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CRJ Series ISAR IFLYBOMBARDIER In the Spotlight In-Service Activities Report Issue 2016-06 Boliviana de Aviacón is on a mission to connect their entire country, and their “Regional BoA” project shows no signs of slowing down. story, page 5 Introducing our new, recurring “Digital Data Communications” section. Read more from our Publication Services team on page 19.
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Page 1: CRJ Series ISAR - sms.obairlines.bosms.obairlines.bo/AlertaSeguridad/Boletin/DownloadFile?Documento... · CRJ SERIES ISAR 2016-06 - Page 4 Country by Air page Technical Publications

BOMBARDIER CRJ SERIE S ISAR 2011-09

1 | P a g e

In-Service Activities Report Issue 2015-07

CRJ Series

ISAR

IFLYBOMBARDIER

In the

Spotlight

In-Service Activities Report Issue 2016-06

Boliviana de Aviacón is on a mission to connect their entire country, and their “Regional BoA” project shows no signs of slowing down.

story, page 5

Introducing our new, recurring “Digital Data Communications” section.

Read more from our Publication Services

team on page 19.

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CRJ SERIES ISAR 2016-06 - Page 2

Jeffrey MacDavid Director, Technical Publications

1-450-476-7810

Francine Van Erum Manager, Customer Services,

Americas 1-450-476-7570

Robert Duffield Senior Director, Technical Services

1-416-375-3538

Martin Elliott Senior Director, Regional Support and C Series Service Introduction

1-416-375-3177

Rob Burdekin Regional Director, South East Asia

& Australasia 27 (0) 71-427-0196

Simon Heaton

Director, Program Management Office, Customer Services

1-416-373-7915

David Nicholson Director, Customer Services

1-65-6592-5746

Alex Jaglowitz Director of Material Services

1-416-373-7915

Herman Bijl Manager, In-Service

Engineering – Systems 1-450-476-7792

Chris Burrell

Manager, Customer Services, Americas

1-416-373-7954

Steve Crofton Manager, Technical Publications

1-450-476-7642

Martin Cudina Manager, In-Service

Engineering, Structures Acting 1-450-476-7642

David Young Manager, Fleet Services

1-416-375-3914

From the Editor

The ISAR EST. 1989

Online www.iflybombardier.com

iPad© You.First app

Editor in Chief Adam Amato [email protected]

416 373-7887

Proprietary Notice This document is for information purposes only and is not part of any proposal and creates no contractual commitment. Information in this report is Proprietary to Bombardier Inc. and Bombardier Commercial Aircraft. This report must not be reproduced or distributed in whole or in part to a third party without prior express permission in writing from Bombardier Inc. Bombardier also does not necessarily endorse any of the advertisements appearing in this newsletter.

New Location of ISARs on iflybombardier.com

- enter username and password and click on Login - select aircraft type in "For Aircraft Model" - click on "Resources" - click on “Newsletters” - click on “ISAR” - click on desired ISAR edition (or check Index) - click to open PDF file

How to Locate ISAR Subjects An ISAR Index is included along with all published ISARs on the iflybombardier.com customer portal. The Index is sorted by ATA chapter and contains every article ever published in the ISAR. Any questions can be addressed to the editor.

www.iflybombardier.com

Visit our website for eServices, operator service documents, news & events, resources, discussion, forums, and much more.

The In-Service Activities Report (ISAR) is a monthly technical newsletter which provides a forum for sharing in-service experiences. The document includes discrepancies that have been experienced and reported by operators, and action taken on other noteworthy maintenance tips.

Additionally, the ISAR provides routine notification of items of interest and significance that have occurred since issuance of the previous edition. It also provides updates regarding customer services and support initiatives within Bombardier. The ISAR is intended to be read by all in the operator’s organization who are concerned with maintenance support and operation of the aircraft.

Important Note: Material appearing in this ISAR is to be considered valid as of the date of publication. Operators concerned with the current validity and possible implications of a specific article in the ISAR

should contact the Technical Help Desk, toll free in North America at: +1-844-CRC-CRC0 (+1-844-272-2720), or direct at: +1-514-855-8500, or by email: [email protected].

For additional information on any of the in-service items covered in the ISAR, please contact your local Bombardier Commercial Aircraft Field Service Representative, the Technical Help Desk or the appropriate staff member noted below:

Yogesh Garg Manager, Customer Services,

India RSO Acting 1-22-6124-1805

Vesna Kostadinovic Manager, Regional Alignment & Customer Services, Americas

1-416-375-3574

Paul J. Thompson Director, Customer Services, Europe, Africa, Middle East,

Russia & CIS 49-151-5822-5408

Patrick Bertrand Manager, Customer Services -

Australia 61-2-9667-8600

Paul Hamill Manager, Mobile Repair Team

1-416-375-3620

Subeer Kapoor Manager, Customer Services,

Singapore RSO 9122-6124-1801

Stephen Kelly Manager, Customer Services,

Russia and CIS 7-495-775-1830

Roman Kuryluk Manager, Entry-Into-Service

1-416-373-5295

Alex Li Manager, Shanghai Regional

Support Office 86-21-5172-8324

Bertram Martin

Manager, Customer Services, Tokyo RSO

81-3-5708-7337

Peter Osborne Manager, Maintenance Programs

& Planning 1-416-375-4007

Robert Mobilio

Director, In-Service Engineering and Technical Support

1-416-373-7937

Daniel Parente Manager, Technical Help Desk

1-450-476-5857

Khalid Khan Manager, Maint. Engineering, Project Mgmt & Governance

1-416-375-3357

Mohammad Khan Manager, Maintenance Data

Analysis & Aircraft Economics 1-416-375-3357

Dario Leone Director, In-Service Supplier Mgmt.,

Warranty & Fleet Services

1-416-373-5295

Mervyn Lynn Director, Customer Services,

Americas 1-416-373-7915

Paul Doiron Senior Program Manager, CRJ

Series, Customer Services 1-450-476-7804

Allison Batt

Manager, Material Services Americas

1-416-375-7676

Royston Simon Manager, Johannesburg Regional Support Office

27-(0)11-100-5466

Firas Saleh Director, Commercial Aircraft

Training 1-514-344-7018

Ross Hitchins Manager, Customer Services,

Americas 1-416-375-3454

Harlan Simpkins Chief Customer Liaison Pilot,

Customer Services 1- 416-375-4278

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CRJ SERIES ISAR 2016-06 - Page 3

Advertisement

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Maintenance and Flight Manual Revision Schedules

CRJ100/200 – page 16 CRJ700/900/1000 – page 17

0002 Introducing Our New, Recurring Digital Data

Communications (DDC) Section

All Series page 19

Technical Publications News

Monthly FRACAS Report Snapshots

CRJ100/200 – page 20 CRJ700/900 – page 21 CRJ1000 – page 22

Maintenance Engineering News

CRJ Series ISAR

Issue 2016-06 Click the underlined title of any

article to be taken there directly.

