BOMBARDIER CRJ SERIE S ISAR 2011-09
1 | P a g e
In-Service Activities Report Issue 2015-07
CRJ Series
ISAR
IFLYBOMBARDIER
In the
Spotlight
In-Service Activities Report Issue 2016-06
Boliviana de Aviacón is on a mission to connect their entire country, and their “Regional BoA” project shows no signs of slowing down.
story, page 5
Introducing our new, recurring “Digital Data Communications” section.
Read more from our Publication Services
team on page 19.
CRJ SERIES ISAR 2016-06 - Page 2
Jeffrey MacDavid Director, Technical Publications
1-450-476-7810
Francine Van Erum Manager, Customer Services,
Americas 1-450-476-7570
Robert Duffield Senior Director, Technical Services
1-416-375-3538
Martin Elliott Senior Director, Regional Support and C Series Service Introduction
1-416-375-3177
Rob Burdekin Regional Director, South East Asia
& Australasia 27 (0) 71-427-0196
Simon Heaton
Director, Program Management Office, Customer Services
1-416-373-7915
David Nicholson Director, Customer Services
1-65-6592-5746
Alex Jaglowitz Director of Material Services
1-416-373-7915
Herman Bijl Manager, In-Service
Engineering – Systems 1-450-476-7792
Chris Burrell
Manager, Customer Services, Americas
1-416-373-7954
Steve Crofton Manager, Technical Publications
1-450-476-7642
Martin Cudina Manager, In-Service
Engineering, Structures Acting 1-450-476-7642
David Young Manager, Fleet Services
1-416-375-3914
From the Editor
The ISAR EST. 1989
Online www.iflybombardier.com
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Editor in Chief Adam Amato [email protected]
416 373-7887
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The In-Service Activities Report (ISAR) is a monthly technical newsletter which provides a forum for sharing in-service experiences. The document includes discrepancies that have been experienced and reported by operators, and action taken on other noteworthy maintenance tips.
Additionally, the ISAR provides routine notification of items of interest and significance that have occurred since issuance of the previous edition. It also provides updates regarding customer services and support initiatives within Bombardier. The ISAR is intended to be read by all in the operator’s organization who are concerned with maintenance support and operation of the aircraft.
Important Note: Material appearing in this ISAR is to be considered valid as of the date of publication. Operators concerned with the current validity and possible implications of a specific article in the ISAR
should contact the Technical Help Desk, toll free in North America at: +1-844-CRC-CRC0 (+1-844-272-2720), or direct at: +1-514-855-8500, or by email: [email protected].
For additional information on any of the in-service items covered in the ISAR, please contact your local Bombardier Commercial Aircraft Field Service Representative, the Technical Help Desk or the appropriate staff member noted below:
Yogesh Garg Manager, Customer Services,
India RSO Acting 1-22-6124-1805
Vesna Kostadinovic Manager, Regional Alignment & Customer Services, Americas
1-416-375-3574
Paul J. Thompson Director, Customer Services, Europe, Africa, Middle East,
Russia & CIS 49-151-5822-5408
Patrick Bertrand Manager, Customer Services -
Australia 61-2-9667-8600
Paul Hamill Manager, Mobile Repair Team
1-416-375-3620
Subeer Kapoor Manager, Customer Services,
Singapore RSO 9122-6124-1801
Stephen Kelly Manager, Customer Services,
Russia and CIS 7-495-775-1830
Roman Kuryluk Manager, Entry-Into-Service
1-416-373-5295
Alex Li Manager, Shanghai Regional
Support Office 86-21-5172-8324
Bertram Martin
Manager, Customer Services, Tokyo RSO
81-3-5708-7337
Peter Osborne Manager, Maintenance Programs
& Planning 1-416-375-4007
Robert Mobilio
Director, In-Service Engineering and Technical Support
1-416-373-7937
Daniel Parente Manager, Technical Help Desk
1-450-476-5857
Khalid Khan Manager, Maint. Engineering, Project Mgmt & Governance
1-416-375-3357
Mohammad Khan Manager, Maintenance Data
Analysis & Aircraft Economics 1-416-375-3357
Dario Leone Director, In-Service Supplier Mgmt.,
Warranty & Fleet Services
1-416-373-5295
Mervyn Lynn Director, Customer Services,
Americas 1-416-373-7915
Paul Doiron Senior Program Manager, CRJ
Series, Customer Services 1-450-476-7804
Allison Batt
Manager, Material Services Americas
1-416-375-7676
Royston Simon Manager, Johannesburg Regional Support Office
27-(0)11-100-5466
Firas Saleh Director, Commercial Aircraft
Training 1-514-344-7018
Ross Hitchins Manager, Customer Services,
Americas 1-416-375-3454
Harlan Simpkins Chief Customer Liaison Pilot,
Customer Services 1- 416-375-4278
CRJ SERIES ISAR 2016-06 - Page 3
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CRJ SERIES ISAR 2016-06 - Page 4
Maintenance and Flight Manual Revision Schedules
CRJ100/200 – page 16 CRJ700/900/1000 – page 17
0002 Introducing Our New, Recurring Digital Data
Communications (DDC) Section
All Series page 19
Technical Publications News
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CRJ100/200 – page 20 CRJ700/900 – page 21 CRJ1000 – page 22
Maintenance Engineering News
CRJ Series ISAR
Issue 2016-06 Click the underlined title of any
article to be taken there directly.
Recently Released Documents CRJ100/200 – page 23 CRJ700/900/1000 – page 24
On page 5, read up on how Boliviana de Aviacón has begun
connecting passengers from all over the country.
Recently Released Documents
2016 Event and Conference Calendar All Series – page 25
Upcoming Events
Table of Contents
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General and Technical Articles
0001 Boliviana de Aviacón’s Plan to Link its Home
Country by Air
CRJ200 page 5
0100 Fault Isolation Improvements
All CRJ Series
page 6
3250 NWS Auto-rigging Inhibited
CRJ700/900/1000 page 8
3400 ADS-B Current Fault and EICAS Status Messages
CRJ700/900/1000 page 10
5123 Underfloor Structure
FS280-FS437 – Corrosion Protection
CRJ700/900/1000
page 11
5131 Clarification Regarding Aeroshell Grease 33MS
Versus Aeroshell 64
All CRJ Series
page 14
5741 Generic Repair to Slat Tracks USING HVOF
Thermal Spraying
CRJ700/900/1000
page 15
*New Section!
