow company as expected Stands between you and your mission and your ability to deliver your mission Identify @johndeveney @deveneynola #crisisPR

5. Growth Stability Commitment to community Employees that work with you Reputation License to operate Identify @johndeveney @deveneynola #crisisPR

6. Smallest detail can create a new crisis Mismanaged information @johndeveney @deveneynola #crisisPR

7. Prepare in advance Control Start early Manage @johndeveney @deveneynola #crisisPR

8. Time for opportunity Time for threat Crisis @johndeveney @deveneynola #crisisPR

9. @johndeveney @deveneynola@johndeveney @devenenola What is a Crisis John Deveney ABC, APR, Fellow PRSA deveney.com @johndeveney @deveneynola #CrisisPR