Recently Released Documents CRJ100/200 – page 23 CRJ700/900/1000 – page 24

On page 5, read up on how Boliviana de Aviacón has begun

connecting passengers from all over the country.

Recently Released Documents

2016 Event and Conference Calendar All Series – page 25

Upcoming Events

Table of Contents

Advertisement

General and Technical Articles

0001 Boliviana de Aviacón’s Plan to Link its Home

Country by Air

CRJ200 page 5

0100 Fault Isolation Improvements

All CRJ Series

page 6

3250 NWS Auto-rigging Inhibited

CRJ700/900/1000 page 8

3400 ADS-B Current Fault and EICAS Status Messages

CRJ700/900/1000 page 10

5123 Underfloor Structure

FS280-FS437 – Corrosion Protection

CRJ700/900/1000

page 11

5131 Clarification Regarding Aeroshell Grease 33MS

Versus Aeroshell 64

All CRJ Series

page 14

5741 Generic Repair to Slat Tracks USING HVOF

Thermal Spraying

CRJ700/900/1000

page 15

*New Section!

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CRJ SERIES ISAR 2016-06 - Page 5

Back to Table of Contents Cover Story – Boliviana de Aviacón

0001 Applicability: CRJ200

Boliviana de Aviacón’s Plan to Link its Home Country by Air

Details contributed by: Engineer Ronald Casso C., General Manager, Boliviana de Aviación; and Nick Del Vecchio, Field Service Representative

For more information regarding Boliviana de Aviacón, you can head to: https://www.boa.bo/BoAWebSite/

You can also follow Boliviana de Aviacón on Facebook, and on Twitter @BoABolivia.

Many airlines worldwide take a pride in the communities that they serve, both large and small. Not only do they call these regions home, but it is where the vast majority of their passengers do as well. Boliviana de Aviacion (BoA), the Bolivian state airline, is no different.

Through a project called "Regional BoA," Boliviana de Aviacion is looking to link its home country while growing its commercial air flights. Ultimately, the initiative is meant to provide air transportation at the highest levels of quality and safety to all intermediate cities in Bolivia.

Yet to discuss the airline’s future, it is important to know its past.

BoA was born on October 24, 2007, and began its operations in 2009, flying the principal routes within the country (Cochabamba, La Paz and Santa Cruz). After finding success on these routes, the company began operating to Tarija, Sucre and Cobija as well. Continuing this ambitious route expansion, on May 14, 2010, BoA started flying internationally to Buenos Aires, Argentina and to Sao Paulo, Brazil. Two years later, operations began in Madrid, Spain, followed shortly afterwards with a new route to Miami, USA.

These decisions were made in large part due to the growth in interest in commercial air flights within the region, which meant a considerable increase in passengers who were looking to travel by air to different locations within the country. BoA saw this as a wonderful opportunity to integrate Bolivia, and their eyes are still firmly fixed upon that goal. This is why "Regional BoA" was created, opening new routes to: Uyuni, Rurrenabaque, Guayaramerín, Oruro, Potosi, Riberalta, Yacuiba, Puerto Suarez and Chimoré.

Yet reaching this target meant that the airline would need more aircraft to boost capacity. BoA’s search led them to Bombardier’s CRJ200 aircraft, a decision that was made due to the airline’s belief that the aircraft is more efficient than its peers of the same capacity, and boasts numerous advantages for operating within the region. The fact that the CRJ200 has the capacity to transport 50 people made it ideal for BoA’s new secondary markets. The airline took two.

The next stage of the “Regional BoA” project will see them adding even more aircraft, further increasing tourist destination options within the country. Yet the airline will only continue to grow if it ensures that it can do so properly. This is why BoA has continued to raise its own internal quality and safety standards, treating its main routes and secondary ones with equal importance. With a plan like this, the company believes it can continue to grow throughout Bolivia, If their past success is any indicator, they are well on their way.

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Technical Articles

0100 Applicability: All CRJ Series

Fault Isolation Improvements

Contributed by: Peter Baker, Field Service Representative

Back to Table of Contents

Over the years, there have been many FIM improvements completed. The majority of these FIM changes are driven by recommendations from the Aircraft Economics Working Group (AEWG), while others have been driven by recommendations from the Technical Steering Committee (TSC). After experiencing several projects firsthand, this article will highlight a few recent FIM improvements/rewrites that we believe can have a significant impact on fault isolation and rectification.

CRJ200/700/900 Phase IV

The creation of a team for this group was driven by a request from the TSC after reviewing the DR (Dispatch Reliability) information for the Passenger Door System. It was determined that the door and its subsystems had a substantial impact on operator DR. The team consisted of participants from several operators, along with Field Service Representatives (FSRs) and members of In-Service Engineering and Technical Publications. The team reviewed approximately two years’ worth of operator data to define the main drivers. From this we created the following five main FIM subjects. A number of the new procedures have been issued out as temporary revisions and will be included in the appropriate FIMs during the next revision cycle:

1. Passenger door does not close.

2. Passenger door does not open.

3. High loads on the outer handle.

4. Green marks not aligned when passenger door is closed and latched.

5. Passenger door squealing noise in flight.

With each scenario, we generated a troubleshooting flowchart to follow, along with yes/no answers. The format, complete with prerequisite information, is the same as before, but we have replaced pages of wording with easy-to- follow flowcharts. Drafts of the revised flow charts were validated by several operators prior to publication. I would encourage you to use the new format, and I believe it will assist you in identifying and rectifying the defect much easier than before.

CRJ200 HSTAB

This working group was formed via the AEWG after reviewing the data showing the HSTAB as being a main driver of operator DR. This team was also comprised of operators, FSRs, and ISE and Technical Publications representatives. The following flowcharts have been generated to simplify troubleshooting:

1. Stab Trim/Mach Trim Caution Message.

2. Stab Trim will not engage.

3. Stab Trim Channel dis-engage.

4. Mach Trim Caution Message.

5. Config Stab Warning Message.

Along with these FIM changes, we have also added a Harness Configuration troubleshooting procedure, as well as a new AMM task for the testing of the HSTCS switches. Once again, a number of the drafts have been validated in the field with several operators prior to being sent to Technical Publications. All these changes will be published shortly through temporary revisions to the CRJ200 FIM, and will not be included in the next revision of the CRJ200 FIM later this year.