CRJ SERIES ISAR 2016-06 - Page 5
Back to Table of Contents Cover Story – Boliviana de Aviacón
0001 Applicability: CRJ200
Boliviana de Aviacón’s Plan to Link its Home Country by Air
Details contributed by: Engineer Ronald Casso C., General Manager, Boliviana de Aviación; and Nick Del Vecchio, Field Service Representative
For more information regarding Boliviana de Aviacón, you can head to: https://www.boa.bo/BoAWebSite/
You can also follow Boliviana de Aviacón on Facebook, and on Twitter @BoABolivia.
Many airlines worldwide take a pride in the communities that they serve, both large and small. Not only do they call these regions home, but it is where the vast majority of their passengers do as well. Boliviana de Aviacion (BoA), the Bolivian state airline, is no different.
Through a project called "Regional BoA," Boliviana de Aviacion is looking to link its home country while growing its commercial air flights. Ultimately, the initiative is meant to provide air transportation at the highest levels of quality and safety to all intermediate cities in Bolivia.
Yet to discuss the airline’s future, it is important to know its past.
BoA was born on October 24, 2007, and began its operations in 2009, flying the principal routes within the country (Cochabamba, La Paz and Santa Cruz). After finding success on these routes, the company began operating to Tarija, Sucre and Cobija as well. Continuing this ambitious route expansion, on May 14, 2010, BoA started flying internationally to Buenos Aires, Argentina and to Sao Paulo, Brazil. Two years later, operations began in Madrid, Spain, followed shortly afterwards with a new route to Miami, USA.
These decisions were made in large part due to the growth in interest in commercial air flights within the region, which meant a considerable increase in passengers who were looking to travel by air to different locations within the country. BoA saw this as a wonderful opportunity to integrate Bolivia, and their eyes are still firmly fixed upon that goal. This is why "Regional BoA" was created, opening new routes to: Uyuni, Rurrenabaque, Guayaramerín, Oruro, Potosi, Riberalta, Yacuiba, Puerto Suarez and Chimoré.
Yet reaching this target meant that the airline would need more aircraft to boost capacity. BoA’s search led them to Bombardier’s CRJ200 aircraft, a decision that was made due to the airline’s belief that the aircraft is more efficient than its peers of the same capacity, and boasts numerous advantages for operating within the region. The fact that the CRJ200 has the capacity to transport 50 people made it ideal for BoA’s new secondary markets. The airline took two.
The next stage of the “Regional BoA” project will see them adding even more aircraft, further increasing tourist destination options within the country. Yet the airline will only continue to grow if it ensures that it can do so properly. This is why BoA has continued to raise its own internal quality and safety standards, treating its main routes and secondary ones with equal importance. With a plan like this, the company believes it can continue to grow throughout Bolivia, If their past success is any indicator, they are well on their way.
CRJ SERIES ISAR 2016-06 - Page 6
Technical Articles
0100 Applicability: All CRJ Series
Fault Isolation Improvements
Contributed by: Peter Baker, Field Service Representative
Back to Table of Contents
Over the years, there have been many FIM improvements completed. The majority of these FIM changes are driven by recommendations from the Aircraft Economics Working Group (AEWG), while others have been driven by recommendations from the Technical Steering Committee (TSC). After experiencing several projects firsthand, this article will highlight a few recent FIM improvements/rewrites that we believe can have a significant impact on fault isolation and rectification.
CRJ200/700/900 Phase IV
The creation of a team for this group was driven by a request from the TSC after reviewing the DR (Dispatch Reliability) information for the Passenger Door System. It was determined that the door and its subsystems had a substantial impact on operator DR. The team consisted of participants from several operators, along with Field Service Representatives (FSRs) and members of In-Service Engineering and Technical Publications. The team reviewed approximately two years’ worth of operator data to define the main drivers. From this we created the following five main FIM subjects. A number of the new procedures have been issued out as temporary revisions and will be included in the appropriate FIMs during the next revision cycle:
1. Passenger door does not close.
2. Passenger door does not open.
3. High loads on the outer handle.
4. Green marks not aligned when passenger door is closed and latched.
5. Passenger door squealing noise in flight.
With each scenario, we generated a troubleshooting flowchart to follow, along with yes/no answers. The format, complete with prerequisite information, is the same as before, but we have replaced pages of wording with easy-to- follow flowcharts. Drafts of the revised flow charts were validated by several operators prior to publication. I would encourage you to use the new format, and I believe it will assist you in identifying and rectifying the defect much easier than before.
CRJ200 HSTAB
This working group was formed via the AEWG after reviewing the data showing the HSTAB as being a main driver of operator DR. This team was also comprised of operators, FSRs, and ISE and Technical Publications representatives. The following flowcharts have been generated to simplify troubleshooting:
1. Stab Trim/Mach Trim Caution Message.
2. Stab Trim will not engage.
3. Stab Trim Channel dis-engage.
4. Mach Trim Caution Message.
5. Config Stab Warning Message.
Along with these FIM changes, we have also added a Harness Configuration troubleshooting procedure, as well as a new AMM task for the testing of the HSTCS switches. Once again, a number of the drafts have been validated in the field with several operators prior to being sent to Technical Publications. All these changes will be published shortly through temporary revisions to the CRJ200 FIM, and will not be included in the next revision of the CRJ200 FIM later this year.
CRJ200 Gear Disagree
Again, based on operators’ reliability numbers and ODI (Operation Difficulty Interruption) events, a request was
CRJ SERIES ISAR 2016-06 - Page 7
Technical Articles
made to review and improve the FIM 32-60-09. A complete review was concluded, with input from operators along with FSRs and ISE. The current FIM is 80 pages in length, and approximately 60 changes have been recommended. The changes are currently with ISE and Technical Publications for review and inclusion into a future FIM revision. CRJ200 Flap Fail Approximately one year ago, a complete rewrite of the CRJ200 flap FIM was concluded, and results have proven positive. The revised FIM allows the technician to identify the fault with a higher degree of accuracy, and fault rectification is improved with fewer repeat events. Several operators, along with the FSR Team and ISE, were involved in this project. There are currently a number of FIM improvements underway and I would encourage operators to get involved with these worthwhile projects. For more information about the ongoing FIM projects, you can contact your local FSR, or a member of the TSC or AEWG. Most operators have representation within these groups.
CRJ SERIES ISAR 2016-06 - Page 8
Technical Articles
3250 Applicability: CRJ700/900/1000
NWS Auto-rigging Inhibited
Contributed by: Claude Perron, Field Service Representative
Back to Table of Contents
Bombardier was recently involved in the troubleshooting of a Nose Wheel Steering (NWS) issue, and would like to share what was learned. A CRJ700 was in the hangar for a few days for various maintenance activities. During that period, the NWS ECU was removed to service another aircraft on the line. A new NWS ECU was received and installed, but maintenance was unable to Autorig the new unit per AMM procedure, since an AUTORIGGING INHIBITED message was always showing. No other maintenance performed on the airplane should have affected the NWS system, so it should have been a straightforward install and test. Following the instructions provided in AMM task 32-51-05-820-801 for capturing the RVDT's value into the new ECU, the end result was always an Autorigging Inhibited message, although the preconditions were met and the Rudder RVDT position was within tolerance, as shown in the MDC Rigging page. The other odd indication at this point was that the STEERING INOP message was posted as soon as the NWS was switched ON, but since the system was not rigged yet, we disregarded that message at first.
Reviewing the MDC current and history fault pages did not reveal anything significant to help us with this problem. We then started to revisit the preconditions to ensure none were missed. We were confident that the first four were in the correct conditions, but we started to question condition 5 - HYDRAULICS SELECTED OFF. Our clue to look further into condition 5 was the posting of the STEERING INOP message with hydraulics system 3 off and bled to 0 PSI. In such case and in normal condition, the NWS ECU knows that there is no hydraulics pressure from system 3, so it will inhibit the STEERING INOP message even if the NWS is selected ON. Since the message was posting, it meant that the NWS ECU was receiving the information that Hydraulics pressure was available from system 3; however, the pressure switch located on the NWS steering manifold was not detecting that pressure, thus the posting of that message. The team began to suspect a hydraulic pressure switch failed in HIGH pressure mode, which was most likely the reason why the rigging was inhibited as well.
CRJ SERIES ISAR 2016-06 - Page 9
Technical Articles
The team looked at the schematics and discovered that disconnecting pressure switches MT128 and MT129 would easily simulate a LOW pressure mode. Both pressure switches are mounted on the # 3 pressure manifold, easily accessible from the aft wing belly fairing access panel. After disconnecting both pressure switches, the STEERING INOP was not posted and the autorigging could be completed successfully. Our next step was to reconnect them one at a time to identify which pressure switch failed in HIGH pressure mode. In our case, it was the pressure switch pointing down. It was most likely contaminated with hydraulic fluid, since the connector itself showed traces of contamination. After replacing the pressure switch, the NWS was rigged and the aircraft returned to service.
In conclusion, if you have a STEERING INOP with no hydraulic pressure in system 3, one of these two pressure switches should be suspected. It is also important to note that preconditions provided when entering the MDC test and rigging pages can be easily overlooked. If something does not work while testing or rigging using the MDC, return back to the preconditions page; it might provide you with a valuable clue.
CRJ SERIES ISAR 2016-06 - Page 10
Technical Articles
3400 Applicability: CRJ700/900/1000
ADS-B Current Fault and EICAS Status Messages
Contributed by: Michael Robinson, Field Service Representative Reference: Modsum 670T122227, 698T130052, SB 670BA-34-044 and ISAR 2016-03-3400
Back to Table of Contents
ISAR 2016-03-3400 provided background information on the incorporation of ADS-B as a baseline installation on
production aircraft (effective 10345/15390/19042). During maintenance, aircraft with ADS-B incorporated have been
observed posting two MDC Current Faults when the aircraft is in the hangar:
ATA 3443 TCAS TSS-4100 A452 LRU OK/INFO ADS-B OUT FUNCTION FAIL
ATA34-54 ATC TRANSPONDER
TDR 1 A014
FAILED/WIRING
ADS-B OUT FAILURE
These messages are posted due to the GPS system not being able to receive signals as the aircraft is in the hangar.
An easy way to validate this condition is to verify that GNSS NOT AVAILABLE is posted on the FMS CDU.
It was also observed that the following EICAS Status messages were posted:
ADS-B OUT 1 FAIL
ADS-B OUT 2 FAIL.
These messages will be posted when the ATC SEL Switch is in STBY. When the ATC SEL Switch is in 1, the ADS-B
OUT 2 FAIL Status message will be posted. When ATC SEL is in 2, the ADS-B OUT 1 FAIL Status message will be
posted.
Note: Loss of the GPS satellite signal can also occur when parked at the gate if aircraft GPS antenna do not have line
of site to the GPS Satellite. Also If Hangar GPS repeaters are used, be aware that if hangar doors are open, the GPS
may fail or become confused if it receives a GPS signal from the HGR GPS repeater at the same time as the Satellite
GPS signal from the outside. To reset this fault mode, move the aircraft outside and reset the power to the aircraft
GPS system.
ATC SELECTOR The ATC transponder associated with each RTU can be selected (1 or 2), or
both can be on standby (STBY).
CRJ SERIES ISAR 2016-06 - Page 11
Technical Articles
5123 Applicability: CRJ700/900/1000
Underfloor Structure FS280-FS437 – Corrosion Protection
Contributed by: Johanne Forcier and Ivan Mantulescu, ISE Structures, M&P
Reference: AMM Task 51-23-00-395-826, Application of water displacing CIC MRB Report – Corrosion Prevention & Control Program
Maintenance Review Board Report – Zonal Inspection Program, Water Ingress & Corrosion Management
Back to Table of Contents
Some operators of CRJ Series aircraft have experienced corrosion issues under the floor structure between FS280 and FS437 (Figure 1 and Figure 2 ref.), most specifically between stringers 24L – 24R. This area is well known to be prone to corrosion due to moisture and water ingress. Bombardier investigated and has identified mitigating actions which, once implemented, will help to minimize the impact of corrosion to the overall CRJ Series aircraft fleet at this area. These recommendations are part of Memo ISE-STR-16-022, available to operators via CRJ Series ISE Structures Working Group (SWG) – Updates. All areas below the floor structure are sprayed in production with Corrosion Inhibiting Compounds (CICs). Over the years, the CIC film degrades and offers reduced protection against corrosion for aircraft in service. For aircraft operating in severe environments, this degradation can be even faster. Since CRJ Series aircraft are operating in various environments, it is impossible to establish a standard fleet-wide schedule for the inspection and re-application of CICs.