CRJ200 Gear Disagree

Again, based on operators’ reliability numbers and ODI (Operation Difficulty Interruption) events, a request was

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Technical Articles

made to review and improve the FIM 32-60-09. A complete review was concluded, with input from operators along with FSRs and ISE. The current FIM is 80 pages in length, and approximately 60 changes have been recommended. The changes are currently with ISE and Technical Publications for review and inclusion into a future FIM revision. CRJ200 Flap Fail Approximately one year ago, a complete rewrite of the CRJ200 flap FIM was concluded, and results have proven positive. The revised FIM allows the technician to identify the fault with a higher degree of accuracy, and fault rectification is improved with fewer repeat events. Several operators, along with the FSR Team and ISE, were involved in this project. There are currently a number of FIM improvements underway and I would encourage operators to get involved with these worthwhile projects. For more information about the ongoing FIM projects, you can contact your local FSR, or a member of the TSC or AEWG. Most operators have representation within these groups.

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Technical Articles

3250 Applicability: CRJ700/900/1000

NWS Auto-rigging Inhibited

Contributed by: Claude Perron, Field Service Representative

Back to Table of Contents

Bombardier was recently involved in the troubleshooting of a Nose Wheel Steering (NWS) issue, and would like to share what was learned. A CRJ700 was in the hangar for a few days for various maintenance activities. During that period, the NWS ECU was removed to service another aircraft on the line. A new NWS ECU was received and installed, but maintenance was unable to Autorig the new unit per AMM procedure, since an AUTORIGGING INHIBITED message was always showing. No other maintenance performed on the airplane should have affected the NWS system, so it should have been a straightforward install and test. Following the instructions provided in AMM task 32-51-05-820-801 for capturing the RVDT's value into the new ECU, the end result was always an Autorigging Inhibited message, although the preconditions were met and the Rudder RVDT position was within tolerance, as shown in the MDC Rigging page. The other odd indication at this point was that the STEERING INOP message was posted as soon as the NWS was switched ON, but since the system was not rigged yet, we disregarded that message at first.

Reviewing the MDC current and history fault pages did not reveal anything significant to help us with this problem. We then started to revisit the preconditions to ensure none were missed. We were confident that the first four were in the correct conditions, but we started to question condition 5 - HYDRAULICS SELECTED OFF. Our clue to look further into condition 5 was the posting of the STEERING INOP message with hydraulics system 3 off and bled to 0 PSI. In such case and in normal condition, the NWS ECU knows that there is no hydraulics pressure from system 3, so it will inhibit the STEERING INOP message even if the NWS is selected ON. Since the message was posting, it meant that the NWS ECU was receiving the information that Hydraulics pressure was available from system 3; however, the pressure switch located on the NWS steering manifold was not detecting that pressure, thus the posting of that message. The team began to suspect a hydraulic pressure switch failed in HIGH pressure mode, which was most likely the reason why the rigging was inhibited as well.

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Technical Articles

The team looked at the schematics and discovered that disconnecting pressure switches MT128 and MT129 would easily simulate a LOW pressure mode. Both pressure switches are mounted on the # 3 pressure manifold, easily accessible from the aft wing belly fairing access panel. After disconnecting both pressure switches, the STEERING INOP was not posted and the autorigging could be completed successfully. Our next step was to reconnect them one at a time to identify which pressure switch failed in HIGH pressure mode. In our case, it was the pressure switch pointing down. It was most likely contaminated with hydraulic fluid, since the connector itself showed traces of contamination. After replacing the pressure switch, the NWS was rigged and the aircraft returned to service.

In conclusion, if you have a STEERING INOP with no hydraulic pressure in system 3, one of these two pressure switches should be suspected. It is also important to note that preconditions provided when entering the MDC test and rigging pages can be easily overlooked. If something does not work while testing or rigging using the MDC, return back to the preconditions page; it might provide you with a valuable clue.

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Technical Articles

3400 Applicability: CRJ700/900/1000

ADS-B Current Fault and EICAS Status Messages

Contributed by: Michael Robinson, Field Service Representative Reference: Modsum 670T122227, 698T130052, SB 670BA-34-044 and ISAR 2016-03-3400

Back to Table of Contents

ISAR 2016-03-3400 provided background information on the incorporation of ADS-B as a baseline installation on

production aircraft (effective 10345/15390/19042). During maintenance, aircraft with ADS-B incorporated have been

observed posting two MDC Current Faults when the aircraft is in the hangar:

ATA 3443 TCAS TSS-4100 A452 LRU OK/INFO ADS-B OUT FUNCTION FAIL

ATA34-54 ATC TRANSPONDER

TDR 1 A014

FAILED/WIRING

ADS-B OUT FAILURE

These messages are posted due to the GPS system not being able to receive signals as the aircraft is in the hangar.

An easy way to validate this condition is to verify that GNSS NOT AVAILABLE is posted on the FMS CDU.

It was also observed that the following EICAS Status messages were posted:

ADS-B OUT 1 FAIL

ADS-B OUT 2 FAIL.

These messages will be posted when the ATC SEL Switch is in STBY. When the ATC SEL Switch is in 1, the ADS-B

OUT 2 FAIL Status message will be posted. When ATC SEL is in 2, the ADS-B OUT 1 FAIL Status message will be

posted.

Note: Loss of the GPS satellite signal can also occur when parked at the gate if aircraft GPS antenna do not have line

of site to the GPS Satellite. Also If Hangar GPS repeaters are used, be aware that if hangar doors are open, the GPS

may fail or become confused if it receives a GPS signal from the HGR GPS repeater at the same time as the Satellite

GPS signal from the outside. To reset this fault mode, move the aircraft outside and reset the power to the aircraft

GPS system.

ATC SELECTOR The ATC transponder associated with each RTU can be selected (1 or 2), or

both can be on standby (STBY).

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Technical Articles

5123 Applicability: CRJ700/900/1000

Underfloor Structure FS280-FS437 – Corrosion Protection

Contributed by: Johanne Forcier and Ivan Mantulescu, ISE Structures, M&P

Reference: AMM Task 51-23-00-395-826, Application of water displacing CIC MRB Report – Corrosion Prevention & Control Program

Maintenance Review Board Report – Zonal Inspection Program, Water Ingress & Corrosion Management

Back to Table of Contents

Some operators of CRJ Series aircraft have experienced corrosion issues under the floor structure between FS280 and FS437 (Figure 1 and Figure 2 ref.), most specifically between stringers 24L – 24R. This area is well known to be prone to corrosion due to moisture and water ingress. Bombardier investigated and has identified mitigating actions which, once implemented, will help to minimize the impact of corrosion to the overall CRJ Series aircraft fleet at this area. These recommendations are part of Memo ISE-STR-16-022, available to operators via CRJ Series ISE Structures Working Group (SWG) – Updates. All areas below the floor structure are sprayed in production with Corrosion Inhibiting Compounds (CICs). Over the years, the CIC film degrades and offers reduced protection against corrosion for aircraft in service. For aircraft operating in severe environments, this degradation can be even faster. Since CRJ Series aircraft are operating in various environments, it is impossible to establish a standard fleet-wide schedule for the inspection and re-application of CICs.

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Based on experience and the reported corrosion findings, it has been demonstrated that inspection of corrosion-prone areas at regular intervals and reapplication of CICs can significantly reduce corrosion, since corrective actions when required are implemented at an early stage of the corrosion process. The underfloor structure is inspected at intervals of 6000 or 12000FH, depending on the area. Where more severe environmental conditions are encountered, operators may want to consider inspection of the critical areas for the condition of the CIC, and consider its removal and reapplication at each 6000FH (or C-check) in order to ensure coverage remains robust from check to check. In order to minimize the impact of corrosion under the floor structure, Bombardier recommends the following to operators:

Implementation of the visual inspection/cleaning schedule between FS280.00-FS437.0-0 and between stringers 24L-24R to look for condition of the CIC, cleanliness of area, water/moisture ingress and the condition of the insulation blankets.

To facilitate the inspection, all insulation blankets in this area should be removed and replaced if compromised.

Ensure all areas of pooling water are removed, dried and cleaned per SRM task 51-26-00.

Make sure frames cut out for stringers are clean from an excess of sealant, dirt or grime.

Ensure all drain paths are clear. Regularly perform inspections for drain conditions in order to ensure that all drain tubes are free of any dirt (Figure 3 and Figure 4 ref.), and are oriented towards the skin drain flappers.

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Technical Articles

Operators may also consider establishing a short interval inspection plan in order to perform regular visual inspection of the CIC film under the floor structure. The inspection plan should implement regular visual inspections at an interval that is convenient to the particular operation and as dictated by the operational environment. A number of operators have implemented a regular inspection and cleaning task every 600-800 FH. This inspection will allow corrective actions to be implemented when required, and to remove water accumulation at the bottom of the fuselage when present in order to keep the surface dry. These actions will help to prevent corrosion. Application of CIC films shall be completed in accordance with manufacturer instructions. Most of the CIC manufacturers developed their own products specifically designed to easily and effectively remove CICs. Also, even if it is acceptable to apply new CIC films over existing CIC films as long as they are clean and uncontaminated, Bombardier does not recommend that approach for areas prone to severe corrosion. Operators should consider removing and reapplying CICs in accordance with AMM task 51-23-00-390-826. Bombardier recommends the use of Ardrox 23 (BAMS 565-006 Type V) when reapplying CICs due to their high penetrating capability and improved corrosion resistance (over 3,000 hours in salt spray testing). In conclusion, regular inspections performed at short intervals for the condition of CICs, cleanliness of area, water/moisture ingress and the condition of insulation blankets will significantly decrease the presence of corrosion under the floor structure. That being said, Bombardier is still investigating new ways to efficiently minimize corrosion at this area, such as application of self-leveling green, the addition of dryliners, and drain tube relocalization.

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Technical Articles

5131 Applicability: All CRJ Series

Clarification Regarding AeroShell Grease 33MS Versus AeroShell 64 Contributed by: Robert Lachambre, Customer Response Centre

Reference: AMM Consumable Table 51-31-00 / Aeroshell Document

Back to Table of Contents

This ISAR article is intended to clarify the reason why the grease manufacturer has changed the brand name of AeroShell grease 33MS to AeroShell 64. Since the introduction of AeroShell grease 64 in replacement of AeroShell grease 33MS, requests for clarification regarding the interchangeability of these two products from the Technical Help Desk has increased. High-performance AeroShell 33 has been used by most major commercial operators for general purpose airframe grease application. It boasts exceptional anti-corrosion and anti-wear performance, while shrinking grease inventory and reducing the risk of misapplication. However, for high-loaded applications such as sliding application on the airframe (where the additional boost of molybdenum disulphide was required), the grease manufacturer developed AeroShell grease 33MS, which shares the same advanced grease technology as its parent. Grease AeroShell 33MS is approved per MIL-21164D specification, and improves performance in all highly-stressed airframe applications where this grease is specified. A number of customer and OEMs have raised concerns about the close similarity between these two products (AeroShell grease 33 and AeroShell grease 33MS [different application]), and the possibility of the wrong grease inadvertently being used in the wrong application (general-purpose grease used in a high-loaded area). In light of this, the grease manufacturer’s best option to prevent the situation was to rename AeroShell grease 33MS as AeroShell 64. The name of the product is based on the last two digits of the specification. Both products are approved per the MIL spec MIL –G-21164D. This action was taken to eliminate the possibility of intermixing both AeroShell grease 33 types and thereby eliminating all previous operator concerns. Note: Please note this is purely a change to the product name and the product still remains fully approved per MIL-G-211464D. All CRJ Series programs’ consumable tables were revised to include this new brand name accordingly. AeroShell 64 grease can be found in AMM chapter 51-31-00’s CRJ200 consumable table under item 04-13, and in the CRJ700/900 table under item 04-17.

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Technical Articles

5741 Applicability: CRJ700/900/1000

Generic Repair to Slat Tracks USING HVOF Thermal Spraying Contributed by: Eric Bedard, In Service Engineering

Reference: Generic REO 670-57-42-451

Back to Table of Contents

As published in ISAR 2016-01-5742, Bombardier has released information related to a new repair (per Generic REO 670-57-42-451), to repair Slat Tracks using HVOF Tungsten’s thermal spraying.