CRJ SERIES ISAR 2016-06 - Page 12
Technical Articles
Based on experience and the reported corrosion findings, it has been demonstrated that inspection of corrosion-prone areas at regular intervals and reapplication of CICs can significantly reduce corrosion, since corrective actions when required are implemented at an early stage of the corrosion process. The underfloor structure is inspected at intervals of 6000 or 12000FH, depending on the area. Where more severe environmental conditions are encountered, operators may want to consider inspection of the critical areas for the condition of the CIC, and consider its removal and reapplication at each 6000FH (or C-check) in order to ensure coverage remains robust from check to check. In order to minimize the impact of corrosion under the floor structure, Bombardier recommends the following to operators:
Implementation of the visual inspection/cleaning schedule between FS280.00-FS437.0-0 and between stringers 24L-24R to look for condition of the CIC, cleanliness of area, water/moisture ingress and the condition of the insulation blankets.
To facilitate the inspection, all insulation blankets in this area should be removed and replaced if compromised.
Ensure all areas of pooling water are removed, dried and cleaned per SRM task 51-26-00.
Make sure frames cut out for stringers are clean from an excess of sealant, dirt or grime.
Ensure all drain paths are clear. Regularly perform inspections for drain conditions in order to ensure that all drain tubes are free of any dirt (Figure 3 and Figure 4 ref.), and are oriented towards the skin drain flappers.
CRJ SERIES ISAR 2016-06 - Page 13
Technical Articles
Operators may also consider establishing a short interval inspection plan in order to perform regular visual inspection of the CIC film under the floor structure. The inspection plan should implement regular visual inspections at an interval that is convenient to the particular operation and as dictated by the operational environment. A number of operators have implemented a regular inspection and cleaning task every 600-800 FH. This inspection will allow corrective actions to be implemented when required, and to remove water accumulation at the bottom of the fuselage when present in order to keep the surface dry. These actions will help to prevent corrosion. Application of CIC films shall be completed in accordance with manufacturer instructions. Most of the CIC manufacturers developed their own products specifically designed to easily and effectively remove CICs. Also, even if it is acceptable to apply new CIC films over existing CIC films as long as they are clean and uncontaminated, Bombardier does not recommend that approach for areas prone to severe corrosion. Operators should consider removing and reapplying CICs in accordance with AMM task 51-23-00-390-826. Bombardier recommends the use of Ardrox 23 (BAMS 565-006 Type V) when reapplying CICs due to their high penetrating capability and improved corrosion resistance (over 3,000 hours in salt spray testing). In conclusion, regular inspections performed at short intervals for the condition of CICs, cleanliness of area, water/moisture ingress and the condition of insulation blankets will significantly decrease the presence of corrosion under the floor structure. That being said, Bombardier is still investigating new ways to efficiently minimize corrosion at this area, such as application of self-leveling green, the addition of dryliners, and drain tube relocalization.
CRJ SERIES ISAR 2016-06 - Page 14
Technical Articles
5131 Applicability: All CRJ Series
Clarification Regarding AeroShell Grease 33MS Versus AeroShell 64 Contributed by: Robert Lachambre, Customer Response Centre
Reference: AMM Consumable Table 51-31-00 / Aeroshell Document
Back to Table of Contents
This ISAR article is intended to clarify the reason why the grease manufacturer has changed the brand name of AeroShell grease 33MS to AeroShell 64. Since the introduction of AeroShell grease 64 in replacement of AeroShell grease 33MS, requests for clarification regarding the interchangeability of these two products from the Technical Help Desk has increased. High-performance AeroShell 33 has been used by most major commercial operators for general purpose airframe grease application. It boasts exceptional anti-corrosion and anti-wear performance, while shrinking grease inventory and reducing the risk of misapplication. However, for high-loaded applications such as sliding application on the airframe (where the additional boost of molybdenum disulphide was required), the grease manufacturer developed AeroShell grease 33MS, which shares the same advanced grease technology as its parent. Grease AeroShell 33MS is approved per MIL-21164D specification, and improves performance in all highly-stressed airframe applications where this grease is specified. A number of customer and OEMs have raised concerns about the close similarity between these two products (AeroShell grease 33 and AeroShell grease 33MS [different application]), and the possibility of the wrong grease inadvertently being used in the wrong application (general-purpose grease used in a high-loaded area). In light of this, the grease manufacturer’s best option to prevent the situation was to rename AeroShell grease 33MS as AeroShell 64. The name of the product is based on the last two digits of the specification. Both products are approved per the MIL spec MIL –G-21164D. This action was taken to eliminate the possibility of intermixing both AeroShell grease 33 types and thereby eliminating all previous operator concerns. Note: Please note this is purely a change to the product name and the product still remains fully approved per MIL-G-211464D. All CRJ Series programs’ consumable tables were revised to include this new brand name accordingly. AeroShell 64 grease can be found in AMM chapter 51-31-00’s CRJ200 consumable table under item 04-13, and in the CRJ700/900 table under item 04-17.
CRJ SERIES ISAR 2016-06 - Page 15
Technical Articles
5741 Applicability: CRJ700/900/1000
Generic Repair to Slat Tracks USING HVOF Thermal Spraying Contributed by: Eric Bedard, In Service Engineering
Reference: Generic REO 670-57-42-451
Back to Table of Contents
As published in ISAR 2016-01-5742, Bombardier has released information related to a new repair (per Generic REO 670-57-42-451), to repair Slat Tracks using HVOF Tungsten’s thermal spraying.
Currently, Bombardier (BA) is supporting repair (blending damaged surfaces) of slat tracks with wear to a maximum limit of 0.010 inches on the upper and lower surfaces, and 0.008 inches on the sides of the slat track, via specific REO. The actual limits are imposed by system rigging requirements. Note that Generic REO 670-57-42-451, which provides permanent repair of the slat track surfaces, is available. This Generic REO has a limit of 0.010 inches on all surfaces of the track. Limitation of this Generic REO is imposed by stress limitation. For any slat tracks with wear above the 0.010 inch limit, a similar repair can be performed, however a specific REO may be required by BA; thus operators may expect an increased repair cost for these specific units if a repair is deemed acceptable. Operators can still perform specific repairs to acceptable wear limits, but are encouraged to perform resurfacing per Generic REO 670-57-42-451, prior to reaching the 0.010 inch limit. Approved repair facility Aerospace Welding (AW) is currently in the process of building a full set of rotable parts (quantity: 18) to minimize maintenance downtime when slat tracks are removed and sent out for resurfacing. Therefore, BA recommends that operators contact AW for any slat track found with wear within the Generic REO limitation. AEROSPACE WELDING INC. 890 MICHELE-BOHEC BLVD. BLAINVILLE, QUÉBEC, CANADA J7C 5E2
WWW.AEROSPACEWELDING.COM
CRJ SERIES ISAR 2016-06 - Page 16
MAINTENANCE AND FLIGHT MANUAL REVISION SCHEDULE contributed by: Leila Abouhouraira, Supervisor, Illustrating and Publishing Groups, Technical Publications
: PLANNED: R SHIPPED: R Latest aircraft S/N coverage for manual revision is noted. UPDATED: 2 0 1 6 - 0 6 - 0 6
Applicability: CRJ100/200/440
MAINTENANCE MANUALS 2016 2017
CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN
AIPC 52 R52
(8118) R53
AMM 53 R53
(8118) R54
APM 8 R8 R9
CMM 13 R13 R14 R15
ESPM 48 R48
(8118) R49
FIM 51 R51
(8118) R52
ITEM 22 R23
MFEPM 7 R8
MPM CRJ100/200/440 MASTER 32 R32 R33
MPM CRJ100/200/440 - MRLUMP - 001 32 R32 R33
MPM CRJ100/200/440 - MRLUMP - 002 32 R32 R33
MRM PART 1* 19 R20
MRM PART 2* 10 R11
MRM PART 3* 3 R4
MTCM CRJ100/200/440 MASTER 45 R45 R46
MTCM CRJ100/200/440 - MRLUMP - 001 45 R45 R46
MTCM CRJ100/200/440 - MRLUMP - 002 45 R45 R46
NDT 37 R38
PPBM (Shorts) 41 R41 R42
PPGRM 34 R34
(8118) R35
SRM* 34 R35
SSM 33 R33
(8118)
WDM 48 R48
(8118) R49
FLIGHT MANUALS 2016 2017
CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN
FLIGHT MANUALS
DDG-EASA 9 NO REVISION SCHEDULED
DDG-TC 9 NO REVISION SCHEDULED
DDG-FAA 10 NO REVISION SCHEDULED
**Flight Manuals Collection 65 R65 R66
MMEL-TC 20 NO REVISION SCHEDULED
MMEL-EASA 20 NO REVISION SCHEDULED
The material in this section originates from the Technical Publications department. General inquiries can be addressed to Ronald Smith, Manager (email: [email protected]; telephone: 1-450-476-7642).
Technical Publications News
Abbreviations
**Flight Manuals Collection Rev. 63
Airplane Flight Manual (AFM) Revision 65 Flight Crew Operating Manual Volume 1 (FCOM1) Revision 64 Flight Crew Operating Manual Volume 2 (FCOM2) Revision 65 Pilot Checklist (PCL) Revision 8 Quick Reference Handbook Volume 1 (QRH1) Revision 63 Quick Reference Handbook Volume 2 (QRH2) Revision 65
AFM Airplane Flight Manual APM Airport Planning Manual AIPC Aircraft Illustrated Parts Catalog AMM Aircraft Maintenance Manual CMM Component Maintenance Manual DDG Dispatch Deviation Guide ESPM Electrical/Electronic Components - Standard Practices Manual FCOM Flight Crew Operating Manual FIM Fault Isolation Manual
ITEM Illustrated Tools & Equipment Manual MFEPM Maint. Facilities & Equipment Planning Manual MMEL Master Minimum Equipment List MPD Maintenance Planning Document MPM Maintenance Planning Manual MRM Maintenance Requirements Manual NDT Nondestructive Testing Manual PCL Pilot CheckList PPBM Power Plant Buildup Manual
PPGRM Power Plant Ground Run Manual QRH Quick Reference Handbook RDH Refuel Defuel Handbook SDIR Structural Deviation Inspection Repair SDS System Description Section SRM Structural Repair Manual SSM System Schematic Manual WBM Weight and Balance Manual WDM Wiring Diagram Manual
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*Regulatory Authority Approval Required
CRJ SERIES ISAR 2016-06 - Page 17
MAINTENANCE MANUALS 2016 2017
CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN
AIPC 700/900 53 R53
(15419) R53
(10345)
R54 (10345) (15430)
R55
AIPC 1000 23 R23
(19051)
R24 (19052)
R25
AMM 700/900/1000 51
R51 (10345) (15419) (19049)
R52 (10345) (15431) (19052)
R53
APM 700 15 R15
(10345) R15
APM 705/900 11 R11
(15414) R12
APM 1000 8 R8
(19048) R9
CMM 200/700/900/1000 13 R13 R14 R15
ESPM 700/900/1000 41
R41 (10345) (15419) (19051)
R42 (10345) (15431) (19052)
R43
FIM 700/900/1000 37
R38 (10345) (15426) (19052)
R39
ITEM 700/900/1000 18 R19
MFEPM 700 12 R12
(10345) R13
MFEPM 705/900 9 R9
(15414) R10
MFEPM 1000 8 R8
(19048) R9
MPD 700/900/1000 18 R18 R19 R20
MPM LUMP 700/900/1000 13 R13 R14 R15 R13
MRM PART 1* 15 R16
MRM PART 2* 16 R17
MTCM 700/900/1000 49
R49 (10345) (15419) (19049)
R50
(10345) (15431) (19052)
R51
NDT 700/900/1000 17
R17 (10345) (15419) (19049)
R18
PPBM 700/900/1000 (Shorts)
25 R26
PPGRM 700/900/1000 48
R48 (10345) (15419) (19049)
R49 (10345) (15431) (19052)
R50
RDH 700/900 41 R41
(10345) (15419)
R42
(10345) (15431)
R43
RDH 1000 20 R20
(19049)
R21 (19052)
R22
SDS 700/900/1000 48
R48 (10345) (15419) (19049)
R49 (10345) (15431) (19052)
R50
SRM 700/900* 31 R32
SRM 1000* 6 R6
(19044) R7
SSM 700/705/900 37 R38
SSM 1000 17 R18
WDM 700/900 45 R45
(10345) (15419)
R46
(10345) (15431)
R47
WDM 1000 20 R20
(19051)
R21 (19052)
R22
Applicability: CRJ700/705/900/1000 *Regulatory Authority Approval Required
Technical Publications News