Currently, Bombardier (BA) is supporting repair (blending damaged surfaces) of slat tracks with wear to a maximum limit of 0.010 inches on the upper and lower surfaces, and 0.008 inches on the sides of the slat track, via specific REO. The actual limits are imposed by system rigging requirements. Note that Generic REO 670-57-42-451, which provides permanent repair of the slat track surfaces, is available. This Generic REO has a limit of 0.010 inches on all surfaces of the track. Limitation of this Generic REO is imposed by stress limitation. For any slat tracks with wear above the 0.010 inch limit, a similar repair can be performed, however a specific REO may be required by BA; thus operators may expect an increased repair cost for these specific units if a repair is deemed acceptable. Operators can still perform specific repairs to acceptable wear limits, but are encouraged to perform resurfacing per Generic REO 670-57-42-451, prior to reaching the 0.010 inch limit. Approved repair facility Aerospace Welding (AW) is currently in the process of building a full set of rotable parts (quantity: 18) to minimize maintenance downtime when slat tracks are removed and sent out for resurfacing. Therefore, BA recommends that operators contact AW for any slat track found with wear within the Generic REO limitation. AEROSPACE WELDING INC. 890 MICHELE-BOHEC BLVD. BLAINVILLE, QUÉBEC, CANADA J7C 5E2

WWW.AEROSPACEWELDING.COM

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CRJ SERIES ISAR 2016-06 - Page 16

MAINTENANCE AND FLIGHT MANUAL REVISION SCHEDULE contributed by: Leila Abouhouraira, Supervisor, Illustrating and Publishing Groups, Technical Publications

: PLANNED: R SHIPPED: R Latest aircraft S/N coverage for manual revision is noted. UPDATED: 2 0 1 6 - 0 6 - 0 6

Applicability: CRJ100/200/440

MAINTENANCE MANUALS 2016 2017

CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN

AIPC 52 R52

(8118) R53

AMM 53 R53

(8118) R54

APM 8 R8 R9

CMM 13 R13 R14 R15

ESPM 48 R48

(8118) R49

FIM 51 R51

(8118) R52

ITEM 22 R23

MFEPM 7 R8

MPM CRJ100/200/440 MASTER 32 R32 R33

MPM CRJ100/200/440 - MRLUMP - 001 32 R32 R33

MPM CRJ100/200/440 - MRLUMP - 002 32 R32 R33

MRM PART 1* 19 R20

MRM PART 2* 10 R11

MRM PART 3* 3 R4

MTCM CRJ100/200/440 MASTER 45 R45 R46

MTCM CRJ100/200/440 - MRLUMP - 001 45 R45 R46

MTCM CRJ100/200/440 - MRLUMP - 002 45 R45 R46

NDT 37 R38

PPBM (Shorts) 41 R41 R42

PPGRM 34 R34

(8118) R35

SRM* 34 R35

SSM 33 R33

(8118)

WDM 48 R48

(8118) R49

FLIGHT MANUALS 2016 2017

CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN

FLIGHT MANUALS

DDG-EASA 9 NO REVISION SCHEDULED

DDG-TC 9 NO REVISION SCHEDULED

DDG-FAA 10 NO REVISION SCHEDULED

**Flight Manuals Collection 65 R65 R66

MMEL-TC 20 NO REVISION SCHEDULED

MMEL-EASA 20 NO REVISION SCHEDULED

The material in this section originates from the Technical Publications department. General inquiries can be addressed to Ronald Smith, Manager (email: [email protected]; telephone: 1-450-476-7642).

Technical Publications News

Abbreviations

**Flight Manuals Collection Rev. 63

Airplane Flight Manual (AFM) Revision 65 Flight Crew Operating Manual Volume 1 (FCOM1) Revision 64 Flight Crew Operating Manual Volume 2 (FCOM2) Revision 65 Pilot Checklist (PCL) Revision 8 Quick Reference Handbook Volume 1 (QRH1) Revision 63 Quick Reference Handbook Volume 2 (QRH2) Revision 65

AFM Airplane Flight Manual APM Airport Planning Manual AIPC Aircraft Illustrated Parts Catalog AMM Aircraft Maintenance Manual CMM Component Maintenance Manual DDG Dispatch Deviation Guide ESPM Electrical/Electronic Components - Standard Practices Manual FCOM Flight Crew Operating Manual FIM Fault Isolation Manual

ITEM Illustrated Tools & Equipment Manual MFEPM Maint. Facilities & Equipment Planning Manual MMEL Master Minimum Equipment List MPD Maintenance Planning Document MPM Maintenance Planning Manual MRM Maintenance Requirements Manual NDT Nondestructive Testing Manual PCL Pilot CheckList PPBM Power Plant Buildup Manual

PPGRM Power Plant Ground Run Manual QRH Quick Reference Handbook RDH Refuel Defuel Handbook SDIR Structural Deviation Inspection Repair SDS System Description Section SRM Structural Repair Manual SSM System Schematic Manual WBM Weight and Balance Manual WDM Wiring Diagram Manual

Back to Table of Contents

*Regulatory Authority Approval Required

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CRJ SERIES ISAR 2016-06 - Page 17

MAINTENANCE MANUALS 2016 2017

CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN

AIPC 700/900 53 R53

(15419) R53

(10345)

R54 (10345) (15430)

R55

AIPC 1000 23 R23

(19051)

R24 (19052)

R25

AMM 700/900/1000 51

R51 (10345) (15419) (19049)

R52 (10345) (15431) (19052)

R53

APM 700 15 R15

(10345) R15

APM 705/900 11 R11

(15414) R12

APM 1000 8 R8

(19048) R9

CMM 200/700/900/1000 13 R13 R14 R15

ESPM 700/900/1000 41

R41 (10345) (15419) (19051)

R42 (10345) (15431) (19052)

R43

FIM 700/900/1000 37

R38 (10345) (15426) (19052)

R39

ITEM 700/900/1000 18 R19

MFEPM 700 12 R12

(10345) R13

MFEPM 705/900 9 R9

(15414) R10

MFEPM 1000 8 R8

(19048) R9

MPD 700/900/1000 18 R18 R19 R20

MPM LUMP 700/900/1000 13 R13 R14 R15 R13

MRM PART 1* 15 R16

MRM PART 2* 16 R17

MTCM 700/900/1000 49

R49 (10345) (15419) (19049)

R50

(10345) (15431) (19052)

R51

NDT 700/900/1000 17

R17 (10345) (15419) (19049)

R18

PPBM 700/900/1000 (Shorts)

25 R26

PPGRM 700/900/1000 48

R48 (10345) (15419) (19049)

R49 (10345) (15431) (19052)

R50

RDH 700/900 41 R41

(10345) (15419)

R42

(10345) (15431)

R43

RDH 1000 20 R20

(19049)

R21 (19052)

R22

SDS 700/900/1000 48

R48 (10345) (15419) (19049)

R49 (10345) (15431) (19052)

R50

SRM 700/900* 31 R32

SRM 1000* 6 R6

(19044) R7

SSM 700/705/900 37 R38

SSM 1000 17 R18

WDM 700/900 45 R45

(10345) (15419)

R46

(10345) (15431)

R47

WDM 1000 20 R20

(19051)

R21 (19052)