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CRJ SERIES ISAR 2016-06 - Page 18
FLIGHT MANUALS 2016 2017
CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN
DDG - EASA 15 NO REVISION SCHEDULED
DDG - FAA 13 NO REVISION SCHEDULED
DDG - TC 14 NO REVISION SCHEDULED
**Flight Manuals Collection (700)
17 R17
**Flight Manuals Collection (900)
13 R13
**Flight Manuals Collection (1000)
12 R12
MMEL - EASA 20 NO REVISION SCHEDULED
MMEL - TC 20 NO REVISION SCHEDULED
**Flight Manuals (Master) Collection (CRJ700) Rev. 17:
Airplane Flight Manual (AFM) Rev. 17 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 14 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 17 Pilot Checklist (PCL) Rev.14 Quick Reference Handbook Volume 1 (QRH1) Rev. 16 Quick Reference Handbook Volume 2 (QRH2) Rev. 16
**Flight Manuals (Master) Collection (CRJ900) Rev. 13:
Airplane Flight Manual (AFM) Rev. 13 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 12 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 13 Pilot Checklist (PCL) Rev. 9 Quick Reference Handbook Volume 1 (QRH1) Rev. 12 Quick Reference Handbook Volume 2 (QRH2) Rev. 13
**Flight Manuals (Master) Collection (CRJ1000) Rev. 12:
Airplane Flight Manual (AFM) Rev. 12 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 9 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 12 Pilot Checklist (PCL) Rev. 6 Quick Reference Handbook Volume 1 (QRH1) Rev. 12 Quick Reference Handbook Volume 2 (QRH2) Rev. 12
*Regulatory Authority Approval Required
Applicability: CRJ700/705/900/1000 (continued) *Regulatory Authority Approval Required
Technical Publications News
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CRJ SERIES ISAR 2016-06 - Page 19
Introducing Our New DDC Section
0002 Applicability: All Series
Introducing Our New, Recurring Digital Data Communications (DDC) Section Contributed by: Paul McCormack, Senior Analyst, Publication Services
In an effort to provide customers with up-to-date information and proactively answer questions that operators may have regarding our Publication Services, we are pleased to announce that we are launching a new section in the ISAR entitled “Digital Data Communications.” In this section, we will discuss everything from summaries of our latest DDACs, to answers to general queries, to tips on how to get the most out of your Bombardier publications. We also want to hear your suggestions on what we can and should be covering, so please feel free to send me an email at: [email protected].
Hopefully, this section will become a useful resource for you and your teams going forwards! For now, we will kick things off with a summary of our latest Digital Data Advisory Conference, held in Toronto, Ontario from May 18 - 19th.
Digital Data Advisory Conference: May 18 – 19, 2016: Toronto, Ontario Our latest DDAC took place at our Toronto site in mid-May, where we had a great turnout (see photo below).
Throughout the two-day event, we covered numerous important topics, including structured mark-up deliverables, the future of Technical Publications software technology, and new opportunities in sales and delivery. We look forward to future meetings, as these can often serve as a great springboard to future plans and initiatives. We hope to see everyone again soon!
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CRJ SERIES ISAR 2016-06 - Page 20
Monthly FRACAS Report Snapshot
Applicability: CRJ100/200
Contributed by: Hamed Pouyan, Maintenance Engineering Data to: February 2016
TOTAL FLEET HOURS 29,328,329
TOP AIRCRAFT HOURS S/N 7067 47,901
CYCLES 25,993,497 CYCLES S/N 7033 43,019
FLEET DISPATCH (12 Months) MEASURE CRJ100/200
AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 98.57 %
SCHEDULE COMPLETION RATE 99.78 %
AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE
DISPATCH RELIABILITY 97.37 %
SCHEDULE COMPLETION RATE 99.60 %
0 0.01 0.02 0.03 0.04 0.05 0.06
276105 - SPOILER ELECTRONIC CONTROLUNIT
5211 - Pax Door
302201 - COWL ANTI ICE VALVE
2912 - Hydraulic System 3
2735 - Stall Protection Sys.
2751 - Flap Control System
212424 - OUTBOARD EXHAUST VALVE
2741 - Horizontal Stab Control
3244 - Anti-Skid
342105 - AHRS COMPUTER
Dispatch Interruptions per 100 departures
CRJ100/200 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable
Last 12 months
Last 3 months
3 months previous year
Data Ending: February 2016
The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and
Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through
www.iflybombardier.com. Back to Table of Contents
Maintenance Engineering News
Back to Table of Contents
CRJ SERIES ISAR 2016-06 - Page 21
Monthly FRACAS Report Snapshot
Applicability: CRJ700/900
Contributed by: Hamed Pouyan, Maintenance Engineering Data to: March 2016
TOTAL FLEET HOURS 14,511,957
TOP AIRCRAFT HOURS S/N 10023 40,658
CYCLES 10,671,211 CYCLES S/N 10120 29,393
FLEET DISPATCH (12 Months) MEASURE CRJ700/900
AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 98.69 %
SCHEDULE COMPLETION RATE 99.79 %
AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE
DISPATCH RELIABILITY 97.63 %
SCHEDULE COMPLETION RATE 99.67 %
0 0.01 0.02 0.03 0.04 0.05 0.06
5211 - PAX. DOOR (MCD)
2432 - BATTERY SYSTEM
2761 - SPOILER CONTROL SYSTEM
5270 - DOOR WARNING SYS.
2523 - O/H STORAGE COMPARTMENTS
3012 - WING ANTI-ICE CNTRL. AND IND.
3831 - LAV. WASTE DISPOSAL
3251 - NOSEWHEEL STEERING
2735 - STALL PROTECTION SYS. (SPS)
2911 - HYDRAULIC SYS. NO. 1 AND NO. 2
Dispatch Interruptions per 100 departures
CRJ700/900 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable
Last 12 months
Last 3 months
3 months previous year
Data Ending: March 2016
The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and
Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through
www.iflybombardier.com customer portal.