R22

Applicability: CRJ700/705/900/1000 *Regulatory Authority Approval Required

Technical Publications News

Back to Table of Contents

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FLIGHT MANUALS 2016 2017

CURRENT REV. JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN

DDG - EASA 15 NO REVISION SCHEDULED

DDG - FAA 13 NO REVISION SCHEDULED

DDG - TC 14 NO REVISION SCHEDULED

**Flight Manuals Collection (700)

17 R17

**Flight Manuals Collection (900)

13 R13

**Flight Manuals Collection (1000)

12 R12

MMEL - EASA 20 NO REVISION SCHEDULED

MMEL - TC 20 NO REVISION SCHEDULED

**Flight Manuals (Master) Collection (CRJ700) Rev. 17:

Airplane Flight Manual (AFM) Rev. 17 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 14 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 17 Pilot Checklist (PCL) Rev.14 Quick Reference Handbook Volume 1 (QRH1) Rev. 16 Quick Reference Handbook Volume 2 (QRH2) Rev. 16

**Flight Manuals (Master) Collection (CRJ900) Rev. 13:

Airplane Flight Manual (AFM) Rev. 13 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 12 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 13 Pilot Checklist (PCL) Rev. 9 Quick Reference Handbook Volume 1 (QRH1) Rev. 12 Quick Reference Handbook Volume 2 (QRH2) Rev. 13

**Flight Manuals (Master) Collection (CRJ1000) Rev. 12:

Airplane Flight Manual (AFM) Rev. 12 Flight Crew Operating Manual Volume 1 (FCOM1) Rev. 9 Flight Crew Operating Manual Volume 2 (FCOM2) Rev. 12 Pilot Checklist (PCL) Rev. 6 Quick Reference Handbook Volume 1 (QRH1) Rev. 12 Quick Reference Handbook Volume 2 (QRH2) Rev. 12

*Regulatory Authority Approval Required

Applicability: CRJ700/705/900/1000 (continued) *Regulatory Authority Approval Required

Technical Publications News

Back to Table of Contents

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CRJ SERIES ISAR 2016-06 - Page 19

Introducing Our New DDC Section

0002 Applicability: All Series

Introducing Our New, Recurring Digital Data Communications (DDC) Section Contributed by: Paul McCormack, Senior Analyst, Publication Services

In an effort to provide customers with up-to-date information and proactively answer questions that operators may have regarding our Publication Services, we are pleased to announce that we are launching a new section in the ISAR entitled “Digital Data Communications.” In this section, we will discuss everything from summaries of our latest DDACs, to answers to general queries, to tips on how to get the most out of your Bombardier publications. We also want to hear your suggestions on what we can and should be covering, so please feel free to send me an email at: [email protected].

Hopefully, this section will become a useful resource for you and your teams going forwards! For now, we will kick things off with a summary of our latest Digital Data Advisory Conference, held in Toronto, Ontario from May 18 - 19th.

Digital Data Advisory Conference: May 18 – 19, 2016: Toronto, Ontario Our latest DDAC took place at our Toronto site in mid-May, where we had a great turnout (see photo below).

Throughout the two-day event, we covered numerous important topics, including structured mark-up deliverables, the future of Technical Publications software technology, and new opportunities in sales and delivery. We look forward to future meetings, as these can often serve as a great springboard to future plans and initiatives. We hope to see everyone again soon!

Back to Table of Contents

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CRJ SERIES ISAR 2016-06 - Page 20

Monthly FRACAS Report Snapshot

Applicability: CRJ100/200

Contributed by: Hamed Pouyan, Maintenance Engineering Data to: February 2016

TOTAL FLEET HOURS 29,328,329

TOP AIRCRAFT HOURS S/N 7067 47,901

CYCLES 25,993,497 CYCLES S/N 7033 43,019

FLEET DISPATCH (12 Months) MEASURE CRJ100/200

AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 98.57 %

SCHEDULE COMPLETION RATE 99.78 %

AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE

DISPATCH RELIABILITY 97.37 %

SCHEDULE COMPLETION RATE 99.60 %

0 0.01 0.02 0.03 0.04 0.05 0.06

276105 - SPOILER ELECTRONIC CONTROLUNIT

5211 - Pax Door

302201 - COWL ANTI ICE VALVE

2912 - Hydraulic System 3

2735 - Stall Protection Sys.

2751 - Flap Control System

212424 - OUTBOARD EXHAUST VALVE

2741 - Horizontal Stab Control

3244 - Anti-Skid

342105 - AHRS COMPUTER

Dispatch Interruptions per 100 departures

CRJ100/200 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable

Last 12 months

Last 3 months

3 months previous year

Data Ending: February 2016

The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and

Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through

www.iflybombardier.com. Back to Table of Contents

Maintenance Engineering News

Back to Table of Contents

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CRJ SERIES ISAR 2016-06 - Page 21

Monthly FRACAS Report Snapshot

Applicability: CRJ700/900

Contributed by: Hamed Pouyan, Maintenance Engineering Data to: March 2016

TOTAL FLEET HOURS 14,511,957

TOP AIRCRAFT HOURS S/N 10023 40,658

CYCLES 10,671,211 CYCLES S/N 10120 29,393

FLEET DISPATCH (12 Months) MEASURE CRJ700/900

AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 98.69 %

SCHEDULE COMPLETION RATE 99.79 %

AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE

DISPATCH RELIABILITY 97.63 %

SCHEDULE COMPLETION RATE 99.67 %

0 0.01 0.02 0.03 0.04 0.05 0.06

5211 - PAX. DOOR (MCD)

2432 - BATTERY SYSTEM

2761 - SPOILER CONTROL SYSTEM

5270 - DOOR WARNING SYS.

2523 - O/H STORAGE COMPARTMENTS

3012 - WING ANTI-ICE CNTRL. AND IND.

3831 - LAV. WASTE DISPOSAL

3251 - NOSEWHEEL STEERING

2735 - STALL PROTECTION SYS. (SPS)

2911 - HYDRAULIC SYS. NO. 1 AND NO. 2

Dispatch Interruptions per 100 departures

CRJ700/900 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable

Last 12 months

Last 3 months

3 months previous year

Data Ending: March 2016

The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and

Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through

www.iflybombardier.com customer portal.

Maintenance Engineering News

Back to Table of Contents

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Monthly FRACAS Report Snapshot

Applicability: CRJ1000

Contributed by: Hamed Pouyan, Maintenance Engineering Data to: March 2016

TOTAL FLEET HOURS 319,989

TOP AIRCRAFT HOURS S/N 19002 13,361

CYCLES 305,884 CYCLES S/N 19002 11,492

FLEET DISPATCH (12 Months) MEASURE CRJ700/900

AIRCRAFT CHARGEABLE DISPATCH RELIABILITY 99.49 %

SCHEDULE COMPLETION RATE 99.92 %

AIRCRAFT CHARGEABLE PLUS NON-CHARGEABLE

DISPATCH RELIABILITY 99.24 %

SCHEDULE COMPLETION RATE 99.88 %

0 0.02 0.04 0.06 0.08 0.1

2726 - RUDDER CONTROL SYSTEM (CRJ1000)

3613 - BLEED DUCTS / PRSOV / ISO VLV

2781 - SLAT SYSTEM

8011 - STARTING

3445 - INERTIAL REFERENCE SYS. (IRS)

5211 - PAX. DOOR (MCD)

2841 - FUEL QUANTITY GAUGING SYS.