Maintenance Engineering News
Back to Table of Contents
CRJ SERIES ISAR 2016-06 - Page 22
Monthly FRACAS Report Snapshot
Applicability: CRJ1000
Contributed by: Hamed Pouyan, Maintenance Engineering Data to: March 2016
TOTAL FLEET HOURS 319,989
TOP AIRCRAFT HOURS S/N 19002 13,361
CYCLES 305,884 CYCLES S/N 19002 11,492
FLEET DISPATCH (12 Months) MEASURE CRJ700/900
AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 99.49 %
SCHEDULE COMPLETION RATE 99.92 %
AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE
DISPATCH RELIABILITY 99.24 %
SCHEDULE COMPLETION RATE 99.88 %
0 0.02 0.04 0.06 0.08 0.1
2726 - RUDDER CONTROL SYSTEM (CRJ1000)
3613 - BLEED DUCTS / PRSOV / ISO VLV
2781 - SLAT SYSTEM
8011 - STARTING
3445 - INERTIAL REFERENCE SYS. (IRS)
5211 - PAX. DOOR (MCD)
2841 - FUEL QUANTITY GAUGING SYS.
7221 - FAN ROTOR ASSY.
3251 - NOSEWHEEL STEERING
2911 - HYDRAULIC SYS. NO. 1 AND NO. 2
Dispatch Interruptions per 100 departures
CRJ1000 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable
Last 12 months
Last 3 months
3 months previous year
Data Ending: March 2016
The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and
Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through
www.iflybombardier.com customer portal.
Maintenance Engineering News
Back to Table of Contents
CRJ SERIES ISAR 2016-06 - Page 23
SL Rev ATA SUBJECT
- - -- -- None this month
AOM Rev ATA SUBJECT
15 55 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 B/E Aerospace Protective Breathing Equipment (PBE) P/N 119003-11
15 56 -- 3011 Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice System
15 56 A 3011 Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice System
15 57 -- 3240 Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2014-23-06 (AMOC Log # 16-29)
15 58 A 2750 FAA Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2009-06-12 - Bombardier Fault Isolation Manual (FIM) Revision # 50 and # 51
NEW RIL* Rev ATA This is a listing of all RILs issued since the issuance of the previous ISAR
44 49 -- 2530 Reset Procedure For Tia Oven Model 1543
SB Rev ATA SUBJECT
- - 77 -- SB Commercial Summaries for CRJ100/200/440
- - -- -- CRJ100/200 SB Monthly Report - May 2016
60 1R -22 - 01 2 A 22 Autoflight - Automatic Flight Control System - Installation of a New Flight Control Computer (622-9815-604)
60 1R -31 - 03 3 D 31 Indicating and Recording System - Engine Indication and Crew Alerting System (EICAS) - Change the EICAS Strapping from a European Aviation Safety Agency (EASA) Certification to a Federal Aviation Administration (FAA) Certification
60 1R -34 - 08 0 AO 34 Navigation - Flight Environment - Reduced Vertical Separation Minimum (RVSM) to 1000 Ft. Aircraft Qualification Requirements
60 1R -34 - 14 4 B 34 Navigation - Air-Data Reference Panel - Enable the Flight Level 180 Barometric Setting Reminder
IS MO DS UM Rev ATA SUBJECT
- - -- -- None this month
GENERI C REO Rev ATA SUBJECT
60 1R -52 - 11 -0 7 02 D 5211 Repair To Pax Door Stair, FWD & Aft Side Panels
60 1R -52 - 11 -1 3 76 A 5211 Repair to passenger door (phase IV) side panels stiffener
UPDATED: 2016-06-28
Recently Released Documents
Applicability: CRJ100/200
All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums are available through www.iflybombardier.com.
Note: Obsolete (closed) RILs should be removed from operators' manuals.
Back to Table of Contents
CRJ SERIES ISAR 2016-06 - Page 24
SL Rev ATA SUBJECT
05 -0 0 7 F 0500 Aircraft Winterization Recommendations
AOM Rev ATA SUBJECT
90 3 B 5270 Proximity Switch Reliability Incentive Offer
93 7 -- 5360 Missing or Loose Fasteners in Upper and Lower Pylon Skins FS1088-FS1098
93 8 -- 0000 Maintenance Requirements Manual (MRM) Part 1 Revision 16
93 9 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 Protective Breathing Equipment (PBE) P/N 119003-11
94 0 -- 3211 Main Landing Gear (MLG) Axle Shear
94 1 -- 2530 Transport Canada Airworthiness Directive CF-2016-20 “Electrical Short of Bonding Jumper causing Burnt Water Supply Line and Smoke in Cabin"
NEW RIL* Rev ATA SUBJECT (This is a listing of all RILs issued since the issuance of the previous ISAR)
44 21 -- 4920 Alternate APU RE220RJ Combustor Wash Procedure
44 31 -- 2752 Left Flap System and Wire list 91-07-00 wire WCK and WCJ
44 41 -- 2715 Removal installation of the RTM aileron
44 49 -- 2530 Reset Procedure For Tia Oven Model 1543
SB Rev ATA SUBJECT
- - 92 -- SB Commercial Summaries for CRJ700/705/900/1000
- - 93 -- SB Commercial Summaries for CRJ700/705/900/1000
67 0BA -2 5 -0 94 D 25 Equipment and Furnishings - Passenger Compartment - Change the Location of the AFT Bulkhead to Add One Seat Row
67 0BA -3 3 -0 09 A 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
67 0BA -3 3 -0 09 B 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
67 0BA -3 3 -0 09 C 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated
67 0BA -3 4 -0 39 K 34
Navigation - Flight Management System (FMS) - Installation of FMS Upgrades (Provisions for the Coupled VNAV, the ACARS Link 2000, the SBAS GPS - 4000S, and/or the LPV
67 0BA -3 6 -0 22 -- 36
Pneumatic - Bleed-Air Leak Detection and Warning System - Installation of New Ducts, Protective Blankets, and New Sensing Elements in the Main Landing Gear and Overwing Areas
IS MO DS UM Rev ATA SUBJECT
- - -- -- None this month
GENERI C REO Rev ATA SUBJECT
67 0-5 2-11 -01 04 G 5211 Repair to Pax Door Stair, FWD & Aft Side Panels
67 0-5 2-11 -01 59 C 5211 Disposition For Damage To Pax Door Upper Corner Covers
67 0-5 2-11 -02 92 A 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener
67 0-5 2-21 -06 87 A 5221 Frame Splice FS 364.00 STR.24 LHS & RHS
69 0-5 2-11 -00 29 B 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener ***Obsolete***
SRM T AS K Rev ATA SUBJECT
52 -1 1 -0 1 -2 01 -00 5 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 7 C R J 1 0 00 : T R # 5 2 - 0 0 1 6
-- 5211 Passenger Door Pressure Vent Flap − Repair
52 -1 1 -0 1 -2 01 -00 6 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 8 C R J 1 0 00 : T R # 5 2 - 0 0 1 7
-- 5211 Scratch/Chafe Damage to the Passenger Door Forward Upper Corner - Repair
52 -1 1 -0 6 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 6 C R J 1 0 00 : T R # 5 2 - 0 0 1 5
-- 5211 Chafe Damage to Forward and Aft Centering Plates of Passenger Door − Permanent Disposition
52 -4 5 -1 7 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 5 C R J 1 0 00 : T R # 5 2 - 0 0 1
-- 5245 Forward Water−Waste Service Door (PANEL 142BR) Broken Hinge − Temporary And Permanent Dispositions
53 -4 1 -2 3 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 3 - 0 0 7 2 C R J 1 0 00 : T R # 5 3 - 0 0 5 7
-- 5341 Wear Damage to LH/RH Overwing Emergency Exit Door Stop Pads - Repair
Back to Table of Contents
Recently Released Documents
UPDATED: 2016-06-28 Applicability: CRJ700/900/1000
All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums are available through www.iflybombardier.com.
Note: Obsolete (closed) RILs should be removed from operators' manuals.
CRJ SERIES ISAR 2016-06 - Page 25
DATE EFFECTIVITY MEETING / EVENT LOCATION JAN 19 - 20 C Series C Series Industry Steering Committee # 14 Montreal
FEB 22 - 26 C Series C Series Multi-Function Working Group – CS100 # 4 Montreal
MAR 2 - 3 Q-Series Oceania Regional Review Sydney, Australia
APR 4 C Series C Series Industry Steering Committee # 15 Montreal
APR 4 C Series C Series Maintenance Review Board # 2 Montreal
APR 25 – 28 All Series All Operators Conference & Trade Show Dallas, USA
MAY 18 C Series C Series Maintenance Review Board # 3 Montreal
MAY 18 – 19 CRJ & Q-Series Digital Data Advisory Conference Toronto
JUN 15 – 16 CRJ & Q-Series Digital Data Advisory Conference Munich, Germany
JUL 6 – 7 CRJ & Q-Series Africa & Middle East Regional Review Johannesburg, SA
SEP 6 – 9 C Series C Series Multi-Function Working Group – CS100 # 5 Montreal
SEP 6 – 9 Q-Series Q-Series Multi-Function Working Group # 15 Toronto
SEP 13 – 14 CRJ Series CRJ Aircraft Economics Working Group Montreal
SEP 21 – 22 All Series Russia & CIS Regional Review Moscow, Russia
SEP 27 – 28 CRJ Series CRJ Structures Working Group Montreal
SEP 29 – 30 Q-Series Q-Series Structures Steering Committee Toronto
OCT 3 Q400 Q400 Aircraft Economics Working Group Toronto
OCT 4 – 6 CRJ Series CRJ Flight Operations Steering Committee Montreal
OCT 4 – 6 Q400 Q400 Technical Steering Committee Toronto
OCT 11 - 13 C Series C Series Industry Steering Committee # 16 Montreal
OCT 18 – 20 CRJ Series CRJ Technical Steering Committee Montreal
OCT 18 – 20 Q-Series Q-Series Flight Operations Steering Committee Toronto
NOV 3 - 4 CRJ & C Series Asia/Pacific Regional Review - China Chongqing, China
NOV 7 – 8 All Series Asia/Pacific Regional Review - Japan Osaka, Japan
NOV 15 – 16 Q-Series Q-Series Industry Steering Committee # 15 Toronto
NOV 29 - 30 CRJ Series CRJ Industry Steering Committee # 38 Montreal
DEC 13 - 15 CRJ Series CRJ Multi-Function Working Group # 17 Montreal
2016 Event & Conference Calendar
UPDATED: 2015-02-03 Applicability: All Series
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CRJ SERIES ISAR 2016-06 - Page 26
Flight Deck
A Technical Newsletter for the Pilot Community
Flight Deck is a Technical Newsletter that belongs to the ISAR family. It is intended for members of our Customer Pilot community, and is published on a semi-annual basis. It is a place for pilots to share stories and discrepancies that have been experienced, contains the latest updates from the most recent Flight Operations Steering Committee (FOSC), and much more. To access past issues of Flight Deck, please log in to www.iflybombardier.com and look under Resources > Newsletters. If you cannot access the latest issues of Flight Deck or would like to be added to the distribution list, please contact Adam Amato at:
The Technical Contact Guide (TCG) presents operators with a concise list of individuals at Bombardier Aerospace responsible for providing front-line service in a variety of disciplines. The TCG also presents a list of key technical, operations, and some top administrative personnel for each operator. The TCG is reissued at least twice a year in electronic format only. It is available at www.iflybombardier.com. To find it on the website, click on “Resources,” then click on Technical Contact Guide. The accuracy and completeness of the TCG depends on the timely revision of operator/Bombardier personnel information regarding operator personnel, aircraft types in service, and more. We count on our Customer Services Account Managers, Field Service Representatives, and the operators to provide updates as they happen. NEW: TCG2015A was issued in September 2015.
Flight Deck and Technical Contact Guide
The Technical Contact Guide
Your Source for Operator Contacts and Bombardier Personnel Information
CRJ SERIES ISAR 2016-06 - Page 27
Bombardier Service Centers
WE’RE HERE FOR YOU. Award-winning facilities, comprehensive backshops,
and the expertise you need.
To get your aircraft the service it deserves, contact our Bombardier Service Center teams at:
Phone: +1-520-991-6155 Email: [email protected]
For more information on our Service Centres and backshop capabilities, open ISAR 2015-05 and view its cover story.
CRJ SERIES ISAR 2016-06 - Page 28
Mobile Repair Team WHEN YOU NEED TO GET BACK IN THE AIR,
WE’LL BE THERE
Our total project management approach provides you with:
• Structural repair • Aircraft recovery • Repair estimates • Daily schedule reporting and project
duration forecasting
Contact the Mobile Repair Team 24/7/365 at the following numbers:
Toll Free North America: +1-844-CRC-CRC0 (+1-844-272-2720)
Direct: +1-514-855-8500 Email: [email protected]
Mobile Repair Team