7221 - FAN ROTOR ASSY.

3251 - NOSEWHEEL STEERING

2911 - HYDRAULIC SYS. NO. 1 AND NO. 2

Dispatch Interruptions per 100 departures

CRJ1000 - Top drivers impacting Dispatch ReliabilityAircraft-Chargeable

Last 12 months

Last 3 months

3 months previous year

Data Ending: March 2016

The material in this section originates from the Maintenance Programs and Planning, Maintenance Data Analysis, and Aircraft Economics groups. Inquiries should be addressed, as applicable, to either Peter Osborne, Manager of Maintenance Programs and

Planning ([email protected]), or Mohammad (KK) Khan, Manager of Maintenance Data Analysis and Aircraft Economics ([email protected]). The latest Maintenance Engineering initiatives can be viewed through

www.iflybombardier.com customer portal.

Maintenance Engineering News

Back to Table of Contents

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CRJ SERIES ISAR 2016-06 - Page 23

SL Rev ATA SUBJECT

- - -- -- None this month

AOM Rev ATA SUBJECT

15 55 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 B/E Aerospace Protective Breathing Equipment (PBE) P/N 119003-11

15 56 -- 3011 Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice System

15 56 A 3011 Airworthiness Directive CF-2016-19, Cold Weather Operations – Introduction of Low Temperature Ground Wing Anti-Ice System

15 57 -- 3240 Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2014-23-06 (AMOC Log # 16-29)

15 58 A 2750 FAA Global Alternate Method of Compliance (AMOC) for FAA Airworthiness Directive 2009-06-12 - Bombardier Fault Isolation Manual (FIM) Revision # 50 and # 51

NEW RIL* Rev ATA This is a listing of all RILs issued since the issuance of the previous ISAR

44 49 -- 2530 Reset Procedure For Tia Oven Model 1543

SB Rev ATA SUBJECT

- - 77 -- SB Commercial Summaries for CRJ100/200/440

- - -- -- CRJ100/200 SB Monthly Report - May 2016

60 1R -22 - 01 2 A 22 Autoflight - Automatic Flight Control System - Installation of a New Flight Control Computer (622-9815-604)

60 1R -31 - 03 3 D 31 Indicating and Recording System - Engine Indication and Crew Alerting System (EICAS) - Change the EICAS Strapping from a European Aviation Safety Agency (EASA) Certification to a Federal Aviation Administration (FAA) Certification

60 1R -34 - 08 0 AO 34 Navigation - Flight Environment - Reduced Vertical Separation Minimum (RVSM) to 1000 Ft. Aircraft Qualification Requirements

60 1R -34 - 14 4 B 34 Navigation - Air-Data Reference Panel - Enable the Flight Level 180 Barometric Setting Reminder

IS MO DS UM Rev ATA SUBJECT

- - -- -- None this month

GENERI C REO Rev ATA SUBJECT

60 1R -52 - 11 -0 7 02 D 5211 Repair To Pax Door Stair, FWD & Aft Side Panels

60 1R -52 - 11 -1 3 76 A 5211 Repair to passenger door (phase IV) side panels stiffener

UPDATED: 2016-06-28

Recently Released Documents

Applicability: CRJ100/200

All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums are available through www.iflybombardier.com.

Note: Obsolete (closed) RILs should be removed from operators' manuals.

Back to Table of Contents

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CRJ SERIES ISAR 2016-06 - Page 24

SL Rev ATA SUBJECT

05 -0 0 7 F 0500 Aircraft Winterization Recommendations

AOM Rev ATA SUBJECT

90 3 B 5270 Proximity Switch Reliability Incentive Offer

93 7 -- 5360 Missing or Loose Fasteners in Upper and Lower Pylon Skins FS1088-FS1098

93 8 -- 0000 Maintenance Requirements Manual (MRM) Part 1 Revision 16

93 9 -- 3530 FAA Airworthiness Directive (AD) 2016-11-20 Protective Breathing Equipment (PBE) P/N 119003-11

94 0 -- 3211 Main Landing Gear (MLG) Axle Shear

94 1 -- 2530 Transport Canada Airworthiness Directive CF-2016-20 “Electrical Short of Bonding Jumper causing Burnt Water Supply Line and Smoke in Cabin"

NEW RIL* Rev ATA SUBJECT (This is a listing of all RILs issued since the issuance of the previous ISAR)

44 21 -- 4920 Alternate APU RE220RJ Combustor Wash Procedure

44 31 -- 2752 Left Flap System and Wire list 91-07-00 wire WCK and WCJ

44 41 -- 2715 Removal installation of the RTM aileron

44 49 -- 2530 Reset Procedure For Tia Oven Model 1543

SB Rev ATA SUBJECT

- - 92 -- SB Commercial Summaries for CRJ700/705/900/1000

- - 93 -- SB Commercial Summaries for CRJ700/705/900/1000

67 0BA -2 5 -0 94 D 25 Equipment and Furnishings - Passenger Compartment - Change the Location of the AFT Bulkhead to Add One Seat Row

67 0BA -3 3 -0 09 A 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated

67 0BA -3 3 -0 09 B 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated

67 0BA -3 3 -0 09 C 33 Navigation Lights System - Modification of the Navigation Lights Wiring incorporated

67 0BA -3 4 -0 39 K 34

Navigation - Flight Management System (FMS) - Installation of FMS Upgrades (Provisions for the Coupled VNAV, the ACARS Link 2000, the SBAS GPS - 4000S, and/or the LPV

67 0BA -3 6 -0 22 -- 36

Pneumatic - Bleed-Air Leak Detection and Warning System - Installation of New Ducts, Protective Blankets, and New Sensing Elements in the Main Landing Gear and Overwing Areas

IS MO DS UM Rev ATA SUBJECT

- - -- -- None this month

GENERI C REO Rev ATA SUBJECT

67 0-5 2-11 -01 04 G 5211 Repair to Pax Door Stair, FWD & Aft Side Panels

67 0-5 2-11 -01 59 C 5211 Disposition For Damage To Pax Door Upper Corner Covers

67 0-5 2-11 -02 92 A 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener

67 0-5 2-21 -06 87 A 5221 Frame Splice FS 364.00 STR.24 LHS & RHS

69 0-5 2-11 -00 29 B 5211 Repair to Passenger Door (Phase IV) Side Panels Stiffener ***Obsolete***

SRM T AS K Rev ATA SUBJECT

52 -1 1 -0 1 -2 01 -00 5 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 7 C R J 1 0 00 : T R # 5 2 - 0 0 1 6

-- 5211 Passenger Door Pressure Vent Flap − Repair

52 -1 1 -0 1 -2 01 -00 6 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 8 C R J 1 0 00 : T R # 5 2 - 0 0 1 7

-- 5211 Scratch/Chafe Damage to the Passenger Door Forward Upper Corner - Repair

52 -1 1 -0 6 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 6 C R J 1 0 00 : T R # 5 2 - 0 0 1 5

-- 5211 Chafe Damage to Forward and Aft Centering Plates of Passenger Door − Permanent Disposition

52 -4 5 -1 7 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 2 - 0 0 1 5 C R J 1 0 00 : T R # 5 2 - 0 0 1

-- 5245 Forward Water−Waste Service Door (PANEL 142BR) Broken Hinge − Temporary And Permanent Dispositions

53 -4 1 -2 3 -2 01 -00 1 -A01 C R J 7 0 0 /9 00 : T R # 5 3 - 0 0 7 2 C R J 1 0 00 : T R # 5 3 - 0 0 5 7

-- 5341 Wear Damage to LH/RH Overwing Emergency Exit Door Stop Pads - Repair

Back to Table of Contents

Recently Released Documents

UPDATED: 2016-06-28 Applicability: CRJ700/900/1000

All published Service Letters, All Operator Messages, Generic Reference Instruction Letters, and Generic In-Service Modsums are available through www.iflybombardier.com.

Note: Obsolete (closed) RILs should be removed from operators' manuals.

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CRJ SERIES ISAR 2016-06 - Page 25

DATE EFFECTIVITY MEETING / EVENT LOCATION JAN 19 - 20 C Series C Series Industry Steering Committee # 14 Montreal

FEB 22 - 26 C Series C Series Multi-Function Working Group – CS100 # 4 Montreal

MAR 2 - 3 Q-Series Oceania Regional Review Sydney, Australia

APR 4 C Series C Series Industry Steering Committee # 15 Montreal

APR 4 C Series C Series Maintenance Review Board # 2 Montreal

APR 25 – 28 All Series All Operators Conference & Trade Show Dallas, USA

MAY 18 C Series C Series Maintenance Review Board # 3 Montreal

MAY 18 – 19 CRJ & Q-Series Digital Data Advisory Conference Toronto

JUN 15 – 16 CRJ & Q-Series Digital Data Advisory Conference Munich, Germany

JUL 6 – 7 CRJ & Q-Series Africa & Middle East Regional Review Johannesburg, SA

SEP 6 – 9 C Series C Series Multi-Function Working Group – CS100 # 5 Montreal

SEP 6 – 9 Q-Series Q-Series Multi-Function Working Group # 15 Toronto

SEP 13 – 14 CRJ Series CRJ Aircraft Economics Working Group Montreal

SEP 21 – 22 All Series Russia & CIS Regional Review Moscow, Russia

SEP 27 – 28 CRJ Series CRJ Structures Working Group Montreal

SEP 29 – 30 Q-Series Q-Series Structures Steering Committee Toronto

OCT 3 Q400 Q400 Aircraft Economics Working Group Toronto

OCT 4 – 6 CRJ Series CRJ Flight Operations Steering Committee Montreal

OCT 4 – 6 Q400 Q400 Technical Steering Committee Toronto

OCT 11 - 13 C Series C Series Industry Steering Committee # 16 Montreal

OCT 18 – 20 CRJ Series CRJ Technical Steering Committee Montreal

OCT 18 – 20 Q-Series Q-Series Flight Operations Steering Committee Toronto

NOV 3 - 4 CRJ & C Series Asia/Pacific Regional Review - China Chongqing, China

NOV 7 – 8 All Series Asia/Pacific Regional Review - Japan Osaka, Japan

NOV 15 – 16 Q-Series Q-Series Industry Steering Committee # 15 Toronto

NOV 29 - 30 CRJ Series CRJ Industry Steering Committee # 38 Montreal

DEC 13 - 15 CRJ Series CRJ Multi-Function Working Group # 17 Montreal

2016 Event & Conference Calendar

UPDATED: 2015-02-03 Applicability: All Series

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CRJ SERIES ISAR 2016-06 - Page 26

Flight Deck

A Technical Newsletter for the Pilot Community

Flight Deck is a Technical Newsletter that belongs to the ISAR family. It is intended for members of our Customer Pilot community, and is published on a semi-annual basis. It is a place for pilots to share stories and discrepancies that have been experienced, contains the latest updates from the most recent Flight Operations Steering Committee (FOSC), and much more. To access past issues of Flight Deck, please log in to www.iflybombardier.com and look under Resources > Newsletters. If you cannot access the latest issues of Flight Deck or would like to be added to the distribution list, please contact Adam Amato at:

[email protected].

The Technical Contact Guide (TCG) presents operators with a concise list of individuals at Bombardier Aerospace responsible for providing front-line service in a variety of disciplines. The TCG also presents a list of key technical, operations, and some top administrative personnel for each operator. The TCG is reissued at least twice a year in electronic format only. It is available at www.iflybombardier.com. To find it on the website, click on “Resources,” then click on Technical Contact Guide. The accuracy and completeness of the TCG depends on the timely revision of operator/Bombardier personnel information regarding operator personnel, aircraft types in service, and more. We count on our Customer Services Account Managers, Field Service Representatives, and the operators to provide updates as they happen. NEW: TCG2015A was issued in September 2015.

Flight Deck and Technical Contact Guide

The Technical Contact Guide

Your Source for Operator Contacts and Bombardier Personnel Information

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Bombardier Service Centers

WE’RE HERE FOR YOU. Award-winning facilities, comprehensive backshops,

and the expertise you need.

To get your aircraft the service it deserves, contact our Bombardier Service Center teams at:

Phone: +1-520-991-6155 Email: [email protected]

For more information on our Service Centres and backshop capabilities, open ISAR 2015-05 and view its cover story.

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Mobile Repair Team WHEN YOU NEED TO GET BACK IN THE AIR,

WE’LL BE THERE

Our total project management approach provides you with:

• Structural repair • Aircraft recovery • Repair estimates • Daily schedule reporting and project

duration forecasting

Contact the Mobile Repair Team 24/7/365 at the following numbers:

Toll Free North America: +1-844-CRC-CRC0 (+1-844-272-2720)

Direct: +1-514-855-8500 Email: [email protected]

Mobile Repair Team


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